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Lochgreen House Hotel

#2 of 5 Hotels in Troon
Certificate of Excellence
Monktonhill Road | Southwood, Troon KA10 7EN, Scotland
Hotel amenities
Lochgreen House Hotel
Best prices for: 1 room 1 guest
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Ranked #2 of 5 Hotels in Troon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Heather S Teguise
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299 reviews from our community

Traveler rating
    205
    52
    23
    11
    8
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56
122
8
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Glasgow, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Worst night's sleep we have ever had. A shocking mattress & pillows - lumpy, mis-shapen and ill fitting to bed. Reception staff indifferent to complaint when it was made. Should have gone to the Premier Inn - at least I would have got my money back !

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Teguise
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is amazing. The rooms are spacious and very comfortable. The staff are a credit, but most of all I haven't tasted such exquisite food in a while. The restaurant was relaxed yet the service was so professional. Everything was to a high standard. The only criticism was the shower in en suite which ran hot and cold .... More 

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Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We love this place, try and get here whenever we want a quiet meal with excellent service with a relaxed ambience. Lunch or dinner, it's all great. Beautifully portioned so you never feel over full or underfed! We have also been here as part of a large group and it was still great Thanks

Was this review helpful? Yes 3
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Lochgreen exceeded expectations. Room was very spacious,luxurious and bath... fab! Dinner in the restaurant was the best meal I've had and the service from staff was just as outstanding. Overall made to feel very welcome from the minute you arrive to the minute you check out. Fantastic value for money when you consider Standard of room,service and dinner. Would highly... More 

Was this review helpful? Yes 2
Scotland
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had an overnight for our wedding anniversary that had to be rearranged from January due to one of our kids being ill. Whenever we checked in they asked if the kids were better which was a nice touch. Check in was smooth & staff helpful. Our room was upgraded to a balcony room which was huge but we didn't... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

I wrote a rather scathing review about the poor service myself and two friends received when we visited Lochgreen for afternoon tea in June 2014. As our complaint was initially treated in a very dismissive manner my friend again complained to the reception staff on our way out where her name and address were taken and she very promptly received... More 

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Southampton, United Kingdom
Top Contributor
112 reviews 112 reviews
38 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here recently for the 2nd time after a long period of using other hotels. I was pleased to see the rooms seem to have been upgraded but retaining their charm and huge size. What really makes this hotel is the service you get from the staff, they are all so helpful and nothing is too much trouble. The... More 

Was this review helpful? Yes 1
Ardrossan, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nestling in the South woods of Royal Troon, is one of those wonderfully remarkable places, that helps define the standards for the Hotel and Hospitality sector. From the lovely grounds to the characterful property, everything about your arrival signals, class, comfort and pampering lie ahead... and a warm welcome awaits, from the highly skilled staff, who make you feel special... More 

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the minute we walked through the door the staff were very attentive. My husband and I had booked DBB. The room was large and had everything you would need, with huge bathroom. The service,food and everything else was first class. Can't wait to return!!!

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 9, 2015

It has been 16 yrs since my husband and I visited this wonderful gem of a hotel and only 1 word encapsulates the experience.... Exquisite! From the welcoming arrival, attentiveness of the staff to the wonderful food. It will not be another 16 yrs till we return! Thank you to all for making it a memorable weekend.

Was this review helpful? Yes 2
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