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Bay Glenburn Hotel

Hotel website
Mount Stuart Road, Rothesay PA20 9JP, Scotland
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Bay Glenburn Hotel
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612 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hastings, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

spend 5 nights here last week which we thoroughly enjoyed great food and staff helpful and caring very comfortable ....... our driver Simon made our holiday really special and is a great asset to your company

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was a little bit dated but the views made up for this! Good facilities inside the hotel including, table tennis, darts, pool, snooker, bingo and more. Plenty to do around the local area including visits to the Castle or Mount Stuart House. There are plenty walks or the local swimming pool and sauna to visit. The hotel restaurant... More 

Was this review helpful? Yes
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for writing your review on our site and a lovely one at that. Good to see you found the service and the staff to you liking and I will pass on your kind comments to all concerned. It is a lovely Island and by all accounts you enjoyed what the Island had to offer. Hope to see you... More 

Newcastle upon Tyne, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at this Hotel for 4 days on a National Holiday trip and had a fabulous time. Yes the Hotel is a bit dated in places but we had a great room overlooking the Bay on the third floor. The Dining room is really pretty and the food and service was excellent. Good choices for meals and very tasty. Our... More 

Was this review helpful? Yes
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Well thank you for a fantastic review and please do recommend us we would really appreciate it. Great to see you enjoyed what the hotel and the Island had to offer and I will make sure I pass on you kind comments to the rest of the team. Hope to see you again. More 

Glasgow
Top Contributor
70 reviews 70 reviews
28 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited this hotel weekend of 19th June and the staff were fantastic re my Gluten allergy. Chef came out to meet me on arrival and discuss issues, and advise me of all options. The Restaurant Manager Davy advised me on all dishes at breakfast and dinner, such a treat for me to get desserts on both nights! Overall I would... More 

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Many thanks for such a great review and I think I actually spoke on the morning of your departure. Good to see you were well looked after I will pass on to all concerned and we look forward to welcoming you back at the Glenburn so time soon. More 

Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here on a Shearings trip 7th to 12th June 2015 Payed extra for a sea view and wasn't disappointed we had room 206 on 2nd floor the view is fantastic as are the sunsets, some people on the tour had rooms at the rear or in the annex and a few complained that they were small but there again... More 

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Great review and a big thank you for that good to see you enjoyed your holiday with us. Simon your driver is a lovely guy so easy to work with and always very professional. The deer in the garden are here all year round and a number of our guests have posted pictures off them on trip adviser. I will... More 

Bishop Auckland, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We came to this hotel on a Shearing holiday,30/05/15 to 06/0615, room 202, having been on several of these holidays we had a pretty good idea of the state the hotel would be in, in need of refurbishment. This does not bother us as the room was clean, bedding clean, cleaning staff doing their job. Bar staff excellent, reception staff... More 

Was this review helpful? Yes 4
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Many thanks for posting you review on our site. My apologisies that you had so many issues with the dining room Paul is probably the best waiter we have a you will see from previous posting he gets a lot of mentions as does Archie and to be honest I have never had to deal with a complaint about Paul... More 

North Ayrshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the glenburn, with my partner sister n brotherinlaw, if was a lovely hotel, bit dated, but room clean tidy staff fab, will definitely go back , rosthay is beautiful.the food was fab, cabaret amazing, really enjoyed our stay

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for a fantastic review and yes please do come back and visit us again. Really appreciate your kind comments about the service and the staff glad you enjoyed your break with us. More 

Edinburgh
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for one night on 6th June 2015. The best thing about this hotel was the staff - duty managers, bar staff, chambermaids and restaurant staff during breakfast. No request was too much and all staff members we spoke to were excellent, they were polite, helpful and a credit to the hotel. The hotel itself is a large Victorian... More 

Was this review helpful? Yes 2
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for taking the time to post such a lovely review on our site. Good to see us Duty Managers getting a mention and yes I would agree we have great staff. Hope you come back to stay with us again at the Glenburn and thanks again for your review. More 

Oban, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We spent 2 nights at the Glenburn Hotel on June 5th and 6th 2015. It is a big hotel with lots of open spaces and caters largely for bus tours. It must be difficult to maintain an old Victorian building like this and the hotel is in need of some TLC. It has a faded and tired appearance throughout. Overall... More 

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Thank you for writing your comments on our site and mentioning the staff. We actually print these posting for the staff to read and as Kristina is new to the Job I am sure she will appreciate getting a mention. Many thanks again for your time. More 

Stevenston, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for one night in this old beautiful hotel.The bedrooms are very basic with old portable tv which only has 4 channels if your lucky. In dire need of TLC,could also be doing with a small table and a couple of chairs in the room,but apart from that the beds were spotless and the room was a great size.You could... More 

Was this review helpful? Yes 1
The-Glenburn, Deputy Manager at Bay Glenburn Hotel, responded to this review

Many thanks for taking the time to write your review on our site. By all accounts you enjoyed your short break with us. Paul is great waiter with a big personality and I will pass your comments onto him. Thank you again from all at the Glenburn. More 

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