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All 1 North Queensferry hotels

The Queensferry Hotel

2.5 of 5 Hotel   |   Saint Margaret's Head, North Queensferry KY11 1HP, Scotland
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A recent review
4 of 5 stars reviewed yesterday
kathersdunston dunston
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326 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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dunston
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

We arrived after six and were booked in by Leona who was extremely cheerful and helpful We were pleasantly surprised at our room yes it is date but it was spotlessly clean and the view( once we got used to the part of the roof we could) see was fabulous The restaurant was lovely and the view amazing The service... More

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Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 4 days ago NEW

Tonight On check in told busy night with a large party booked in and asked to book an available time slot in restaurant. Booked for 1945, an hour after arrival. Turned up just before appointed time, told running a bit late. 15 min wait to take order. 45 min later, now 2045, get told what I ordered is not available.... More

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Inverness, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for one night with my partner and 5year old son. First impressions of the hotel were great. Hotel looks lovely in the public areas and the bedrooms are spacious and well equipped. However the bed was very soft, which wasn't very comfortable. Ate in the hotel restaurant, waited a while but there was a wedding on at the same... More

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Yvonne M, Manager at The Queensferry Hotel, responded to this review

Dear Fiona F, I am glad that you see the potential in the hotel. We are working very hard to ensure each of our guests has a memorable stay, for the right reasons. The views from the hotel's front rooms are very special and as we progress through our period of refurbishment over the next 12 months, the bedrooms will... More

Linlithgow, United Kingdom
1 review
1 of 5 stars Reviewed 1 week ago

Both my husband and I are not nitpicky about food and are up for giving anything a go. We have just returned home from this restaurant. It was the worst meal we have had. As we saw other people being given table service, we presumed we would be the same for us but we had to order from the bar.... More

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Yvonne M, Manager at The Queensferry Hotel, responded to this review

Dear jajM85, I was terribly disheartened to have read your review following your experience in our restaurant/lounge. I am truly sorry that yourself and your family had such a poor experience with both the service and the food quality. Having just received another very similar review, I am concerned that an area upon which we normally pride ourselves has provided... More

1 review
1 of 5 stars Reviewed 1 week ago via mobile

This review relates to the restaurant only. There are some establishments in Scotland that offer good food, coupled with great service, at a reasonable price. This is NOT such a place. Suckered in by the "2 mains and 2 drinks for £20", my wife, baby girl and I were slapped in the face with disappointment after disappointment: no one came... More

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Yvonne M, Manager at The Queensferry Hotel, responded to this review

Dear McFluff101, I am so sorry to hear that you had such a poor experience in our North Shore Restaurant. This is an area we normally pride ourselves in and I am very disappointed to hear you and your family found both the food and the service so awful. I would very much like to find out further details if... More

1 review
3 of 5 stars Reviewed 1 week ago

Unfortunately this Hotel didn't live up to the expectations of the pictures or photographs. The reception area is ok, but once you take a wonder through the corridors you soon notice how tired it really is. Scuff marked walls and peeled paint. We where expecting a room with an amazing view? Our room looked onto a wall of stone and... More

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Yvonne M, Manager at The Queensferry Hotel, responded to this review

Dear Louise O, I am sorry that our hotel did not live up to expectations, although I can confirm that a complete refurbishment is on the cards. Over the next year we are looking to have all the bedrooms renewed as well as the restaurant and public areas. Whilst we would love all our rooms to have the spectacular views... More

edinburgh
Top Contributor
83 reviews 83 reviews
23 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived around 5pm to the wonderful Kirstin at reception. She really is a made for this job. Friendly, funny and so professional. Loved her. Room not good enough, no problem. Pauline took over and sorted a lovely room to move to. Nothing too much trouble for this great lady. Even at breakfast the next morning with a lovely smile. Down... More

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Yvonne M, Manager at The Queensferry Hotel, responded to this review

Hi delboyandhoney, I am so pleased to hear what a fantastic time you had whilst staying with us. That you mentioned a number of my colleagues tells me that they truly made a positive impact with you. You are correct in saying that we are expecting a full renovation very soon, which we are very excited about. I hope that... More

Newcastle upon Tyne, United Kingdom
1 review
3 of 5 stars Reviewed 3 weeks ago

This was the second time of staying as the location is so convenient when travelling up or down the country. Yes, the décor is tired, but a refurb is planned & yes, the menu is limited, but I found something each time that was well prepared & that I enjoyed. The first time we stayed was very nearly the last... More

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Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Guest feedback is vital in helping us grow and develop as a team. I'm really pleased that you enjoyed your time with us and have passed on your positive comments to the rest of the team. We look forward to welcoming you back to the Queensferry Hotel... More

Edinburgh
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed overnight and was happy with room. Could do with updating though and pillows were very small and uncomfortable. Bar area was pleasant although there was a function on and we felt a bit like we were crashing the do! So maybe a separate bar area for them would be better. Bar offered a small menu but could do with... More

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Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Guest feedback is vital in helping us grow and develop as a team. I'm sorry that you felt a bit out of place amongst all the wedding guests. We are about to enter into a extensive period of renovation which will eventually position the function suits away... More

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We booked this hotel for the location as we were attending the Highland Show. We got to the Hotel around 7:00pm and were greeted by a VERY helpful receptionist. We got checked in easily and efficiently and enquired about the onsite restaurant and subsequently made a booking. We went up to our room and were greeted by a large cobweb... More

Was this review helpful? Yes
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us over the highland show weekend. Customer feedback is always welcomed and will be used to further the development of our staff. I'm sorry to read that you were disappointed with your stay. We strive to offer the highest standards of service to our customers and it seems... More

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Additional Information about The Queensferry Hotel

Address: Saint Margaret's Head, North Queensferry KY11 1HP, Scotland
Location: United Kingdom > Scotland > Fife > North Queensferry
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — The Queensferry Hotel 2.5*
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Also Known As:
Queensferry Hotel North
The Queensferry Hotel North Queensferry, Scotland

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Amenities

Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With panoramic views across the Firth of Forth, the Brook Queensferry Hotel offers spacious rooms with free Wi-Fi and a modern bar. There is ample free parking on site. North Shore Restaurant serves a menu of both international and traditional dishes, using fresh, local produce. There are stunning views of Forth Rail Bridge.Edinburgh city centre and Edinburgh Airport are 9 miles from Brook Queensferry. Inverkeithing Rail Station is 2 miles away. Hotel Rooms: 77. ... more   less 
Number of rooms
77

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