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All 33 St. Helier hotels

Norfolk Lodge Hotel

3.0 of 5 Hotel   |   Rouge Bouillon, St. Helier JE2 3ZB
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Norfolk Lodge Hotel
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Ranked #18 of 33 hotels in St. Helier
A recent review
4 of 5 stars reviewed 5 days ago
Joy2hols Barnsley
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269 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
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  • English first
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English first
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights at the beginning of July, we were in the annex part if the hotel, the room was very spacious but as you went in through the house to get to the bedroom it had a really fusty old smell that made my husband asthmatic! Once in the bedroom it was fine, we didn't have... More

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Senior Contributor
26 reviews 26 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Just back from a weeks holiday staying half board here and would recommend. The family room we had was nicely furnished, clean with comfy beds, tea /coffee/ hot chocolate in room plus hairdryer. The children had a separate room off ours with bunk beds. We had maid service every day. Our room was at the front of the hotel which... More

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a out of date facility. The single rooms don't have enough space for you to lay your suitcase down but have enough room for a dresser; how does that work? Breakfast was good and the service by the staff in the dining room was really good. I must say I don't want to hear the staff flirting with... More

Was this review helpful? Yes 1
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for your opinion. We are always pleased to receive feedback. We are pleased that you found our dining room staff to be really good and enjoyed a good breakfast. Respectfully, we do not share your view that we are an out of date facility as the Norfolk Lodge Hotel has seen considerable investment in recent years. Indeed, we... More

Hockley, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Had a 3 night stay at this hotel and would recommend it. I was quite lucky as I was single traveller and was upgraded to a double room in the West Wing which is a separate building (in fact a really lovely converted house) so that was quite a bonus! Everything is spotless, bed linen changed and fresh towels every... More

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ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

We are delighted that you enjoyed our west wing accommodation. This wing of the hotel is appreciated by many guests and we are pleased that you felt it was a really lovely converted house. Thank you for these comments. Only one brand of bed is used within the Morvan Hotels group and this is a selected quality bed brand from... More

Horsham, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great value for money hotel, average age of guests much older than us but not a problem. Nightly entertainment in the bar targeted to older guests but not a problem for us as we were out every night. The breakfast is fantastic and well worth having. They also serve dinner which looked good on the menu but we didn't give... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our first time at the Norfolk Lodge, and we were impressed. Not a pile of pretty match boxes hotel, but one that has developed by addition and upgrading over some years. We didn't mind the stairs. We liked the food, with a very good selection on the Half Board package. Breakfasts were great, sausages delicious. Twice weekly carvery was good... More

Was this review helpful? Yes 1
Wrexham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We`re just back from a three night stay at the norfolk lodge and i have to say we enjoyed every minute of it,we stayed in room 125 which was a family room so we had loads of room and it was spotlessly clean.At breakfast there was an excellent selection e.g.:- full english and continental breakfasts as standard but you can... More

Was this review helpful? Yes 1
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed at the Norfolk Lodge Hotel for the first time last week and really liked it. The decor in the rooms could do with a bit of updating and due to it being situated on a roundabout it could be quite noisy at night but they are the only negatives we could find for the Hotel. The room was... More

Was this review helpful? Yes 1
Sevenoaks, United Kingdom
5 reviews 5 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 19, 2014

This is the second time we've stayed at this hotel and we've been delighted on both occasions. A major bonus is the fact that it has a spacious car park, as parking in and around St Helier is a nightmare. A couple of years ago we stayed at another hotel just up the road from the Norfolk Lodge and it... More

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Isle of Wight, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 17, 2014

we had 2 rooms one for us and one for disabled mum. we had to use staff rear entrance to get mum into hotel. there was a lift down to dinning room, but she had to open a fire door, walk past stair well with no hand rail, open another fire door, go up a step and then up 3... More

Was this review helpful? Yes 1
ManagerJersey, Manager at Norfolk Lodge Hotel, responded to this review

Thank you for taking the time to give us your feedback. The pictures you have posted are very much appreciated. The entrance mentioned is not a staff entrance but rather is an entrance often used by guests to facilitate easy entry into ground floor corridor guest bedrooms. Within this corridor we have a number of bedrooms with new walk in... More

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Additional Information about Norfolk Lodge Hotel

Address: Rouge Bouillon, St. Helier JE2 3ZB
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Norfolk Lodge Hotel 3*
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Also Known As:
Norfolk Hotel St. Helier
Norfolk Lodge Hotel Jersey/St. Helier

44 photos of this hotel

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All traveler photos (27)
Dining (3)
Pool/beach area (3)
Hotel & grounds (3)
Room/suite (2)
View from room (3)
Other (13)

Management photos: Courtesy of the property manager

All management photos (18)
Hotel & grounds (11)
Pool/beach area (1)
Bathroom (2)
Room/suite (2)
Dining (1)
Other (1)


Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style
#6 On the Beach Hotel in St. Helier #11 Family Hotel in St. Helier #19 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
The Norfolk Lodge occupies a substantial landmark site in St Helier. It is one of Jersey's most established and successful hotels with substantial free on-site parking provision. Key strengths of the hotel include its superb indoor swimming pool complex and its large public areas that lend a quality feel to the hotel. The hotel boasts great freshly prepared catering, an all day menu and a comprehensive evening entertainment programme. All 101 bedrooms are well furnished and equipped. ... more   less 
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