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The Cluny Bank Hotel

Certificate of Excellence
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69 St Leonards Road, Forres IV36 1DW, Scotland
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The Cluny Bank Hotel
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166 Reviews from our TripAdvisor Community

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Traveler rating
    145
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    5
    1
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16
91
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25
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (166)
  • Mar-May only
    (46)
  • Jun-Aug only
    (63)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (19)
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1 review
5 of 5 stars Reviewed 1 week ago

We recently stayed for one night as part of a special birthday celebration. The rooms are spacious, clean, well equipped and all individually decorated. Bed was very large and comfortable which ensured a great night's sleep. We were made to feel very welcome on our arrival. There is a cosy well-stocked bar which we enjoyed for pre and post dinner... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you so much for the lovely review. We always like a celebration and even more so when we hear we have done our job. Great to hear that the newly refurbished rooms went down well and of course that you enjoyed the food. Thank you for choosing our hotel as part of the celebration and we look forward to... More 

South Florida
Level Contributor
79 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for one night recently in Balchin's Den. The home is lovely on the outside. On the inside I only saw the entry way, the bar area room, and the dining room and they were quite lovely as well. My room the Balchin's Den was quite small but clean and comfortable. There was a nice table & chair... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you for the lovely review, especially the amazing (to us) compliment about the dinner and breakfast. Very pleased to hear that you thought we were great value for money. It would have been more than a pleasure to show you around our other rooms if you had wanted to, being a small hotel the only public areas we have... More 

Germany
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not really what you expect for the price. Reception was somewhat reserved, you tend to expect a sort of warm welcome in a hotel, not here. The room was not prepared as requested beside various mails, the room itself was ok, however it felt as if you were in cellar, the view out of the window was a white wall,... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

We are very sorry you did not enjoy your stay and we are quite surprised as this was not the impression you gave when leaving. I am really sorry the beds had not been split as requested, I did apologise profusely at the time and ensured that the room was made up as requested at your convenience, which was whilst... More 

Nashville, Tennessee
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 28, 2015

I am not leaving Jules out...she does a beautiful job of serving and tending to every need of the guests. She does a wonderful job. Lloyd is a genius in the kitchen and I really just wanted to stay and spend the day in the kitchen learning from him. The food was amazing and his enthusiasm is contagious. Our room... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Aww, thank you, had to laugh a bit when I read this review as I agree Lloyd is, shall we say, a little more outgoing than myself ;) Many thanks for not leaving me out though and your comments are very much appreciated. Maybe if you visit again we can try and arrange some time in the kitchen with Lloyd,... More 

Stirling, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 13, 2015

A very comfortable hotel with excellent food. However, the experience was overshadowed by the reception. One expects a warm welcome and friendliness at such a small establishment. However, this was not experienced.

Was this review helpful? Yes 1
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 3, 2015

I stayed here at the end of April for one night. I agree with the official description that this is a restaurant with rooms in that the meal in the restaurant was to a very high standard and enhanced by the enthusiasm for his menu displayed by the chef patron. The accommodation did not quite match the standard of the... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you for taking the time to post the review. We are really glad that you enjoyed the food served in the restaurant and that you found the rooms comfortable and clean. We took the decision a few years ago to take the tourists bodies designations as a "Restaurant with Rooms" due to us feeling that the food surpassed what... More 

Stirling, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 24, 2015

Was booked in by a client to this hotel, i would not normally have chosen it. Rooms were clean and well presented, the building is an impressive victorian mansion and looked good from the outside. I was shocked to see the price of the restaurant menu food - London prices in quiet little Forres. Not happy at the thought of... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

We are sorry and truly saddened that you did not enjoy your stay with us and I can only apology if you found we did not meet the required standards for your stay. Your Client (our customer) has now been booking and paying for rooms with us for the last 18 months, mainly due to their colleagues and business associates... More 

Wangs, Switzerland
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 13, 2015

"Best Hotel stay ever" is not the truth, because it isn`t just a Hotel, it is a perfect mixture of accomondation in a wonderful house and best dinning in a very pleasant restaurant. We enjoyed it very much as a very warm, friendly place to stay ! We loved to start an end the Dinners in the bar, which is... More 

Was this review helpful? Yes
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you so much for taking the time to post your lovely review of your stay with us. We are so glad you enjoyed your stay and appreciated everything we do to ensure our guests feel relaxed and comfortable and it is really lovely to hear that you will return. Great to hear you found the same wine as you... More 

Spotsylvania, Virginia
Level Contributor
87 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed May 10, 2015

My boyfriend and I stayed at the Cluny Bank in March of this year. I cannot say enough wonderful things about this property. Beautiful, conveniently located and did I mention the amazing hosts?? Jules was very helpful and answered all of my questions and Lloyd is an AMAZING chef and hilarious to boot!! Our room was cleaned and restocked daily... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

Thank you so much for the lovely review and we are really glad you enjoyed your stay with us. We are only too happy to help out were we can and thank your booking your table in advance and enjoyed your dining experience with us. More 

Isle of Lewis, Outer Hebrides
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 6, 2015

Had I not driven for five hours to reach this establishment, and arrived at 7.45pm, I would have walked out. On arrival I enquired as to the availability of food. Food was available but only on the basis of room service. When questioned why, I was informed that the restaurant had to be booked in advance. The first time of... More 

Was this review helpful? Yes 1
jazz1957luke, Owner at The Cluny Bank Hotel, responded to this review

We are sorry that you did not enjoy your stay with us and apologise for the answers given to your questions on arrival. We really do not set out in any way to make our guests feel unwelcome and do try to accommodate our guests requests as much as we can. Cluny Bank is a restaurant with rooms and in... More 

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Prices are for 1 room, 2 adults
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