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Buchanan Arms Hotel & Leisure Club


Hotel class 3.0 of 5
Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ , Scotland
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Reviews you can trust

59% Recommend
3.0 of 5 stars 63 reviews
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3 of 5 stars
missy0810   1 contribution
Ayrshire
Nov 9, 2009 | Trip type: Couples New

We were booked into the hotel by business associates and stayed in the honeymoon suite. We stayed in the hotel for 1 night and did not arrive until early evening and didn't eat in the hotel or use the facilities so can only really comment on the room and breakfast. Our room was clean, tidy and suited our needs perfectly.... more

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5 of 5 stars
yellowandgreen   2 contributions
Upwell nr Wisbech
Oct 18, 2009 | Trip type: Couples
1/1 found this review helpful

I must start this review by saying that my stay was due to winning last months competition on the website www.trossachs.co.uk a cracking site if you are planning a visit to this area with lots of information on the area,places to stay and eat and local attractions give it a visit. As soon as I had booked the hotel I... more

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4 of 5 stars
TOOTYFRUITYSWEETS   2 contributions
SCOTLAND
Sep 30, 2009 | Trip type: Couples

Just arrived back from having a lovely weekend with my husband and Friends. We booked for the dinner dance on the Saturday night and had a great time although we were disappointed that the entertainment finished at 11 o'clock especially as everyone was just getting started. The entertainer was excellent and did do a good few extra numbers for us... more

Management response from
buchsales, Sales Manager

Many thanks for taking the time to write such a positive review of our hotel. We are delighted you found the food and the staff to be of the high standard we aim to offer here and that you enjoyed the entertainment so much. We take on board your comments about the entertainment finishing too early and will look into...

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1 of 5 stars
stewartscotland1151   11 contributions
glasgow
Sep 8, 2009 | Trip type: Couples
1/1 found this review helpful

We held our wedding reception at this Hotel in 2005 and everything was excellent, no complaints and indeed many of our guests said that the standard of food etc was the best they had ever had at a wedding. we have been back many times for a meal but after our last experience we will not return till there is... more

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2 of 5 stars
mcroot2003   1 contribution
Nottingham
Sep 7, 2009 | Trip type: Couples

My husband and I stayed at the hotel between August 31st and September 3rd for a mini-break to visit Loch Lomond. The hotel is in a fantastic location if you are able to get around by car. Our bedroom was very dated and had a number of things wrong with it such as the towel rail falling off, the bathroom... more

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5 of 5 stars
Sunandsnow01   3 contributions
North West
Aug 19, 2009 | Trip type: Couples

We recently held our wedding at Buchanan Arms Hotel and could not fault any aspect of our stay or the service. The staff were pleasant and incredibly helpful from the point of booking to our departure. It’s important to remember it is a 3-star hotel and whilst some areas are perhaps a little ‘tired’ there are many aspects of the... more

Management response from
buchsales, Sales Manager

Many thanks for taking the time to write a review of our hotel. As you say whilst the hotel is in need of some refurbishment there are many positive aspects which you highlight. I am pleased to say that the hotel will soon be under new ownership and there will be substantial investment in the hotel in the coming months....

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4 of 5 stars
chriswKent   1 contribution
kent
Aug 15, 2009 | Trip type: Couples
1/1 found this review helpful

The hotel is tired and in need of refurbishment but we enjoyed our 2night stay and would return in the future. The bedrooms are tired and could do with a bit more care in the way they are cleaned (dusty ledges etc) but the bed was comfortable and clean and the bathtowels etc changed daily. The leisure facilities are excellent... more

Management response from
buchsales, Sales Manager

Thank you for your honest review of our hotel. I appreciate your constructive comments about the rooms and some of the areas which are looking tired in the hotel. There are many positive highlights in your review, our leisure club is an excellent facility and our restaurant has always enjoyed a great reputation for the standard of food we serve....

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1 of 5 stars
RobertsSouthampton   1 contribution
Southampton
Aug 10, 2009 | Trip type: Friends getaway
2/3 found this review helpful

I have to echo the sentiments of the more up to date reviews of the Buchanan Arms and have an ironic chuckle at the Sales Manager's most recent response to a review... in turn my comments... "Dear Sir/Madam, I don't care about your demoralised staff & period of transition (that's your problem) I care about the £1100:00 I spent in... more

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2 of 5 stars
bella_bella1   13 contributions
port glasgow
Aug 7, 2009 | Trip type: Friends getaway
1/2 found this review helpful

Beautiful location, nice pool area - ok that's the positives done. Rooms are in serious need of refurbishment, or even just a good scrub would help. Mouldy, dirty bathroom, peeling wallpaper, smelly carpet, stained matresses definitely not what was advertised on their website. Dinner was horrible, service terrible, bar ran out of most common drinks, breakfast was fine. Will not... more

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1 of 5 stars
bugatti08   12 contributions
london
Aug 5, 2009 | Trip type: Family
1/2 found this review helpful

We checked in intending to stay for 3 nights to enjoy the natural beauty of loch lomond. However, we cut our stay short as this is one of the worst hotels I have stayed in for a very long time. - This hotel claims to be a 3 star, it is anything but - The rooms have clearly not been... more

Management response from
buchsales, Sales Manager

We are aware of your complaints and felt that it was resolved with the substantial refund we gave you before your departure. Obviously we are very sorry you did not have a more positive experience when you stayed with us and we're disappointed that you felt it necessary to post your comments along with photographs on Trip Advisor. The hotel...

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Buchanan Arms Hotel & Leisure Club Also Known As

  • Buchanan Arms Hotel Leisure
  • Buchanan Arms
  • Buchanan Arms Drymen
  • Buchanan Arms Hotel Drymen
  • Buchanan Arms Hotel
Address: Main Street, Drymen, Loch Lomond and The Trossachs National Park G63 0BQ , Scotland
Drymen Hotels Buchanan Arms Hotel & Leisure Club
3.0/5.0
63