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Leven

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2 Main Street | Lower Largo, Leven KY8 6BT, Scotland
Best fare found from Newark to Edinburgh: CAD694

Reviews you can trust

53% Recommend
3.0 of 5 stars 13 reviews
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By trip type
All (13)
[ Date ] [ Rating ]
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1 of 5 stars
md0n   13 contributions
scotland
Nov 29, 2009 | Trip type: Couples

We spent £230 on a mea/wine which was supposed to be a special brithday treat for one of our party. Problems started with the most obnoxious waitress we have ever encountered in all of our years eating out. We complained about things when she openly insulted one of our group, who had mistakenly left her hangbag in the cocktail lounge.... more

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1 of 5 stars
scotties27   1 contribution
scotties27
Aug 11, 2009 | Trip type: Couples
2/2 found this review helpful

We stayed in this hotel 10 years ago and booked again to celebrate our 10th anniversery . We booked a very nice room with seeview and the booking was confirmed months before our arrival. When we arrived after al very long journey with the confirmation in our hand there was unfortunally no room available that day???? There was one the... more

Management response from
RobinsonScotland, owner

It is always very distressing when we receive a negative review which is unfair and incorrect When the couple arrived we had to apologise as guests who had left two days earlier had flooded the room and soaked all of the carpets and we were unable to let the room out in this condition. I had emailed the guest when...

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4 of 5 stars
JimboloSwindon   1 contribution
Swindon
May 31, 2009 | Trip type: Family
0/1 found this review helpful

I have just come back from a very enjoyable 5 nights at the Crusoe Hotel with my dad. This is the third time we have been to the Crusoe. The first two times we stayed at other places on the way up from Swindon but this time we did not bother because some places we stayed at on the way... more

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3 of 5 stars
mickeyfalkirk   2 contributions
falkirk
Jan 7, 2009 | Trip type: Friends getaway
1/1 found this review helpful

We booked this hotel for a Hogmanay break as we had visited on New Years day last year and loved the atmosphere. A lot of people were discussing the party the night before and how good it had been, so we booked our rooms in August for a two night stay. We thought we would have been put in rooms... more

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4 of 5 stars
GlasgowBoyFlorida   1 contribution
Florida
Sep 20, 2008 | Trip type: Solo travel
0/1 found this review helpful

This hotel has an excellent position on the pier in this delightfully unspoilt Fife village. The staff were all extremely attentive but I must particularly mention Julie who worked tirelessly in the bar and restaurant to ensure that all the customers were well looked after. She also arranged with the chef for me to have a delicious meal of fresh... more

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3 of 5 stars
the0x   10 contributions
sussex
Aug 25, 2008 | Trip type: Couples
1/1 found this review helpful

As noted before, there never seems to be anyone on reception and you have to ask at the bar. When we checked in we were told that the restaurant would not be open that evening due to staff sickness but we could eat in the lounge bar. On going down to dinner I noticed that all the tables had a... more

Management response from
RobinsonScotland, owner

As we are a small hotel the reception is not manned 24 hours per day. Guests are directed by a framed sign to the bar where there is always someone on duty to attend to their needs. The bar is immediately off the reception area not 20 feet away. Our bar is very busy for food and drinks due to...

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2 of 5 stars
Gobb1e   1 contribution
Scotland
Aug 12, 2008 | Trip type: Family
2/2 found this review helpful

This hotel has a lot of good qualities but we won't be going back. As regular visitors for many years, it was a real shame to see the inconsiderate and rude behaviour of the owner while visiting the hotel for a meal. This completely unnecessary situation has reversed our opinions of the hotel. Hotel management is not an easy job... more

Management response from
RobinsonScotland, owner

GOBB1E - Having been in the hospitality trade for over 15 years I do know a lot abour customer care and Loyalty. I remember this incident clearly. it was mothers day and the hotel was fully booked. Car parking was at a premium. The Lady in question parked badly and her car took up two car spaces. I very politely...

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3 of 5 stars
Methven   14 contributions
Edinburgh, UK
Jun 15, 2008 | Trip type: Couples
1/1 found this review helpful

The hotel's spectacular beach-side location offers the sound of breaking waves drifting in your bedroom window and sandcastle opportunities just a minute from the front door. This does, to some extent, compensate for the fact that it is well overdue for a total refurbishment. Levels of service were highly variable depending on the member of staff approached and there were... more

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5 of 5 stars
Jez_Leeds   1 contribution
Leeds
May 6, 2008 | Trip type: Business
0/1 found this review helpful

Stayed at the Crusoe for 1 night on business. I have stayed at many other hotels within this area & this is by far the best. Why? - Atmosphere is great, friendly prompt staff, great pub connected below which has a good local feel. Food both my breakfast & evening meals were superb & again very reasonable in cost. The... more

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4 of 5 stars
CatieNE   5 contributions
UK N.E. England
Apr 1, 2008
0/1 found this review helpful

This Hotel is right on the beach. Very warm reception and friendly staff. Nothing is too much trouble. As a woman travelling on her own I found the Hotel to be very safe. The Food is excellent!!! I could hear the waves lashing against the rocks just outside my window. I believe some of the rooms are being upgraded. more

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Crusoe Hotel Also Known As

  • Crusoe Hotel Leven
Address: 2 Main Street | Lower Largo, Leven KY8 6BT, Scotland