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Bay Glenburn Hotel

Hotel website
Mount Stuart Road, Rothesay PA20 9JP, Scotland
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Bay Glenburn Hotel
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Bay Glenburn Hotel
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594 reviews from our community

Traveler rating
    180
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    106
    37
    29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (253)
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    (170)
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Greenock, Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed yesterday NEW

Stayed here for four nights at the Glenburn in Rothesay, Isle of Bute Room and bed was very comfortable and was kept clean and had a lovely sea view. Staff were attentive and polite and the food was nice and service prompt. Hotel is a walk away from the ferry, we made our own way there and there is a... More 

Was this review helpful? Yes
Leeds, United Kingdom
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Our 5 days National holidays break to Rothesay, Isle of Bute did not start well as the coach was late ...who guesses the pick up times through rush hour traffic!! Great driver and comic, Les was a major part of the fun on the link journeys and the day tour to Inveraray. Our main waiter, Paul was also fun and... More 

Was this review helpful? Yes 1
Carluke, United Kingdom
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The dining experience was shades of Fawlty Towers,harassed surly waiters and the food was the worst of British hotel food, just don't order scrambled egg for breakfast ( not sure it was even real egg) As this was a group booking we did manage to laugh at the terrible service in the dining room My room was small but clean... More 

Was this review helpful? Yes
Liverpool, England, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just had a five day break at the Glenburn Hotel in Rothesay. A Shearings hotel that from the outside is very immpressive overlooking the bay.The hotel has a very immpressive cocktail lounge and ballroom.The food was very good and well served our waitress Barbara was a very pleasant girl.As with some Shearings rooms could do with updating, but our room... More 

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for your kind review we really do appreciate you taking the time to post on our site. I will pass on your comments to all concerned and we hope you will return to the Isle of Bute in the future thank you. More 

Dundee, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent last weekend 24th to 26th April with friends to celebrate our Ruby Wedding Anniversary where we found the hotel to our liking The rooms were adequate, clean and the bathroom we had in our room was of a large nature and my only criticism would be that the shower unfortunate was very poor but it may have been due... More 

Was this review helpful? Yes
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Many thanks for your posting and great to see you enjoyed what the hotel and Island had to offer. Many congratulations on your ruby wedding hope to see you again at the Glenburn. More 

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here from Friday 24th-Sunday 26th April I have just returned. On arrival a polite gentleman held the door open and said welcome then the lady on reception was very nice and efficient with a friendly smile. In fact the whole reception staff were very friendly.The Hotel itself is going through major refurbishment they are doing a great job throughout... More 

Was this review helpful? Yes 2
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

What a fantastic review so a big thank you for taking the time to post it on our site. Great to see you were treated like a VIP and so you should be. Lovely comments about the staff and I will pass on to all concerned. We will look forward to seeing you again at the Glenburn hopefully some time... More 

Glasgow, United Kingdom
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed one night at this hotel which is large and caters for coach parties. Our room was comfortable and clean and the staff were pleasant and helpful. Breakfast was served quickly and was enjoyable; would go back

Was this review helpful? Yes 4
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for your review and yes we do believe we provide good value for money breaks so thank you for mentioning that. Thank you for your kind comments about the staff hope to see you again. More 

Doncaster, United Kingdom
Senior Contributor
26 reviews 26 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have to first say again I was impressed with the drivers of the shearing coach. Very professional and informative. On arrival at the hotel the check in was quick and the reception staff very friendly and professional. I had a single room with a sea view which I didn't pay any extra to have I was lucky to be... More 

Was this review helpful? Yes 2
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for taking the time to post on our site. Sorry that the service in the restaurant let us down as you seemed to enjoy the rest of your break. Good to see you found your check in was efficient and glad you enjoyed our entertainment and please do come back and visit us again. More 

Hebburn
Top Contributor
84 reviews 84 reviews
28 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I are regular travellers with National Holidays and I always try to book with Bay Hotels. This is one of the best we have been to, we had a good size room, clean and reasonably well equipped except for an old TV. The meals were very good, our waitress Barbara was friendly and helpful, in fact we... More 

Was this review helpful? Yes 3
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for your comments so much appreciated and by all account you enjoyed your break with us. The ramp at the hotel was done over 20yrs ago before DDA was introduced but we will always have a member of staff to assist if guests let us know when they want to use it. Many thanks for your great remarks... More 

Glasgow, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife & I stayed at this hotel recently on a weekend self drive break. Found first room No 412 allocated on ground floor level at rear of hotel in " Wemyss Wing" quite disappointing. This room looked on to garages, rubbish storage bins, & smoking area. Despite net curtain on window we felt our privacy was being impeded by... More 

Was this review helpful? Yes 3
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank for taking the time to write your review on our site. Sorry to see you were disappointed with your first room but as you say Robbie the General Manager managed to get you sorted with something more suitable to your needs. Good to see Paul looked after you well and we hope to see you again thank you. More 

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