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Bay Grand Hotel

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Morton Crescent, Exmouth EX8 1BE, England
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Bay Grand Hotel
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358 Reviews from our TripAdvisor Community

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Lichfield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed yesterday NEW

Just returned from Four day break. 5th Feb. Very disappointed with the hotel. Our room had very poor lighting dirty walls in desperate need of decorating. The bathroom was very tiny dirt in the grouting and smelly. Overhaul lots of areas in the hotel needs a face lift and decorating. Plus was that our room was warm and the staff... More 

Helpful?
Thank mary402
north yorkshire
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed 1 week ago

We went on a Shearings mid-week break. The travel experience was good with a competent cheerful driver. On arriving at the Hotel we were quickly allocated our rooms but as we were not happy with a fire-escape view we upgraded to a sea-view which was beautiful whatever the weather. The spacious room was not particularly warm but there was an... More 

Helpful?
1 Thank susancrow
Huddersfield, United Kingdom
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went with 10 friends on a weekend break to this Hotel with National Holidays. Cannot fault the Hotel. Room 5 was without a view but very comfortable and clean. Towels changed daily. Meals with a Tour Operator always suspect but not at this Hotel. Plenty of good food and excellent service with such a large group of us. Nothing too... More 

Helpful?
Thank Anne W
Leeds, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Occasionally I go on a coach tour. This was one such occasion. I have an idea in my head of what to expect when I arrive at my destination! However, on this occasion I was very pleasantly surprised. The welcome from the reception staff was good and efficient. My room was one of the newly refurbished ones (so I can't... More 

Helpful?
3 Thank Sue B
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your kind review. We are pleased to hear that you found all aspects of your stay excellent. We shall look forward to welcoming you back in the future. Regards Kenny Sharp General Manager More 

east of england
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good value for money ,staff excellent especially Margaret our waitress who mad our meals enjoyable our room was a the back with no view but apparently you have to pay extra for a view !which I could understand if full but wasn't at least wehada working shower with hook and curtain ( take note for Llandudno ) .the trip to... More 

Helpful?
Thank queeni8
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for writing a review of your stay with us. I am pleased to see that you had an enjoyable stay and found it to be good value for money, regardless of the atrocious weather. I will pass on your comments about the Seaton trip to the relevant department. A pity the weather stopped you enjoying the visit to... More 

Ashford, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

What a lovely hotel. We booked a break with Shearings Holidays (They are an efficient company with friendly drivers and I would recommend them (our break at Exmouth was 4 days two meals for under £100 each more in later months) The staff at the hotel friendly and efficient. When we arrived our key was immediately available and very shortly... More 

Helpful?
Thank Pauline B
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you. It is always extremely satisfying to read a review such as the one you have posted. It seems that in your case we succeeded in all our aims regarding customer satisfaction. The team at this hotel strive to please everyone and make sure they enjoy their holiday. We realize how much these breaks mean to our guests and... More 

Romford, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good value, good choice of food, very tasty, well presented, hard working dining room staff made each meal a real pleasure; all staff in hotel polite, helpful and courteously, room was comfy but lacking In errective lighting, bathroom tiny, impossible to use toilet without dislodging the toilet roll; hotel is situated on the sea front a short walk from... More 

Helpful?
2 Thank 314FatController
Bolton
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

SEAFRONT SPLENDOUR. My Wife and I stayed at this very nice hotel in early December. The weather was generally atrocious so we were rather limited in outdoor activities. The hotel is ideally placed for the town centre, the Marina. And of course the super promenade. Bus and train stations are a ten minute walk or just under £3 in a... More 

Helpful?
1 Thank jikabob
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you very much for finding the time to write such a glowing detailed account of you holiday, it is very much appreciated. I trust that as you enjoyed everything so much we may have the pleasure of welcoming you back in the future. Kind Regards Kenny Sharp ( General Manager) More 

Belper, Derbyshire.
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We went in November on a 5 day Shearings break and it was excellent value for money. The hotel was a little tired in places but the food was fantastic and the staff helpful and friendly. Evening entertainment was brilliant.

Helpful?
Thank chrisofbelper
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Many thanks for your review. It is great to have another satisfied customer. I am glad to hear that you enjoyed your break with us and I will pass on your comments to the relevant departments. Kind Regards, Kenny Sharp More 

Weymouth, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 2, 2016

Our room had no heating we reported this and we were given mobile heater the radiator was never fixed in the lounge there was no heating one of the windows didn't close properly and the wind was howling through of which we reported no response some of the guest were elderly and had to go to their rooms to get... More 

Helpful?
1 Thank maggie h
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Sorry to hear you were not happy with your New Year break, the weather during the New Year was very wet and windy with very high winds, the heating was on all day, but it is still very difficult to maintain the desired temperature. We are full every New Year and have guests returning for our New Year celebrations all... More 

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