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Chateau La Chaire

Certificate of Excellence
La Vallee De Rozel, St. Martin JE3 6AJ
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334 Reviews from our TripAdvisor Community

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Jersey, United Kingdom
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a staycation here in January. The welcome and attention from the friendly staff was great and the hotel decor was beautiful. Superior room was large and very comfortable and the food in the hotel was superb. There is a lovely walk up the hill at the back of the hotel into the hidden gardens. This hotel offers something... More 

Helpful?
1 Thank Julian B
Jersey
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I spent an excellent four nights with my family at the Chateau as part of their Christmas break package. The first class service started from the moment I emailed the hotel to confirm the booking. The hotel made the trip completely effortless on my part by arranging the flights from London Gatwick and the car hire. We were warmly greeting... More 

Helpful?
Thank TRC2
Longhope, United Kingdom
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 7, 2016 via mobile

My wife and I have just spent three magnificent days here on a winter mid-week break. Hotel is stunning with great facilities, the staff were polite, helpful and professional and it is in a stunning location. Breakfast choices very, very good and meals in the hotel simply fantastic. My only grumble? No tea or coffee making facilities within the room,... More 

Helpful?
Thank Steve B
Jersey, United Kingdom
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed January 5, 2016

What a beautiful Manor House, both externally and internally. We stayed on Saturday, 19th December. On arrival by a very friendly young lady at reception, we were shown into their beautiful lounge. The decor was amazing. We were also given complimentary mulled wine, a nice touch. Our room was probably one of the best we have stayed in and we... More 

Helpful?
2 Thank Maureen L
Stratford-upon-Avon, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 1, 2016

So glad we chose the Chateau for our Christmas break. Our experience from check in to check out was simply outstanding with every attention to detail accounted for. Not our first visit and definitely not our last. A big thank you to both Management and Staff, you are a credit to the Hospitality Industry.

Helpful?
Thank Martin W
Suffolk, United Kingdom
Level Contributor
156 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
5 of 5 stars Reviewed December 26, 2015

After a visit early in the year we decided to book for Christmas. Everything was perfect, food, room, guests, hospitality. But the thing that stood out was the professional staff & Management. This continued throughout our stay & to the very end. Our hire car broke down on Boxing day & the Reception staff went the extra mile in arranging... More 

Helpful?
Thank EastofEngland
East Anglia, United Kingdom
Level Contributor
64 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed December 15, 2015

We popped into Chateau la Chaire for afternoon tea. The service and welcome as usual was excellent. However I am really sorry to say that we were rather disappointed with the quality of our afternoon tea. The sandwiches were like door stops and were boring and rather stale. Scones were excellent, desserts strange! Tea (drink) was very good! Disappointing.

Helpful?
Thank EntrepidEastAnglia
LaChaire-TheRozel, General Manager at Chateau La Chaire, responded to this review

Thanks for your review. I wanted to apologise for the quality of the sandwiches you experienced during your visit. We serve many, many afternoon teas every week without problem and can't see how this can be caused however we have investigated your comments further and will ensure we monitor this for future. I am unsure why you would consider the... More 

Jersey, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 8, 2015

Just love staying at chateau , great food, service , rooms lovely , love the lunches there , breakfast s lovely , staff are lovely will be back soon ;) prices are very good, nice to sit outside when it's sunny for lunch, nice walks round there ;)

Review collected in partnership with this hotel

Helpful?
Thank Luckylooney
dp20
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 4, 2015

Went for afternoon tea as non-residents. A nice tea in a lovely setting (beautiful drawing room), but marred somewhat by the very patchy service. Not really unpleasant, more incompetent. Certainly not 4-star. Specific gripes: - We ordered a glass of mulled wine to start, only to be told ten minutes later than none was available without any real explanation /... More 

Helpful?
3 Thank dp20
Jersey, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 1, 2015

Hiding under a cliff in Rozel tends to make the back bedrooms a bit dark. Excellent welcome and staff were friendly and efficient. Would have liked tea and coffee making facilities in the room. Bathroom was large with an excellent shower (no bath), but with only a small towel rail for heating, it was cold. Also there's no shelf in... More 

Review collected in partnership with this hotel

Helpful?
Thank Michael P
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