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All 32 St. Helier hotels

Westhill Country Hotel

2.0 of 5 Hotel   |   Mon-a-l'Abbe, St. Helier JE2 3HB
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Westhill Country Hotel
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89%
Ranked #5 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed October 12, 2013
RElli0tt Warnham, United Kingdom
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154 people have reviewed this hotel

Traveler rating
    99
    39
    8
    6
    2
See reviews for
69
57
5
3
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Warnham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 12, 2013

We have just shared 4 great days at this Hotel. The owner being a motor enthusiast himself ensured that our every need was met, even advising on a good local mechanic when a breakdown was encountered by two of our party. Rooms were clean and tidy food was good and plentiful. If you are thinking of a classic car trip... More

Was this review helpful? Yes
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you for your very kind words. It is very much appreciated by all the staff especially after an extremely busy year. We hope to have the pleasure of welcoming you all back again in the future. Happy motoring!! More

Leicester, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 11, 2013

This hotel is rated as 2 best in st helier on trip advisor and that is the reason I booked it ,however when we arrived we were shocked how old fashioned it was ,the decor and furniture was so dated and tired we felt we had stepped back into the 80s. The restaurant manager was very domineering and patronising and... More

Was this review helpful? Yes 1
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

You say you were shocked how old fashioned the decor way. I'm just as surprised you didn't mention this to me during one of our many chats. The staff and I were certainly under the impression you both were enjoying yourselves and having a nice holiday. I must agree that the room you occupied is as you put it "dated... More

LEATHERHEAQD
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 2, 2013

Our club had wanted to come to jersey for many months eventually 10 classic/vintage cars arrived last weekend. We had the best weekend ever, nothing was too much trouble for any of the staff they were brilliant. The food was excellant even when catering for the very busy Saturday evening when we had 40 people for dinner.... No problem for... More

Was this review helpful? Yes 4
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you for your very kind review. I'm glad to hear you all had a great time on Jersey. We all enjoyed having you stay and look forward to welcoming you back soon. More

Huntingdon, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 16, 2013

The service at the Westhill is outstanding and nothing is too much trouble. It is a family run hotel and it shows by the friendly, efficient and polite staff, all of who make sure your stay is the best. The hotel is a few years old but more rooms are being renovated this winter and the accommodation is very comfortable.... More

Was this review helpful? Yes 4
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you for taking the time to write your review and for all your kind comments. We close for the winter on Sunday 5 October and refurbishment work to start straight way. Hope to welcome you back again in the future. More

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

Returned home a week ago,spent a wonderful week at the Westhill. We were made most welcome from arrival onwards,everyone so friendly,nothing too much trouble. Room was basic but spotless as was the whole Hotel. Booked on a B&B basis,good choice of Breakfast,cooked breakfast excellent.Our waiter Fabio gave us excellent service. Spent many hours in the lovely gardens,just chilling out especially... More

Was this review helpful? Yes 4
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you for writing your review. We all look forward to welcoming you back again soon. More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 12, 2013

We stayed here for 5 days week and found the hotel didn't match the excellent reviews on here which we based our stay on the hotel really did seem to be aimed at older people. The facilities were not great the rooms were dated and smelt of damp (although the cleaning done daily was good), the TV was tiny with... More

Was this review helpful? Yes 1
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you taking the time to write your review. I am sorry to hear the hotel did not meet your expectations. As you correctly state we do cater for the older generation but generally have a nice mixture of ages throughtout the season. It is a shame you did not bring to my attention your disapointment with the bedroom while... More

Shanklin, United Kingdom
Senior Contributor
48 reviews 48 reviews
20 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed September 12, 2013

We stayed here recently with some friends for a short break in Jersey. The hotel is a fair distance out of the main town, not really within walking distance for a night out but we got taxis down and back and it only cost about £6 each way. Having said that the hotel offers evening meals and provides a variety... More

Was this review helpful? Yes
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Thank you very much for writing your review. We are all very pleased that you enjoyed your stay with us. I am sorry to learn about the manner inwhich you were dealt with by one of our members of our staff. The person involved has dealt with. This winter we do have a refurbishment plan in place which includes a... More

London
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 11, 2013

We only stayed in this hotel for 2 nights, but during that time I didn't really see why so many people give this place such rave reviews. Booking experience was great - very helpful, as was check in and all other interactions with the reception staff - they were all very friendly, helpful and efficient. The room was clean and... More

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Berwick upon Tweed, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
153 helpful votes 153 helpful votes
5 of 5 stars Reviewed September 6, 2013

The Westhill continues to be a wonderful hotel with loyal hardworking staff. People continue to return here as it is very well maintained,has loyal hard working staff and remains spotless with all rooms/areas being maintained to a high standard. Mathew and team welcome people and ensure that they provide all necessary information to help have a fantastic stay. The car... More

Was this review helpful? Yes 4
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

I am delighted that you enjoyed your stay with us and I have passed your very kind comments on to the rest of the team! We are all saving up hard for Marek's segway next season. Hope to welcome you back in the very near future. Jonathan Smale More

Brighouse, United Kingdom
1 review
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed September 6, 2013

Having stayed at this hotel over many years we know how it has continued to improve and provide excellent service under the expert care of the management. It is a pleasure to stay and relax in pleasant surroundings with excellent food and service. You cannot ask for more - the staff are courteous and always attentive. It is no wonder... More

Was this review helpful? Yes 102
JonathanSmale, Owner at Westhill Country Hotel, responded to this review

Dear Mr & Mrs Raus, Thank you very much for taking the time to write such a wonderful review. We are all very pleased that you enjoyed yet another holiday in Jersey at the Westhill and everything was up to your expectations. We look forward to welcoming you back again soon. Jonathan R Smale More

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Additional Information about Westhill Country Hotel

Also Known As:
Westhill Hotel St Helier
Westhill Country Hotel Jersey/St. Helier
Address: Mon-a-l'Abbe, St. Helier JE2 3HB
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Family Hotel in St. Helier
#15 Romantic Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Westhill Country Hotel 2*
Official Description (provided by the hotel):
Matthew and Jonathan wish you a very warm welcome to the Westhill Country Hotel which has been owned and run by the family for over forty years. We take pride in providing enjoyment; relaxation and value have been our standards since the hotel began. ... more   less 
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