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All 33 St. Helier hotels

Fort d'Auvergne Hotel

3.0 of 5 Hotel   |   Havre des Pas, St. Helier JE2 4UQ
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Ranked #9 of 33 hotels in St. Helier
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Lauren M London, United Kingdom
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310 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The hotel is clean and efficient, the breakfast is free, and the bar is well-stocked. The rooms are tired, with outdated decor and worn carpets, but I have to say everything was incredibly clean. We were a large group and they accommodated us very well. Overall I think it's a good value compared to what else was available but be... More

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London, UK
Top Contributor
83 reviews 83 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is excellent, a short walk from town and with great views. There is no car parking, but there is a multi-storey about 5mins walk away. Our room did look fairly dated, but was clean and the beds were comfortable. The lack of air-conditioning was noticeable, but bearable. The bathroom was small but very clean and... More

Was this review helpful? Yes 1
St. Helier, United Kingdom
4 reviews 4 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel for a second year running. Very comfortable if maybe a little dated, staff very friendly and helpful. Short walk in to town but the bus stops right outside. Will be going again.

Was this review helpful? Yes 3
Brighton, United Kingdom
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

There are just three things I expect from a hotel: 1). That the room is clean and comfortable. 2). The food is cooked with passion. 3). The staff are well trained in customer care. Fort D'Auvergne scores high on all three counts... especially with the third espect; as had been reported elsewhere in these review pages, nothing is too much... More

Was this review helpful? Yes 1
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

On arriving outside the hotel we were slightly sceptical about what to expect as the hotel is very close To the road. Once we checked into the hotel we were advised that we had been upgraded to a seaview bedroom, we were delighted with our room which had wonderful views of the sea and rocky beach. The room was a... More

Was this review helpful? Yes 4
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

I was last in Jersey in 1972 and I doubt this hotel has changed at all in the interim. If you want 1970s decor, no frills, no air conditioning, no wifi, hardly any electrical sockets, a bathroom the size of a shower, indifferent service and a tasteless breakfast, then this is the place for you. Personally I forfeited my prepaid... More

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ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

We note that you are a more local reviewer and regret that you found our hotel different to your expectation. We make it clear that we are a more traditional hotel which seeks to provide great value. There are many reviews which will attest to this. The Fort d’Auvergne has seen a full refurbishment and enlargement in recent decades as... More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Fort d'Auvergne Hotel for a week in July on a bed and breakfast basis. We found our room to be comfortable, clean and well maintained. Facilities in the room were fairly basic but included hair dryer and tea/coffee making facilities. The TV, though small, was good enough. The only issue we had with the room was... More

Was this review helpful? Yes 2
ManagerJersey, Manager at Fort d'Auvergne Hotel, responded to this review

We are delighted that you enjoyed your stay and that you found our staff on the whole to be friendly and attentive. Your opinions are constructive and valuable to us at the hotel. We do value your feedback which helps us to improve our service for the benefit of future guests.. Thank you. More

Swindon, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

I have to say having read other reviews I am not sure I even stayed in the same hotel... The location is second to none and we had a room with a balcony and gorgeous view out to sea which was lovely, I would agree with other reviewers in that the hotel is very dated but nonetheless clean and tidy,... More

Was this review helpful? Yes 2
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights with a group of friends, we all found the hotel very friendly and all staff helpful. Most staff were foreign but were still ok. The views from the hotel were superb and totally unspoilt. We were only on bed and breakfast but the food was excellent, well cooked and presented. The hotel was dated but... More

Was this review helpful? Yes 2
Southampton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Stopped here for 5nights with my partner, the service in all departments was brilliant and attentive. The bedroom was a little dated and the shower rather old but was very clean and presented well. Location could not of been better, excellent bus service right outside the hotel. Excellent indoor swimming pool beach right outside. Will stop here again if in... More

Was this review helpful? Yes 1
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Additional Information about Fort d'Auvergne Hotel

Address: Havre des Pas, St. Helier JE2 4UQ
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Fort d'Auvergne Hotel 3*
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Also Known As:
Fort D'Auvergne Hotel Jersey/St. Helier
Hotel Fort d Auvergne

56 photos of this hotel

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All traveler photos (49)
Hotel & grounds (16)
Dining (3)
Pool/beach area (5)
View from room (5)
Room/suite (5)
Family/play areas (2)
Other (13)

Management photos: Courtesy of the property manager

All management photos (8)
Hotel & grounds (5)
Pool/beach area (2)
Dining (1)


Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style
#2 On the Beach Hotel in St. Helier #8 Family Hotel in St. Helier #12 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
The Fort d'Auvergne Hotel is bordered by the sea and sandy beach on two sides and occupies what is one of the best maritime positions in Jersey's capital, St Helier.The hotel itself is traditional in style with modern amenities including its air conditioned seafront table d'hote restaurant and an outstanding luxury indoor pool complex with unrivalled views over the bay. There is only a pedestrian promenade separating the hotel and the sea shore.A public bus stop is directly outside the hotel. Whilst the Fort d'Auvergne Hotel has no on-site car park due to its unique maritime site, public car parks are available within a five minute walk of the hotel. Car hire is available from Sovereign Car Hire, across the road from the hotel - overnight parking for Sovereign hire cars may be available by separate arrangement with this operator directly. ... more   less 
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