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All 31 St. Helier hotels

Radisson Blu Waterfront Hotel, Jersey

4.0 of 5 Hotel   |   Rue de l'Etau, St. Helier JE2 3WF (Formerly Radisson SAS)
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Ranked #14 of 31 Hotels in St. Helier
GreenLeadersSilver level
A recent review
4 of 5 stars reviewed 6 days ago
sjibjib London, United Kingdom
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1,266 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Contributor
11 reviews 11 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I stayed here for one night and had a pleasant stay. I arrived at the hotel early and they were able to check me in very early which was great. The staff were friendly and helpful. I didn't get a chance to check out many of the hotel facilories. It seems to be in a nice area. There's a pier... More 

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JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Guest, Many thanks for your kind feedback on your recent stay in our hotel; we are pleased to hear that you did enjoy your time with us so much. Especially we like to thank you for your positive comments on our Super Breafkast Buffet, which we will share with our Kitchen and Restaurant Team; on their behalf we may... More 

bedford
Contributor
13 reviews 13 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Myself and my family stayed here for one night courtesy of British Airways as our flight back to London was cancelled. The accommodation provided was very good indeed but what lets the hotel down in our opinion is the food and the service provided in the lounge area. We waited for around 20 minutes in the Lounge/Bar area to order... More 

Was this review helpful? Yes 1
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear June, Many thanks for your honest feedback on your recent stay in our hotel; we are sorry to hear of your experience and can assure you that the situation described is certainly not our normal standard. Your comments about the service you received, as well as the food during dinner and breakfast, will be discussed with the according departments... More 

Wakefield, United Kingdom
Top Contributor
51 reviews 51 reviews
10 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Booked a business room for the sea view and free movies because i knew i would be spending time in the hotel room due to my husband attending meetings. The room was really nice and very clean. Towels changed every day and toiletries provided along with hair dryer. Turn down service if required which we didn't. Reception and bar staff... More 

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JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Gill, Many thanks for your feedback on your recent stay in our hotel; we are pleased to hear that overall your did enjoy your stay and would recommend us. Especially we like to thank you for your feedback on our clean rooms, which we will share with our Housekeeping department; your comments about the in-room movies will also be... More 

Brighton and Hove, United Kingdom
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

I selected the Radisson as I have previously stayed at other Radisson properties and found them to be excellent. However on this occasion I found the hotel to be incredibly disappointing with below par customer service. The first thing is that for this weekend away, I selected a hotel with, to be a 4 star or above, car parking, wifi,... More 

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JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Brad, Thank you for your feedback on your recent visit to our hotel; we are sincerely sorry to hear of your experience. The situation described is certainly not our normal standard of service and we can ensure that your comments are taken seriously. All points raised will be discussed with our management team and General Manager to ensure that... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
14 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 1 week ago

I went to a function on the top floor here in September. Wines were almost undrinkable and food was terrible. Woth noting the bar downstairs is pretty grim too and this place does not attract the often excellent staff found in the Jersey hospitality industry. I left a pair of sunglasses in a case behind, and spoke to the front... More 

Was this review helpful? Yes 1
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear guests, Thank you for your feedback on your recent visit to our hotel and we are sincerely sorry to hear of your experience. Please be ensured that your comments are taken seriously and have been discussed with our management team and the General Manager. We will ensure to investigate your comments further and will put procedures in place to... More 

Verwood, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here in Oct 2014 for a week was a great hotel and staff very good The room are friends had did have damage to the wall below the window which was not good for a hotel of this standard The food is very good and staff great rooms was fine and would go back again

Was this review helpful? Yes
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Guest, Many thanks for your comments on your recent stay in our hotel, we are pleased to hear that overall you enjoyed your time with us. Especially we like to thank you for your positive feedback about our friendly staff and the food quality, which will be shared with everybody involved. Your note about the damage in your friends... More 

Birmingham, United Kingdom
Senior Contributor
42 reviews 42 reviews
7 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a very nice modern hotel in an excellent location. Close to the city centre and very close to the ferry port. The restaurant has a good view of the harbour and the food is very good. The breakfast buffet is very good and the service was excellent. The hotel also has a large car park. I would stay... More 

Was this review helpful? Yes 1
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Fred, Thank you for your kind feedback on your recent visit to our hotel, we are happy to hear that you enjoyed your stay with us. A special thanks for your positive notes about our food and service and we will ensure to share this with everybody involved. We hope to see you back soon again, so let us... More 

Tokyo, Japan
Contributor
14 reviews 14 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This, very Scandinavian influenced everything, hotel is, as always, my second home in Jersey, due to its very simply functional for stay and dine. It has everything you need for one-week stay; gym and pool (though just four-stroke long) for your exercise, and bar and full range of servicing restaurant for breakfast, lunch and dinner. As for interior of room,... More 

Was this review helpful? Yes
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Guest, Many thanks for your lovely feedback on your recent stay with us and we are pleased to hear that you like it here so much, especially as you are staying with us on a regular basis. We try to create a comfortable and relaxed stay for every guest, whether they are like you business travelers, or do spend... More 

Guernsey, Channel Islands
Top Contributor
126 reviews 126 reviews
27 hotel reviews
72 helpful votes 72 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Radisson used to be very white and bland with a massive fish tank in reception. It is now much improved, tastefully decorated, helpful staff and good service. Breakfast is also very good. The hotel overlooks the Marina with some great views. It is also convenient for St Helier and is one of the few hotels which has very good... More 

Was this review helpful? Yes
JERZR, Sales & Marketing Coordinator at Radisson Blu Waterfront Hotel, Jersey, responded to this review

Dear Colin, Many thanks for your kind feedback on your recent visit to our hotel; we are pleased to hear that you liked our newly refurbished ground floor area, which has changed indeed quite a bit. Also a big thanks for your positive comments about our hard working staff, which will be shared with everybody involved. We are looking forward... More 

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Additional Information about Radisson Blu Waterfront Hotel, Jersey

Address: Rue de l'Etau, St. Helier JE2 3WF (Formerly Radisson SAS)
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Waterfront Hotel, Jersey 4*
Number of rooms: 195
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Also Known As:
Radisson Blu Waterfront Hotel, Jersey Hotel St. Helier
St Helier Radisson
Radisson St. Helier
Radisson Blu Waterfront Hotel, Jersey St. Helier
Hotel Style:
#1 Business Hotel in St. Helier
#1 Green Hotel in St. Helier
#3 On the Beach Hotel in St. Helier
#4 Spa Hotel in St. Helier
#6 Luxury Hotel in St. Helier
#7 Family Hotel in St. Helier
#8 Romantic Hotel in St. Helier

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