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Isle of Mull Hotel & Spa

Criagnure, Craignure PA65 6BB, Scotland
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Isle of Mull Hotel & Spa
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Ranked #1 of 1 Hotels in Craignure
A recent review
4 of 5 stars reviewed yesterday
lindylou58279 Larbert, United Kingdom
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891 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Larbert, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Just back from a 2 night relaxing stay at this hotel. Very convenient for the ferry. Staff were friendly and helpful. Hotel itself a wee bit tired but definitely clean and comfortable. Food was excellent. Will definitely go back and stay again.

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alloa
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My husband and I spent three nights at this hotel, it was tired but clean and the food was excellent, they do a sampler menu of 6 courses with the offer we had, and it was nice as you could try different things. The hotel is also dog friendly. The staff were helpful and friendly The hotel needs some TLC... More 

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Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your comments following your stay and I am so pleased you enjoyed it and I know your comments will assist others, As with all hotels there is always on ongoing refurbishment plan and this continues here. thanks again and hope to see you again soon. regards More 

Chester, England
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed at this hotel as part of a tour group organised by BRIGHTWATER HOLIDAYS. The hotel was very clean and comfortable although the decor in places needed refreshing. Our main problem was finding the way back to our room from reception as the rooms are strung out along corridors on different levels. It was a bit difficult to negotiate... More 

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Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

hello and thanks for your review following your stay which I am pleased to say you enjoyed. The design of the hotel does mean that with only 2 floors the corridors can be long, but this design also ensures that most rooms have a view and are low floor, so as with everything there are plus and minus points. thanks... More 

Elderslie, Scotland, United Kingdom
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My husband and I visited here last week for the second time. Hotel was warm and comfy both in bedrooms and public areas which was good as the weather was not. Great bonus that we could bring our dog with us. Only complaint was that the six course taster meal we had was not really "our thing" although the quality... More 

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Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your comments following your 2nd stay with us. So pleased you enjoyed and we hope you will return again, Kind regards More 

Hereford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed 2 nights on B&B, dinner and packed lunch deal with ferry tickets as well. A strange rambly layout with too many stairs, corridors and doors. We didn't take all our luggage in because of that. Dated and fading communal areas. Our room was pleasant enough but had too much furniture and no space to sit together in the provided... More 

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South Lanarkshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We were not expecting too much as we got a really good deal for our three night stay. However we were delighted to find we had a sea view and both the room and reception areas were fresh and clean. The six course taster menu gave the staff a bit of a nightmare for serving during busy times but the... More 

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Glasgow, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Hotel was average. Pushed two single beds together. Bedding was stained, and smelly. Bathroom was dirty, stains around and on the toilet seats. We had booked afternoon tea - hard brown salmon sandwiches were served to us despite us saying we would prefer no fish. The staff claimed "that's all we have". Pool was unavailable for the 3 days we... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We booked the spa taster break which should include a mud room treatment, 30 minute spa treatment, dinner, bed and breakfast. When we got to the hotel we were informed that we did not have the mud room included, we spoke to the deputy manager who told us that sometimes the mud room is not included even though it states... More 

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent 2 nights at hotel with our large black german shepard x collie. As other people have stated the hotel is dated. But its clean and all (but one) of the staff were very helpful and friendly. We also had zippy beds which are never that comfy but we coped (im 6 month pregnant and never comfy..) The restaurant... More 

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Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and many thanks for taking the time to review your stay, Your comments have been shared with the team and I know will be useful for readers of this site. Thanks again and we hope you do return regards More 

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for 3 nights for my second visit to Mull. Dated Hotel but very good value for money. Perfect position and could be a gold mine with make over. Tired and needs a makeover and some TLC Staff a mixture of personalities some friendly one downright rude and abrasive, she did appear to wait on and clean and having watched... More 

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Gen M, General Manager at Isle of Mull Hotel & Spa, responded to this review

Hello and thanks for your review of your stay. So pleased you did seem to enjoy it all. As with all hotels there is a constant programme of refurbishment and repainting and this does and will continue. At this early part of the season whilst we have many returning staff, some are new, and I feel sure that the young... More 

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