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Millbrook Lodge Hotel

5 Drumaness Road, Ballynahinch BT24 8LS, Northern Ireland
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Millbrook Lodge Hotel
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Millbrook Lodge Hotel
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97 reviews from our community

Traveler rating
    39
    18
    22
    10
    8
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25
37
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8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (22)
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Contributor
12 reviews 12 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a lovely Hotel set in its own beautiful grounds. The rooms are spacious and comfortable and the staff are friendly. The resturant serves good quality food at a reasonable price Well worth a visit/stay

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Reviewer thank you for your kind comments and we are delighted that you enjoyed your time with us. We are delighted that you enjoyed the surroundings including the beautiful gardens at Millbrook. We have recently refurbished all of our bedrooms and glad that they met with your approval. We hope that we have the opportunity to welcome you back... More 

Downpatrick, United Kingdom
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 17, 2015

Myself and four friends ate here last Friday night 13/2/15. When we arrived the receptionist did ignore us completely and left us to our own devices, but we knew where we were going anyway. We were slow about ordering simply because we were chatting so much but the waitress was lovely. One of our party ate gammon, massive portion, one... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Downpatrick Mum thank you for taking time to review your dining experience at the hotel. We do apologise that you felt that you were ignored by reception staff and hope that it was a simply case of she was dealing with something at that particular time. We are delighted that when you were in the restaurant you enjoyed the... More 

Craigavon, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 11, 2015

I stay here regularly for work & also stop for lunch. Staff are always polite and well mannered. Once you are a regular they always remember your name and what you like to drink. Service in bar and restaurant is always very good - never had a problem . Rooms are good - some a little dated ( being updated... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Guest thank you for taking the time to submit your review and for all the generous praise . It is very nice to get such great feed back from our patrons and so glad that you have tried out our very popular Sunday Carvery. We are indeed currently redoing and upgrading our bedrooms and we invite you on your... More 

Crossgar, null, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 27, 2014

I have to say I did not find dinner very good. Soup was nice tasting but not hot. Main course of turkey and ham was nothing to write home about. The rooms were very clean and no problems with them. The breakfast was good.

Was this review helpful? Yes 1
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Madam, following our telephone conversation with you today you reiterated your complaint and we can only offer you our apologies once more. You did say that the table was comforted checked and no complaint was expressed in any form. You mentioned that you didn't want to make a complaint because you didn't want to wait for it to recooked... More 

1 review
5 of 5 stars Reviewed December 24, 2014

Excellent night at the staff christmas party. The food was 1st class and the staff very pleasent and helpful. Danced all night to the fabulous Allstars. Brilliant night, brilliant music and a great venue. We will have no hesitation in booking for next year. Thanks for a great night!!

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for your kind comments and we are really delighted that you had such a good evening with us. You will be pleased to know that Wayne and the Allstars will be returning to us next Christmas. Wayne was very exciting to be returning to his home town to provide our entertainment. We wish you and yours a very... More 

Newcastle, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 24, 2014

Have just attended a wedding at Millbrooke lodge hotel and it was superb. We were welcomed by the most friendly staff with tea coffee or other and beautiful home made short bread. We then were showed to our function room which was a real beautiful experience on the eye. It was really exquisite. The meal was really tasty and piping... More 

Was this review helpful? Yes 4
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Dear Guest thank you for taking the time to forward your review and we are delighted that you enjoyed Millbrook so much. We trust that you will have another opportunity to return to the hotel for another dining or celebration. More 

Belfast
Top Contributor
50 reviews 50 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 9, 2014

Attended a function here and had a three course lunch. Hadn't been for years so unsure what to expect. Absolutely fantastic! The food was amazing and no scrimping on portions! Service and presentation was professional. The decor of the dining room and the overall look of the hotel was beautiful, spotless and faultless! I fully intend to return with my... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for our kind review and we are delighted that you enjoyed your time with us. We do look forward to have the opportunity to welcome you and yours back to Millbrook Lodge Hotel, perhaps to enjoy a stay over next time or our very popular Sunday carvery or even Afternoon Tea with us. Again thank you for taking... More 

Norther
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 24, 2014

Called in for lunch great choice on menu good food great service nice clean restaurant decor was tastelely done. Very relaxing good prices will call again . Read the other bad reports definitely not that bad will be back again.

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for taking time to forward your review. We are delighted that you enjoyed your lunch, service etc at Millbrook Lodge. Although you refer to other reviews we do assure you that we listen to all of guests comments and act accordingly to make things better or sometimes give ourselves a little pat on the back. It certainly is... More 

Ottawa, Canada
Senior Contributor
33 reviews 33 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 22, 2014

Checked in with no reservations, one room left which seemed very pricy. Staff went out of their way to phone other establishments for availability and price, not much available so we took the last room with a management agreed discount. While still moving in, we continually heard the bang of hall doors closing. The frequency of the bangs was due... More 

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

We are so glad that we were able to find you more suitable accommodation for your stay. As is most weekends we have either events, weddings etc taking place in the hotel. Due to function goers staying over in the hotel it may mean that other stay over guest's bedrooms may be in the same area of the hotel. Unfortunately... More 

Montana
Contributor
19 reviews 19 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 5, 2014

The prices are low and the staff is friendly and helpful. I try to stay a few nights at the Millbrook when in the North of Ireland. Rooms are a bit small but clean. They have a good section in the restaurant.

Was this review helpful? Yes
Millbrook100, Manager at Millbrook Lodge Hotel, responded to this review

Thank you for your kind review and we are delighted that you enjoy visiting Millbrook. You will be happy to know that all of our bedrooms will be refurbished in the new year. Unfortunately this will not make the bedrooms any larger but hopefully with careful placement of furniture it should enhance the rooms. We look forward to welcoming you... More 

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