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Quality Inn

2.0 of 5
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2314 Hillsboro Boulevard, Manchester, TN 37355 (Formerly Ramada Limited Manchester)
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1 room 1 guest
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59 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (59)
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Comfort Suites - Crossville
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has recently been taken over - the changes can be seen (I'd never stayed at the old Ramada as this was) but I have to say this hotel is really great!!. James Patel who checked me in was awesome and took time to let me know about local restaurants etc ! The hotel was super clean, the rooms... More 

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James P, General Manager at Quality Inn, responded to this review

Thank you for taking the time to leave us a great review. We are glad you had a pleasant stay and look forward to having you stay with us again. Your feedback is much appreciated. Thank you, James Patel General Manager More 

Arcadia, California
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 25, 2015

This Quality Inn used to be a Ramada. Apparently the people who took over after Ramada really let it run down. I posted a review which was really scathing and the manager called me to apologize. It seems that he has been there only two months and has been working to clean up the mess. Unfortunately, we got one of... More 

Was this review helpful? Yes 1
James P, General Manager at Quality Inn, responded to this review

jmynster, Thank you for your patience and understanding. We apologize for your inconveniences during your stay. We are working hard to improve all aspects of our hotel to ensure our guests have a great stay. Your feedback goes a long way in helping us achieve this. We look forward to seeing you next time you're in town. James Patel General... More 

Travelers are raving about these Manchester hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 15, 2015

A friend and I thought we could handle Tennessee heat at Bonnaroo, we couldn't so we decided to get a hotel. Spent $300.90 for two nights at this dump, even though the sign on the side of the hotel facing the Interstate said boldly that these rooms are $49.98. I've worked at a budget hotel during big events, I get... More 

Was this review helpful? Yes
James P, General Manager at Quality Inn, responded to this review

AshleighMcvey, We are sorry your expectations were not exceeded during your stay. We are under new management and are working hard to improve many areas of our hotel. We aim to fix any problems as soon as we are notified by the guest. Your feedback is vital for us in improving the overall satisfaction of our guests. Thank you. James... More 

Columbus, Ohio
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 10, 2015

Stayed here 1 night, room dirty see photos, poor pillows should be disposed of. The bath was full of black mold, dirty, I took a GI shower rather than the creepy shower. Sink didn't operate properly,floor very dirty needs carpet thrown out our steam cleaned. Grounds full of mud, cigarette butts, no satisfaction with management, "oh that's the way it... More 

Was this review helpful? Yes 2
Monkton, Vermont
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed June 10, 2015

I paid $69 for a double. When I called, the woman at the desk had said that the price was $59. I objected to this but I was checking in late at night and so I accepted the $10 overcharge. The place looked pretty bad but when I went to the door of my room, I realized that there were... More 

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed May 25, 2015

This hotel needs updating, no doubt about it. However I had a room by the pool and it was very clean. Walls freshly painted,carpet clean,decent beds and linens. TV old but worked,grounds kept mowed and litter free. Honestly for 50.00 a night hard to beat. I assume the rooms have been painted and cleaned up as some of reviews were... More 

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Peru, Indiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 14, 2015

If you are thinking of staying here DON'T!!!! We stayed there May 10, for one night. There were ants around the sink. There was BLACK MOLD around the tub, and the room was just dirty. So don't stop here, RUN AWAY!!

Was this review helpful? Yes 1
Plymouth, Indiana
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 30, 2015

The room was ok, except that the door did not lock when closed. When we discovered it, and reported it, the clerk asked why we didn't report it earlier. No apology. There was a jar of ranch dip in the refrigerator and no tv station list. The bed was a little firm, but everything was reasonably clean. Breakfast was decent... More 

Was this review helpful? Yes 1
Saint Louis, Missouri, United States
Level Contributor
42 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed April 21, 2015

I was driving back from Florida and decided I was tired and needed to stop for the night. I thought I would try the Quality Inn. I stayed in Room 117 which was not in very good shape. First- the curtains are too long so they cover the air conditioner, the vents wouldn't stay in place so I had to... More 

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1 review
1 of 5 stars Reviewed April 13, 2015 via mobile

My husband and I were on our way home from Florida., very tired.. We saw this hotel and booked a room. An older lady at desk was very nice. Her and her husband were both there when we walked in. We asked for a room on the 1st floor. At this point she said she only had one available .We... More 

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