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The Heights Hotel

Yeates Road, DT5 2EN, England
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Best prices for: 1 room 1 guest
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The Heights Hotel
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The Heights Hotel
The Heights Hotel
The Heights Hotel
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331 reviews from our community

Traveler rating
    82
    128
    75
    29
    17
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57
167
11
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Waterlooville, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The hotel overlooks Weymouth bay and Chesil beach. Views from the bar and the grounds are absolutely stunning. We recently enjoyed a weekend stay which was made by glorious weather. The hotel staff are friendly and service in the restaurant and bar was prompt. The food was good and breakfast was excellent. The bed wasn't the most comfortable we have... More 

Was this review helpful? Yes
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thanks for your comments. As your review title suggests, the views really are stunning, and we appreciate the feedback. Don't forget, we'll be delighted to welcome you again any time. Just be sure to book on our website for the best rates every time. Thanks again for staying at The Heights. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We have stayed at this hotel on several occasions over the past 3/4 years - usually in winter to embrace the ruggedness of Portland ( which has us hooked ) Booked online - primarily with the view in mind Hotel is clean , staff always helpful breakfast always great Comfortable seating ( sofas or similar ) would be nice addition... More 

Was this review helpful? Yes
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value all feedback. We are delighted that your stay was an enjoyable one. We are especially pleased that you are a regular guest, and that you had chosen to visit during slightly warmer weather this time. It's great to see that you have found our service to be just as good this time as... More 

London, United Kingdom
Contributor
19 reviews 19 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We went in May to Portland Island and arrived on a bleak evening. The Island was in a cloud, so we could not see much on arrival. we dined in the Bar of the hotels and the sea food was excellent. After such a long drive from London, the room was quiet and very clean and the shower was great!... More 

Was this review helpful? Yes
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value your review. We are delighted that your stay was an enjoyable one. At The Heights, we pride ourselves on excellence, whether it's room cleanliness or superb food - we're pleased you enjoyed it . We are pleased that this occasion met your expectations, and we hope to welcome you again soon. More 

London, United Kingdom
Contributor
20 reviews 20 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I booked this hotel for an overnight stay. I booked online and requested a room with a sea view. I was called and message left informing me that the did not have any rooms with a sea view but the view from the restaurant was amazing and that they hoped I would not be disappointed. I was... More 

Was this review helpful? Yes 1
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your kind comments, we are delighted that you had chosen to stay at The Heights. We strive to exceed expectations and this occasion was no exception. Thanks also for your compliments to our various departments, which will be forwarded to them for their viewing. You must come and stay with us again soon. The best rates can... More 

Ellenton, Florida
Top Contributor
169 reviews 169 reviews
37 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visted for coffee and a light lunch and were made very welcome in the coffee shop/restaurant but not by front desk staff who showed no interest whatsoever in us when we asked about lunch. They do need retraining. However the excellent service we had from the staff upstairs made up for this. Great food and with views that truly breathtaking.

Was this review helpful? Yes
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate your feedback. We are delighted that your visit was a good one, and yes, the views are truly stunning aren't they? With the ever-changing tides and mighty sweep of Chesil Beach, it's no wonder why people come back time and time again. Thanks again for your comments. We look forward to welcoming you... More 

Newbury, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

My husband and I stayed here for 2 nights for our first wedding anniversary. We were impressed with the hotel and the views from the restaurant were stunning! The staff were very friendly and helpful from the reception desk to the chambermaids. The food in the restaurant was delicious and the service was brilliant. Our room was spacious and clean.... More 

Was this review helpful? Yes
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thanks for your comments, we appreciate your feedback. We're delighted that your stay was an enjoyable one. At The Heights, we strive to exceed your expectations, and this occasion was no exception. Thanks again for staying with us. We look forward to welcoming you again soon. More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights. First night was a total disaster.. The website may lead you to believe wifi is in all hotel rooms but this is not the case. The duty manager had very little to say or do about this and simply referred to her own problems with Internet at home. There was clearly a party the first... More 

Was this review helpful? Yes 1
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate all feedback. We are sorry to learn of your dissatisfaction. This was an incredibly busy bank holiday, during which we had several private parties staying. One of which brought their own entertainment, which we weren't aware of prior to booking. However, we have taken steps to prevent this from becoming an issue in... More 

Travelers are raving about these Isle of Portland hotels

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

Let's start with the positives, breakfast selection is very good and the views on a clear evening are wonderful. Now on to the negatives, the music in the evening bar went on to midnight and apparently the cut off time for the partying is down to manager discretion so if you want to stay at a nightclub then this is... More 

Was this review helpful? Yes 1
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate all feedback. We do concede that we had an exceptionally busy weekend, with several parties in the hotel during this time. Each one, with very positive feedback. However, one particular party had arranged entertainment without our prior knowledge, and therefore we were unable to advise you of this prior to your stay. We... More 

Worcester, UK
Top Contributor
65 reviews 65 reviews
54 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a return visit to The Heights after two years. The staff were friendly and the room adequate & clean. Breakfast was fine but the dinner we had was not up to standard or worth the prices charged. £10.50 for a starter of 3 overcooked scallops on chorizo which had been fried for so long it was impossible to... More 

Was this review helpful? Yes 1
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we value all feedback. Having checked with the Duty Manager of the date you dined, we are unable to locate any record of your concerns or observations brought to our attention whilst dining. At The Heights, we take great pride in exceeding expectations, and had we been made aware at the time of dining that... More 

dorset
Top Contributor
64 reviews 64 reviews
22 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We have been to the Heights Hotel restaurant many times. On this occasion we had been invited by my nephew and his wife to have lunch with them at our "preferred" hotel/restaurant in Weymouth. We felt that with the undoubted excellence of the views they would enjoy the ambience if all else failed! It did not fail! Except in one... More 

Was this review helpful? Yes 1
SalesOffice382, Customer Relations at The Heights Hotel, responded to this review

Thank you for your comments, we appreciate all feedback. We apologise for any delay you experienced during our exceptionally busy lunch time. For your enjoyment, all our food is freshly prepared. However, we are delighted your overall experience was a good one, and we look forward to welcoming you back soon. More 

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