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Twitchen House Holiday Village

Mortehoe Station Lane, Woolacombe EX34 7HW, England
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Twitchen House Holiday Village
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1,226 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • English first
  • Any
English first
  • All months
    (1226)
  • Mar-May only
    (294)
  • Jun-Aug only
    (710)
  • Sep-Nov only
    (214)
  • Dec-Feb only
    (8)
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Bristol, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed yesterday NEW

Our first impressions of the site was not great - our pitch was very very muddy and too small to comfortably fit our tent and our car. As the weather got worse the pitch was like a bog. I realise that there is little the site can do about the weather, but the terrible state of the pitch at the... More 

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Birmingham, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed yesterday NEW

Family of four stayed in a "Beach Retreat" mobile home. Having read various other reviews on here I was particularly concerned given these were the cheapest homes available. Yes there were a few damaged corners to worktops & walls but nothing very bad. Yes, it could have been a little cleaner (it wasn't dirty). However, the home suited us very... More 

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Amersham, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This was our second visit to Twitchen so we knew what the park was like and we picked it because of its lovely location and quality of caravans previously experienced. However this time the holiday was let down by poor customer service. There was generally a shortage of staff around the park and I am sure that even though we... More 

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Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your recent stay at Twitchen House, I am sorry to read that you felt there were long queues in areas of the park and you found the bar to be understaffed. I will pass these comments on to our Bar Manager. With regards to a Manager being on site, I can assure... More 

Sheffield, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

A busy park but didn't feel overcrowded, didn't do any of the clubhouse/evening activities but they seemed really popular and was a lot of choice, there is the opportunity to use the facilities at 3 sister parks. We stayed in a tent on an all weather pitch which was so uncomfortable underfoot (even with a tent carpet) but was probably... More 

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Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your holiday at Twitchen House, I am sorry to read that you encountered some issues with your stay including the shower blocks for the touring pitches. I apologise for any cleanliness issues that you found and I will ensure that these comments are passed on to the Site Warden to prevent this... More 

1 review
3 of 5 stars Reviewed 3 days ago NEW

This was our second visit to Twitchen House. The caravan provided good, clean, roomy accommodation.There was however a consistent problem with light fitting covers falling off ( this happened to our caravan and a couple of friends caravans as well). The main issue we had was that the park seemed chronically understaffed with lengthy ques forming not only for the... More 

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Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your recent stay at Twitchen House, I am pleased to read that your accommodation was suitable for your stay and you found everything you needed. I am sorry however that you experienced some problems with the bar and the arcade and that you found there was a long wait to be served.... More 

2 reviews
5 of 5 stars Reviewed 4 days ago NEW

This is the 2nd time visiting the park staying in the camping field. The shower block was clean and the whole site well maintained as ever. The weather on our first night was, putting it mildly terrible. We were flooded out and the wind gave the tent a right battering. There were 2 families in our party and the kids... More 

Was this review helpful? Yes
Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your recent stay at Twitchen House, I am so pleased to read your kind words regarding your holiday with us. I am glad that our team were able to help you with the transfer from camping and I hope that the new accommodation was suitable for your stay. I will be sure... More 

Derbyshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

I've just returned from a 4 night break at twitchen. I have a 5 & 7 year old and they thoroughly enjoy all of the 4 parks, loads to do, even if the weathers not so good. You've probably read loads of reviews about the refurbishment works which mostly is good but the new eating area seating is very grubby,... More 

Was this review helpful? Yes
Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for reviewing your recent stay at Twitchen House Holiday Park, I am pleased to read that you and your family enjoyed your stay. I apologise for the problems that you encountered in the restaurant area and I will ensure that these comments are passed on to the Bar Manager. I also apologise for the issues that you noticed... More 

Doncaster
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in a Gold Woodland Caravan and whilst it wasn't ready at 3 as expected when we did get into our caravan it was a pleasant surprise. Relatively clean and spacious for 2 adults and 2 children and in a peaceful location. The site itself was very busy but to be expected at the time of year. We used... More 

Was this review helpful? Yes
Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your recent stay at Twitchen House, I am pleased to read that your accommodation was suitable and that you enjoyed your stay. I thank you for your feedback regarding the bar and I will ensure that these comments are passed on to the Bar Manager. It is great to read that you... More 

1 review
1 of 5 stars Reviewed 4 days ago NEW

Positives: on site cinema, free of charge crazy golf, go-carts, soft play, dog friendly, friendly reception staff, visiting cabaret Negatives: cold indoor and outdoor pools( although outdoor pool at Golden Coast was heated) small pitch size overlooking chemical disposal point which isn't enclosed at all, dirty showers with many out of order for whole 2 week stay, further than advertised... More 

Was this review helpful? Yes
Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for your recent review of Twitchen House, I am pleased to read that you enjoyed the facilities we have on offer at the park and thought our staff were friendly and helpful. I apologise that you found the pools to be cold although I can assure you both are heated to a minimum of 29 degrees. I am... More 

Bristol, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

We have been to Twitchen on numerous occasions and for various reasons over the last 15 years. This year we booked last minute and could only afford the extortionate rate of a Bronze caravan. Whilst the caravan was tired and in need of some TLC - this does not excuse the absolute filth that we encountered. All areas of the... More 

Was this review helpful? Yes
Woolacombe_Bay, Director of Sales at Twitchen House Holiday Village, responded to this review

Thank you for taking the time to review your recent stay at Twitchen House, I am sorry to read that you were disappointed with your accommodation. I apologise that you experienced some Housekeeping issues with your caravan and had an unpleasant stay. I hope that you reported these issues to the reception so that we were able to rectify them... More 

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Amenities