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All 1 Ballantrae hotels

Glenapp Castle

5.0 of 5 Hotel   |   Ballantrae KA26 0NZ, Scotland
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Ranked #1 of 1 hotels in Ballantrae
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
jmilton2014 Brampton, United Kingdom
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156 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
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  • French first
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  • Italian first
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English first
Brampton, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were made to feel welcome and relaxed as soon as we were greeted at Glenapp Castle the service, food, and housekeeping were excellent and I hope to return soon. We had good interaction with the staff. A very nice touch we had personalised menus. When we booked we were asked about likes and dislikes in the food line -... More

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2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at Glenapp last week and thoroughly enjoyed the experience. We were met at the entrance and our bags taken to our room, which was large and impressive. The evening Tasting menu had a variety of courses, each of which was enjoyed by both of us. Service, both in the Restaurant and elsewhere in the Hotel... More

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Senior Contributor
46 reviews 46 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was given Afternoon Tea here as a 50th birthday gift and since its quite a distance to travel from home just for this it seemed rude not to enjoy once again the superb hospitality at Glenapp. It had been around a year since we had stayed here but John & Hugh remembered us. These are the little touches that... More

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Penrith, United Kingdom
11 reviews 11 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 15, 2014

We stayed in the Countess of Inchcape rom for two nights. The room was very spacious with glorious sea views towards Ailsa Craig. We had a bedroom with a sitting area a dressing room and an absolutely massive bathroom- the epitome of fine living . The decor is very high standard country house and yet the atmosphere wasn't at all... More

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Castle Douglas, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed May 24, 2014

Have just returned from having lunch at Glenapp Castle today. One word: SUBLIME! We arrived, and the staff were attentive, they took us through to the drawing room for canapes and pre-dinner drinks....The canapes were to die for...We had little scones (i can't quite remember what was in them) served with a goats cheese mousse. Stunning, then we also were... More

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Drummore, United Kingdom
1 review
5 of 5 stars Reviewed May 20, 2014

Glenapp Castle and surroundings were outstanding with the gardens in full bloom. Fay made us very welcome and went that extra mile to ensure we had everything we needed on our wedding day. Hugh - the assistant manager was exceptional, very attentive and helpful with all our arrangements, providing an excellent professional service. The rooms were lovely. Agnes obliged by... More

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Senior Contributor
49 reviews 49 reviews
30 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 10, 2014

Although we have visited this hotel several times over some years now, it never fails to impress and never disappoints. We were fortunate to receive a complimentary night's stay having won a prize draw. We chose to add a second night and were very pleased we did. The standard of excellence from arrival right through to check-out is exemplary. The... More

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Senior Contributor
39 reviews 39 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed May 1, 2014

We had a wonderful afternoon tea at Glenapp on Sunday. We had the library to ourselves so the atmosphere was lovely and relaxed. The sandwiches were fresh and tasty all filled with local produce. The scones were just out the oven and there was lashings of cream and jam - really delicious, The cakes and tarts were light and perfectly... More

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Stranraer, United Kingdom
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 24, 2014

I stayed at Glenapp for one night with my partner as a treat. The stay was in order to have the michelin star dinner. We arrived in the afternoon and ordered sandwiches, to accompany champagne we had opted for in our room. They were ok if a little stale around the edges. We had upgraded from the standard dinner to... More

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TheMcMillanFamily, Owner at Glenapp Castle, responded to this review

We are not at all surprised to see this negative review appear. It’s rather sad example of the misuse of Trip Advisor by a guest who didn’t really have a reasonable or fair complaint. Unfortunately, in order to respond properly to the review we have to be a little bit less discreet about these guests than we would prefer to... More

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed April 18, 2014 via mobile

Just returned from a 3 day stay at Glenapp Castle celebrating our friends 50th. Wow what a fabulous place. Fay and all her staff have got to be the best in the business and we have been to some more expensive places around the world. Can't rate this highly enough and would love to have a return visit hopefully not... More

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Additional Information about Glenapp Castle

Address: Ballantrae KA26 0NZ, Scotland
Location: United Kingdom > Scotland > Ayrshire > South Ayrshire > Ballantrae
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Glenapp Castle 5*
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Also Known As:
Glenapp Castle Ballantrae, Scotland
Glenapp Castle Hotel Ballantrae

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Hotel & grounds (13)
View from room (8)
Dining (9)
Bathroom (5)
Room/suite (16)
Other (17)

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Room/suite (5)
Pool/beach area (1)
Hotel & grounds (1)
Other (5)


Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Beautiful Scots Baronial castle set in 36 acres of stunning gardens and woodland overlooking the Ayrshire coastline and out to Ailsa Craig, the Isle of Arran and Mull of Kintyre. The castle is Scotland's highest rated Country House Hotel with 5 AA Red Stars and 4 AA Rosettes, 5 VisitScotland Gold Stars, EatScotland Gold Award and a Michelin Star. ... more   less 
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