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Millbrook Lodge Hotel

3.0 of 5 5 Drumaness Road, Ballynahinch BT24 8LS, Northern Ireland
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Millbrook Lodge Hotel
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Millbrook Lodge Hotel
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95 reviews from our community

Traveler rating
    38
    17
    22
    10
    8
See reviews for
25
37
1
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (21)
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Craigavon, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stay here regularly for work & also stop for lunch. Staff are always polite and well mannered. Once you are a regular they always remember your name and what you like to drink. Service in bar and restaurant is always very good - never had a problem . Rooms are good - some a little dated ( being updated... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Guest thank you for taking the time to submit your review and for all the generous praise . It is very nice to get such great feed back from our patrons and so glad that you have tried out our very popular Sunday Carvery. We are indeed currently redoing and upgrading our bedrooms and we invite you on your... More 

Crossgar, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 weeks ago

I have to say I did not find dinner very good. Soup was nice tasting but not hot. Main course of turkey and ham was nothing to write home about. The rooms were very clean and no problems with them. The breakfast was good.

Was this review helpful? Yes 1
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Madam, following our telephone conversation with you today you reiterated your complaint and we can only offer you our apologies once more. You did say that the table was comforted checked and no complaint was expressed in any form. You mentioned that you didn't want to make a complaint because you didn't want to wait for it to recooked... More 

1 review
5 of 5 stars Reviewed December 24, 2014 via mobile

Excellent night at the staff christmas party. The food was 1st class and the staff very pleasent and helpful. Danced all night to the fabulous Allstars. Brilliant night, brilliant music and a great venue. We will have no hesitation in booking for next year. Thanks for a great night!!

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for your kind comments and we are really delighted that you had such a good evening with us. You will be pleased to know that Wayne and the Allstars will be returning to us next Christmas. Wayne was very exciting to be returning to his home town to provide our entertainment. We wish you and yours a very... More 

Newcastle, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 24, 2014

Have just attended a wedding at Millbrooke lodge hotel and it was superb. We were welcomed by the most friendly staff with tea coffee or other and beautiful home made short bread. We then were showed to our function room which was a real beautiful experience on the eye. It was really exquisite. The meal was really tasty and piping... More 

Was this review helpful? Yes 3
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Guest thank you for taking the time to forward your review and we are delighted that you enjoyed Millbrook so much. We trust that you will have another opportunity to return to the hotel for another dining or celebration. More 

Belfast
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 9, 2014

Attended a function here and had a three course lunch. Hadn't been for years so unsure what to expect. Absolutely fantastic! The food was amazing and no scrimping on portions! Service and presentation was professional. The decor of the dining room and the overall look of the hotel was beautiful, spotless and faultless! I fully intend to return with my... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for our kind review and we are delighted that you enjoyed your time with us. We do look forward to have the opportunity to welcome you and yours back to Millbrook Lodge Hotel, perhaps to enjoy a stay over next time or our very popular Sunday carvery or even Afternoon Tea with us. Again thank you for taking... More 

Norther
2 reviews
5 of 5 stars Reviewed October 24, 2014

Called in for lunch great choice on menu good food great service nice clean restaurant decor was tastelely done. Very relaxing good prices will call again . Read the other bad reports definitely not that bad will be back again.

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for taking time to forward your review. We are delighted that you enjoyed your lunch, service etc at Millbrook Lodge. Although you refer to other reviews we do assure you that we listen to all of guests comments and act accordingly to make things better or sometimes give ourselves a little pat on the back. It certainly is... More 

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 22, 2014

Checked in with no reservations, one room left which seemed very pricy. Staff went out of their way to phone other establishments for availability and price, not much available so we took the last room with a management agreed discount. While still moving in, we continually heard the bang of hall doors closing. The frequency of the bangs was due... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

We are so glad that we were able to find you more suitable accommodation for your stay. As is most weekends we have either events, weddings etc taking place in the hotel. Due to function goers staying over in the hotel it may mean that other stay over guest's bedrooms may be in the same area of the hotel. Unfortunately... More 

Montana
Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

The prices are low and the staff is friendly and helpful. I try to stay a few nights at the Millbrook when in the North of Ireland. Rooms are a bit small but clean. They have a good section in the restaurant.

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for your kind review and we are delighted that you enjoy visiting Millbrook. You will be happy to know that all of our bedrooms will be refurbished in the new year. Unfortunately this will not make the bedrooms any larger but hopefully with careful placement of furniture it should enhance the rooms. We look forward to welcoming you... More 

Contributor
20 reviews 20 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed September 16, 2014

Visited yesterday for lunch with my husband. On arrival the receptionist told us to go into the bar and we would be seated for lunch. We waited and then another customer told us to take a seat anywhere and that a waitress would be out soon!! We waited and eventually a waitress came with the lunch menu. We placed our... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for taking the time to forward your review. We do appreciate our guests taking this time to forward their comments and feedback. Please be assured that we listen to our customers and act on their comments accordingly. We are so very disappointed that you did not enjoy your lunch with us. The day that you visited we note... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 30, 2014 via mobile

Our experience of the service from the staff at The Millbrook is second to none. Three of us went for a meal last night and from the welcome on arrival right through to leaving we had a first class customer experience. We each enjoyed our meals. Two of us had salmon and one had sea bass followed by wonderful home... More 

Was this review helpful? Yes 3
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for taking the time to send us such a lovely review. It is always good to receive feedback from our guests in whatever form but especially when it is one full of such wonderful praise such as yours. We are delighted that you enjoyed your time with us and hope we have the opportunity to welcome you back... More 

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Additional Information about Millbrook Lodge Hotel

Address: 5 Drumaness Road, Ballynahinch BT24 8LS, Northern Ireland
Location: United Kingdom > Northern Ireland > County Down > Ballynahinch
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Millbrook Lodge Hotel 3*
Number of rooms: 16
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Also Known As:
Millbrook Hotel Ballynahinch
Millbrook Lodge Hotel Ballynahinch, Northern Ireland, United Kingdom

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