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The Norfolk Hotel

Certificate of Excellence
60-61 La Colombeire, St. Helier JE2 4QA
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The Norfolk Hotel
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The Norfolk Hotel
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209 reviews from our community

Traveler rating
    117
    71
    13
    6
    2
See reviews for
31
122
7
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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Reviewer
4 reviews 4 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 27, 2015

My husband and I stayed here for 5 nights on our honeymoon, and we definitely don't regret it! We arrived earlier than checkin, but that wasn't an issue, we were able to leave our bags in the lobby and they would let us know when our room was ready. We sat outside by their cafe and had a drink. (Reasonably... More 

Was this review helpful? Yes 5
Salisbury, England, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 25, 2014

Very nice family run hotel close to St Helier town centre, with great staff who make you feel very welcome. Considering this is a 2* hotel, the facilities and rooms are better than some 4* I have stayed in, and it is excellent value for money. As an example of how accommodating the staff are, I stupidly left some clothes... More 

Was this review helpful? Yes 4
norwich
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed October 17, 2014

We stayed here in September (13th for 1 week ) had a lovely stay. room we were in was 233, the room was a generous size and cleaned every day, bathroom was also good, shower powerfull with plenty of hot water and lovely big fluffy towels, also changed every day if you left them on floor..the staff are lovely and... More 

Was this review helpful? Yes 8
Newcastle, United Kingdom
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 15, 2014 via mobile

Just had our first holiday in Jersey and stayed at the Norfolk.extremely good value for money and the staff where lovely. Didn't make use of the swimming pool as the weather wasn't warm enough but used the restaurant, coffee shop and the bar and had an excellent time.

Was this review helpful? Yes 6
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 4, 2014 via mobile

Very nice family run hotel staff are excellent has lone traveller visiting friends in Jersey they look after me very well and welcome my friends too . Rooms very clean and had what u needed with laundry room not for away . Thou couldNT get WiFi in rooms wasn't a problem for me , food was not fancy but always... More 

Was this review helpful? Yes 7
Newcastle upon Tyne, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 1, 2014

Me and my husband stayed here for 7 nights from the 20th of September to the 27th of September 2014 for our 50th Wedding Anniversary. We had an excellent holiday. The hotel was clean, the food was great and the staff were most helpful. We thoroughly enjoyed our stay and will be returning next year to this hotel.

Was this review helpful? Yes 7
North yorks
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 24, 2014

Lived in Jersey fro 30 years and just returned for a short break with my mother to visit friends. Stayed at the Norfolk Hotel and was delighted - what a good choice! I was rather worried it would be noisy as is it in St Helier but it was very quiet. The hotel is very up to date in decor... More 

Was this review helpful? Yes 7
Knighton, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 15, 2014

I have just returned home from a week long stay at the Norfolk Hotel with my wife and six other friends and felt I should pay a compliment to the Hotel. I had read reports on the place and wondered what I had let myself in for reading some of the harsh reports. I can only say that I thought... More 

Was this review helpful? Yes 7
Welton, United Kingdom
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 8, 2014

We stayed from the 30 of August till the 6th of September 2014 Can't praise the staff enough for making our stay there special. I am a Coeliac and have problems eating away from home,but, Brian, and the manager and Lucia In the restaurant were brilliant !! I ate well with no problems. Rooms clean and serviced everyday. Maybe only... More 

Was this review helpful? Yes 8
Dundee, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 2, 2014

This is our fourth year at the Norfolk and we are never disappointed. Our room was clean and lovely fluffy towels also tea and coffee replaced daily. I asked for decaf sachets of coffee and they were put in my room daily. The staff are all exceptional. The reception staff are so helpful and give advice where to go and... More 

Was this review helpful? Yes 5
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