we stayed at Les Douvres over the late August Bank Holiday weekend. We arrived in Guernsey on the early morning flight but it wasn't a problem with them to let us access our room early. The room was very clean and looked over the pool. We had been given a cot for our baby which had been made up beautifully... more

This was a last minute booking based on availability but my wife, daughter and I struck lucky here. Our flight was an early one so we arrived before the room was quite ready. Instead of leaving us to hang around, our cases were stored behind reception and we were served complimentary coffee and biscuits in the garden. Our room was... more

Despite a cold week in June we had a lovely week at Les Douvres. Lisa, Ash and Josef and the rest of their staff did everything possible to make it so. Both of the rooms we occupied were clean and appeared freshly decorated. We ate in the bar most nights and both food and service were excellent. If like us... more

Having read the reviews on Trip Advisor I was very hesitant to book a room at the hotel. Reading the management response however, I decided to give them the benefit of the doubt. After two nights at the hotel, I am pleased I did - the staff were all incredibly warm and welcoming, and it was clear that they were... more

Stayed last year-hotel shabby but adequate,staff professional and friendly. Booked again for 6 nights,as near to family. Hotel has been refurbished in dining room,lobby and some bedrooms,ours was fresh,clean and well appointed,bathroom badly in need of update,but clean. Breakfast excellent and freshly cooked. Staff pleasant but amateurish,harried -odd as we were one of two couples staying in a 26 room... more

Given the reviews currently posted regarding Les Douvres, and its reputation locally of late, it was not without some consideration that I should have made a reservation for last week, whilst on business in the Channel Islands...................Take it from me, whatever you've read or heard about this hotel in recent years, delete it from your mind with immediate effect. No... more

Cannot beleive how this hotel deteriorated so much over a year, room was smelly, bedspreads had cigarette burns to them, the food was cold and sub standard and the staff were arrogant and rude. The bar was full of the locals swearing, not a place to tak your wife on a weeks holiday!! The pool was dirty, only fit for... more

Agree with "Unpleasant" review above. We paid nearly £100 b and b, including a 10% on line discount. Very welcoming receptionist when we arrived early, and were allowed to wait while our room was prepared. It seemed we were lucky to catch anyone at the reception, as most of the rest of our stay it was unmanned. Hotel bar is... more

Two single beds pushed together instead of a double. Wardrobe doors not fixed properly. Torn carpets. Very old beds, could feel springs, unable to sleep. more