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Merton Hotel

Travelers' Choice award winner
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Belvedere Hill, St.Saviour JE4 9PG
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Merton Hotel
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1,114 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (306)
Date | Rating
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  • Dutch first
  • English first
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  • German first
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English first
  • All months
    (1114)
  • Mar-May only
    (254)
  • Jun-Aug only
    (510)
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    (310)
  • Dec-Feb only
    (40)
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Darlington, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for 4 nights on business, this hotel has everything you need for a good stay if you are working or holidaying in Jersey, it is conveniently located about a 10 minute walk from St. Helier town centre and a 5 minute walk from the sea. The rooms are comfortable with everything required for a long or short stay.... More 

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Swanley, United Kingdom
1 review
3 of 5 stars Reviewed 2 days ago NEW

We recently stayed at the Merton Hotel, we are frequent visitors there. The rooms were fine. The beds were comfortable. The only problem was the noise that was coming from the above. There should be sort of notice put in the folders which are in the rooms about noise levels because it was very noise from the rooms above us.... More 

Was this review helpful? Yes 1
Seymourgroup, General Manager at Merton Hotel, responded to this review

Many thanks for your comments. We are sorry that your stay was ruined by noise from above your room. We are working on new ways to ensure guests are more considerate of others and our night team are stepping up their nightly checks. I will also investigate your comments regarding breakfast and specifically the vegetable dishes in the evening. In... More 

Astley, Manchester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I travelled with my husband in May for my 60th birthday. We can't fault anything about our visit. We stayed half board and found the food excellent. There was definitely a variety/choice to suit every taste. I do have one criticism and that is the placing of the morning toasters! As they are placed in corners they cause a congestion... More 

Was this review helpful? Yes 1
Cheltenham, United Kingdom
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This was our first trip to Jersey and we decided to take our car with us on the Condor to get the most out of the Island. The hotel is within walking distance of the town centre via the park (about 10 - 15 minutes). The hotel is hidden away, but easy to find with a SatNav. Head East under... More 

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North yorkshire
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed at the Merton for a week on half board. Had stayed previously in the Merton self catering suites next door which are of a much higher standard than the hotel rooms. Our room was ready on arrival and on the top floor so we had a view of the sea. Just a basic standard room as there are no... More 

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Seymourgroup, General Manager at Merton Hotel, responded to this review

Thank you for your constructive feedback. We always aim to produce a varied and exciting menu but in view of your comments I will review the menu choice with our Head Chef to ensure we are keeping the standards high. I will also review the dilution of the cleaning fluid as it is possible that this is what is causing... More 

Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Well, the overall experience was quite joyful, the room was great, the bed was comfortable, breakfast was various and delicious, the fitness centre and swimming pool was amazing too. The only thing that really pissed me off was the last day of stay. I have a flight back to London in the morning 29th of June, so I came down... More 

Was this review helpful? Yes 1
Seymourgroup, General Manager at Merton Hotel, responded to this review

Thank you for your comments. I have spoken to the receptionist in question and she categorically confirms that the taxi company agreed to come to the hotel at the requested time. We can only presume that they missed you on the day. Please accept our sincere apologies as when we get asked for taxis we do our best to book... More 

Hemel Hempstead, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just returned from a 7 night stay, travelling alone, the room was very quiet, clean & comfortable. There was plenty of choice of food in the different Restaurants and the staff were very friendly and helpful. The Aquadome, & outside pool complex was excellent and kept to a high standard. The Hotel is only a 15 min. walk into the... More 

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Glasgow, United Kingdom
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

a lovely hotel, with friendly staff and great rooms. We were comfortable and pleased with the quality and cleanliness of the rooms. The staff couldn't do enough to make our stay better and the food was outstanding, there are a number of potions for eating in this hotel, all of which are fantastic. Can't recommend this hotel enough. The on... More 

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Toronto, Canada
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Merton Hotel Belvedere, St. Saviour, Jersey Island, JE4 9PG, United Kingdom www.mertonhotel.com I believe that a sign of a good hotel is that you are ready to return to it in the future, and that you can recommend it to other people. As such, Merton Hotel is indeed a very good hotel. Although the address reads St. Saviour - one... More 

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Bishops Stortford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Just returned from a 5 night stay and loved it. Food was fab, and all staff in the restaurants were welcoming and made an effort with my sometimes grumpy 3 yearold. Pool across the road was a great plus for families with the water slide and toddler slide, kept my little man happy for ages,and was usually quiet. Whole hotel... More 

Was this review helpful? Yes 1
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