We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Norfolk Hotel

Certificate of Excellence
60-61 La Colombeire, St. Helier JE2 4QA
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
The Norfolk Hotel
Professional photos View all
Browse nearby
The Norfolk Hotel
Add Photo Write a Review

264 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    151
    91
    14
    6
    2
See reviews for
40
153
12
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
  • All months
    (264)
  • Mar-May only
    (64)
  • Jun-Aug only
    (128)
  • Sep-Nov only
    (66)
  • Dec-Feb only
    (6)
All months
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed today NEW

Recently spent a week at this 2 star hotel, and was extremely happy with our choice. The hotel may have a 2 star rating but it gave 4 star service, food was varied and well presented, drinks were keenly priced, and cheaper than many of the local bars, Staff were more than helpful and very pleasant, Rooms large and well... More 

Was this review helpful? Yes
Dundee, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel last year as a couple and decided to take our grandaughter this year as a treat before she goes to senior school. Last year was great and if anything this year was better. Lovely big family room spotlessly clean with nice big fluffy towels every day if you wish. Big choice for breakfast and dinner... More 

Was this review helpful? Yes
Southampton, United Kingdom
5 of 5 stars Reviewed 2 days ago NEW

Fantastic room, beautifully decorated for our honeymoon by the staff. Trips well organised and worth the money paid. Nothing was too much trouble. Food fabulous and good choice. Thanks for a wonderful stay.

Was this review helpful? Yes
Worthing, United Kingdom
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Appreciate this is a 2 star hotel, but the previous week had stayed in a 2 star on Guernsey and was obviously spoilt. No telephones in the rooms Shower was a trickle, the temperature was very erratic and dangerous to the point I badly scolded myself in the nether regions when the water changed instantly to boiling hot, whilst showering... More 

Was this review helpful? Yes
Southampton, United Kingdom
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel obviously caters for tour parties and most of the clientele were elderly (as we gathered from previous reviews), The rooms are spacious and bland, but spotlessly clean. It's the service that makes this hotel stand out. Led by Brian, all the staff were friendly and attentive. The quiz night was a hoot! A welcoming bar which was very... More 

Was this review helpful? Yes
scotland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

The comments made by other guests are a fair summation of The Norfolk's characteristics.The owners have read the demography of the visitors to the island and have met that market admirably. The number of hotel closures in St Helier indicates how difficult it has become to make a business viable- the Norfolk bucks the trend!

Was this review helpful? Yes
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The Norfolk Hotel is situated very close to the center of the town, 5 mins from main shops. We had a quiet room on the 3rd floor at the back of the hotel. The room was spacious, large bed, the bathroom a little cramped but ok. The television a little small. No aircon so the room got quite warm during... More 

Was this review helpful? Yes
Leeds, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed in Norfolk Hotel for 4 nights. Comfortable room with plenty of space. Going into breakfast I was reminded a bit of Butlins with lots of tables laid out in a fairly regimented pattern and we were allocated 'our' table for the next 4 days. However, everyone was very friendly, breakfast was very good and we did enjoy ourselves. We... More 

Was this review helpful? Yes
tyneside
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from the lovely Norfolk Hotel in St Helier. On arrival we were checked in quickly by Brian on reception and our cases were taken to our room by the porter. The room overlooked the car park at the back of the hotel and was very quiet. It was very clean with plenty of storage space. The... More 

Was this review helpful? Yes
Oslo, Norway
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one week in june at Norfolk hotel. Like most of the rewiever says, it is unbelieveable that this hotel has only two stars. The staff were excellent, the hotel spotlessly clean, and the hotel had a friendly atmosphere. Many of the guests had spent there vacation at the hotel year after year. The couple at our neighbouring breakfast... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
Room/suite (5)
Viewed
View from room (1)
Viewed
Dining (6)
Viewed
Hotel & grounds (2)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All management photos (21)
Viewed
Pool/beach area (4)
Viewed
Room/suite (5)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Family/play areas (1)
Viewed
Other (5)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these St. Helier hotels
0.8 mi away
Norfolk Lodge Hotel
Norfolk Lodge Hotel
#19 of 32 in St. Helier
4.0 of 5 stars 350 reviews
0.4 mi away
Pomme d'Or Hotel
Pomme d'Or Hotel
#4 of 32 in St. Helier
4.5 of 5 stars 940 reviews
0.4 mi away
Fort d'Auvergne Hotel
Fort d'Auvergne Hotel
#3 of 32 in St. Helier
4.5 of 5 stars 425 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
The Inn Boutique
The Inn Boutique
#11 of 32 in St. Helier
4.5 of 5 stars 482 reviews
0.8 mi away
The Savoy Jersey
The Savoy Jersey
#5 of 32 in St. Helier
4.5 of 5 stars 686 reviews
0.8 mi away
Radisson Blu Waterfront Hotel, Jersey
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay