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Mackay's Hotel

The Square, Strathpeffer IV14 9DL, Scotland
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Mackay's Hotel
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Ranked #5 of 7 Hotels in Strathpeffer
A recent review
5 of 5 stars reviewed 3 weeks ago
mrsmacmary1 scotland
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (74)
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Scotland
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Let me just put on record that most of the staff tried their best to be helpful particularly the kitchen and waiting staff who provided a cooked breakfast with a cheery smile at 5.30 in the morning during our stay....... However the hotel itself is very disappointing, with very obvious signs of lack of maintenance. The rooms are very basic... More 

Was this review helpful? Yes
Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We were put in a dingy room in a rear extension. When we arrived towels and toilet paper were strewn about the corridor - these were still there when we left the next morning. The room itself was well enough equipped but was badly in need of major upgrading , with tired decor and wallpaper peeling off the walls. There... More 

Was this review helpful? Yes 3
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your comments. We recognise that the hotel does need a bit of refurbishment and improvements are on going. Your comments have been passed to the hotel. Regards, Management Team More 

Travelers are raving about these Strathpeffer hotels

Dundee, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Before visiting this hotel we checked out some reviews to try and gauge if it was suitable for our needs. Some were fairly scathing and other were fairly positive. However given the recent scandal concerning fake reviews I did not put too much store into the comments. The hotel had a Pool, Sauna, Jacuzzi Steam Room, and Gym and DB&B... More 

Was this review helpful? Yes 2
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your comments. We are sorry did not enjoy your stay at MacKay's. Your comments have been passed to the Manager for her attention. Regards, Management Team More 

scotland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel fantastic views try to get a fron facing room dinning room very comfortable really nice food and plenty of it. Rooms are a bit dated could do with a bit of refurbishment as could all the hotel but would definitely return

Was this review helpful? Yes
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your comments. We are glad you enjoyed your stay. The hotel is in need of a bit of refurbishment but we do try to provide a clean and comfortable atmosphere. We look forward to welcoming you again in the near future. Regards, Management Team More 

Whickham, United Kingdom
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally placed in the pleasant small Victorian spa town of Strathpeffer. We were assigned a room in a block separate from the main hotel. No problem as that room was comfortable, and we were able to park next to it. Reception was friendly and helpful. Restaurant service was excellent, and the food was good. There were two... More 

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Garve H, Owner at Mackay's Hotel, responded to this review

Thank you for your comments. I am glad you enjoyed your stay. Regards, Management Team More 

Glasgow, United Kingdom
2 reviews
4 of 5 stars Reviewed 3 weeks ago

We 5 adults and 2 children stayed at Macky`s 26th-29th June.Overall grade for our stay was very good 4 out of 5. A big thank you to all the staff who really worked hard to please. Also the hotel does have a swimming pool which the children loved. If you are thinking to visit this hotel obviously it`s not 5... More 

Was this review helpful? Yes
Garve H, Owner at Mackay's Hotel, responded to this review

Thank you for your comments. We are please you enjoyed your stay and look forward to welcoming you back some time in the near future. Regards, Management Team More 

Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Cannot speak for everyone on the trip but the room my wife and myself had was fantastic a four poster double bed with duvet cover,throws and even the lampshades all tartan. Shower a little small but fully functional and all normal facilities. Being on a tour the menu was limited but the choice was varied and well cooked full breakfast... More 

Was this review helpful? Yes 1
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Owen, I am pleased you enjoyed your stay. I will pass your comments onto the Manager at the hotel. Regards, Management Team More 

inverness
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 27, 2015

Visited here in June 2015 on an Easybreak.com deal. We did not pay a great deal (about £55 each for two nights dinner bed and breakfast). So we did not expect a lot for that money. The food was just ok, the staff were good and some of the rooms were just ok for the money. However some rooms are... More 

Was this review helpful? Yes 3
Garve H, Owner at Mackay's Hotel, responded to this review

Dear John, Thank you for your comments. The hotel is tired and in need of some refurbishment but we try to provide a clean and comfortable environment. We are constantly working on making improvements. Regards, Management Team More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed June 27, 2015

My friend and I travelled from Manchester with David Urquarts Tours.We were given a nice room with bath and shower beds were comfortable.The Hotel itself is in need of major repairs However the staff are so friendly and do their very best to make your stay memorable.The dining room is very well run and the food was very good and... More 

Was this review helpful? Yes 6
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Josie, Thank you for taking the time to give us you comments. I am glad you enjoyed your stay. Regards, Management Team More 

Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed June 21, 2015

Suitable. Don't go with high expectations. No real complaints, rooms were clean, heated, water in rooms was hot. Restaurant service for us on that day was lacking. Good range of breakfast product. Good location.

Was this review helpful? Yes 2
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your comments. I am glad you enjoyed your stay. Regards, Management Team More 

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