I am shocked to read the comments below the change in managment has clearly made a serious difference, so much so I would never have believed you could give it anything but 5 star!! The staff were nothing but nice and helpfull - they couldn't do enough and were very pro families! The location and building itself were amazing and... more

Good news! the best local hotel on loch lomond is back in business, under new management and returning to the type of establishment we had taken for granted in the past! Excellent meal with friends last night amid pleasant surroundings,with superb staff and a return to the convivial atmosphere that has been missing in the recent history of this "loch-side... more

I wholeheartedly agree with previous reviews and would treat this hotel like a roundabout. (just keep going). The Manageress is a disgrace and obviously could not give a monkeys about the establishment she is running. She obviously cannot count either as she overcharged us by a tenner on one round. The bar was filthy and did not have a full... more

We visited for lunch on 28 March 2009. Have stayed and dined here in the past so I know how it used to be. Waited 1/2 hour for food, when it arrived the starter came with the main course - which was cold. Even the salad was inedible. The place was dirty, the flooring dirty, the tables dirty - shabby... more

Where do I start at the beginning of course. Arrived Saturday 28th March for a family anniversary. First thing go to the bedroom husband says dont come into the bathroom the smell would knock you down, the toilet is chocked. Husband goes to reception to be told, Yes I think there is a rpoblem with a couple of the rooms.... more

My husband and I went to this hotel for a dinner bed and breakfast on 27th March 2009. If Bazil Fawlty had appeared I would not have been surprised. The hotel is old and run down. There was something splashed up the door of the room we were in. The room was tiny and the wardrobe was very unsteady and... more

This is the list of problems in the order that they appeared to us: Very dirty room - splatters up the wall (of what?) and graffetti. Bed broken down the middle - it is very hard to sleep on a slope. The heating - they switched it off at 11pm. It is scotland in February. What were they thinking? Went... more

We went on Saturday 14th February 2009 for the Valentine's Dinner Dance for a nice romantic night away or so we thought!!Where do we start the hotel is very run down in desperate need of refurbishment and a good overall clean.The dinner was awful and reminded my husband of school dinners.If I was to write everything down I would be... more

went for dinner, and overnight stay. tables and floor dirty. dinner cold. sent it back. refused to pay. room was very dirty. could onlly get two drinks of usual drink anh hotel run out.was unable to buy my usual drink. came home early. refused to pay more