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All 32 St. Helier hotels

The Norfolk Hotel

2.0 of 5 Hotel   |   60-61 La Colombeire, St. Helier JE2 4QA
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The Norfolk Hotel
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Ranked #9 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed January 11, 2014
luvbirdeez Dundee, United Kingdom
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164 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Dundee, United Kingdom
16 reviews 16 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed January 11, 2014

This hotel is the best ever! The staff are so friendly, the facilities are brilliant, and views are great. Great situation and decor brilliant! The nights entertainment good too. Can I say the best waiter ever.....Manuel! Just the best hotel ever!

Was this review helpful? Yes 13
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed October 6, 2013

Very good Hotel. Arrived and all staff helpful, with cases unloaded from bus and taken to Room 230. Room clean, plenty of all round space,cupboard and draw space. Double bed quite comfortable. Deco clean,nothing special, emulsion painted Anaglypta and dull finsh to woodwork, with one or two gaps that could be filled, including around pipes. However room 230 at front... More

Was this review helpful? Yes 5
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 30, 2013

I was very disappointed with myself for booking this Hotel with no Air con, as that is usually one of the most important things on my list! It was so unbearingly hot in the room and if you opened the window it was noisey, Mostly from the other guests outside smoking and chatting loudly! The springs on my matress were... More

Was this review helpful? Yes 2
Redhill, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 26, 2013

The wife & i booked this late deal in August, after i looked it up on tripadvisor, you get some very fussy people on it, as i read most of the reviews, which i compared while at the hotel, i found nothing to complain about. The Norfolk has good honest food, perfect location, good rooms no matter where you are... More

Was this review helpful? Yes 7
Edinburgh, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 25, 2013

this was our first visit to the NORFOLK , but will certainly not be our last , on our arrival everything was done so effeciently, had a lovely roomy room on the 1st floor , the meals were first class , & the staff could not do enough for you , towels changed every day , & rooms were spotless... More

Was this review helpful? Yes 5
Leek, United Kingdom
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 24, 2013

I have just returned from a five day break with my friend at the Norfolk Hotel in St Helier. I have stayed in 4* hotels that do not match the standards and service of this establishment. We had a really good time. The staff are very friendly,nothing is too much trouble for them. Comments I had read on Tripadvisor about... More

Was this review helpful? Yes 5
Top Contributor
53 reviews 53 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 22, 2013

This was our second stay at The Norfolk and the standard of service and friendly, helpful staff remains the same. This hotel is good value for money, but again I would say that the evening meal, although different every night, may seem to lack imagination. So if varied and interesting meals are an important part of your holiday, I would... More

Was this review helpful? Yes 1
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 17, 2013

Stayed here in June 2013 for 2 nights on business. All the staff were friendly, especially those serving beakfast, who were very efficient. During my stay there were a lot of pensioners staying there on holiday and it probably isn't the place if you are looking for a wild time! Didn't have the full English (because I am not keen... More

Was this review helpful? Yes 2
New York City, New York
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 17, 2013

This hotel is well located for shops and transport. It is spotlessly clean and the staff are lovely. The rooms are unspectacular but very good for a 2 star hotel. Breakfast is good. As a vegetarian I do expect shoddy food when I am probably an afterthought but the omelet and quiche were both good. However on the three nights... More

Was this review helpful? Yes 3
13 reviews 13 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 14, 2013

The Norfolk Hotel is very well situated for the park and the town centre. There is a lovely pool area and coffee bar with 'al fresco' dining. The rooms are bright and spacious with loads of storage space and clean towels daily. There are tea and coffee making facilities which are also replenished daily. In the dining room the food... More

Was this review helpful? Yes 3

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Additional Information about The Norfolk Hotel

Also Known As:
The Norfolk Hotel Jersey/St. Helier
Address: 60-61 La Colombeire, St. Helier JE2 4QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
#10 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:2 star — The Norfolk Hotel 2*
Official Description (provided by the hotel):
Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more   less 
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