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Galgorm Resort & Spa

Certificate of Excellence
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136 Fenaghy Road, Ballymena BT42 1EA, Northern Ireland (Formerly Galgorm Manor)
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Galgorm Resort & Spa
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1,431 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • English first
  • French first
  • German first
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English first
  • All months
    (1431)
  • Mar-May only
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Holywood,Co Down
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked in on a Sunday for a one night b&b plus evening meal. We paid an extra surcharge to dine in the Riverside Restaurant as opposed to the Gillies restaurant as we like fine dinning. We weren't disappointed. The food was divine and although it wasn't that busy there was a nice ambience about the place and the service second... More 

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5 of 5 stars Reviewed yesterday NEW via mobile

We stayed at Galgirm spa resort overnite what a hotel amazing from start to finish the staff where so nice Cudnt have done enough for my husbands birthday they upgraded us room was amazing with big balcony the spa was great so relaxing & food was great !! Even though they where very busy with two weddings big thanks to... More 

Was this review helpful? Yes
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We enjoyed a superb stay. Very friendly and forthcoming staff. Excellent spacious bedroom with good facilities. You want a proper tea serving - can be done. You want to ride horses - no problem. Breakfast of outrageous quality. Just to be recommended.

Was this review helpful? Yes
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for posting such a wonderful review We pride ourselves on delivering a friendly, sincere and personalised service and I am so glad to hear that you felt that all of the staff were helpful and forthcoming. Our rooms are designed to enhance the relaxation process and we pride ourselves on the quality and comfort of our beds and... More 

Ballynahinch, United Kingdom
5 of 5 stars Reviewed 3 days ago NEW

I cant say enough about the staff and facilities in Gillies Bar and Grill and the Spa. From devising a package to suit my daughter's medical needs to presenting us with a birthday cake to take home, they were fabulous. The food was excellent and served quickly. Our spa hostess, Clare, was lovely and gave such a warm welcome. The... More 

Was this review helpful? Yes
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post such a fantastic review I am grateful for your comments regarding your dining experience in Gillies and these have been passed to our Head Chef and front of house staff. The thermal journey is a wonderful way to unwind and I am glad you were able to experience it. Clare is a... More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I attended Galgorm Resort & Spa as Maid of Honour for my friend's wedding (all of the reception and evening party was held here). To ensure that the bride didn't have anything to worry about I spoke with many members of the staff - including the General Manager (whose name slips my mind - sorry). Every single member of staff... More 

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MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. We pride ourselves on delivering a friendly, sincere and personalised service and I am so glad to hear that you felt that all of the staff were helpful and professional. We are gearing up for the opening of their fantastic new development launching this September. The Resort has undergone a... More 

N Ireland
Level Contributor
3 reviews
5 of 5 stars Reviewed 5 days ago NEW

Me and my Husband stayed here the day after we got married for one night. We fell in love with the place. Our room was amazing. Great shower comfortable bed. We had diner witch was lovely and cocktails were delicious. We went to the thermal spa and throughly enjoyed relaxing is such a beautiful setting. I can't wait to come... More 

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MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am glad you found the room to be comfortable we aim for our rooms to reflect a luxurious yet comfortable feel. If you enjoyed the Spa ts gong to get even better as of September the 1st , guests will enjoy the tranquillity of nature and experience pure relaxation... More 

Derry, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

My friend & I availed of June Escape Package & stayed in Superior Twin Room for one night. The service at Gillies Bar was excellent and the hot sunny day was perfect to enjoy a few cocktails and tapas while seated outside. The cocktails and tapas were well presented and delicious. The staff were very friendly and polite. We had... More 

Was this review helpful? Yes 3
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. All customer feedback is very much appreciated. Thank you for noticing the staff in the excellent Gilles and Fratelli's I will certainly pass on your comments to them. I will also mention to our head chef your comments regarding the Tiramisu. I am very sorry to hear that you found... More 

Ballinamallard, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Went on an overnight spa escape package. Wonderful Maine Massage and chill-out time in spa afterwards. Delicious meal in Gillies followed by a few cocktails overlooking the stunning view of the Maine river at night. Breakfast next morning was faultless with a huge variety. Room was perfect and spotless. Bed really comfortable. Another fantastic experience!

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MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I am glad that you were able to chill out in the Thermal Spa taking in the views of the River Maine and surrounding grounds. I am grateful for your comments regarding your dining experience in Gillies and these have been passed to our Head Chef. Our rooms are designed... More 

Belfast, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We attended a wedding reception at this hotel and decided to stay. It was pre booked in advance with a special offer price of £165.00 for a double room. This was our second stay as we had stayed at another wedding some time ago. I was surprised to be asked a few weeks before we arrived to pay up front... More 

Was this review helpful? Yes 5
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. I apologise that you found our signage to be inadequate, it is something that we are working on presently to get right. I am delighted that you thought the actual wedding was 'spectacular'. I will pass this on to the wedding team. I was so pleased that you found The... More 

Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My daughter treated me to Afternoon Tea for my birthday yesterday It was lovely to be welcomed by your staff in a lovely manner. The tea experience was excellent, however, my disappointment was with the plastic flowers on every table. This was a big letdown to the salubrious surroundings. I'm sure Galgorm could afford to put real flowers on the... More 

Was this review helpful? Yes 2
MFairbanksGalgorm, Manager at Galgorm Resort & Spa, responded to this review

Thank you for taking the time to post a review. It is good to hear how much you enjoyed the 'excellent' afternoon tea. I am glad you feel that the staff were so welcoming, I will pass on your comments to the team. Thank you for your suggestions its always lovely to hear our guests ideas.I have spoken to our... More 

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