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All 7 Strathpeffer hotels

Mackay's Hotel

The Square, Strathpeffer IV14 9DL, Scotland
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54%
Ranked #5 of 7 hotels in Strathpeffer
A recent review
5 of 5 stars reviewed 1 week ago
Biddy150 Dumfries, United Kingdom
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  • Reviews (172)
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172 people have reviewed this hotel

Traveler rating
    22
    59
    35
    31
    25
See reviews for
25
71
6
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Dumfries, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Our stay at this hotel was great we used it for a break on our journey up to the orkney isle and didnt want to do the journey all in one for a change .We really picked a good hotel staff where lovely rooms where great atmosphere was lovely.Really enjoyed our stay.

Was this review helpful? Yes 1
Boston, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We stayed here for 10 months during a local wind farm installation project. Rooms are very basic and dated but fine compared to competition. Food very poor for us workers but manager Kelly laid on pub grub type meals for us that were a lot better This hotel is catered for elderly coach parties and does what it aims to... More

Was this review helpful? Yes
Aberdeen, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Enjoyed the leisure facilities, a lovely wee pool.We got a good price for a two night break. Walls in the room were a bit thin & could hear the folk in the next room, we were in the annexe at the back.

Was this review helpful? Yes 1
Matagorda, Texas
Top Contributor
58 reviews 58 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We've stayed in so many hotels in Scotland that I feel like i can give you a very fair review. This is a terrible hotel. The rooms are awful, and so run down. They haven't been updated in ages. Extremely dark hallways, tiny rooms, tiny bathrooms, nothing nice to say The restaurant is even worse. I couldn't eat my meal!... More

Was this review helpful? Yes
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Elaine, Thank you for taking time to offer us the feedback regarding your recent stay. I was very disappointed to hear the negative comments, as you will see we do get some excellent reviews so it is important that we take on board both the negatives and the positives. We will clearly need to look into the drinks service... More

Travelers are raving about these Strathpeffer hotels

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Myself and my girlfriend arrived with apprehension due to the negative reviews we'd read about the hotel. If you're expecting luxury or a 5 star establishment you will certainly be disappointed. The hotel is a little run down. However the rooms were very clean and the service was friendly and polite. The free breakfast was great, although avoid the porridge... More

Was this review helpful? Yes 1
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Matt, Many thanks for the favourable review. As you quite rightly say we are not a 5 star hotel and are keenly priced accordingly, we try to offer excellent value for money breaks in a beautiful part of the world. Myself and the team work hard to offer clean and comfortable surroundings and insist on warm and friendly service.... More

Aberdeen
Contributor
16 reviews 16 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 22, 2014

A bit doubtful at first because of some poor reviews online but very glad we did stay there as the room (in the travel lodge to one side) was clean and comfortable and all that was needed, although basic, and the breakfast was excellent also the staff, at breakfast and at other times. I left something behind in a drawer... More

Was this review helpful? Yes 2
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Shiela, Many many thanks for the review. I am so glad that you were able to look beyond the negative reviews as we receive many positive comments and have a lot of regular return visitors who come back time and time again because they love our location and enjoy the warm, friendly service by our hard working team. Like... More

East Kilbride
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

Looking for a few days away at week-end, and this hotel came up from easy breaks.com, reviews were varied, and hotel part of Hart Hotels and David Urquhart Travel. Arrived at hotel and was given friendly welcome from the lady on reception, and also showed us to our room, as we were in the lodge part of the hotel, our... More

Was this review helpful? Yes 2
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Kylie, Thankyou for taking the time to post your review following your recent visit. I was so pleased to read all of the positive comments that you have made and I will pass this on to our hard working team here at Mackays. As you say we offer good value for money in a stunning location, whilst the hotel... More

Dundee, New York
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

Warm welcome and couldnt have been more helpful at reception -taking time to give us a choice of room. Dinner was very tasty and the waitress from hungary was wonderful-honest and vivacious - with a great sense of humour. When i left a jacket behind they managed to trace it and send it on to me . Many thanks.

Was this review helpful? Yes 4
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Shiela, Many thanks for taking the time to post a review. I am so glad that you enjoyed the food and service at the hotel and hope that like many others you return again at some time in the future. I will be sure to pass on your comments to those individuals who looked after you. Regards Sarah Ford More

2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 2, 2014

Worst tired hotel I've been to ever. Room was in desperate need of tlc. things fell off wall in bathroom. Overlooking a pile of rubble from room. Everything was the cheapest they could find. Breakfast even had Tesco value yoghurt! !! Toast was stone cold. Never again@

Was this review helpful? Yes 3
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear David, May I thank you for taking the time to review the hotel, naturally I was disappointed to read of your dissatisfaction with the room and service which you received. As you will see from other reviews we have reports of many positive experiences however I will take time to look into the points that you have made and... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 30, 2014 via mobile

We has a lovely stay here...basic rooms...clean and tidy and food was simple and great value. We used all of the spa facilities and had a great time relaxing in the sauna and having dips in the pool. Will definitely return

Was this review helpful? Yes 2
fifearmsmanager, Manager at Mackay's Hotel, responded to this review

Dear Gordon, Many thanks for the positive review, I was delighted that you had enjoyed your relaxing stay with us. We look forward to welcoming you back in the near future, can I recommend an Autumn trip as the area is a little quieter and the colours are magnificent. I will be sure to pass on your comments to my... More

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Additional Information about Mackay's Hotel

Address: The Square, Strathpeffer IV14 9DL, Scotland
Location: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range (Based on Average Rates): $
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Also Known As:
Mackays Hotel Strathpeffer
Mackay's Hotel Strathpeffer, Scotland

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Amenities

Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
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Number of rooms
56

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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