We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Manchester, TN

Hotel website
Hotel deals
126 Expressway Drive, Manchester, TN 37355
Special Offer
Book a Business Package
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Country Inn & Suites By Carlson, Manchester, TN
Professional photos View all
Browse nearby
Country Inn & Suites By Carlson, Manchester, TN
Add Photo Write a Review

85 Reviews from our TripAdvisor Community

Traveler rating
    9
    16
    15
    18
    27
See reviews for
30
19
8
8
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (29)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (20)
All months
2 reviews
4 of 5 stars Reviewed 1 week ago NEW

We have stayed here many times now and the one time we almost didnt was a mess. The rooms are starting to show some age but not bad. The staff is fantastic, we stopped in one time and came back a week later and the person at the front desk recognized us and was very friendly. The Breakfast is good... More 

Was this review helpful? Yes
Norcross, GA
Top Contributor
62 reviews 62 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 1 week ago

Since I really try to see the upside of every situation, I am sad to give a negative review. Please know my purpose is less about shaming the hotel than it is about warning away travelers who might think this is an okay place to stay. It is not okay especially if you have any sanitation standards whatsoever. When I... More 

Was this review helpful? Yes
CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Manchester, TN, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inns & Suites standards. To discuss your stay further, please contact Corporate Customer Care. More 

Travelers are raving about these Manchester hotels

Bellevue, IA
Top Contributor
189 reviews 189 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We were driving home from Florida and stopped here as many other places were booked. Friendly staff. Rooms were very out dated. Close to fast food places and highway. Could walk to Wendy's across the parking lot. Had a suite with 2 TVs. It was quiet.

Was this review helpful? Yes
Galesburg, Illinois
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 20, 2015

We made reservation for this hotel for one night on our way home from FL. It was made through travelwebzachjohnson because we had a pet. It was clean but we did not get the KING room we paid for. We were told by the hotel staff when we checked in they could not give us a king room. They said... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Manchester, TN, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 15, 2015

Rooms were clean and staff were very pleasant. Very nice Breakfast and good selection. Can't eval Pool as it is an Outside Pool and I was there out of season. Only ran into two issues that could easily be resolved by simple maintenance and they are: 1: Luggage carts tires are flat with makes it both difficult to use and... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
Fort Dodge, Iowa
Contributor
13 reviews 13 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 21, 2015

We needed just a place to stay on route to FL. Country Inn & Suites Manchester was just off the hwy. Did not notice outside noise. Clean. Price was great (even better if you book ahead online).--( For those who 'nick/pick' everything, you may want to go somewhere else-I noticed a slight snag in the older looking carpet!!--lol) If we... More 

Was this review helpful? Yes
Manchester, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

I am a retired Registered Nurse, and Consumer and Healthcare Advocate. Although I now live with disabling Multiple Sclerosis, I have stayed at the very best hotels in the world; referring to Ritz Carlton's and Four Seasons. I stopped here in Manchester TN, while on my way to my son Thomas at Mountain Home AFB in ID. Unfortunately, after becoming... More 

Was this review helpful? Yes 1
Smyrna, Tennessee
1 review
1 of 5 stars Reviewed March 19, 2015

My family usually stays at Country Inn & Suites so today I called to reserve a room at this one. First I was asked, "Can you call back within 5 minutes?" What a strange request. I waited a few hours hoping to get someone who cared on the line. The same young woman answered in a bored tone. Again, I... More 

Was this review helpful? Yes
CarlsonRezidor, Online, Customer Support at Country Inn & Suites By Carlson, Manchester, TN, responded to this review

We apologize for the disappointing service you received from the staff. We want to make sure our guests are comfortable and receive the best service when making a reservation. To discuss your concern further, please contact Corporate Customer Care. More 

Weeki Wachee, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 28, 2015

Most country Inns are decent I was appalled at how the conditions were. Just dirty feeling wouldn't turn on heat was afraid to. Such a good spot to stop on my way to Indiana and back to florida but sad conditions. Please consider an uplift. Second time in 6 months I stayed and thought or hoped it had changed. I... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Manchester, TN, responded to this review

Thank you for reaching out and writing your review. We apologize you were not satisfied with the condition of the hotel and your room during your stay, in regards to the heating and general appearance and cleanliness. We appreciate you taking the time share your experience as your comments are valued and will be used to consider improvements in the... More 

O'Fallon, Missouri
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed February 26, 2015

My husband and I stayed here a couple of nights ago on our way back home. This has to be the nastiest hotel I think I have ever stayed in. We stayed in another Country Inn & Suites on our way to our vacation destination and it was really clean with friendly people. THIS one I can't say the same... More 

Was this review helpful? Yes 1
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Manchester, TN, responded to this review

Please accept our sincere apologies for the disappointments you experienced during your stay. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (21)
Viewed
Bathroom (9)
Viewed
Room/suite (4)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Hotel & grounds (1)
Viewed
Other (10)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay