This hotel was such a disappointment. It is an older historical hotel located in Drymen. Could have been amazing but was so far from it. Front desk staff were surly and bored. There was no attempt to even offer standard customer service. I felt like a huge inconvience when checking in as well as when asking basic questions. The rooms... more

I unfortunately have to write a bad review for this hotel because I am incredibly frustrated by the treatment I received there and the lack of response and concern from the hotel. The duty manager was appalling, ruined our evening and destroyed our impression of Best Western hotels. I was part of a hen party (a nice one, not a... more

My husband and I visit Scotland twice a year. This was our first visit to Drymen. The hotel was fine, no complaints BUT the food was awful. I really enjoy the Scottish breakfast but NOT in this hotel. One small frying pan, full of fat, to fry eggs for two coach loads of folk. I decided to take scrambled eggs... more

Attended on the 8th Dec 07 with 17 work colleagues for murder mystery weekend (it was a Christmas night out). Hotel is lovely, rooms are comfortable but RECEPTION staff are unfriendly, unhelpful and actually quite rude. One of my party was allocated a room on arrival and when she went to her room she discovered it was all ready taken... more

My wife and I had the good fortune to stay at the Winnock Hotel , late November, on a "Turkey & Tinsel" break. We found the room very clean and comfortable. The staff in all areas were pleasant and helpful and the food was excellent. The log fires were a nostalgic change and the wood smoke smell was not overpowering.... more

i stayed all inclusive at this hotel with my partner.. young son and my father.. i had a fantastic time here but it stank with the open log fire in the bar the rooms are clean and cosy however the photos of the rooms are very deceiving as our rooms were no-where near as nice as the photos.. the only... more

I attended the Murder Mystery night with five friends on 29th Sept. Having read the other reviews, we were expecting it would be like Fawlty Towers. However, I was pleasantly surprised. I requested refurbished rooms and all 3 twin rooms were great - in the new part of the building, a good size, with lovely bathroom and stylish tv. I... more

we have just came home today from a wekend in the winnock hotel, and we would not go back. when we arrived we were given the keys to room no 20, once in the room, the bed was as hard as the floorboards, the blind in the toilet was full of damp marks and grubby, curatins and bed spread were... more

I stayed here for 1 night on 30th June with a group of friends for my sisters hen night, for the murder mystery night the hotel had offered. First impressions on driving up to the hotel were good. Quaint looking in a lovely location overlooking the village green. However, when I got to the room they had allocated me, before... more