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The Imperial Exmouth Hotel

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The Esplanade, Exmouth EX8 2SW, England
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The Imperial Exmouth Hotel
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The Imperial Exmouth Hotel
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300 reviews from our community

Traveler rating
    86
    124
    57
    22
    11
See reviews for
31
208
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Redditch
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked a lovely last minute one night stay at The Imperial in a bid to extend our Sun Holiday. We paid £55 instead of £75 for a standard double room that we were allowed to share with our four year old (3 of us in a Kingsize Bed). Other hotels had said we could not book a double for... More 

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Bournemouth, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is the second Shearings hotel we have stayed in and we were not disappointed, the hotel is lovely, we had a wonderful room which had a balcony with a view of the gardens and sea view. The staff were very helpful and the food was was very good and we were able to have a choice of Al a... More 

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Tiverton, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had a Superior room with a sea view was very clean ready early staff were very good as were the hotel lights were a bit dim brighter bulbs would of been better breakfast was slow but ok in the end in all a good grounds short walk and you are on the sea front

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear PatrickP383, Thank you for taking the time to write your review on us here at the Imperial hotel. I am pleased to read that you enjoyed the staff and the grounds. I apologise if breakfast was not served to the quickness you required, we try to offer a relaxed atmosphere for dinners at both breakfast and dinner and am... More 

Brighton
Top Contributor
163 reviews 163 reviews
24 hotel reviews
470 helpful votes 470 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Of all the Shearings Group hotels we have stayed the Imperial at Exmouth comes out on top. It is situated right on the sea front with large and nicely maintained grounds. Our rooms was a good size, clean and nicely decorated. Very comfortable. The bathroom was top notch. We had a sea view room and it was was well worth... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Richard10, Thank you for your recent feedback. I am pleased to read that you enjoyed for holiday with us and that you would return with is a delight to read. I will pass your comments on to the development team who create the menu's regarding the sausages. They will collate all comments and review them when designing the next... More 

nottingham
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been on Shearings holidays twice before and so have quite low expectations of their hotels. However, this time we were really pleased with everything at the Imperial. Our room, although at the back of the hotel, was a good size and quite adequate. The breakfasts and dinners were excellent, with a good choice in the evenings. The staff... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear beedeeNottingham, I am pleased to read that we exceeded your expectations and would like to thank thank you for your kind comments. I hope that you come back and visit again soon. Kind Regards, Luke Binks General Manager More 

Spalding, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived at the Imperial to be informed we had been upgraded to a room with a sea view a lovely start to our holiday. The staff were more than helpful , our room was really comfortable and clean and the food was of the standard you would expect . We really enjoyed our 4 night stay and would not... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Kelvyn F, Thank you for your glowing review. I hope you come back and see us again soon. Kind Regards, Luke Binks General Manager More 

West Yorkshire
Contributor
14 reviews 14 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for 2 nights 1st May till 3rd May before joining our ship in Southampton. The hotel was in my opinion one of the best we have stayed in in the UK. Our room was perfect with an added bonus of a balcony which we have never had before in any hotel in UK very unexpected, every thing... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear ShirleyWestYorkshire, Thank you for taking the time to post your review. I am pleased to read that you enjoyed your stay with us. I hope that you come back and see us again soon. Kind Regards, Luke Binks General Manager More 

High Wycombe, United Kingdom
Senior Reviewer
7 reviews 7 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband and I stayed, accompanied by my mother, stayed here recently while visiting my son. We had booked to stay for two nights, but a family emergency caused us to leave after just one night. We found the reception staff helpful and friendly, despite the fact that we checked in late. The rooms were spacious, clean and comfortable although... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Amanda161, Thank you for taking the time to post a review on us here at the Imperial Hotel. I am sorry to read there was an issue with your dining arrangements, but I am glad that the Duty Manager sorted everything out for your party. I really hope to see you again on your future travels. Kind Regards, Luke... More 

Dilton Marsh, Wiltshire,
Top Contributor
61 reviews 61 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed over a couple of nights for short mid-week break. Quite an impressive building . . . Victorian, but with modern additions. However, there is one puzzling feature . . . the lift only goes to the 2nd floor but as the building is 'split level', one has to either go up in the lift then descend 2 short flights... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear DeeMarshian, Thank you for your review. Your comments regarding the menus will be passed on as we do not create the menus at the hotel. There is a menu is outside the restaurant from 10am onwards for guests to browse through. I am sorry that you did not like the entrance to the building. As of next week there... More 

Bristol
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in room 123 which faced the car park, although a little tired it was clean and comfortable. The rooms on the other side face the sea. The staff were excellent, very polite and went about their duties in a very efficient manner. The food was excellent and well presented. The grounds are well kept and soothing to walk... More 

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Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear timtim48, Thank you for posting a review. I am pleased to read that you enjoyed the food, staff and the lovely grounds we are surrounded by. Your comments regarding room 123 will be investigated and action taken were needed. Hope you visit us again soon. Kind Regards, Luke Binks General Manager More 

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