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Norfolk Lodge Hotel

3.0 of 5 Rouge Bouillon, St. Helier JE2 3ZB
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Norfolk Lodge Hotel
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Norfolk Lodge Hotel
Norfolk Lodge Hotel
Norfolk Lodge Hotel
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303 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • Dutch first
  • English first
  • French first
  • German first
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There are newer reviews for Norfolk Lodge Hotel
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Eastbourne East Sussex UK
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 28, 2009

the room was noisy from traffic lights right outside our window, it smelt very musty, the mattress was sunken with virtually no spring in it , the indoor pool was freezing and only allowed a max of 18 people, as a whole the food was good but the serving situation in the restauraunt was in my view very poor, guests... More 

Was this review helpful? Yes 2
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

We have no record of any comments of this nature being made by guests staying with us. We do regard that we offer excellent value at the hotel and do genuinely try to attend to the needs of our guests when these are made known to us. Much new double glazing has been fitted to the road fronting bedrooms (these... More 

Abergele, United Kingdom
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 23, 2009

Just returned from this Hotel on Jersey the food here is very Fine Dining and could not be faulted with an exstensive choice of Menu and all fresh produce I would not hesitate to give 5 stars. Tha Staff are a delight and nothing is to much trouble they will do anything you ask of them,and are willing to please... More 

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1 review
4 of 5 stars Reviewed September 21, 2009

We have just spent a week at the Norfolk Lodge and from the moment we arrived (quite late due to ferry delays) we were made most welcome. The manager and his staff were exceptional and all in all we had a most enjoyable holiday. Food very good and hotel very clean.

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 1, 2009

We have just returned from a 3 night stay, staying on a room only basis. Our room was very clean, infact the entire hotel is kept spotless. Rooms are well equipped with TV, tea and coffee making facilities and hairdryer. We did not find the room noisy and did not hear any noise from neighbouring rooms although this was probably... More 

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Trowbridge, United Kingdom
13 reviews 13 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2009

mother lives on island ,so visit alot and have to stay in hotels.This is one of the best in terms of price and immaculate level of cleanliness.the staff,especially Norbert ,Beatrice and Mr de Costa ,actually do care about their customers and go out of their way to help.The hotel is within healthy walking distance of the town,and we were able... More 

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Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed August 12, 2009

I chose this B&B as it was recommended as the best B&B in St Hellier however this is much more like a motel than any B&B I have ever been to! We stayed in room 15, on the corner facing the road and it was noisy both from traffic, with lack of double glazing and from the floor boards upstairs... More 

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1 review
4 of 5 stars Reviewed August 11, 2009

I thoroughly enjoyed my couple of days at the Norfolk Lodge, the staff were very attentive and helpful during my stay, the food was delicious and the swimming pool was an added bonus - very relaxing! My room was clean and i couldn't hear anybody at night, which is rare in hotels! There was also enjoyable family entertainment in the... More 

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12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 3, 2009

I have just come back from the Norfolk Lodge Hotel in Jersey. I stayed there for nine nights, and it was the best holiday we have ever had there. This was our 5th year staying in the Hotel, and everything was spot on. All the staff were so friendly, especially Beatrice on Reception and Mr De Castro the Manager they... More 

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3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2009

If you're looking for 5 star luxury then The Norfolk Lodge is not for you but if you want great value for money with excellent food far better than many 3 star hotels in Jersey , both breakfasts and evening meals (excellent value) staff who are very helpful ,knowledgeable , pleasant and always on hand without being obtrusive then look... More 

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Middlesbrough, England
2 reviews
4 of 5 stars Reviewed June 1, 2009

"You'll love it here, the food is delicious", so commented one of the leaving guests as we arrived. Though initially we thought our room was a little old fashioned, blankets not duvet, and perhaps a little small and thin walled, it was meticulously looked after by the friendly cleaner. We were immediately impressed the next day by the well cooked... More 

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Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St. Helier JE2 3ZB
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norfolk Lodge Hotel 3*
Number of rooms: 101
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Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier
Hotel Style:
#5 On the Beach Hotel in St. Helier
#14 Family Hotel in St. Helier
#16 Romantic Hotel in St. Helier

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Room/suite (3)
Hotel & grounds (6)
Family/play areas (1)
Pool/beach area (4)
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Other (7)

Management photos: Courtesy of the property manager

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Hotel & grounds (11)
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