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The Douglas Hotel

Travelers' Choice award winner
Shore Road, Brodick KA278AW, Scotland
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1 room 1 guest
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662 Reviews from our TripAdvisor Community

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Traveler rating
    532
    105
    19
    4
    2
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76
399
7
20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
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Glasgow, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed last week first time in Arran and hopefully not our last. Absolutely loved the Douglas had an issue with room however I always beleive in dealing with things with hotel rather than have a rant on trip advisor which I did. Can not thank receptionist sure her name was Carlin she was lovely and death with my issues in... More 

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Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My company made a blunder while booking my room and as such the reservation wasn't showing on the Douglas hotels system. But they showed professionalism at its highest and I was in my room in moments. I checked in at around 5pm but as I was on the island for business I still had a client to go and see.... More 

Was this review helpful? Yes 2
Westbury, United Kingdom
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel has been renovated to a high standard. Situated opposite the ferry terminal it is also very convenient. We found our room spacious and clean with everything we required. We stayed two nights and found the staff friendly. Breakfast was good with a variety of hot and cold options. We ate at the hotel on both nights, once in... More 

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Torphins, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very impressed with this hotel. Having never visited the isle of Arran before, we were pleasantly surprised. We were upgraded to a superior room which was huge and very luxurious - massive bed and top quality fittings. The meal was slightly disappointing, felt a bit like a cafeteria, and service wasn't the fastest, but very friendly and personable staff. Setting... More 

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Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent the night in the Douglas, in the upgraded room at the front, what a room, absolutely breathtaking, it's the biggest room and bathroom, I've ever stayed in, and I travel a lot, the,views from the room is amazing the food was lovely, everything was spotlessly clean, highly recommend this hotel, very handy for the ferry, just across the road,

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Yorkshire, England
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Was on the island for a week, so when visitors arrived we dropped in the the Douglas for a bar lunch. The menu looks like pretty standard bar fare with a few local dishes added. Service at the bar is excellent - quick & efficient. The food wasn't cheap but it was at the very top end of the descriptions... More 

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Halifax
Level Contributor
112 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a great hotel, and to find something so good at the far flung edges of Scotland is even more impressive. It's across the road from the ferry (don't let that put you off, it's makes for a great location). With a sprawling garden and terrace area drenched in the (Scottish) sun the outside area is a great place... More 

Was this review helpful? Yes 1
Glasgow, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Called in to the Douglas Hotel before catching the ferry by quarter to Ardrossan only had a couple of coffees and a scone but the surroundings are lovely, the service was very friendly and the food was very good, would definitely stop here again

Was this review helpful? Yes 2
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed here for a wee last minute break away. Had heard great things about this hotel and it lived up to all. Beautifully decorated. Lovely rooms with extremely comfortable bed. The food in the Bistro was delicious and they make the best triple cooked chips ever! The staff are all very helpful and cheery offering great service. I would recommend... More 

Was this review helpful? Yes 3
St Andrews, Scotland
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 17, 2015

My wife and I stayed here in early July over three nights for an early "get-away from it all" break and had never been to Arran before and although we weren't too fussed about which of the western islands we visited, it was the mostly outstanding reviews for the Douglas Hotel on Tripadvisor that attracted us here. We arrived earlier... More 

Was this review helpful? Yes 3
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