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Mackay's Hotel

The Square, Strathpeffer IV14 9DL, Scotland
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276 Reviews from our TripAdvisor Community

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Stirling, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

2nd time we have stayed here.enjoy'd last break so booked again.staff great and evening meals and breakfast menu's had plenty to choose from. entertainment both nights was good.we went to the swimming pool,sauna and steam room but didn't try the gym,leisure facilities were realy good and are included in the price.we stayed in the travellodge,rooms were clean and beds were... More 

Helpful?
Thank brian h
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for your review, It was lovely seeing you again. I look forward to seeing you again on your next visit where you will hopefully see even more changes for the better. Kind regards Debbie Scott General Manager More 

Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for three nights with David Urquart tours,Brian the driver was brilliant with his knowledge of the area,Debbie went out of her way to make our stay as comfortable as possible,staff lovely and nothing was a bother for them,breakfast and dinners were lovely,love this area,thanks again . :)

Helpful?
1 Thank Marion M
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you for such a kind review. I am very pleased to hear that you had a lovely weekend and that the staff were very helpful, I will ensure to pass on your comments as they will be delighted to hear them. Kind regards Debbie Scott General Manager More 

Glasgow, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have read some of the negative comments written here,was on a coach tour there very recently , we had some issues with our room on arrival,and were quickly allocated another room that was very cosy , warm and clean. The meals in this hotel were fantastic with a great choice,dining staff couldn't do enough for us,only SMALL thing,was the fruit... More 

Helpful?
Thank roy224
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for your review, I am delighted to hear you had a great and pleasant weekend,we are working on the crumble as we speak, I hope to see you again in the future so you are able to taste the new product. Thank you for your kind words Kind regards Debbie Scott General Manager More 

Ellon, United Kingdom
Level Contributor
123 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed January 4, 2016

A 3 night break for Hogmany. Allocated the Spa Lodge and were given a very large twin room which perhaps could have been laid out better. The meals were of excellent quality and the food was certainly plentiful. The staff were excellent and could not be more helpful. One minor criticism is the the dining tables were a bit cramped... More 

Helpful?
1 Thank georger140
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for taking the time to write a review on your recent stay. I am thrilled to hear that you found the staff and food excellent, all staff will be glad to hear that their hard work has been recognised. I do hope we see you again in the future, please contact the hotel for any enquiries.... More 

Perth, Scotland, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed January 3, 2016

Spent 3 days at Mackays, a very basic & casual hotel, our room was in the Spa Building which meant had to go outside to access main building for the dining room not ideal if it is wet cold or icy, considering it was still the festive season no attempt had been made to upgrade the menu for Hogmanay or... More 

Helpful?
1 Thank Sandra B
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for reviewing your recent stay. I am sorry that you found your stay to be a disappointment and did not like the fact you had to go outside for meals, luckily the weather was quite mild but my self and my staff did salt the car park on a regular basis to be on the safe... More 

Falkirk District, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 31, 2015

Just returned from this break with Urquhart Travel. Very good break, staff at hotel were excellent, efficient and very polite. Food was very good, with different choices each night. Room was very basic, cleaned every day and good value for money. Would like to thank all the staff for their hard work in making it a pleasant holiday. A big... More 

Helpful?
1 Thank Brian D
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for your kind review. I am very pleased to hear that you had a very good break and found it to be of good value. I will ensure to pass on your thanks to all the staff, they will be very pleased to hear that their hard work has been recognised. Kind Regards Debbie Scott General... More 

Glasgow, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed December 24, 2015

Our twin room was very cosy. We spent some time in the small pool which was clean and fluffy, big towels were provided. I enjoyed it but it was a quiet time. The shower was adequate and the sink was a cute shell shape. We didn't eat in the restaurant. We used the public bar which was very dreary but... More 

Helpful?
Thank MUNGIAAberdeen
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you very much for taking the time to review your recent stay. I am pleased to hear that you enjoyed your stay. I am sorry that you find the bar a bit dreary we have just done a bit of work to it but it still has a few finishing touches to go to make it more homely. Hopefully... More 

Saltburn-by-the-Sea, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 14, 2015 via mobile

Visited Strathpeffer December 2015. Purpose of our visit was to attend a family wedding. We booked 2 nights at Mackays hotel as other hotels in the village where closed over the winter period. Thank goodness it was only 2 nights!! We arrived at hotel late, around 7pm due to train cancellations. We were tired, wet, cold and hungry. I wish... More 

Helpful?
2 Thank TIM D
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you for taking the time to review you stay. I am terribly sorry that not everything was to your liking and that you would not return. I will look into your all your comments as a matter of urgency in order to rectify as soon as possible to avoid any disappointment for future guests. Kind regards Debbie Scott General... More 

Travelers are raving about these Strathpeffer hotels

Bo'ness
Level Contributor
2 reviews
4 of 5 stars Reviewed December 1, 2015

We had 4 nights stay here last week.Our room was nice and clean and the meals where lovely, with a few chooses for each course. The staff are very attentive and pleasant.Strathpeffer looks like a lovely village and we will be going back as we think it would be even better in spring/ summertime.

Helpful?
Thank Twiggy260453
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you for your kind review, I look forward to seeing you again in the summer. Kind Regards Debbie Scott General Manager More 

Perth, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 29, 2015

Just home from another overnight stay in Strathpeffer at Mackay's. All staff were friendly and couldn't do enough for us, Callum looked after us for dinner and breakfast and nothing was too much trouble! Nora served breakfast and again couldn't do enough to look after us, very attentive. Hotel has recently changed managers and we noticed a few small changes... More 

Helpful?
Thank Mcameron1967
Debbie S, General Manager at Mackay's Hotel, responded to this review

Thank you for your kind review. I look forward to welcoming you back,hopefully you will be able to see even more changes on your next visit. Kind regards Debbie Scott General Manager More 

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