I have spent 2 days there with my boyfriend, we enjoy the time there. The people are very friendly and helpful. more

we stayed in one of the larger rooms for cut price deal , this hotel is defo 4 star, ignore all petty coments on this hotel. we found the food amazing and the staff friendly and informitive on the 800 year old castle .the room was large and clean with a few lux. touches . there was a ghost hunt... more

We stayed in the Culloden room which had a stained carpet, no shower and no heating in the bathroom. A small electric heater was provided to heat the room. In the freezing cold lounge we decided to have scones and tea. There were no scones no home baking only some shop bought biscuits-what a shame. The dining room was "stone... more

The room was small and tired looking with both tea maker and shower(no bath) not functioning- shower dangerously so. The hotel boasts a speciality menu yet used an untrained(albeit pleasant lass) to take ordersi.e incapable of informing intending diners as to the composition of paticular dishes. Tho wine list boasts an extensive range of wines a good number of which... more

We booked the Shieldhill for a special weekend break which turned into a very disappointing experience. We arrived to find one member of staff covering reception, the bar and waitering on tables,our room was cold, the central heating was not working, the bedroom certainly looked very tired after asking for one of the nicer rooms and there were only 3... more

To begin with, i had heard a lot about the owners. Not a lot of positive comments may i had. These claims turned out to be true. As there was a shoot party in, i presume friends of the owners due to the warm hospitality towards them and blatant disregard towards us, we seemd to be generally ignored throughout our... more

well where do you start we arrived for a wedding and there was no staff at reception the dog was the only welcome we had the room was we managed to get into it as it wasnt ready for us when we arrived [1.30pm}and it just went down hill frm there the room which wa in the courtyard was freezing... more

I was lucky to get this room at a reduced price and, compared to other places I have stayed in it was lovely. I had booked a twin as I was travelling with my 12 year old son but was given a double - fortunately there were empty rooms so this was quickly changed. The new rooms in the Stables... more

We got this at a bargain rate, and this being the case found the hotel to be perfectly adequate although a special mention for the two duty staff on August 3rd, Will and a lady whose name I didn't get: they were superb. These two aside, as I say, the place was okay. What I should mention though (and maybe... more