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Fermain Valley Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Fermain Lane, St Peter Port GY1 1ZZ
Fermain Valley Hotel
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Ranked #4 of 19 Hotels in St Peter Port
Certificate of Excellence
A recent review
5 of 5 stars reviewed 3 days ago
Tony W Birmingham, United Kingdom
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517 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (199)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (517)
  • Mar-May only
    (147)
  • Jun-Aug only
    (194)
  • Sep-Nov only
    (118)
  • Dec-Feb only
    (58)
All months
Birmingham, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We stayed at the Fermain Valley this week, and had a really enjoyable stay. The hotel is excellent, we ate in the Rock Garden Restaurant one evening and had a really good meal. Try the cocktails too they are fantastic. We booked the hotels cinema one evening for a couple of hours and was very well looked after by one... More 

Was this review helpful? Yes 1
Nottinghamshire
Level Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Fell in love with Guernsey and Fermain Valley Hotel last year and had to visit again. The experience was even better. The buffet breakfast is gone and now served at the table, the internet is much improved and rooms have been refreshed. The Gold Rooms are extremely comfortable with all needs catered for and it is great having a balcony... More 

Was this review helpful? Yes
Guernsey, United Kingdom
5 of 5 stars Reviewed 1 week ago

We had our wedding here and the hotel staff could not have been any more helpful. They were brilliant and accommodating in helping us make our day perfect and exactly how we wanted it to be. on the day all the staff were very relaxed and delivered excellent service! The food was beautiful. We stayed in a Gold room which... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Gdubz2015, Thank you for finding the time to leave such a lovely review following your recent stay at The Fermain Valley Hotel to celebrate your wedding day. I was delighted to share your comments with the team and we were all most pleased that you had enjoyed your experience both at the main hotel and at The Venue for... More 

Bishops Stortford, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a truly amazing time here, where do I start! The reception team were very informative and helpful. We were collected from the airport by one of the hotels drivers and were informed that subject to availability that the drivers will happily take you in and out of St Peter Port during your stay, very nice touch. The food... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Linda P, Thank you for finding the time to write such a kind review following your recent stay at Fermain Valley Hotel. It is always our aim to ensure that all of our guests are provided with the highest possible standard of service when staying with us and I was delighted to share with the team your kind comments... More 

Harrogate, United Kingdom
Level Contributor
31 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely hotel. Had room 11 which was excellent and easily accommodated a double and single. Slight issue that fridge did not work, reported but not repaired during our 3 night stay. Lovely pool with doors which can be opened directly outside, great for kids. Lovely private cinema which can be booked at no extra charge with good selection of films.... More 

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Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear FCH119, I would like to thank you for taking time to leave us some kind feedback following your recent stay with us at Fermain Valley Hotel. I am sorry that you had some issues with your room fridge when staying with us. I have discussed this with our maintenance manager who would like to send his own personal apologies... More 

LEATHERHEAQD
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

I would have given this hotel 5 stars apart from one issue..... we were in room 51 which is in The Venue,up a steap path away from the main hotell I was disappointed that we were not told of this when booking. I have recentley had a heart op so the excercise did me good,I am told, but for others... More 

Was this review helpful? Yes 2
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear DAVID N, I would like to thank you for taking the time to share some kind words following your recent stay with us at Fermain Valley Hotel. I was sorry to hear that the location of your room had not been explained to you when you booked your stay with us. We always try to ensure that all of... More 

Maldon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

An excellent hotel with wonderful views over Fermain Valley. My wife and i have just had our third stay at this hotel, and had a superb time, The rooms are very comfortable and well appointed. All the staff are friendly and very helpful. There are two restaurants available, The Ocean or The Rock Garden. The Ocean offers a varied menu,... More 

Was this review helpful? Yes 1
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Paul J, I would like to thank you for taking the time to leave us such a kind review following your recent stay with us at Fermain Valley Hotel. I am thrilled that you had decided to return for a third visit, it is always such a pleasure to welcome guests back to the hotel. It was very rewarding... More 

Cambridge, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very high quality hotel with amazing views. Staff are extremely helpful with very high levels of service &!attention to detail. We ate in The Ocean restaurant which serves high quality food and the hotel Steak House with some of the best steaks that your ever likely to eat. Now for the negative comments - We stayed for a week... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear CambridgeSound L, I would like to thank you for taking the time to leave some feedback following your recent stay with us. I was delighted that you had enjoyed your dining experiences at the hotel in both The Ocean restaurant which offers some fantastic fresh seafood dishes prepared using fresh local Guernsey produce and also The Rock Garden offering... More 

Nottingham, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the moment we arrived we were struck by the beauty and relaxing feel of the hotel. The staff from many nations are exceptionally friendly & courteous. Our room had a balcony with a view of the valley, well worth having. The breakfast were first class with everything you desired. The Ocean restaurant had a lovely atmosphere & great food.... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear Louise W, Thank you for taking the time to leave us such a kind review following your recent stay with us. I was delighted to share your comments with the team who were all thrilled to hear how they had helped to contribute towards you having such an enjoyable stay with us. I was thrilled that you had enjoyed... More 

Aberaeron, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went there as two couples to celebrate our friend's 60th birthday. From the moment we were picked up at the airport by the courtesy bus and returned there some 3 days later the welcome and service was second to none. All the staff were were so friendly and attentive and especially the duty manager who was a fellow Welshman! The... More 

Was this review helpful? Yes
Timothy C, Guest Relations Manager at Fermain Valley Hotel, responded to this review

Dear malcolm c, Thank you for taking the time to leave such a kind review following your recent stay with us at Fermain Valley Hotel. I was most pleased to be able to share your comments with the team who were delighted you had all enjoyed your stay with us to celebrate your friends’ special birthday. I was delighted to... More 

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