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All 2 Madison hotels

Crestwood Suites of Nashville-Madison

2.0 of 5 Hotel   |   665 Myatt Dr., Madison, TN 37115
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Crestwood Suites of Nashville-Madison
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36%
Ranked #1 of 2 hotels in Madison
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57 people have reviewed this hotel

Traveler rating
    6
    12
    5
    4
    30
See reviews for
9
15
6
12
Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 11, 2014 via mobile

The room stunk so bad. The beds had cigarette burns in the mattresses sheets and blankets. Towels were stained up. The manager was horrible horrible horrible. From previous travels and stays at extended stay hotels if I checked in on Saturday paid for 7 days I've never been charged a late fee for paying after 11am a day early for... More

Was this review helpful? Yes 2
Karen H, Manager at Crestwood Suites of Nashville-Madison, responded to this review

Thank you for taking the time to share your thoughts regarding your stay at our hotel. Our corporate office has taken the liberty of forwarding your feedback to my attention, in the hope that we may improve our guest services as a result. First, I would like to offer my apologies for our failure to meet your expectations. At Crestwood... More

Madison, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 3, 2013 via mobile

This place is horrible. We asked for our money back we were denied our money back really who does that.. parking lot dark carpet is really nasty curtains broken .stove broken. I will be calling corporate and the health department!!!!!!! On december 3 . Before i check out!!!!!

Was this review helpful? Yes 2
Tampa, Florida
1 review
1 of 5 stars Reviewed June 12, 2013

My party and I had read the reviews about the bugs, but 2 out of the, what, possibly thousands of people who had stayed there, we decided to give it a shot. We figured the week we visited was the busiest time of the year (during CMA Fest in June) so, they had to have the problem fixed by then.... More

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Dayton, Ohio
1 review
1 of 5 stars Reviewed June 11, 2013

I stayed at Crestwood for five days this week. It was a NIGHTMARE! First of all, they had a serious ant problem happening. Ants all over everything. We didn't complain too much about the ants because it's not a huge deal, ants are easily taken care of. The real issues started when we started seeing COCKROACHES all over the room.... More

Was this review helpful? Yes
Windfall, Indiana, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 13, 2013

From Expedia's website the pics looked fine. We were limited on places to stay due to college graduation weekend. The price was right. We checked in the employee at the desk was fine. Went to our room and the halls smelled horrible. Seemed like a lot of families living there and cooking, smoking. Since it was just me and my... More

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Nashville, Tennessee
1 review
1 of 5 stars Reviewed October 21, 2012

this was a terrible place to stay.the front desk was extremely rude to me.i beleive her name was monica she was very rude to me and my husband not to mention all the bugs.monica put me and my husband in a roach infested room and told us that this was the only room availiable to us.i will never stay here... More

Was this review helpful? Yes
CrestwoodMadison, General Manager at Crestwood Suites of Nashville-Madison, responded to this review

Dear guest, First I would like apologize for any rudeness on behalf of the staff here. I appreciate you taking time to review our hotel and letting us know where we can make improvements. We take any and all pest issues very seriously and have taken the appropriate steps in order to prevent anything like this from happening again. If... More

Kansas City
1 review
1 of 5 stars Reviewed August 19, 2012

This hotel is the most disgusting place I have ever stayed. I travel for work and stay in hotels about 150 nights per year and this is the most disgusting place I have ever stayed. There were cock roaches everywhere and bed bugs. I went to a nearby business and bought a can of bug spray to kill some of... More

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Wilmington DE
2 reviews
1 of 5 stars Reviewed July 6, 2012

I will never, ever do this chain again! We reserved through priceline as a 2 star hotel...this isn't even one star! Not sure how Priceline even has this hotel on their roster! No front desk on duty after a certain time, security (nice guy) sets you up with your room. Roaches on ceiling, holes in old bedspreads, couches have NEVER... More

Was this review helpful? Yes
CrestwoodMadison, General Manager at Crestwood Suites of Nashville-Madison, responded to this review

Please accept my apologies for how your stay turned out. We always want to hear feedback both positive and negative so that we can address any issues we need to correct. We are always working toward being the best and will continue to do so. Thank you, Amber General Manager More

Greenville, SC
Top Contributor
52 reviews 52 reviews
24 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed June 25, 2012

I must admit that I was scared when I was driving to this location. It is located near the police station so expect to see a lot of cops in the area. The hotel is off of a side road with very little lighting. As a single female with another female passenger I can say that I did not feel... More

Was this review helpful? Yes
CrestwoodMadison, General Manager at Crestwood Suites of Nashville-Madison, responded to this review

Thank you for taking the time to review our hotel. While some may think being half a mile away from a police precinct is a bad thing, we do not, we have a great relationship with the officers who patrol our area to ensure the safety of our city as well as our hotel guests. We apologize for the smoke... More

Knoxville, Tennessee
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2012

How anyone can give a 5 rating is beyond me. If there is money given out for it, I need to know about it...maybe that can buy a better rating from me. Always clean, always friendly? They get a one for friendly. I'll give them that. That is the only way there was a positive rating. I can't tell you... More

Was this review helpful? Yes 1
CrestwoodMadison, General Manager at Crestwood Suites of Nashville-Madison, responded to this review

Please accept my apologies for how your stay turned out. We strive to be the best and take all feedback very serious. Your review will be addressed with our entire staff. If ever you find your room to be unsatisfacatory, please let someone at the front desk know. We will do the best we can to address the issue. I... More

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Additional Information about Crestwood Suites of Nashville-Madison

Also Known As:
Crestwood Hotel Madison
Address: 665 Myatt Dr., Madison, TN 37115
Location: United States > Tennessee > Madison
Amenities:
Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites of Nashville-Madison 2*
Official Description (provided by the hotel):
Crestwood Suites - Nashville will make your stay more comfortable without stressing your wallet, giving you options that conventional hotels just don't offer: full-size, fully-equipped kitchens with refrigerator, stovetop, microwave, and coffee maker in every suite. At Crestwood Suites you can conduct business as usual with free local phone calls, private voice mail, and computer data ports in every suite. There is even a copy and faxing service at the front desk. Enjoy premium cable TV while relaxing on your reclining love seat or, if you want a workout, you can check out the local fitness center. There is also a 24-hour on-site laundry facility and vending area for your convenience. Guests with pets (dogs and cats) are always welcome. Since most Crestwood Suites are less than three years old you will have a comfortable, safe place to call home, with on site management, interior corridors locked exterior doors (access by room key card only), and plenty of exterior lighting. Whether traveling for a night, a week, or more, let Crestwood Suites - Nashville offer you "All the Comforts of Home". ... more   less 
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