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All 7 Strathpeffer hotels

Bay Highland Hotel

., Strathpeffer IV14 9AN, Scotland
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Ranked #2 of 7 hotels in Strathpeffer
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Gretta610 Carndonagh, Ireland
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312 people have reviewed this hotel

Traveler rating
    98
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    40
    23
    13
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36
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • French first
  • Any
English first
Carndonagh, Ireland
2 reviews
5 of 5 stars Reviewed yesterday NEW

Just home from fantastic break at the highland hotel, food was excellent, staff very professional and helpful, entertainment very good although geared for a more mature clientele well worth a visit to strathpeffer

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Kirriemuir, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

Thank you for a very welcoming stay at your hotel. The room was very comfortable, food was great and the entertainment put on by Raymond was second to none. We had a very a very enjoyable time and would stay again. The staff were very helpful and friendly, nothing was too much bother for them. Thank you again. Sheila and... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks so much for leaving us a five star review. Great to hear you had such a good time and will be back to visit us again. See you soon, Alastair. More

Worcester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I stayed there on a budget midweek break in early February. The building is fantastic, and the decor is gloriously over-the-top - tartan everywhere, even on the lift-walls! The rooms were good, with comfortable beds and large clean bathrooms, although the lack of wi-fi in the rooms was an issue. The staff were friendly and pleasant. The holiday itself, a... More

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

It sounds like you stayed on one the first weeks we were open for the season. We had a problem with the local beer supplier. We have now changed supplier and are fully stocked with six different local beers. Hope you’ll be back to sample them soon. Kind Regards Alastair. More

Cruden Bay (Port Erroll), United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

A very good value 3 nights Dinner Bed & Breakfast deal (Fri Sat Sun nights) with high quality entertainment each night, aimed at the more mature clientele. Food was first class with a wide choice, room was very clean and comfortable, service was excellent and absolutely nothing was too much trouble for the very polite, pleasant and efficient staff. A... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks so much for a five star review, Great to hear you such a good weekend. Hope to see you soon, Kind Regards Alastair. More

Marathon, Canada
Contributor
18 reviews 18 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Exceptionally nice and clean old hotel for a decent price. We booked into a double room at the last minute and were impressed with the quality of the room as well as the large and impressive hotel lobby and bar area. The staff was very nice although the cleaners were a bit too eager for us to get out before... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thanks for your review, Great to hear you the hotel clean and good value for money. Breakfast can be busy if the hotel is full but it’s good to know you found the staff friendly. Kind Regards Alastair. More

Stockton-on-Tees, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

A lovely clean hotel but the best part is the staff, they were all very friendly and helpful. Polite and young! Just come back from a national holidays coach trip, excellent value for money. the hotel could probably do with a big makeover but this did not detract from its charm. The food was very nice and tasty as well.... More

Was this review helpful? Yes 3
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Great to hear you enjoyed the food, entertainment and found the Hotel to be great value for money. Thank you for your kind comments regarding the staff, they do work very hard and really appreciate your positive feedback. Hope to see you again soon, Kind Regards Alastair. More

lancs
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Never again! Not sure where they got these pictures that are online of the room but I can assure you mine looked nothing like it. In fact, my room was like something from Bates Motel. Filthy, Dusty, Dark, Dingy, Depressing and after 11pm the coldness was unbearable I had to get dressed after the hairy wool blanket from the wardrobe... More

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Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thank you for taking the time to write your review. Sorry to hear you didn’t enjoy your stay on this occasion, especially after receiving so many other positive reviews on Tripadvisor. We would have been more than happy to change your room or meal if you had reported your problems to reception. Regards Alastair. More

UK
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Shearings have got it right! From first class coach transport to providing the highest quality accommodation and services. As ex hoteliers we look for the best and the worst in experiences and our four day, three night, break in Strathpeffer over the weekend of 21st to 24th March ticked all the boxes for the former. The hotel has all the... More

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Great to hear you had such a lovely weekend. All the staff work very hard to try to ensure all our guests enjoy their stay. It’s lovely to receive positive feedback from reviews. Hope you’ll come back to visit us again soon, Kind Regards Alastair. More

Bellshill, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment we stepped on to the Caledonian coach from Hamilton for our three days away, our spring break was fab. Our driver Duncan, was kind, funny and very accomodating. Our twin room had a fantastic view and was very spacious. The entertainment on both evenings was very good. There were three options for starters, main meals and desserts.... More

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Thank you for leaving such a lovely review. I glad you enjoyed all aspects of your holiday. It’s great to hear you’ll definitely be back. Looking forward to welcoming you back soon. Kind Regards Alastair. More

Glasgow, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 17, 2014

We met our Caledonian coach in Glasgow, driven by John, on Monday 24th February. Having been with this company in the past we were confident of having a lovely holiday but from start to finish this holiday was a real treat! John was an exceptionally professional tour guide. He was knowledgable about every aspect of our tour and also very... More

Was this review helpful? Yes 1
Alastair-Grantham, General Manager at Bay Highland Hotel, responded to this review

Many thanks for your feedback, You’ve just left us our fifth five star review in a row which is great !. Great to hear all of you had such a good time. I’ll pass on your kind comments to all staff, chef and entertainers. Hope you’ll come back for a wee visit soon !. Kind Regards Alastair. More

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Additional Information about Bay Highland Hotel

Also Known As:
Highland Hotel Strathpeffer
Bay Highland Hotel Strathpeffer, Scotland
Address: ., Strathpeffer IV14 9AN, Scotland
Phone Number:
Location: United Kingdom > Scotland > Scottish Highlands > Ross and Cromarty > Strathpeffer
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 7 hotels in Strathpeffer
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Peacefully set in its own grounds with lovely views over the colourful village square, this chateau style hotel’s traditional features have been carefully retained to strike just the right Highland note. A warm welcoming feeling comes as much from the friendly staff as from the fine wood panelled public rooms which have been carefully preserved. Strathpeffer itself is just steps away from the hotel and is renowned as an attractive Highland spa resort with fabulous Victorian architecture. Be sure to enjoy the scenic views of the village below from the open veranda. The massive peak of Ben Wyvis is the backdrop to this charming village. It’s a perfect base from which to explore Scotland’s dramatic Northern Highlands – mountainous countryside, sparkling streams, waterfalls and golden shores. ... more   less 
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