We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 St. Helier accommodations

SACO Jersey - Merlin House

Pier Rd, St. Helier JE2 3WR
Hotel amenities
Save Saved
You added SACO Jersey - Merlin House to your Saves list
SACO Jersey - Merlin House
Best prices for your stay
Enter dates for best prices
mm/dd/yyyy mm/dd/yyyy
Show Prices
You must enter dates to see the best prices.
A recent review
Write a Review

24 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
5 reviews 5 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at SACO Jersey - Merlin House for about 10 weeks and really liked my stay over there. The apartment was nice and I had more than enough space. Proper shower, large and perfectly equiped kitchen and a good bed. SACO Jersey is not the most luxourious apartment but the staff does make the difference. I had some... More

Was this review helpful? Yes 1
Keerbergen, Belgium
Senior Contributor
36 reviews 36 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 6, 2013

We were three and had an apartment on the first floor. The rooms were spacious, the welcome pack complete. There is a Spar and a Checkers right on the corner of the street. Shopping streets are at a 5 min. walk, as is the harbour. You can park your car in a garage 200m up the street. So far the... More

Was this review helpful? Yes
amanda c, Manager at SACO Jersey - Merlin House, responded to this review

Many thanks for you feedback, both good and less good; we very much appreciate you taking the time to tell us of your experiences at SACO Jersey. One of the key benefits of Merlin House is the central St Helier location and excellent access to local amenities as you have appreciated in your comments. We regret the unfortunate experience you... More

Arundel, United Kingdom
Top Contributor
105 reviews 105 reviews
105 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed August 16, 2013

We booked a one bedroom apartment for a weekend visit to Jersey. As we arrived late, the reception was not staffed, and we followed the straightforward instructions emailed to us on how to access the building and, once inside, on how to find our apartment details and the key. The apartment was very spacious - both the living room and... More

Was this review helpful? Yes
Grand Cayman
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 3, 2013

We decided to book an apartment as opposed to staying in a hotel and being confined to one room, and we found SACO and booked directly with them which was easy enough. We were greeted by Amanda who was superb and we couldn't fault her in any way at all, a consumate professional!! The apartment itself was clean and modern,... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed June 2, 2013

I have stayed at Saco Apartments in Bristol and Jersey Merlin House so many times and was the best Self Catering apartment I have ever stayed in England.. The staffs are always polite and help you for evertything you need. I would like to thank you AMANDA from Merlin House in Jersey also Emma in Bristol for a lovely stay... More

Was this review helpful? Yes
Spooner St
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 30, 2013

Overall, I am very pleased with the last-minute decision to book a 1-bed (+ wall bed for the kids) apartment at Merlin House. Good points: Excellent location. A 1 minute walk down the hill to 2 well-stocked corner shops. Liberation Square/Liberty complex 2-3 minutes away. Bus station 3-4 minutes. Prime territory. Clean, reasonably spacious apartment. Even with 2 young children,... More

Was this review helpful? Yes 2
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 6, 2012

Stayed at the SACO Merlin House Jersey Apartment earlier in June for a week. We were in a one bed apartment. It was extremely clean and contained all the facilities you need for a self catering visit. The location is fab. There is a SPAR shop and a Checkers Express corner shop one minute away and you are 5 minutes... More

Was this review helpful? Yes 1
Gosport, United Kingdom
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 10, 2012

Just come back from a long weekend at SACO Jersey. We found the two bedroomed apartment to be spotlessly clean and spacious.The apartment was easy enough to find, a couple of minutes walk from the bus station and we received a warm welcome from Sue. The location is excellent for walking into town with plenty of restaurants and bars and... More

Was this review helpful? Yes 3
15 reviews 15 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 3, 2012

The location and the quality of these apartments are excellent but they are let down by the attitude of the managing company towards their guests. The local manager, Sue, is wonderful and does everything she can to make her guests welcome. Her helpfulness and warmth, however, is in stark contrast to her superiors. These are premium apartments with a premium... More

Was this review helpful? Yes 1
Management response:

Dear thesquirrels, Thank you for your review; we are continuously looking to improve our service and feedback like yours is essential. I am extremely sorry that our service did not meet with your expectations on this occasion and sorry to hear that you did not have sufficient seating in your apartment for the duration of your stay. We pride ourselves... More

Brighton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 3, 2012

Over a decade, I have stayed at this apartment building with my wife, with a friend, and with my wife and young children together. It had always been impeccably managed and scrupulously cleaned, with little sign of the property becoming tired. SACO are not cheap, but can represent excellent value for money when sharing. Kitchen facilities are excellent. Beds are... More

Was this review helpful? Yes 2

Been to SACO Jersey - Merlin House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SACO Jersey - Merlin House

Also Known As:
SACO Jersey - Merlin House St. Helier
Address: Pier Rd, St. Helier JE2 3WR
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Hotel Style:
Ranked #2 of 4 Specialty lodging in St. Helier
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Ideally situated close to the Marinas waterfront and town centre, this is an exclusive collection of studios, one bedroom and two bedroom apartments. The apartments each have spacious living room and dining area, a fully equipped kitchen, bathroom and a large double bedroom. The penthouse apartment has two shower rooms. Reception is by arrangement. Saco operates a no smoking policy within this building. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com and Priceline so you can book your SACO Jersey - Merlin House reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage SACO Jersey - Merlin House, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.