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Mackay's Hotel

The Square, Strathpeffer IV14 9DL, Scotland
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Mackay's Hotel
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Ranked #5 of 7 Hotels in Strathpeffer
A recent review
4 of 5 stars reviewed 1 week ago
Owenbrn Manchester, United Kingdom
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227 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Cannot speak for everyone on the trip but the room my wife and myself had was fantastic a four poster double bed with duvet cover,throws and even the lampshades all tartan. Shower a little small but fully functional and all normal facilities. Being on a tour the menu was limited but the choice was varied and well cooked full breakfast... More 

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inverness
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Visited here in June 2015 on an Easybreak.com deal. We did not pay a great deal (about £55 each for two nights dinner bed and breakfast). So we did not expect a lot for that money. The food was just ok, the staff were good and some of the rooms were just ok for the money. However some rooms are... More 

Was this review helpful? Yes 1

Travelers are raving about these Strathpeffer hotels

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

My friend and I travelled from Manchester with David Urquarts Tours.We were given a nice room with bath and shower beds were comfortable.The Hotel itself is in need of major repairs However the staff are so friendly and do their very best to make your stay memorable.The dining room is very well run and the food was very good and... More 

Was this review helpful? Yes 3
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Suitable. Don't go with high expectations. No real complaints, rooms were clean, heated, water in rooms was hot. Restaurant service for us on that day was lacking. Good range of breakfast product. Good location.

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Had another great stay ( 2 nights), staff were helpful and accommodating, The pool is a great way to unwind after a long day on a motorbike, Food was good, rooms comfy and clean, what more do you want, ;-)

Was this review helpful? Yes 1
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Robert, Thank you for your kind comments we will pass them onto the staff. Regards, Management Team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This place is warm quiet and clean the food was amazing what a good feed. The staff are nice full of smiles and helpful up for good banter. Ill be back and the rest of my company have been before and will be back again

Was this review helpful? Yes 1
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your review. We work very hard to provide a clean and comfortable environment and are glad you enjoyed your stay. We look forward to seeing you again in the near future. Regards, Management Team More 

scotland
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent value for money. Hotel was warm, clean and quiet. Food was good home cooked fare, plenty of it. Staff very friendly. Swimming pool was nice. My only negative comment was mattress was very uncomfortable. They need replaced.

Was this review helpful? Yes 2
Garve H, Manager at Mackay's Hotel, responded to this review

Thank you for your kind comments. New mattresses have been delivered to the hotel over the past few days. We look forward to welcoming you back to the hotel in the near future. Regards, Management Team More 

Edinburgh
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed May 31, 2015

I am just back after staying two nights at this Hotel. I booked a deal through Easy Breaks several weeks ago, and after reading some of the reviews about this Hotel I was apprehensive to say the least regarding whether I had made a poor choice. Let me say right away, this is not a three star Hotel, it is... More 

Was this review helpful? Yes 3
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Webee, Thank you for your kind comments and we are happy that you enjoyed your stay at MacKays Hotel. We look forward to welcoming you back to MacKays in the near future. Regards, Management Team More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 30, 2015

Do not use this Hotel!!! Was here with David Urquhart coach tour. Had twin room with bath, no shower or means to rinse hair. I mentioned this to Diane on reception who offered me a jug to rinse my hair!!!!!!!This is 2015 not 1915. Fire alarm constantly going off and we were told to just ignore it! They have daisy... More 

Was this review helpful? Yes 1
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Linda, Thank you for your comments, the hotel did indeed have a power failure during the time of your stay which did affect the whole village. Our hotels are fully electrically tested and we take exception to your comments regarding electrical problems. The issues regarding cleanliness are being addressed by the hotel. We have a number of customer who... More 

Edinburgh, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed May 28, 2015 via mobile

Stayed at this hotel for 3 nights omg what stay ! Had a twin room with my friend , her mattress was covered in what appeared to be blood stains and God knows what else ! Not a mattress protecter on or a valance sheet as you can see in the pictures ,My bed was sitting at a 45 degree... More 

Was this review helpful? Yes 1
Garve H, Manager at Mackay's Hotel, responded to this review

Dear Linda, Thank you again for your comments, New beds have now been delivered to the hotel. The maintenance engineer fixed the problems with pool during you stay and all guests were using the pool from the Saturday onwards. Fire training and audits are carried out on a regular basis and we are fully compliant with all health and safety... More 

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