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All 1 North Queensferry hotels

The Queensferry Hotel

2.5 of 5 Hotel   |   Saint Margaret's Head, North Queensferry KY11 1HP, Scotland
Hotel amenities
The Queensferry Hotel

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A recent review
4 of 5 stars reviewed 6 days ago
angela s Motherwell, United Kingdom
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273 people have reviewed this hotel

Traveler rating
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    74
    46
    42
    31
See reviews for
43
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
Dumbarton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

We stayed here overnight and paid £88 for dinner, bed & breakfast. Unfortunately the experience was pretty much a let down on all fronts. There are very few pictures available online and the site itself doesn't actually show you the decor of the room that you will be staying in. We were dissapointed to find that our rooms looked nothing... More

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Motherwell, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

we booked this hotel through Itison and it was a bargin!! Hayley on reception is a wee gem! She organised an upgrade for us for a small fee and made sure everything was as it should be. Rooms are a wee bit tired but really clean and the beds are comfy. We ate in the hotel for both lunch and... More

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Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We have been to this hotel a few times and each time we go we just love it. Everything from the atmosphere, the rooms, the view, the food. It's a big hotel with a small, family feel to it. The reception staff are lovely and so polite. They would go out their way to make sure you have the best... More

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Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us. Guest feedback is vital in helping us develop. I'm pleased that you enjoyed your time with us and have passed on your kind comments to the reception team and the rest of the team. We look forward to welcoming you back to the Queensferry Hotel again soon. More

Perth, United Kingdom
Top Contributor
51 reviews 51 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Had a nice walk over the bridge from the South Queensferry side and needed a coffee. Walked up to the hotel - no signage to say anything about coffee availability, only menu for restaurant. Went in and delighted to find coffee and cake deal on offer for £2.50 (10am to 4pm) - scone and jam went down a treat. The... More

Was this review helpful? Yes 1
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent dining experience with us. Guest feedback is vital in helping us develop. After walking the bridge it is lovely to sit in the lounge and relax. I'm pleased that you enjoyed your scones and have passed on your kind comments to the chefs and the rest of the team. We... More

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Stopped off at the Queensferry Hotel for a family lunch in their North Shore restaurant and will definitely be back. The steak sandwich was excellent and our little one helped mum with the impressive fish and chips - highly recommended! Also loved the homemade ketchup, nice to have something a little different. The service was great and it was a... More

Was this review helpful? Yes
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent dining experience with us. Guest feedback is vital in helping us develop. I'm pleased that you enjoyed your meal with us and have passed on your kind comments to the chefs and the rest of the team. We look forward to welcoming you back to the Queensferry Hotel again soon. More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Booked a deal here through Itison for myself and my young daughter for a wee girly day and night away. On approach, the gardens are a bit neglected and the external woodwork of the hotel is all peeling. The general decor is really tired and hugely in need of a makeover. The standard room is ok though a duster wouldn't... More

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Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Firstly I would like to apologise for the poor experience you have had whilst staying with us recently. The points you raise are far below the standard expected of our staff and would like the opportunity to discuss this with you further. Please can you contact me either by phone on 01383 410 000 or by email at sales@queensferryfifehotel.co.uk Kind... More

Scotland
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was a little tired and in need of a refurb. Having said that the room was clean and had everything you needed. The service was brilliant and the food was amazing, very well presented and melt in the mouth. Will defiantly go again

Was this review helpful? Yes
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us - guest feedback is vital in enabling us to grow and develop as a team. We are just awaiting the final points of our refurbishment to be finalised and work will start in earnest in the near future. I'm pleased to read that your experience in the... More

Mumbai (Bombay), India
1 review
4 of 5 stars Reviewed 4 weeks ago

Stayed here one night after 8 month of siling at sea. It was fantastic experience. The staff were really friendly and helpful and rooms are pretty standard and complimentary wifi is quite good. Hope before sign on I will stay one day here.

Was this review helpful? Yes
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent stay with us - I'm pleased that you enjoyed it so much. I have passed on your kind comments to the rest of the team and hope that you will be back in the Queensferry Hotel soon. More

Contributor
20 reviews 20 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 16, 2014

This was my first trip to the North Shore restaurant at the Queensferry Hotel for 3 years. My previous visit was very disappointing and I was sure I would not be back. The restaurant is now in new hands, and after seeing some other good reviews on Trip Advisor, and with an Itison voucher in hand, I thought it was... More

Was this review helpful? Yes 2
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent dining experience with us in The North Shore Restaurant. I'm so pleased tat you gave us a second chance and were impressed by the changes we are making. Guest feedback is very important to us and it is always lovely when it is so positive. I have passed your kind... More

Bathgate, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

had lunch at the hotel and have to say it was fantastic what a lovely relaxing restaurant with very friendly helpful staff and the food was amazing really looking forward to the changes they have planned for the hotel its very exciting and about time Fife had somewhere outstanding

Was this review helpful? Yes 1
Louisa C, Sales Manager at The Queensferry Hotel, responded to this review

Thank you for taking the time to review your recent dining experience with us in The North Shore Restaurant. Guest feedback is very important to us and it is always lovely when it is so positive. I have passed your kind comments on to the rest of the team and look forward to welcoming you back soon. More

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Additional Information about The Queensferry Hotel

Also Known As:
Queensferry Hotel North
The Queensferry Hotel North Queensferry, Scotland
Address: Saint Margaret's Head, North Queensferry KY11 1HP, Scotland
Location: United Kingdom > Scotland > Fife > North Queensferry
Amenities:
Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 1 hotels in North Queensferry
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Queensferry Hotel 2.5*
Official Description (provided by the hotel):
With panoramic views across the Firth of Forth, the Brook Queensferry Hotel offers spacious rooms with free Wi-Fi and a modern bar. There is ample free parking on site. North Shore Restaurant serves a menu of both international and traditional dishes, using fresh, local produce. There are stunning views of Forth Rail Bridge.Edinburgh city centre and Edinburgh Airport are 9 miles from Brook Queensferry. Inverkeithing Rail Station is 2 miles away. Hotel Rooms: 77. ... more   less 
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