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Isle of Mull Hotel & Spa

Isle of Mull Hotel & Spa
Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 43 reviews
43 Reviews
5.0 of 5 stars
9
4.0 of 5 stars
10
3.0 of 5 stars
9
2.0 of 5 stars
8
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 1 hotels in Craignure
Description:
Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from... Sitting on the crescent of Craignure Bay with gardens that stretch to the water's edge, spectacular views across to the mainland can be enjoyed from every room or close by there are views of castles, beaches and the abundant sea life. Our new leisure center opened on the 1st March 2008. more » « less
  • Address
    off the A849
    Craignure PA65 6BB
    Scotland
Check Rates: $170 £85 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 41 traveler reviews
  • What to Expect:
    • 3 based on 34 reviews Rooms
    • 3.5 based on 34 reviews Service
    • 3.5 based on 34 reviews Value
    • 3.5 based on 34 reviews Cleanliness
    • 4 based on 1 review Pool
  • Recommended For:
    • 60% based on 35 reviews Older travelers
    • 30% based on 35 reviews An amazing honeymoon
    • 20% based on 35 reviews Young singles
    • 20% based on 35 reviews Pet owners
    • 20% based on 35 reviews Families with young children

Reviews of Isle of Mull Hotel & Spa

( 1-10 of 43 )
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3 of 5 stars
Warrington England
Jul 18, 2008

WE had room 206 which wwe regarded as the worst room in the hotel. It was at the very end of the hotel a good long walk from reception which meant carrying bags first down stairs and then up again. We had no view at all with a small window which made the room dark. There was a smell which... more

Jul 12, 2008

This was not our first or will not be our last visit to this hotel.the staff are very attentive and provide an excellent service , no task is impossible for them.The food is very good if it wasn't I would be the first to let them know . The rooms are well fitted out and as other reports complain about... more

Management response from
BobWalker, Manager

Mr /s Campbell It was very nice to meet you on your last visit and i am delighted that everything was to your satisfaction. It is always a welcomed read from guests who have enjoyed both the hotel and the island during their visit. We look forward to seeing you again in August.

Jul 5, 2008

The location is fabulous but the hotel is not, the noise of creaking floorboards from the room above was terrible, the bathroom was dirty and had a strong odour which was not pleasant, we also felt very uncomfortable in the dining room as if we had to rush, the hotels priority seems to be elderly coach parties more

Management response from
BobWalker, manager

Many thanks for your comments regards your stay with us. I was obviously sorry to hear about the problems that arose and i wish you had spoken to myself during your stay to highlight your dissatisfaction. I always feel that i can deal with the situation much more effectively on a one to one basis. Please be assured we take...

May 29, 2008

The new spa attached to this hotel is great. The actual hotel is ok and serves its purpose well. There was a problem with our room but this was sorted out efficiently. Great views and location! more

Management response from
BobWalker, MANAGER

Many thanks for taking the time to review your visit to the hotel. We are fortunate to have a superb leisure facility which i note you enjoyed. I would have appreciated if you had mentioned the problem with the room as we may have been able to prevent in the future. I am glad you enjoyed your visit to Mull

Apr 7, 2008

Stayed here for 2 nights for anniversary weekend. The hotel itself is fine as 3 star hotels go with a comfortable lounge area with good views over the bay. The rooms were comfortable enough although the walls were indeed very thin as described in other reviews. The bathroom was not great as it was tiny, dirty and a bit smelly... more

Management response from
BobWalker, Manager

Many thanks for taking the time to review your visit to Isle of Mull Hotel. We do appreciate comments from our guests which assists us in focusing on the points that have been highlighted and this will improve the areas that you were concerned in. Agian my thanks for highlighting these points and hope that it will not deter you...

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5 of 5 stars
Glasgow
Mar 25, 2008

Just a short review here! *Perfect Location *Glorious Food *Tremendous Staff *Clean and functional Rooms *Top of the range pool and Spa First time i've been to Mull and it certainly wont be the last.Please come and stay at this hotel as long as you can put up with a lot of your fellow guests moaning at things like, "My... more

Management response from
BobWalker, Manager

Many thanks for taking the time to review your visit to the Isle of Mull Hotel and Spa. All comments received are appreciated and it assists us in focusing on our guest points.

Mar 5, 2008

for £109 pp for 4 nights DBB we didn't have high expectations of this 3 star hotel. However, I can honestly say, i have stayed in 4 star hotels that have not been so nice as this one. The room was clean & tidy, furniture showed normal signs of wear. The view from the window was stunning - right across... more

Management response from
BobWalker, Manager

Many thanks for taking the time to review your visit to the Isle of Mull Hotel and Spa. I appreciate the time you have taken as this assists us in focusing on the guests comments or complaints at our weekly staff meetings where these points will be discussed

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5 of 5 stars
North Lanarkshire, Scotland
Jan 21, 2008
2/2 found this review helpful

Me and my boyfriend went to this hotel early this month (january) and thoroughly enjoyed our stay. We booked our stay through the hotels website and got a great offer for 3 nights. We got dinner bed and breakfast. Although our stay worked out to be pretty cheap, the service and food we received was of very high quality. I... more

Management response from
BobWalker, Manager

Many thanks for taking the time to comment on your visit to The Isle of Mull Hotel and Spa. We do appreciate all the points that are made by our customers as it makes us focus on the points that you raise. I will certainly cover all areas with our heads of department. Again thanks for taing the time.

Oct 20, 2007
3/4 found this review helpful

My husband and I stayed with the hotel for a few days in October as a well deserved rest during a busy year. We had booked it before reading any reviews as we managed to "find" a fantastic deal for 3 days - we paid £90 per person for 3 nights dbb. At this rate, we weren't expecting much with... more

Management response from
BobWalker, Manager

Many thanks for taking the time to review your visit to the Isle of Mull Hotel and Spa. I have noted the comments you have made regards the food and as a recently appointed manager to the hotel we have tackled the area of food standard by appointing a new head chef with an experienced new second chef as well....

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2 of 5 stars
Lamlash, United Kingdom
Sep 26, 2007
1/1 found this review helpful

We had a pleasant weekend on a good value deal at the hotel. The rooms have been redecorated in modern Scottish style, the food was OK, sometimes good, and the bars and lounges are comfortable, and there are excellent views from most of the rooms. The staff are fairly helpful. We didn't have the problems with noise mentioned by other... more

Management response from
BobWalker, Manager

Many thanks for taking the time to make your comments regards your visit with us back in September. The hairdrier is a strange one as all the rooms have permanent fixings of hair driers usually located in and around the dressing table. In your case it had been removed however with you bringing it to our attention we will remedy...

Reviews of Isle of Mull Hotel & Spa

( 1-10 of 43 )
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Isle of Mull Hotel & Spa Address

off the A849, Craignure PA65 6BB, Scotland