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Comfort Suites Manchester

Certificate of Excellence
2.5 of 5
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152 Hospitality Blvd, Manchester, TN 37355
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Comfort Suites Manchester
Best prices for: 1 room 1 guest
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Ranked #1 of 19 Hotels in Manchester
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
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139 reviews from our community

Traveler rating
    90
    37
    7
    4
    1
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59
28
6
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice, clean rooms! Terrific air conditioning! Temperature of rooms was easy to regulate with wall thermostat. Hot showers! Friendly staff! Our kids loved the very clean, indoor pool! Great breakfast with lots of variety! Wi-Fi worked Great! (We have been to a lot of places, where it doesn't work or has poor connection.) Comfortable beds...We had Great experience with Comfort... More 

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West Michigan
Top Contributor
75 reviews 75 reviews
15 hotel reviews
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

TripAdvisor reviews have this right. Excellent and well kept property. Will stay again if in the area. You are able to walk to the nearby O'Charley's for dinner - which is great after being in the car for 10+ hours. Pool was nice for the kids, and how can you go wrong with waffles for breakfast in the lobby.

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

BlondeValor, We here at the hotel also like to think we are a great stop for our guest. We are always happy to read such great reviews like yours. Hopefully we will see you again soon in the future. Thank you for the great review! Thank you, Management More 

Clinton, Iowa
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This Comfort Suites made a nice stopping place for our two-day drive to Florida. We stayed one night on the way down and again on the way back. The room we had on the way down had that musty old motel room smell, but the room we had on the way back smell fresh. Perhaps they are updating rooms. Both... More 

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Ehmusicman, Thank you for taking the time to leave us a great review. We are delighted to hear you enjoyed your stay and happy to hear you will be returning. If there is anything we can do please let us know. Thank you, Management More 

Johnson City, Tennessee
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

A friend and I stayed here to go to a funeral. After standing for nearly two hours at the visitation, it was nice to return to a clean room with very comfortable beds and pillows. It is very conviently located near O'Charleys restaurant.

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Judith M, We are very sorry to hear about your loss. Thank you for taking the time to leave us with a great review regarding your stay. Thank you, Management More 

Indiana
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 13, 2015 via mobile

We stayed for one night in our way home from Florida. The room was very comfortable and clean. We had a terrible night sleep, but that was because the people in the room next to ours were very loud. We called the front desk several times and he tried to get them to quiet down, but it didn't work. I... More 

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

N3KM, Thank you for the great review of our staff members here at the hotel. We try very hard to make sure our guest are happy. I am sorry for the noisy neighbors and we do hope we will see you again soon! Thank you, Management More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 22, 2015 via mobile

stayed in many Comfort Suites while traveling from Michigan to FL. This was my least favorite. Booked suite and it was basically a standard room. Asked for king. Not sure it was. Bed and pillows awful. Common areas very nice. Highway noise very bad. Will not stay again.

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Mhulteen, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so... More 

2 reviews
5 of 5 stars Reviewed January 2, 2015 via mobile

Stayed overnight on NYE with a few friends. They worked with us to get us close together. The staff was very coutious and helpful. The rooms , clean and updated. The breakfast was typical but hot and fully stocked. Would definately stay again

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Dear Kist2015, Thank you for your great review. We are delighted to hear you enjoyed your stay while with us. We look forward to seeing you again soon! Thank you, Kayla Transue More 

Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 14, 2014

For a hotel built in 2009 we expected better WiFi. Our Download speed tests hovered around 400k which isn't close to video or music streaming capable. After taxes and fees, one night is around $115. which is very high for Comfort suites. The hotel is very nice, clean, safe, and great for those who won't be on the internet.

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Dear Guest, We are sorry to hear you encounter a problem while you were here, we do hope you will give us another chance and thank you for staying with us here at Comfort Suites in Manchester TN. Thank you, Kayla Transue More 

Indiana
Contributor
16 reviews 16 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 3, 2014

The room and bathroom were clean but the bed had not had the sheets changed. It was made up but when we turned it down there were some hairs in it and the sheet looked like it had been slept on. I called the front desk and the clerk who checked us in said she would take care of it.... More 

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Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Dear FrostyIndiana, First off thank you for taking the time to leave us a review. I would like to apologize for the inconvenient situation you encountered. I am glad to hear the desk clerk promptly fixed the problem, and we are delighted to hear you will give us another chance. We look forward to seeing you again soon! Thank you,... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 19, 2014

We moved from another supposed quality hotel that wasn't to Comfort Suites. The room was spacious and clean. The rates were fair and the staff was polite and professional. I wish we had chosen this place first and saved ourselves the dismal experience of staying a night at microtell.

Was this review helpful? Yes
Kayla T, General Manager at Comfort Suites Manchester, responded to this review

Dear DRSlade, We are very sorry for your experience. I am very happy to hear you did enjoy the accommodations that were made for you. I do hope you will give us another chance in the future. Thank you, Management More 

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