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All 32 St. Helier hotels

The Norfolk Hotel

2.0 of 5 Hotel   |   60-61 La Colombeire, St. Helier JE2 4QA
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Ranked #11 of 32 hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Robinsonp335 Welton, United Kingdom
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201 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Welton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We stayed from the 30 of August till the 6th of September 2014 Can't praise the staff enough for making our stay there special. I am a Coeliac and have problems eating away from home,but, Brian, and the manager and Lucia In the restaurant were brilliant !! I ate well with no problems. Rooms clean and serviced everyday. Maybe only... More

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Dundee, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This is our fourth year at the Norfolk and we are never disappointed. Our room was clean and lovely fluffy towels also tea and coffee replaced daily. I asked for decaf sachets of coffee and they were put in my room daily. The staff are all exceptional. The reception staff are so helpful and give advice where to go and... More

Was this review helpful? Yes 1
20 reviews 20 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Norfolk for 5 nights from Sat 23rd August. The hotel was spot on location wise, just a short walk into town and not far at all to the nearest bars and restaurants. The staff are extremely helpful and knowledgeable. Breakfast was pleasant, help yourself to fruit juice and cereal and order your tea/coffee/toast/cooked breakfast via the... More

Was this review helpful? Yes 1
Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our second visit to this lovely hotel , praised it last year ,& can only do the same again , the comfort of the room 114, , cleaned everyday ,& the lovely fluffy towels changed daily , The staff in this hotel deserve nothing but praise , from reception to dining room , so pleasant all round can... More

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Cambridge, United Kingdom
4 reviews 4 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just got home after 4 days in Jersey, We stayed at The Norfolk. The Staff were very helpful and obliging. The reception staff kindly made arrangements for our days out, we felt very comfortable there, I think it should be rated higher than a 2 star. A great time. good price, good food and good staff. Thank you Liam &... More

Was this review helpful? Yes 1
Cambridge, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed in the Norfolk Hotel for seven nights and had a fantastic time from the very moment we arrived. The staff are very attentive and offer excellent service and the beds are incredibly comfortable. The food was of a good standard for half board with the added pleasure of having a choice of options for both breakfast and dinner.... More

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Rotherham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WE stayed here on a visit to Jersey for Battle of Flowers week. The holiday was a package organised by Channel Islands Travel so the hotel came recommended. All the staff from reception to dining room and chambermaids were friendly and helpful. The hotel was well maintained and well situated for local park and main shopping centre. It had an... More

Was this review helpful? Yes 1
Colchester, United Kingdom
Top Contributor
52 reviews 52 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a week in July and will definitely return. Rooms are basic but well laid out, very clean and the staff are excellent. Breakfast was very good and all the staff were polite and helpful and everyone greeted you with a genuine smile. We went to a couple of evening entertainments (won the quiz!!) and the Liverpudlian... More

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Grimsby, United Kingdom
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 9, 2014

A very clean, well maintained and fairly large hotel having 100 bedrooms and accommodating 170/180 guests. It is ideally situated near the main shopping centre (a 10 minute walk) of St Helier. The marinas, beach and bus station are all within a10/15 minute walk from the hotel. The rooms are large, nicely decorated and furnished, adequately equipped with plenty of... More

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Preston, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 6, 2014

The family run Hotel is so very friendly with helpful staff who cannot do enough to make it a great stay. The few nights of entertainment were great. My friend had a cycling accident while there and staff even drove me to collect her from the hospital (which is also good) spacious rooms. very good pool area.

Was this review helpful? Yes 1
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Additional Information about The Norfolk Hotel

Address: 60-61 La Colombeire, St. Helier JE2 4QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Norfolk Hotel 2*
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Also Known As:
The Norfolk Hotel Jersey/St. Helier

27 photos of this hotel

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Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Swimming Pool
Hotel Style
#9 Business Hotel in St. Helier #10 Romantic Hotel in St. Helier #10 Family Hotel in St. Helier
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Official Description (provided by the hotel)
Situated minutes from the beautiful Howard Davis Park, the Norfolk Hotel is the perfect place from which to explore the island of Jersey. The hotel is located in the Island's capital St. Helier making it convenient for shopping yet is still only a few minutes walk from the sandy beach at Havre des Pas. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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