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Country Inn & Suites Loudon

2.5 of 5 12400 Highway 72 North, Loudon, TN 37774
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Certificate of Excellence 2014
Country Inn & Suites Loudon
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Country Inn & Suites Loudon
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88 reviews from our community

Traveler rating
    45
    24
    8
    7
    4
See reviews for
37
19
6
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (15)
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Columbia, Tennessee
1 review
5 of 5 stars NEW

I had two great employee encounters at your hotel on 3/1 and 3/2. The first was with Judy. My company had not faxed a form. Judy directed me to the common computer and printer and I was able to produce it. However, I must have dropped my fuel card in the process because after I had checked out the next... More 

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
Nashville, Tennessee
1 review
2 of 5 stars Reviewed 2 weeks ago

My family and I travel frequently and visit many hotels. This was one of the worst hotel stays I have had. The entire time I was there I felt like I was an inconvenience and not welcome at all. The staff is very rude ( with the exception of one young man that worked the late shift). One lady had... More 

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. We assure you we are taking action toward our staff and this type of behaviors will not occur again. We are sorry for inconvience you had during your stays. More 

Lexington, North Carolina
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I look for a hotel that is: Clean, Quiet, Comfortable, and reasonably priced. Everything was good except for the quiet part. Not much you can do about it now, since I think the construction features of hotel are to blame. I can sleep through about anything, but I heard Interstate traffic, the hair dryer and the TV in the room... More 

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We are deeply sorry about the noise as we did our best to ask other guest to keep the noise level down as were running full house due to bad weather. We look... More 

Ashland, Ohio
Top Contributor
97 reviews 97 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The lobby area of this hotel is beautiful -- just wish I could say the same for the rooms! The carpet was filthy, the mattresses a joke, the heating unit noisy, and the vanity in the bathroom so tall I needed a ladder to brush my teeth. On top of that, the front desk people were unhelpful and the night... More 

Was this review helpful? Yes
CarlsonRezidor, Online Customer Support at Country Inn & Suites Loudon, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with hotel management to ensure all guest rooms are up to Country Inn & Suites standards. Your comments are valued, and your suggestions will be used to consider improvements in... More 

1 review
5 of 5 stars Reviewed December 21, 2014

This is a wonderful hotel to spend a night or weeks. This hotel has great amenities, free wifi and a very friendly atmosphere. I have stayed at these hotels at different locations and I find them all to offer the same great service. I highly recommend this hotel for business travel or family travel.

Review collected in partnership with Country Inns & Suites By Carlson

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Happy holidays! More 

Bradley, Illinois
1 review
3 of 5 stars Reviewed December 8, 2014

I usually do not review/rate a hotel on this website but I did not receive the request from Country Inns. We have stayed at this hotel three times. This was the worst. We were here with Sandi L. We agree with what she stated. I cannot believe nothing was done about the noise on the second night. We thought the... More 

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize about the noise during your stay. We did speak with the coaches few times and the parents traveling with kids reagrding the noise level need to be controlled, no running. We are truly sorry about this and we assure... More 

Ormond Beach, FL
Contributor
14 reviews 14 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 2, 2014

We stayed over Thanksgiving week for 3 nights. Our overly large hotel room was nicely appointed with 2 side chairs, a king size bed, a tv with a plethora (more than many other hotel chains offer) of channel choices, a microwave, coffee maker and microwave. The bathroom was larger than most and had shelves to put your toiletries. This chain... More 

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. We will look into our pool water temperature. Thank you for letting us know. More 

Hot Springs Village, Arkansas
Senior Contributor
43 reviews 43 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed November 23, 2014

First the positives: easy access off interstate, comfortable rooms with desk, wifi, easy chair, nice breakfast service with choices, pool and workout room. I agree with a previous reviewer that the comforter bedding could be better with double sheeting. The property appears to be clean and well maintained unless you look closely... there was dirt on the elevator that was... More 

Was this review helpful? Yes
CISLOUDON, General Manager at Country Inn & Suites Loudon, responded to this review

Thank you for taking the time to reach out to us. We understand how important a quiet environment is and we are truly sorry about the noise. We are glad that you enjoyed your stay with us beside the noise. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance... More 

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Additional Information about Country Inn & Suites Loudon

Address: 12400 Highway 72 North, Loudon, TN 37774
Phone Number:
Location: United States > Tennessee > Loudon
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites Loudon 2.5*
Number of rooms: 66
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Also Known As:
Country Inn Loudon
Loudon Country Inn

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