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Bay Highland Hotel

Strathpeffer IV14 9AN, Scotland
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Bay Highland Hotel
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Bay Highland Hotel
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401 reviews from our community

Traveler rating
    131
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    53
    31
    14
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43
215
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leslie, Fife, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

This is a good value for money hotel. The breakfasts were good but found dinner very average. The coffee after dinner was nearly always cold. The hotel rooms are clean and we had a good view. The hotel is well situated for inverness and the attractions in the area. Good value and I would go back.

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Hertford, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel on a Shearings coach trip. We were warned it was quite an 'old fashioned' establishment, but we were very pleasantly surprised. We had requested a high room to ensure a good view - which we most definitely got! However, with only one very small and antiquated lift, we opted to use the very grand staircase,... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Manchester
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

We visited this hotel on a coach trip and I must say it was very good. The hotel itself was lovely. We had a family room of one double and one single and it overlooked the pavilion. The staff were very pleasant and helpful and the food was excellent. On our free day we stayed around the village because it... More

Review collected in partnership with this hotel

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ryton
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

just returned from a short break with Shearings .lovely hotel yes it could maybe do with slight refurbishing but not much it would take away the quaintness its got character & charm . The staff are brilliant we must mention Kristine in the restaurant she was our waitress & she was lovely . Always had a smile & very helpful... More

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Waterloo
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Need bigger TV and ice machines as I am a Canadian person, I have see many hotels and motels have bigger TV and ice machines. Well, I think it is hard water that is not good for my hair. The food is great and thanks for my wife can ate gluten free food. many thanks for this

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Great to hear you enjoyed the food and we looked after your wife’s gluten diet. Sorry but ice isn’t in such demand in chilly Scotland so we don’t have ice machines in our bedrooms. We do however have as much ice as you want available from the bar. We are replacing TVs with bigger ones as we refurbish rooms. The... More

Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I spent a lovely weekend here in October 2014.The staff were very efficient,friendly and helpful throughout our stay and nothing was too much trouble,including getting me connected to the internet.The food was good and the waiters had their jobs off to a tee making everything run like clockwork.The Mackenzie restaurant was a lovely setting for a meal.The... More

Review collected in partnership with this hotel

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for such a lovely review. It’s nice of you to take the time to mention the staff, they all work very hard to try to ensure everyone enjoys their holiday and this kind of feedback is appreciated. Hope you’ll be back to join us soon. Kind Regards Alastair. More

Isle of Man, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

From start to finish this was an excellent experience. The Highland Hotel was perfectly situated and the staff were extremely friendly and helpful. The food was excellent and there was plenty of choice. We would definitely stay there again and highly recommend it. We loved the entertainment on an evening. We just loved everything about the Hotel and Strathpeffer itself.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for your lovely review, Great to hear you had a prefect holiday. Hope to see you again soon Kind Regards Alastair. More

scotland
Top Contributor
93 reviews 93 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 1 week ago

have stayed at a lot of Shearings hotels this one could do with bits of hotel needing refurbished like most of Shearings hotels I have stayed in .the highland hotel is in a nice setting over looking the village . my room was clean and tidy food ok . I think it was very good value for price paid so... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for your review, Great to hear you found the hotel to be good value for money and nice and clean. Hope to see you soon, Kind Regards Alastair. More

sheffield, england
Senior Contributor
39 reviews 39 reviews
18 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

Love this hotel. From the fabulous location to the opulent tartan carpets its a gem. Yes it does need a bit of TLC, but it has an atmosphere of times past. It has character, charm and Scottish tranquility. Our second visit this year so we knew the hotel and exactly what we would be getting. The clientele do tend to... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

“Love this Hotel”. What I can say to that apart from “Thanks very much”. Glad to hear you enjoy your holidays here. Sorry to hear your comments about the Interchange. I’ll pass them onto the depot manager at Shearings to investigate. Hope you will be back to join us again soon, Kind Regards Alastair. More

Exeter, United Kingdom
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We took the advice of other travellers and upgraded before we arrived and were pleased that we did so. The refreshed room was clean, pleasant and quiet although some of the nicer touches were missing - the only bathroom toiletries provided were 2 bars of soap, so take your own if you want more than that and no complimentary bottles... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for lovely review, glad you were pleased with your upgraded room. We generally find most guests bring their own toiletries however we do provide them on request from reception. I’ll pass on your kind comments to Janos. Hope to see you soon, Kind regards Alastair. More

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Additional Information about Bay Highland Hotel

Address: Strathpeffer IV14 9AN, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Price Range (Based on Average Rates): $
Number of rooms: 230
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Also Known As:
Highland Hotel Strathpeffer
Bay Highland Hotel Strathpeffer, Scotland

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