We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Norfolk Hotel

Certificate of Excellence
60-61 La Colombeire, St. Helier JE2 4QA
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Norfolk Hotel
Professional photos View all
Browse nearby
The Norfolk Hotel
Write a Review

222 reviews from our community

Traveler rating
    127
    74
    13
    6
    2
See reviews for
33
128
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (222)
  • Mar-May only
    (56)
  • Jun-Aug only
    (94)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (6)
All months
Victoria, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

exceeded our expectations, large, bright, functional room, friendly staff; advised them of early ferry departure and were served a full breakfast one hour before normal breakfast time, excellent value for money

Was this review helpful? Yes
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I really couldn't find a fault with this hotel. The room was very nice, staff very friendly and the breakfast was good (my food allergy was remembered and catered for every morning without asking). Everything you could want for a holiday in Jersey. Within walking distance of the ferry and bus station too.

Was this review helpful? Yes
Newcastle-under-Lyme, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Just got back from a 3 night stay at the Norfolk hotel , (14-17 May) the hotel has everything you need to have a great stay!,room was really spacious and clean, plenty of storage lol,large free car park,outdor heated pool !, really good choice of breakfast and varied dinner menu , staff are all friendly and knowledgeable, must compliment "Micea"... More 

Was this review helpful? Yes
Ipswich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I have just returned from a four day half board break in Jersey (first visit)We hired a car and so to be able to park right outside hotel with no extra charge was so convenient.Our double room had a nice view, was very clean,well furnished with a comfortable bed that would make Lennie Henry envious (a little... More 

Was this review helpful? Yes 1
Plouigneau, France
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for two nights at the Norfolk. Arrived very early because of ferry arrival time and were invited to have breakfast while we waited half an hour for our room to be ready. Throughout our stay nothing was too much trouble and the staff were really friendly. Breakfast was traditional and really good - hot and freshly cooked. Everywhere was... More 

Was this review helpful? Yes
Solihull, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Good hotel, great location, really friendly staff, would definately return. The hotel is walking distance from the bus station, as well as stumbling distance from some goood pubs. There are a number of good restaurants nearby as well, try the chinese restaurant next door!

Was this review helpful? Yes
New Ellerby, United Kingdom
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

The Norfolk Hotel is really clean and has everything you need; perhaps not exactly how you might like but it is all there. Don't forget, this is a 2 star hotel, but in my opinion with a far higher standard of actual service. Plenty of comfortable public areas to sit in and a reasonable choice of drinks in the bar;... More 

Was this review helpful? Yes
Hampshire, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Features akin to the decorative style of the 1920s and 1930s, my partner and I could'nt have asked for a nicer stay. Clean, comfortable, amazing value for money and decor style full of charecter, I'm amazed it does not have a higher star rating. Management and staff helpful and friendly. I highly recomend this hotel to anyone staying in Jersey.... More 

Was this review helpful? Yes 3
Ormskirk, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were very happy and comfortable here. The staff couldn't have been more helpful, and they changed our room when we requested a bath. The bed was one of the best ever - huge, clean and comfy. Soft fluffy towels were provided. The breakfast was lovely. Brilliant hotel.

Was this review helpful? Yes 2
Colchester, United Kingdom
Top Contributor
115 reviews 115 reviews
26 hotel reviews
206 helpful votes 206 helpful votes
4 of 5 stars Reviewed 4 weeks ago

What a revelation! This hotel was such a nice surprise. The rooms are spacious and clean. The bed comfortable, the sheets white, crisp and new. The bathroom was spotless, some shower gel would be nice as the airlines don't allow liquids these days in hand luggage, however this minor issue aside I loved this hotel. What makes this hotel a... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Dining (6)
Viewed
Hotel & grounds (2)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (4)
Viewed
Dining (1)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities