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All 1 Craignure hotels »

Isle of Mull Hotel & Spa

3.0 of 5
Criagnure, Craignure PA65 6BB, Scotland
Hotel amenities
Isle of Mull Hotel & Spa
Ranked #1 of 1 hotels in Craignure
3.0 of 5 stars 384 Reviews
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384 reviews from our community

Traveler rating
    85
    105
    70
    67
    57
See reviews for
Families
65
 
Couples
188
 
Solo
9
 
Business
8
 
What travelers say
  • Hot tub(16)
  • Swimming pool(12)
  • Dining room(10)
  • Very good(7)
  • Public area(6)
Date Rating
Coatbridge, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 23, 2012 NEW
2
people found this review helpful

Hotel public areas ok and the place was clean although drab. Pool closed at 7.30 pm. Hot tub, no its a warm tub and only one jet worked. We stayed in room 33 which is situated next to a set of stairs and very noisey. I'm not sure if the walls are paper thin or the door is so ill... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 27, 2012

Dear Guest, Thank you for posting your review on trip advisor, we appreciate the time that our guests take to leave feedback. I do apologise that the hot tub was not in full operation during your stay, we have been experiencing some maintenance issues with the hot tub, steps have been taken to restore this to full working order, however... More

Inverness, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed May 21, 2012
1
person found this review helpful

We really enjoyed our trip to the Isle Of Mull,last minute 2 day break deal,would have liked to have extended our stay but it give us a flavour of the Island,loads of interesting places to visit,but beware mostly single track roads. The Isle of Mull hotel provided a very pleasant stay,room was clean,linen/towels changed daily. Restaurant service was good,very pleasant... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 22, 2012

Dear Guests, Thank you for taking the time to leave your feedback on trip advisor, we are pleased you enjoyed your short stay with us and look forward to seeing you again in the not too distant future. Kindest Regards Gemah More

Lansing, Michigan
Senior Contributor
26 reviews 26 reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed May 21, 2012
2
people found this review helpful

We stayed here six years ago and while they might have updated the carpet, and done repainting they haven't done much about service attitudes.  The first sign nothing had changed was there were no staff to help our coach driver carrying the bags into the hotel and deliver them to the rooms. Then we had a fire alarm go off... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 22, 2012

Dear Guests, Thank you for taking the time to post your review on trip advisor and also for sending me a copy of your email from 2011. As you stated we were currently on annual leave at the time, and our assistant manager was covering over this period. I was pleased our assistant manager did respond to you the day... More

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glasgow
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 20, 2012
1
person found this review helpful

Lovely hotel, with nice helpful staff. Room was nice, food was great. The three course dinner for £20 in the restaurant was fantastic and great value. Swimming pool, spa and hot tub a free for guests to use and are great, modern and clean, and nearly empty through the week. All in all i would highly recommended this hotel. More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 22, 2012

Dear Guests, Thank you very much for taking the time to post your review on trip advisor. We are pleased you enjoyed your short stay with us and hope we can welcome you back to the Isle of Mull Hotel & Spa in the not too distant future. Warmest Regards Gemah More

Edinburgh, Scotland
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 17, 2012
2
people found this review helpful

This was our second visit, and was a deal through 5pm.com and was very good value. Apparently hotel closed over winter for a revamp, but we didn't see much sign of this, apart from some decoration and new carpets. Our room was comfortable, as were the bar and lounge areas, and the pool is great. Service was a bit hit... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 20, 2012

Dear Guest, Thank you for taking the time to post your review. I think there has been some confusion regarding our winter closure; we were not closed for refurbishment but simply closed for the winter. During this time we took the opportunity to repaint and freshened up all the bedrooms and public areas, and carry out other essential maintenance work.... More

Renfrew, United Kingdom
1 review
4 of 5 stars Reviewed May 13, 2012
1
person found this review helpful

Have just returned from two night stay and must say we were most satisfied with all aspects of our visit. The dining room was efficiently run and the food quality was good. The pool and spa facilities were excellent and the bedroom accomodation standard was pretty high. We shall return. More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 20, 2012

Dear Guest, Thank you for taking the time to post a review of your stay. We are pleased that you enjoyed your short stay with us and do hope that you will return again in the not too distant future. Kind Regards Gemah More

Lincoln, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 10, 2012
1
person found this review helpful

We went with Appleby's Coach company on 30th April 2012 (Mon) - 4th May (Fri)....As soon as we arrived the Service was very good! The receptionist was very polite & efficeint, the Bar man was very helpful when purchasing a bottle of wine to compliment our evening meal, the other staff whom were waiting on the tables etc were extremely... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 13, 2012

Dear Guest, Thank you for taking the time to post your review on our hotel. I was very pleased to read that you enjoyed your short break with us, and have passed on your comments to the rest of our team. We do hope that you will visit us again soon and once again thank you for your review. Kind... More

Glasgow, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 7, 2012
2
people found this review helpful

Our two night stay here was very much a mixed bag. The strong points of the hotel are its views (which were particularly nice in the excellent weather we had during our stay), the spa (which is amongst the best we have used), and the comfortable rooms/beds. I would love to have been able to stop there and give the... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 13, 2012

Dear Guest, Thank you for taking the time to review your short stay with us at the Isle of Mull Hotel & Spa. I do very much regret that you did not enjoy your stay with us, and have certainly taken on board your comments. I apologise for the omitted welcome packs in your room, and have reiterated the importance... More

Vancouver, Canada
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 5, 2012
2
people found this review helpful

We stayed here late April for a night. It was so cold when we entered the room and while trying to turn the heat up the entire heat block came out of the wall. In any case, even with the heat on max the room would not warm up. It wasn't just cool but absolutely freezing. We went up to... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 13, 2012

Dear Guest, Thank you for taking the time to post a review of your short stay. I am sorry that you found the hotel to be cold; all of our bedrooms are fitted with electric heaters, as well as having spare blankets within all wardrobes. We do not have spare electric heaters to distribute to guests, however I am sure... More

North Yorks
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 4, 2012
1
person found this review helpful

Stayed here on a number of occasions and must say the last time in Nov 2010 the place was looking tired and rather rundown. Pleasantly surprised as this time the rooms have been repainted, and everything worked in the room, the restaurant meals are well presented and are good value if on the DBB deal, breakfast is a buffet style... More

Was this review helpful? Yes
Gemah Graham, General Manager at Isle of Mull Hotel & Spa, responded to this review
May 6, 2012

Dear Guest, Thank you for posting a review on our hotel, feedback is essential to us, and we are always pleased to read that our guests have enjoyed their stay. We do hope that you do return again soon. Kindest Regards Gemah More

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Additional Information about Isle of Mull Hotel & Spa

  • Hotel Isle Mull
  • Isle Mull Hotel
  • Isle Of Mull Hotel
Address: Criagnure, Craignure PA65 6BB, Scotland
Price Range: $$

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Isle of Mull Hotel & Spa
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