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All 2 Madison hotels

Crestwood Suites of Nashville-Madison

2.0 of 5 Hotel   |   665 Myatt Dr., Madison, TN 37115
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Crestwood Suites of Nashville-Madison
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Ranked #1 of 2 hotels in Madison
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  • Reviews (67)
  • Photos (22)
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67 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Franklin, Tennessee, United States
19 reviews 19 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 7, 2014

Front desk staff Angela was very pleasant and nice, but the hotel itself, NO. As soon as you walk in it smells of stale smoke. The rooms are small and on the old side. Didn't feel comfortable at all .

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 2, 2014

This extended stay hotel is a DUMP!!! WE STAYED ON THE THIRD FLOOR AND THE ODOR OF CAT PEE, WAS OVERWHELMING!!! After many complaints, the manager finally figured out a cat was sleeping in the storafe bin outside where the carpet is being stored, workers are laying new caroet and finally told hotel about ths cat, we were informed they... More

Was this review helpful? Yes 1
Knoxville, Tennessee
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 26, 2014

I had some of my employees staying here (4/2014-6/2014) while working on a job site close by and the only good thing about this place is the cheap price. The hotel is infested with cockroaches and bedbugs. Most of the staff are rude and not at all helpful. They also tried to over charge me several times and several times... More

Was this review helpful? Yes 2
Daytona Beach, Florida
2 reviews
2 of 5 stars Reviewed June 22, 2014

I thought what a deal! We arrived to find a long line with one person both working the desk and taking calls. She was very courteous and possibly the best thing about this place. I found out that the "updated" rooms are on the first floor I was on the third. My brother's room on the first floor had a... More

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Cookeville, Tennessee
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 14, 2014

This is the most disgusting place I have ever stayed in my life! This smoke free facility reeks of cigarette smoke and trash, we had a minor problem checking in as for the manager Wanda couldn't find our reservation and we smelled smoke immediately in the hallway we should have left but unfortunately we didn't. We drop our bags off... More

Was this review helpful? Yes 3
Haskell, New Jersey
1 review
5 of 5 stars Reviewed June 8, 2014 via mobile

We chose this hotel for a week long stay during the CMA fanfest in June. For me and my husband, it's perfect. We can buy groceries, make breakfast, and start our day. The room is clean and spacious, and the staff is very friendly. It's a very affordable option when you're staying for 5+ days, especially considering that we can... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed June 3, 2014 via mobile

The staff was very friendly and helpful. Management was very accommodating to our needs and helped us out very much. The room was clean and we were provided with everything we needed. Definitely recommend to others.

Was this review helpful? Yes
Nashville, Tennessee
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 1, 2014 via mobile

When I walked in the room, I was in disgust! The bathroom was far from clean, the curtain had spider webs at the top of them where they hadn't been cleaned. Had to kill a big roach, so I'm sure there are way more that just were unseen. Ugh! The comforter had big cigarette burns in it and stains. Behind... More

Was this review helpful? Yes 2
1 review
5 of 5 stars Reviewed May 28, 2014 via mobile

My family and I have been here for 2 months and its great. The rooms are wonderful, the staff is exemplary they are friendly and go way above and beyond to ensure a great stay! The hotel and rooms are very clean and they help you with anything they reasonably can.

Was this review helpful? Yes
Goodlettsville, Tennessee
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 19, 2014

I would like to say that Ms. Wanda the General Manager was a wonderful help to me as I had a large group come in from out of town. She is doing a lot of changes in the place and I know she is working hard to fix all the problems of the past. The ladies that help at the... More

Was this review helpful? Yes 1
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Additional Information about Crestwood Suites of Nashville-Madison

Address: 665 Myatt Dr., Madison, TN 37115
Location: United States > Tennessee > Madison
Price Range (Based on Average Rates): $
Hotel Class:2 star — Crestwood Suites of Nashville-Madison 2*
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Also Known As:
Crestwood Hotel Madison

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Business Center with Internet Access Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Crestwood Suites - Nashville will make your stay more comfortable without stressing your wallet, giving you options that conventional hotels just don't offer: full-size, fully-equipped kitchens with refrigerator, stovetop, microwave, and coffee maker in every suite. At Crestwood Suites you can conduct business as usual with free local phone calls, private voice mail, and computer data ports in every suite. There is even a copy and faxing service at the front desk. Enjoy premium cable TV while relaxing on your reclining love seat or, if you want a workout, you can check out the local fitness center. There is also a 24-hour on-site laundry facility and vending area for your convenience. Guests with pets (dogs and cats) are always welcome. Since most Crestwood Suites are less than three years old you will have a comfortable, safe place to call home, with on site management, interior corridors locked exterior doors (access by room key card only), and plenty of exterior lighting. Whether traveling for a night, a week, or more, let Crestwood Suites - Nashville offer you "All the Comforts of Home". ... more   less 
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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