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Haulfryn Finlake

Certificate of Excellence
Barley Lane, Chudleigh, Dartmoor National Park TQ13 0EJ, England
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Haulfryn Finlake
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Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
bugbabe333 Langford, United Kingdom
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608 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Langford, United Kingdom
Level Contributor
52 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We have just spent a week at Finlake staying in lodge number 1, Belverdere. This is from Platinum VIP range. Lodge is less than a year old and has a luxurious feel. Comfortable beds, sofas and fully equipped kitchen including washing machine - essential with a toddler in tow! Jacuzzi on the deck is simply the icing on the cake!... More 

Was this review helpful? Yes
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW via mobile

Excellent stay, we were very impressed with the site,well worth the 5 star rating Our accommodation was a surprise it was far better than we were expecting,excellent view from our decking of the forest.We will definitely be going back.

Was this review helpful? Yes 1
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are delighted that Finlake exceeded your expectations. We look forward to welcoming you back in the near future. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I've just returned home from a weeks holiday at Finlake in Devon. (20th -27th June 2015) The check in was a bit later than other holidays I've been on but knowing this we left later than we usually would. On first glance the lodge was just as we had hoped. We paid the extra for the Hot tub & Sauna... More 

Was this review helpful? Yes 2
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are glad to hear you did not want to leave. We hope to have the pleasure of your company again in the near future. More 

Isle of Portland, United Kingdom
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed 1 week ago

I booked directly rather than using hoseasons on the phone. I asked for the top quality lodge as just having a baby this is our holiday for the year rather than going abroad. Having been here a couple years ago in the 2 storey lodge I expected a bit more this time. I wasn't impressed by the lodge we were... More 

Was this review helpful? Yes 1
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are sorry to learn there were elements of your stay that did not meet your expectations. The team at Finlake are on hand to offer assistance or address any concerns. We look forwards to welcoming you back to Finlake in the near future. More 

Eastbourne, United Kingdom
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 1 week ago

After not being able to check in until after 4pm (latest time I've ever experienced) found our accommodation very grubby. Cleaned what I could myself as I couldn't face another delay if I had complained to office. The carpet was extremely stained, the shower doors filthy and beds very uncomfortable. Found the staff to be very miserable (apart from the... More 

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HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your feedback, it is always disappointing to learn one of our customers has not enjoyed all aspects of their stay. We always strongly encourage any concerns are raised with a member of the team to have the opportunity to remedy the situation for you. We hope to have the pleasure of your company again in the near... More 

Brighton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We returned from Finlake on Saturday 20th and really didn't want to leave. We stayed in a Superior 6 country VIP platinum and it was worth every penny. Great hot tub checked every day, dishwasher, great views stayed in TR15, sunny terrace all day. Loads to do in the area all seemed half hour drive away. Indoor pool great had... More 

Was this review helpful? Yes 2
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are delighted that the three generations of your party all enjoyed there stay. We look forwards to welcoming you back to Finlake in the near future. More 

Cheltenham, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Wonderful place to stay. We stayed in the lodges which have underfloor heating and hot tubs. On site facilities include childrens parks, entertainment, restaurants, pools, spa experiences. Restaurant food wasnt wonderful but everything else made up for it. Dog friendly, wonderful walks and on the evening their is family entertainment all evening. Visited twice and would go again.

Was this review helpful? Yes 1
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your review, we are delighted you had such a relaxing break at Finlake. We look forward to welcoming you back for your third stay. More 

Camborne, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

A wonderful holiday once again,although not without a few problems with the accommodation, the dishwasher had broken and needed to be replaced and the trip switch fused to the hot tub, but once the dishwasher was replaced this problem was solved. As usual the staff were extremely helpful and professional and are an asset to the company. The food is... More 

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HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for your feedback, we are thrilled you and your family had another fantastic stay at Finlake. We hope it's not too long before we see you again. More 

Poole, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I have just read the recent review from Simon of Weymouth and agree with all he wrote.We also booked this park on the strength of the misleading data which it advertises.Most importantly how could they not open the outdoor pool when the weather was so lovely it was so frustrating not to be able to use this facility.We had booked... More 

Was this review helpful? Yes 1
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for the review from your party regarding your recent stay at Finlake. As mentioned to your family member below, we are sorry that you were expecting the outdoor pool to be open during your stay and the disappointment this caused your party The outdoor pool opening times are advertised on the website and in our brochures for the... More 

Poole, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

We booked this park/accommodation as it was given as 5 Star, and looked like it had a gorgeous outdoor pool. It was definately not 5 star and the outdoor pool can only be used at the weekend!? The brochure is quite misleading on this point, it says outdoor pool open from march to October, and then some small print under... More 

Was this review helpful? Yes 1
HaulfrynGroup, Manager at Haulfryn Finlake, responded to this review

Thank you for both reviews from your party regarding your recent stay with us. We are sorry you were not aware of the outdoor pool opening dates prior to arrival. The outdoor pool opening dates are advertised on the website and in our brochures for the 2015 season. When considering the opening dates for 2016 we will take your comments... More 

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