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The Cluny Bank Hotel

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69 St Leonards Road, Forres IV36 1DW, Scotland
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169 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
  • All months
    (169)
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    (46)
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    (38)
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    (19)
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London, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Room was very spacious and beautifully furnished. Big bath as well as separate shower, complimentary water/tea/coffee. A unique room (we stayed in the Cavanaugh) and certainly beat a bog standard hotel room. Nice feel to the hotel, small, friendly and nicely decorated. Hotel was recommended from a stay 5 yrs ago, and we were not disappointed, so good to see... More 

Was this review helpful? Yes
Nantucket, Massachusetts
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

This hotel is really great. We had a huge room, a lovely large bathoom wih a tub and were just treated really warmly. The owners go out of their way to do everything they can to make your stay amazing. One of the owners is also a chef and the food was excellent and served in a beautiful small cozy... More 

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Evanston, Illinois
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I loved our stay at the Cluny Bank. Our lovely room was very spacious, immaculately clean, quiet, and with chic decor. Dinner and breakfast were top notch -- superb dining. The hotel is located within easy walking distance of the charming town of Forres. I wish we could've stayed longer! The bar/lounge, that we unfortunately didn't visit,... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed July 28, 2015

We recently stayed for one night as part of a special birthday celebration. The rooms are spacious, clean, well equipped and all individually decorated. Bed was very large and comfortable which ensured a great night's sleep. We were made to feel very welcome on our arrival. There is a cosy well-stocked bar which we enjoyed for pre and post dinner... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you so much for the lovely review. We always like a celebration and even more so when we hear we have done our job. Great to hear that the newly refurbished rooms went down well and of course that you enjoyed the food. Thank you for choosing our hotel as part of the celebration and we look forward to... More 

South Florida
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed July 22, 2015

I stayed there for one night recently in Balchin's Den. The home is lovely on the outside. On the inside I only saw the entry way, the bar area room, and the dining room and they were quite lovely as well. My room the Balchin's Den was quite small but clean and comfortable. There was a nice table & chair... More 

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jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you for the lovely review, especially the amazing (to us) compliment about the dinner and breakfast. Very pleased to hear that you thought we were great value for money. It would have been more than a pleasure to show you around our other rooms if you had wanted to, being a small hotel the only public areas we have... More 

Germany
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 11, 2015

Not really what you expect for the price. Reception was somewhat reserved, you tend to expect a sort of warm welcome in a hotel, not here. The room was not prepared as requested beside various mails, the room itself was ok, however it felt as if you were in cellar, the view out of the window was a white wall,... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

We are very sorry you did not enjoy your stay and we are quite surprised as this was not the impression you gave when leaving. I am really sorry the beds had not been split as requested, I did apologise profusely at the time and ensured that the room was made up as requested at your convenience, which was whilst... More 

Nashville, Tennessee
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 28, 2015

I am not leaving Jules out...she does a beautiful job of serving and tending to every need of the guests. She does a wonderful job. Lloyd is a genius in the kitchen and I really just wanted to stay and spend the day in the kitchen learning from him. The food was amazing and his enthusiasm is contagious. Our room... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Aww, thank you, had to laugh a bit when I read this review as I agree Lloyd is, shall we say, a little more outgoing than myself ;) Many thanks for not leaving me out though and your comments are very much appreciated. Maybe if you visit again we can try and arrange some time in the kitchen with Lloyd,... More 

Stirling, United Kingdom
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed June 13, 2015

A very comfortable hotel with excellent food. However, the experience was overshadowed by the reception. One expects a warm welcome and friendliness at such a small establishment. However, this was not experienced.

Was this review helpful? Yes 1
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed June 3, 2015

I stayed here at the end of April for one night. I agree with the official description that this is a restaurant with rooms in that the meal in the restaurant was to a very high standard and enhanced by the enthusiasm for his menu displayed by the chef patron. The accommodation did not quite match the standard of the... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you for taking the time to post the review. We are really glad that you enjoyed the food served in the restaurant and that you found the rooms comfortable and clean. We took the decision a few years ago to take the tourists bodies designations as a "Restaurant with Rooms" due to us feeling that the food surpassed what... More 

Stirling, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 24, 2015

Was booked in by a client to this hotel, i would not normally have chosen it. Rooms were clean and well presented, the building is an impressive victorian mansion and looked good from the outside. I was shocked to see the price of the restaurant menu food - London prices in quiet little Forres. Not happy at the thought of... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

We are sorry and truly saddened that you did not enjoy your stay with us and I can only apology if you found we did not meet the required standards for your stay. Your Client (our customer) has now been booking and paying for rooms with us for the last 18 months, mainly due to their colleagues and business associates... More 

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