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Ben Wyvis Hotel

on the A834 Dingwall to Contin/Garve road, Strathpeffer IV14 9DN, Scotland
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Ben Wyvis Hotel
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Ranked #5 of 7 Hotels in Strathpeffer
A recent review
5 of 5 stars reviewed 5 days ago
margaretingram Elgin, United Kingdom
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331 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Elgin, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We had a very nice room on ground floor and as we had a small Dog with us it was very handy in case it needed out during the night, it was close to all amenities . As the hotel had only opened the day we arrived it was quite cold in the restaurant and lounge at night The staff... More 

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Atlanta, Georgia
Top Contributor
124 reviews 124 reviews
38 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed November 20, 2014

Not far from Loch Ness, but very isolated. We seemed to be in the middle of nowhere. Thank goodness there was a small market where I could buy beer/wine Hotel is an old and beautiful mansion. Rooms were minimal, beds were awful, some lights did not work and there were cobwebs in the room. Staff was very nice and the... More 

Was this review helpful? Yes 3
berkshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 18, 2014

Stayed here last minute and building and grounds fabulous but very let down by the room. We were unable to upgrade to a front facing room and were situated in the middle looking out onto a roof below and surrounded by other windows. The room was very hot and even leaving the window open did not help as there was... More 

Was this review helpful? Yes 2
DavidCollings, General Manager at Ben Wyvis Hotel, responded to this review

Dear fifiBerkshire, Thank you for taking the time to leave feedback for our team. Thank you for your kind comment regarding our grounds, our gardener works tirelessly to ensure the grounds look their best. This is one of the reasons why our front facing rooms book up very quickly. I am disappointed to hear there were some issues with your... More 

Travelers are raving about these Strathpeffer hotels

toronto
Top Contributor
72 reviews 72 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed October 17, 2014

this hotel is in great need of updating but has tremendous charm and character. It is comfortable, spacious, clean and quiet. There is huge potential here for a lovely, romantic establishment. Meals are mediocur, staff very friendly and helpful. Shops and restaurants are within walking distance.

Was this review helpful? Yes 1
DavidCollings, General Manager at Ben Wyvis Hotel, responded to this review

Dear Jemima18. Thank you for your kind comments from your recent stay with us. I agree with you that the hotel is need of updating; I am glad you were able to see past this and enjoyed your stay. The Ben Wyvis hotel certainly is a fabulous building with great history, character and charm. I have passed your comments on... More 

Portstewart N.Ireland
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 17, 2014

I saw this hotel when searching for Scottish dog friendly places as I was planning a trip to that lovely country. The pictures looked great, and, undeterred by the few negative comments I booked a night. This review is perhaps pointless as the hotel is closing next week for a total refurbishment, (hope that includes illumination at the entrance pillars,... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Top Contributor
65 reviews 65 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed October 11, 2014 via mobile

This is a very impressive building and alludes to its previous splendour. It is however very tired and out dated. The staff did appear to be bothered. The rooms were poorly decorated. It had the charm of a haunted house but with less atmosphere. Didn't hang around for breakfast. Hope I am not being too uncharitable.

Was this review helpful? Yes 2
DavidCollings, General Manager at Ben Wyvis Hotel, responded to this review

Dear adventurebeforedeman, Thank you for taking the time to leave feedback for our team. I agree that the hotel is tired and in need of updating. I am disappointed to hear that our staff seen not bothered, we usually receive very complimentary comments regarding the helpfulness and attentiveness of our staff, and I can only apologies for your experience on... More 

Gandia
Top Contributor
67 reviews 67 reviews
28 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed October 7, 2014

The hotel has the most wonderful entrance as you drive through the main gates. The location is perfect. Its the hotel itself that is a let down, as it desperately needs a face lift. The staff are very helpful, but there is only so much they can do to make one have a pleasant stay.

Was this review helpful? Yes 1
DavidCollings, General Manager at Ben Wyvis Hotel, responded to this review

Dear Vivific, Many thanks for taking the time to leave feedback for our team. Our team were delighted to hear your kind comments regarding their helpful service. We agree with your comments that the hotel needs a face lift. I hope this will not prevent you free returning to the Ben Wyvis hotel in the future. Kindest Regards, Margaret General... More 

Contributor
19 reviews 19 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 5, 2014

My friend and I stayed at Ben Wyvis Hotel because options were limited in the area. We were grateful Ben Wyvis had a twin room for the two of us for one night. Staff at the front desk and breakfast were helpful and attentive. No complaints! The location of the Hotel is convenient to surrounding areas, and the hotel has... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 5, 2014

The hotel is stunning from the outside and it's in a great location. The hotel itself is very tired, the rooms are horrible and dark, the furnishings are awful. The bathrooms are old fashioned and the whole place needs a total refurb. The breakfast was very poor. Everything had been cooked and was just sitting under lights which didn't help... More 

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Contributor
16 reviews 16 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed September 30, 2014

I asked for an iron board and iron at 7pm and had to call recepcetion again at 8.30 they don't have any of the above. I can't believe a hotel of this size doesn't have enough irons or boards for their guests,the minimum should be one in each room.

Was this review helpful? Yes 1
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