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Bay Grand Hotel

Hotel website
Morton Crescent, Exmouth EX8 1BE, England
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Bay Grand Hotel
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307 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • English first
  • Any
English first
  • All months
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  • Mar-May only
    (82)
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Wigan, England, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Had a great time at the grand nice room good food and friendly helpful staff.This hotel is right on the sea front and as lovely views,The hotel also had good entertainment the town was only a short walk away which boosted quite a few shops and several bars and pubs and places to eat.There is also the little train that... More 

Was this review helpful? Yes 1
London
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here on a 4 day break with Shearings and we were very happy with everything. On arrival our allocated room was small and had no view so we upgraded to a sea view room, which although still compact was worth the extra. Breakfast, chosen from a menu, was served by friendly polite staff. The entire trip was excellent value... More 

Was this review helpful? Yes
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

So pleased to hear you that were entirely happy with your short break. We are in a great location with superb views which make upgrading if it is possible to a sea view room worth the extra cost. I will pass on your kind comments to the restaurant staff. Hope to see you again in the future. Kenny Sharp (General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

stayed at the grand last week with my mother. We went with shearings, and was a bit worried what the hotel would be like! but everything was great! The room had a lovely sea view, nice and quiet, and the bed linen looked brand new! The only thing that could be improved on, is an other wardrobe in the room,... More 

Was this review helpful? Yes 2
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. Glad to hear you enjoyed your stay with us. As you mention, it is always worth upgrading to one of our sea views rooms to take full advantage of our fantastic location. We hope to see you again in the near future. Kind Regards Kenny Sharp General Manager More 

Tamworth, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have just returned from a 4 day coach trip to The Grand Hotel with Shearings and my friend and I have had a really wonderful time our single rooms were excellent has they had been upgraded to a very high standard everywhere was spotless very clean the food was also very good there was a nice selection every day.... More 

Was this review helpful? Yes
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you so much for your amazing review. We are so pleased you enjoyed your stay with us and will look forward to welcoming you back. Kind Regards Kenny Sharp General Manager More 

Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very helpful & friendly staff. Especially David on reception. He made us most welcome. Fresh & spacious room (1st floor sea view) comforty bed. Towels & linen looked new. Bathroom a little small but spotlessly clean. Plenty of hot water. Well presented & tasty breakfast. Nice & quiet at night giving us a good nights sleep. (Not like the hotel... More 

Was this review helpful? Yes
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you so much for your lovely review. I will pass on your kind comments to David. It is so nice when the hard work and effort our friendly and helpful staff put into making your stay an enjoyable one is appreciated. We look forward to welcoming you back sometime. Regards Kenny Sharp General Manager More 

plymouth
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stopped over here on way back from trip to Dorset on the spur of the moment as the hotel next door was full, was able to book in and pay very easily and quickly and the room was of a good standard although i found the bed to be a bit small as a double but still managed a good... More 

Was this review helpful? Yes
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you so much for your review. I am pleased to here you enjoyed your stay with us. We hope to see you again. Regards Kenny Sharp General Manager More 

Reading, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We stayed at the 'Grand' hotel Last night which was far from grand! The bathroom ceiling was covered in black mould, paint badly flaking of the window frames and bathroom door surround, filthy windows and the smallest breakfast I have every been served in a hotel. Real shame as it is in a prime location in Exmouth. Definatly not worth... More 

Was this review helpful? Yes 2
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Sorry that you were not happy during your stay. I will look into the points you have raised regarding the paint work. Regards Kenny sharp General Manager More 

Travelers are raving about these Exmouth hotels

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed May 28, 2015

This is the second Bay Hotel we have stayed at and the standard was again good. Bearing in mind the ridiculously low cost of the four night break and the discount we received from vouchers gained after an earlier visit to a Bay Hotel, this was a really good value break. The staff are all friendly, the room was clean... More 

Was this review helpful? Yes 1
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Thank you for your review. We are so glad you enjoyed your stay with us. We will look forward to welcoming you back again. Regards Kenny Sharp General Manager More 

Worthing, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed May 19, 2015

We have stayed in several Shearings Bay Hotels and they have been of a good standard. But this Hotel was awful having said that, the staff were all very nice, polite, and helpful but the room was terrible. We paid extra for a sea view thinking we would have a better than a standard room but how wrong were we!... More 

Was this review helpful? Yes 3
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

Sorry to here the hotel was not to your liking. I am pleased that you found all the staff polite and helpful. Regards Kenny Sharp General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 18, 2015

Very disappointed expect better from shearings was nothing grand about the hotel staff couldn't undersand english food very poor and not enough of it bathroom flooded when having a shower will not be coming back as was our anniversary weekend

Was this review helpful? Yes 1
grandhotelexmouth, General Manager at Bay Grand Hotel, responded to this review

I am sorry to hear you did not enjoy your stay here at the Grand, we do get some very positive reviews, and have many guests returning year after year, I will look into your comments regarding your stay. More 

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