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All 33 St. Helier hotels

Norfolk Lodge Hotel

3.0 of 5 Hotel   |   Rouge Bouillon, St. Helier JE2 3ZB
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Norfolk Lodge Hotel
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86%
Ranked #17 of 33 hotels in St. Helier
A recent review
4 of 5 stars reviewed 1 week ago
safhols Hockley, United Kingdom
  • Reviews (268)
  • Photos (44)
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  • Room tips (55)
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268 people have reviewed this hotel

Traveler rating
    114
    109
    30
    11
    4
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79
111
17
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Any
English first
Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

This is a out of date facility. The single rooms don't have enough space for you to lay your suitcase down but have enough room for a dresser; how does that work? Breakfast was good and the service by the staff in the dining room was really good. I must say I don't want to hear the staff flirting with... More

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St. Andrews, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 days ago NEW

Was visiting jersey for the fourh time stayed at the inn which was excellent. But had friends with us for first time. Took them around a few hotels for a drink which had been to before .went in to the norfolk and went to order and was told by a not to pleasant barman it was residents only but there... More

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Hockley, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago NEW

Had a 3 night stay at this hotel and would recommend it. I was quite lucky as I was single traveller and was upgraded to a double room in the West Wing which is a separate building (in fact a really lovely converted house) so that was quite a bonus! Everything is spotless, bed linen changed and fresh towels every... More

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Horsham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great value for money hotel, average age of guests much older than us but not a problem. Nightly entertainment in the bar targeted to older guests but not a problem for us as we were out every night. The breakfast is fantastic and well worth having. They also serve dinner which looked good on the menu but we didn't give... More

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Cambridge
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first time at the Norfolk Lodge, and we were impressed. Not a pile of pretty match boxes hotel, but one that has developed by addition and upgrading over some years. We didn't mind the stairs. We liked the food, with a very good selection on the Half Board package. Breakfasts were great, sausages delicious. Twice weekly carvery was good... More

Was this review helpful? Yes 1
Wrexham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We`re just back from a three night stay at the norfolk lodge and i have to say we enjoyed every minute of it,we stayed in room 125 which was a family room so we had loads of room and it was spotlessly clean.At breakfast there was an excellent selection e.g.:- full english and continental breakfasts as standard but you can... More

Was this review helpful? Yes 1
England
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Norfolk Lodge Hotel for the first time last week and really liked it. The decor in the rooms could do with a bit of updating and due to it being situated on a roundabout it could be quite noisy at night but they are the only negatives we could find for the Hotel. The room was... More

Was this review helpful? Yes 1
Sevenoaks, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the second time we've stayed at this hotel and we've been delighted on both occasions. A major bonus is the fact that it has a spacious car park, as parking in and around St Helier is a nightmare. A couple of years ago we stayed at another hotel just up the road from the Norfolk Lodge and it... More

Was this review helpful? Yes 2
Isle of Wight, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we had 2 rooms one for us and one for disabled mum. we had to use staff rear entrance to get mum into hotel. there was a lift down to dinning room, but she had to open a fire door, walk past stair well with no hand rail, open another fire door, go up a step and then up 3... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for taking the time to give us your feedback. The pictures you have posted are very much appreciated. The entrance mentioned is not a staff entrance but rather is an entrance often used by guests to facilitate easy entry into ground floor corridor guest bedrooms. Within this corridor we have a number of bedrooms with new walk in... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Norfolk lodge for a week for the first time and would definitely go back. All of the staff were very polite pleasant & helpful rooms were spotles & food was exellent. Hats off to management job well done.

Was this review helpful? Yes 2
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Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St. Helier JE2 3ZB
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norfolk Lodge Hotel 3*
Reservation Options:
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Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier

44 photos of this hotel

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Pool/beach area (3)
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Hotel & grounds (3)
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Management photos: Courtesy of the property manager

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Hotel & grounds (11)
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Other (1)

Amenities

Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style
#6 On the Beach Hotel in St. Helier #10 Family Hotel in St. Helier #17 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more   less 
Number of rooms
101

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