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The Imperial Exmouth Hotel

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The Esplanade, Exmouth EX8 2SW, England
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The Imperial Exmouth Hotel
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The Imperial Exmouth Hotel
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284 reviews from our community

Traveler rating
    79
    119
    53
    22
    11
See reviews for
28
195
8
4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (284)
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    (60)
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    (73)
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1 review
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel just a few days ago for two nights and whilst we were put in a basement room because the hotel was full we had a great stay. We had a few issues with the room such as a toilet that would not flush and a faulty TV. Both these issues were resolved fairly quickly. Had... More 

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wiltshire
Contributor
13 reviews 13 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed yesterday NEW

Oh Dear. when you first enter the awful filthy canopy to the front of the hotel, you realise this is not a gran hotel. a previous cell mate left a plastic cup in the entrance to the hotel and was still there when we left. The hotel was full of, lets ay more mature folk, but so what. I paid... More 

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Dorset
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a 3 night break at the Imperial and the only fault we can mention is the uncomfortable bed. The staff were friendly, rooms clean and comfy (apart from bed) and its situation was perfect. You can get to Exeter on the train - the station is less than 10 minutes walk and it costs £4.20 return and leaves... More 

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Bebington, United Kingdom
Contributor
20 reviews 20 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Having just returned from a 4 night break with Shearings and having stayed at a number of Shearings hotels The Imperial proved by far the best in every respect. On arrival the coach was met immediately by the manager to welcome you and from then on for the whole of the stay , every member of staff was so professional,friendly... More 

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London, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Imperial is a grand old style hotel located close to the beach with stunning sea views from the lounge and most bedrooms. Food - The food is of acceptable quality having regard to the price, there is an opportunity to upgrade to a "better menu" at dinner but the cost to upgrade is not good value for money. Breakfast... More 

Was this review helpful? Yes 3
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Calidad68, Thank you for taking the time to post a review on us here at the Imperial Hotel. I will speak to the Chefs regarding the cooking of your eggs, it’s certainly not normal occurrence. I am ever so sorry to read that you thought the Restaurant staff were not enthusiastic, as you can see from many reviews the... More 

Rushden
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Only stayed for one night but we were pleased with our choice of hotel. Plenty of parking on arrival and the check in was quick and efficient. The hotel is in a great location on the esplanade and within easy walking distance of the town centre. The room was well appointed and had a great view of the sea, estuary... More 

Was this review helpful? Yes 2
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Shareholders, I am pleased to read that you enjoyed your stay with us here at the Imperial hotel. Hope you pop by again soon, Luke Binks General Manager More 

norwich
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed 3 weeks ago

After a bad experience with Shearings last year (shabby/dirty room in hotel at Whitby) we were persuaded to try give them another try and went to the Imperial Hotel in Exmouth on a five day break which finished on the 27th February. The hotel and room was a lot better but the holiday was made really good by the staff... More 

Was this review helpful? Yes 8
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear telNorwich, I am pleased to read that my team were able to offer you a better experience than before. I am delighted that you were persuaded to give shearing's another try and that my staff made for an enjoyable stay. I will personally pass on your comment to Ruben, Chris and the rest of the team. Hope to see... More 

Aylesbury, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked a five day break with Shearing's to stay at the Imperial Hotel in Exmouth, returning home on 27th Feb. We found the all the hotel staff to be most helpful and friendly. Ana on reception was really kind and helpful to us, when we found that our bed (double) was uncomfortably soft for us to sleep, she personally... More 

Was this review helpful? Yes 5
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Violet H, Thank you for taking the time to post a review on us here at the Imperial Hotel. I am ever so sorry for the problem you receive with your bed. I am glad that Ana was able to replace the bed for you straight away and please rest assured that a replacement bed has been ordered and... More 

Brighton, United Kingdom
Top Contributor
69 reviews 69 reviews
18 hotel reviews
165 helpful votes 165 helpful votes
3 of 5 stars Reviewed February 14, 2015

A group of 10-15 of us meet up in Devon each year and we tried this seafront hotel because of its location. The booking process was done in person but then it became quite chaotic when each individual members of our party tried to pay their balance. It seemed better to talk directly with the hotel rather than the central... More 

Was this review helpful? Yes 9
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear paulaskinner62, Thank you for taking the time to post your review. When processing a booking, we ask customers if they would like to reserve car parking at the hotel at an extra cost of £5 a day. This gives piece of mind to guests when venturing out for the day knowing they are guaranteed a space when arriving back.... More 

Weston super Mare, United Kingdom
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 8, 2015

found this hotel by accident and found it to be really nice. the staff were very helpful and nothing was to much trouble. the room was a double and very big also had a seaview. breakfast was lovely. would stay again.

Was this review helpful? Yes 3
Luke Binks G M, General Manager at The Imperial Exmouth Hotel, responded to this review

Dear Karen B, Thank you for posting a lovely review and we would love to see you again. Kind Regards, Luke Binks General Manager More 

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