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All 5 St.Saviour hotels

Merton Hotel

3.0 of 5 Hotel   |   Belvedere Hill, Jersey, St.Saviour JE4 9PG
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Ranked #2 of 5 hotels in St.Saviour
A recent review
4 of 5 stars reviewed yesterday
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947 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (241)
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Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

Just got back from a 5 night stay, rooms very clean, a bit on the small side, but you only use the room for sleeping when on holiday. Had a slight issue with my daughters bed, booked as double with extra bed, through Expedia, the bed turned out to be a small child's bed, my daughters feet hung over the... More

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Halifax, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

Just returned from a week away staying at the Merton. Would definitely recommend for families as the staff were great with the kids and the facilities are great. The weather wasn't the best for jersey but as we had the aqua dome there was always an opportunity to get the cosies on and gave some fun for all with the... More

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Darwen, United Kingdom
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

Just got back from a week here with the family (including 2 children and 2 grandparents). Everybody absolutely loved it, the staff are all brilliant and nothing is too much trouble. The breakfasts are fantastic, so much choice and everything freshly cooked and piping hot. The rooms are much bigger and nicer than they look on the pictures. The pool... More

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2 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really enjoyed our stay at this hotel. Staff were friendly and really helpful especially when we were leaving the hotel. The entertainment team at the night deliver an excellent show for the children when it is kids zone which all the children participate in. The hotel was very clean as were the rooms which were also very spacious and not... More

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Eastleigh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Merton while in Jersey on business. It is a family hotel, not really any good if you are on your own on a business trip. The room was spacious and very comfortable. Dinner was an all you can eat Chinese buffet on my night, an ok selection of food. Breakfast was fantastic. The staff were all... More

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Tonbridge, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great place for kids, food is absolutely outstanding with so much choice. Don't eat out unless you really need to. Helpful and warm staff at reception. Great all round all inclusive hotel. If you have any children don't look any further as all their needs are under one roof. Would stay here again ;)

Was this review helpful? Yes 1
Glasgow, United Kingdom
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here in July for a third time. We love this hotel! On arrival, we were checked in by a trainee receptionist - she was extremely efficient, friendly and helpful. Not sure why her badge said trainee! The hotel is very friendy and the staff great. There is a lovely family feel about it and we have never had any... More

Was this review helpful? Yes 2
North West England
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Our 3rd stay at the Merton and once again a great time. This place is fantastic if you have children, all ages are catered for with a great entertainment programme. The kids presenter in the evening is fantastic, full of energy and the kids love him. Staff are really good and I agree that at times service in the dining... More

Was this review helpful? Yes 2
Barcelona, Spain
12 reviews 12 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for a week in late July to early August. We chose it based upon price, location, and the superb pool / water park facilities as we knew this would keep the kids occupied. First of all, the staff were excellent, almost without exception. They couldn't do enough for us and really helped make you feel... More

Was this review helpful? Yes 1
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Don't understand why people say service here is good... 2 nights eating at Bonetti, both nights half an hour waiting to be seen.. And half empty.. Terrible. When asked to speak to manager told no one around. Room not great either. All in all disappointing.

Was this review helpful? Yes 1
Seymourgroup, Director of Sales at Merton Hotel, responded to this review

Thank you for your review of Bonetti's at The Merton Hotel. We are disappointed that your expectations were not met . Bonetti’s prides itself on having good quality food and service and we are not sure why you would have experienced these issues, which we are looking into. We continuously work to ensure that quality and service are monitored at... More

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Additional Information about Merton Hotel

Address: Belvedere Hill, Jersey, St.Saviour JE4 9PG
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St.Saviour
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Merton Hotel 3*
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Also Known As:
Merton Hotel St Saviour
Merton Jersey
Merton Hotel Jersey, UK
Merton St Saviour

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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Suites Swimming Pool
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Official Description (provided by the hotel)
At The Merton Hotel, for over 90 years, guests have been delighted and entertained by our high level of hospitality and unbeatable range of facilities. Whether you are travelling as a couple, family or group, you'll find everything to suit your needs conveniently situated under one roof. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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