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Premier Inn Glasgow - Motherwell

Certificate of Excellence
Edinburgh Road | Newhouse, Motherwell ML1 5SY, Scotland
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1 room 1 guest
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Premier Inn Glasgow - Motherwell
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147 Reviews from our TripAdvisor Community

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Traveler rating
    71
    45
    19
    6
    6
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62
30
9
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (147)
  • Mar-May only
    (35)
  • Jun-Aug only
    (49)
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    (40)
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    (23)
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Alabama
Level Contributor
103 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent ten days at this Premier Inn. The hotel is fine with a decent breakfast available next door. My main problem was that they didn't seem to know what to do with such a long stay in terms of changing sheets etc, after a second failure of getting clean sheets, I asked for some clean sheets etc one night and... More 

Was this review helpful? Yes
Marissa R, Receptonist at Premier Inn Glasgow - Motherwell, responded to this review

Hello ScotinAlabama, Thank you for taking the time to review your stay. I am aware of the situation that you are referring to. Let me assure you that your sheets were changed by our housekeeping team on your request, as per our company policy. That is, the pillowcases and bottom sheets were changed. The duvet cover is not changed unless... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

When we arrived we where greeted with a smile and a conversation on where we could go on the evening ,went to the cinema,booked breakfast in the morning ,in the room every thing was nice, good bathroom, nice shower ,good size tele , in the morning went into the breakfast room had excellent service and I must say properly the... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Marissa R, Receptionist at Premier Inn Glasgow - Motherwell, responded to this review

Hi Michael A, Thanks so much for making us your first review on TripAdvisor. It's great to read you had such a cracking stay with us. I'm pleased we were ideally located for you and the rooms suited you well. I hope you book to stay with us again soon, Kind regards More 

Dundee, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We just decided to stay at this Premier Inn a few days before travelling. With Premier Inn you know what you are getting. The room was clean and tidy, and perfect after a busy day. If I were to be picky with the room, a couple of the fixtures and fittings in the bathroom looked a little tired, however this... More 

Was this review helpful? Yes
Marissa R, Receptionist at Premier Inn Glasgow - Motherwell, responded to this review

Hi dtennant9, Thank you for taking time to leave this lovely review. I'm delighted you enjoyed your stay so much but the issue you had with the postcode is unfortunately a common one. I'm so pleased Jennifer was able to help you get her. Your feedback regarding the breakfast is very much appreciated also and this will be passed on... More 

Stroud, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 27, 2015

Needing to meet family for any kind of a reunion in a strange place is always a bit of a shot in the dark - One could not wish for a better reception than received here after a trip up from the Cotswolds, and would have no hesitation in recommending the establishment to a weary traveller!!

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Marissa R, Receptionist at Premier Inn Glasgow - Motherwell, responded to this review

Hi Chris S, Thank you for taking the time to review your stay with us. It's great to read that you had such a pleasant experience and even better that you would recommend us. I hope that you book to stay with us again soon. Kind Regards More 

cumbria
Level Contributor
36 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed July 22, 2015

Just stayed here on a stopover with work. The room was spotless and the girls on reception were great. I forgot make up remover and one of them actually gave me a packet of wet wipes out of her bag. Thank you so much for going that extra mile. Excellent staff are rare these days but they definitely have them... More 

Was this review helpful? Yes 1
Marissa R, Receptionist at Premier Inn Glasgow - Motherwell, responded to this review

Hi Mac589, Thank you so much for this lovely review. It's wonderful to hear you had such a pleasant stay with us and that you found the room so clean and the staff very accommodating. You're very welcome for the wet wipes - it's a nightmare when you forgot those little essentials! I hope very much that you book with... More 

London
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 1, 2015

This hotel was looking a little tired but the staff were great and the room was clean. My wife and I were travelling with our two children (3yrs & 6yrs) and what I really liked was that the family room had a double and two singles so the kids had a bed each. Free inroom wifi meant the kids could... More 

Was this review helpful? Yes
Ann Marie N, Manager at Premier Inn Glasgow - Motherwell, responded to this review

Hi surreybloke, Thanks for taking the time to review your stay. We really appreciate your kind comments regarding out staff. It's great to hear that our family rooms were ideally suited for your needs - and that your kids made use of our free wifi. I understand your comments regarding the age of our building but I'm pleased to let... More 

Kelso, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 29, 2015

This was a good stay as I slept very well and the shower was excellent the staff were good except the cleaners as I felt ignored by them but overall this was a good experience and I would definitely stay here again as I slept so well

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Ann Marie N, Manager at Premier Inn Glasgow - Motherwell, responded to this review

Dear jenny_penny99, Thank you for taking the time to review your stay with us. I'm delight to read that you slept so well during your time here and that you would definitely stay again. Please accept my sincerest apologies that you felt ignored by any members of staff as it this is never our intention. Be assured that this will... More 

Cambridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 23, 2015

Lovely staff, good room - Premier Inn standard as I'd expect. Thankful of the new updated beds with a soft topper and better pillows. The Table table restaurant, again good honest fare and helpful staff.

Was this review helpful? Yes 2
Ann Marie N, Manager at Premier Inn Glasgow - Motherwell, responded to this review

Hello Bethy B, Thank you for taking the time to review your stay with us. I am so pleased to read your lovely comments. The staff in both the hotel and the restaurant work very hard to provide our guests with the best service so thank you for acknowledging that. Our new Hypnos beds are now a standard in all... More 

Tavistock, United Kingdom
1 review
4 of 5 stars Reviewed May 26, 2015

Recent stay was great all round especially as I was unwell during my stay. As with all Premier Inns, the menu in no way caters for coeliac vegetarians - which is a great shame as I use these hotels a lot.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Ann Marie N, Manager at Premier Inn Glasgow - Motherwell, responded to this review

Hello cadwallader2015, Thank you for making us your first review on Tripadvisor! It's great to hear that you use our hotels all the time and that you found our staff so helpful on this occasion, particularly with you feeling unwell while you were with us. I hope that you have recovered and are feeling much better. Rest assured, your feedback... More 

Aberdeen, United Kingdom
1 review
4 of 5 stars Reviewed May 18, 2015

We were down for a footballing event so there was a wee crowd of us. We were booked in swiftly and found the room to be very accommodating. We joined our friends in the bar for a drink, followed by a meal. Very pleasant, we stayed there the whole evening - very comfortable. There was plenty room to move around... More 

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Ann Marie N, Manager at Premier Inn Glasgow - Motherwell, responded to this review

Dear 213jacquid, Thank you for making us your first review on TripAdvisor. I am delighted to hear that you had such a pleasant stay with us and enjoyed the facilities in our restaurant. I will pass on your lovely comments to the manager. We hope you think of us again for your next event. All the best! More 

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