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Holiday Inn Express Manchester

2.5 of 5
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111 Hospitality Blvd., Manchester, TN 37355
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Holiday Inn Express Manchester
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Ranked #3 of 19 Hotels in Manchester
A recent review
4 of 5 stars reviewed yesterday
maashouse Elkhart, IL
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96 reviews from our community

Traveler rating
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    11
    7
    2
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26
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7
26
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Elkhart, IL
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I am surprised at the negative reviews for this hotel. It was sold out, yet super clean, front desk staff very efficient. Breakfast was typical " hotel free breakfast", but it was packed and one service person kept it going fine. Hotel is non smoking, relatively new. Nice enough indoor pool and fitness. It is pricier than it should be....but... More 

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Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here while on a road trip from Florida. It was nice and clean and the bed was comfortable. My husband enjoyed the hot tub. My only complaint was the DirectTV remote control. It was so confusing! But, the front desk clerk actually came up to our room to explain it. The breakfast in the morning was very nice with... More 

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your review, we appreciate you taking a moment out of your day to tell us how we are doing. From the Staff of the Holiday Inn Express & Suites, Manchester TN. More 

Chicago, Illinois
Contributor
14 reviews 14 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We really liked this Holiday Inn Express for the location, staff friendliness, and rooms. We also enjoyed the freshly baked delicious cookies in the evening! The room was clean and the beds were comfortable.

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your taking the time our of your busy day to write us a review we truly appreciate it. We look forward to your next visit to our area we will make sure to save you a cookie or 2. Amber Kelley More 

Lakewood, Colorado
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed February 22, 2015

Spent 2 nights here last week. And found the experience to be below normal Holiday Inn Express standards. There was a group of people staying in the hotel, that were very noisy and kids running up and down the halls, until after 10:30PM. The elevator had gang type graffiti, in a yellowish paint on the door, which they'd attempted to... More 

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Amber K, Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your review. We appreciate your feedback and will be working to resolve the issues listed. Amber Kelley More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 19, 2015

Excellent overnight stay. Everything was clean and new Great room and amenities, and kind staff. We recommend it and will stay again when traveling thru. Easy on and off the highway. Hot tub and pool were easy to use and access. Good free breakfast

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your recent review, we appreciate the kind words and look forward to your next visit with us. More 

Commerce City, Colorado
Top Contributor
81 reviews 81 reviews
18 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed January 31, 2015

This is a very nice hotel right off the highway with plenty of parking. The rooms are very basic and clean. They do offer a free breakfast that is very good. (love those cinnamon rolls) . The eating area is very small but still sufficient. If you are looking for a safe and clean no frills hotel this is the... More 

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for taking a moment out of your busy day to leave us a review. What we lack in frills like other hotels we try to make up with our staff members to provide great service and clean rooms. Again, Thank-you for your recent stay with us and we hope to see you on your next visit to the area.... More 

Decatur, Illinois
Contributor
16 reviews 16 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 6, 2015

In route to Florida for vacation, my wife has trouble sleeping in the car, so she asked if we could stop somewhere and get some sleep in a bed. We stopped at 4 AM and my wife walked in to the front desk and was given a room. Though we only stayed for six hours, we had the room for... More 

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your review! Glad you were able to get the rest you needed to complete your trip. Amber Kelley More 

devanboog
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed December 21, 2014

We stayed here after traveling from Oklahoma to visit family for the holidays. Booked on Hot wire, and immediately after booking, I called the hotel to reserve a king bed. I was told that there were none, although other travel sites plainly showed them as available. Upon check in, the front desk clerk, Deanna, was very rude. After saying again... More 

Was this review helpful? Yes 1
Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Dear devanboog, I apologize we were unable to accommodate your room type request due to the hotel being sold out due to a local companies annual Christmas party. Deanna has been made aware of this review and we will be using this as a way to correct these issues moving forward. Please allow us to make it up to you... More 

Tinley Park, Illinois
Contributor
19 reviews 19 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 10, 2014

Good stop on our way to Florida the week before Thanksgiving. I am picky about room cleanliness, and this room met all expectations. Especially liked that there are no icky bedspreads, only a comforter that is sandwiched between two crisp clean white sheets. Plenty of pillows also. Breakfast was about the usual for hotels that offer this, with fruit, eggs,... More 

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Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank you for positive review!! We agree with you about those yicky comforters and we are happy we were able to provide you the standards you expect. We look forward to your next visit with us. Amber Kelley More 

Nashville, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 9, 2014

I stayed 2 nights at the Holiday Inn in Manchester, TN for business. The staff was great, with quick check in and check out. The hotel looked nice and was clean. Breakfast was alright, but I thought that some of the items cooked on site (such as biscuits) were kind of tasteless. My hotel room had an old type heating/AC... More 

Was this review helpful? Yes
Amber K, General Manager at Holiday Inn Express Manchester, responded to this review

Thank-you for your recent review, We truly appreciate your feedback! --The information you have provided is extremely helpful and we will be using it to improving may of the items you have listed very soon. Amber Kelley More 

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