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Fermain Valley Hotel

Certificate of Excellence
Fermain Lane, St Peter Port GY1 1ZZ
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1 room 1 guest
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Fermain Valley Hotel
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525 Reviews from our TripAdvisor Community

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Traveler rating
    353
    114
    39
    13
    6
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81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (525)
  • Mar-May only
    (147)
  • Jun-Aug only
    (202)
  • Sep-Nov only
    (118)
  • Dec-Feb only
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UK
Level Contributor
291 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Had a one night stay here recently. Arrived in the pouring rain to reception and unfortunately our rooms were back up near the top of the road. Receptionist took us on what she said was a little walk.. Was a little further with luggage and rain. However rooms were nice, comfortable, complimentary chocolates, fruit, good tea and coffee plus sherry... More 

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1 review
5 of 5 stars Reviewed 1 week ago

We had a wonderful 3 day stay. The room was fantastic the view of the bay superb. The food was very good too. Most of all I would like to praise the staff for their kindness and understanding, particularly Reception. Nothing was too much trouble. We certainly look forward to our next visit. Thank you all.

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guernsey
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and son in law had their wedding at the venue which is attached to the hotel also both my daughters stayed the night before and myself and the bridesmaids got ready in the room. The staff were brilliant, nothing was to much trouble. The staff in the hotel did everything to make sure we had everything we needed... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear munanaGuernsey, I would like to thank you for finding the time to leave us such a kind review following your recent stay with us to celebrate your daughter’s wedding. It is always our aim to provide the highest standard of service for all of our guests and I was thrilled to share your kind words with the team who... More 

hampshire
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

We took all our family,including five grandsons ,to Fermain Valley last week for my wife's 70th birthday,and it lived up to all our expectations ,and in some cases exceeded them. The rooms were beautiful and extremely comfortable,with great views over Fermain Bay,and the front of house staff really helpful.We ate in the Rock Garden Restaurant one evening and had a... More 

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Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear pensioner309, Thank you for taking the time to leave us such a kind review following your recent stay with us. I was delighted to hear how much you and your family had enjoyed the special celebration weekend stay with us. To hear that we had exceeded your expectations was truly fantastic so thank you for such kind words. I... More 

London, United Kingdom
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Although this is not our first visit to Guernsey, it is was to Fermain Valley Hotel and it was excellent. The rooms, food, atmosphere, and staff were excellent. Nothing was too much trouble. We will be returning to Fermain Valley that there is not doubt.

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Michele507, I would like to thank you for finding the time to leave such a kind review following your recent stay with us at Fermain Valley Hotel. It was very rewarding to hear how much you had enjoyed your stay with us and that the quality of the restaurants and service had been as much as you would have... More 

Bury St. Edmunds, United Kingdom
Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I have just returned from another wonderful week at the Fermain Valley. (this was our second visit) The friendly staff, the clean luxurious accommodation, the Food from the 2 restaurants and of course the wonderful views from the windows and terraces all made this a very memorable break. This hotel has just one disabled access room (Roll-in-shower)... More 

Was this review helpful? Yes 1
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Peter M, I would like to thank you for leaving such a kind review following your recent return visit to stay with us at Fermain Valley Hotel. I was delighted to be able to welcome you back to the hotel for another stay with us. I was also thrilled to hear how much you had enjoyed your dining experiences... More 

Birmingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Fermain Valley this week, and had a really enjoyable stay. The hotel is excellent, we ate in the Rock Garden Restaurant one evening and had a really good meal. Try the cocktails too they are fantastic. We booked the hotels cinema one evening for a couple of hours and was very well looked after by one... More 

Was this review helpful? Yes 2
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Tony W, I would like to thank you for taking the time to leave such a kind review following your recent stay with us at The Fermain Valley Hotel. I was delighted to hear how much you had enjoyed your dining experience in The Rock Garden Steak House and that you had been able to enjoy some of the... More 

Nottinghamshire
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Fell in love with Guernsey and Fermain Valley Hotel last year and had to visit again. The experience was even better. The buffet breakfast is gone and now served at the table, the internet is much improved and rooms have been refreshed. The Gold Rooms are extremely comfortable with all needs catered for and it is great having a balcony... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear meandmybloke, I would l like to thank you for taking the time to leave some great feedback following your recent stay with us at the Fermain Valley Hotel. It is always a pleasure to welcome guests back to the hotel and I was thrilled to hear that you had enjoyed it so much this year. I was delighted to... More 

Guernsey, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

We had our wedding here and the hotel staff could not have been any more helpful. They were brilliant and accommodating in helping us make our day perfect and exactly how we wanted it to be. on the day all the staff were very relaxed and delivered excellent service! The food was beautiful. We stayed in a Gold room which... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Gdubz2015, Thank you for finding the time to leave such a lovely review following your recent stay at The Fermain Valley Hotel to celebrate your wedding day. I was delighted to share your comments with the team and we were all most pleased that you had enjoyed your experience both at the main hotel and at The Venue for... More 

Bishops Stortford, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a truly amazing time here, where do I start! The reception team were very informative and helpful. We were collected from the airport by one of the hotels drivers and were informed that subject to availability that the drivers will happily take you in and out of St Peter Port during your stay, very nice touch. The food... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Linda P, Thank you for finding the time to write such a kind review following your recent stay at Fermain Valley Hotel. It is always our aim to ensure that all of our guests are provided with the highest possible standard of service when staying with us and I was delighted to share with the team your kind comments... More 

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