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Monterey Hotel

3.0 of 5 St. Saviour's Road, St. Helier JE2 7LA
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Certificate of Excellence 2014
Monterey Hotel
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Monterey Hotel
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406 reviews from our community

Traveler rating
    219
    131
    41
    6
    9
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78
218
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13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Jersey, United Kingdom
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed March 2, 2011 via mobile

This hotel may be a bit updated but the rooms are clean, has adequate facilities and roomy. The staff are excellent and bend over backwards to make you feel welcome, content and relaxed. I would definitely recommend this hotel.

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ManagerJersey, General Manager at Monterey Hotel, responded to this review

We are pleased that you found our hotel to be excellent overall. Images of bedrooms and our newly refurbished restaurant and bar are available on our website. The feedback received in respect of our recent refurbishment has been enormously positive for the hotel. Thank you for your intention to recommend the Monterey Hotel. More 

Contributor
17 reviews 17 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 21, 2011 via mobile

The hotel is only a short walk from the centre of st helier. 10mins to liberation bus centre to go out and about around the island. The rooms are dated but comfortable. Front of the building suffers from noise from the road. The spa facilities are pleasant enough. The staff were exceptionally attentive and I have only had similar quality... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 12, 2010

Very pleased with the effort this Hotel made in dealing with my wife's celiac problem. Without any request, gluten free cereal and bread were provided for breakfast and we were assured that the evening meals would not be a problem. Our first room faced the street and as light sleepers we did have a disturbed first night. On mentioning this... More 

Was this review helpful? Yes 2
ManagerJersey, Director of Sales at Monterey Hotel, responded to this review

Dear Guests We are pleased to advise that the Monterey Jersey has now re-opened (3rd Feb.) after substantial remodelling and refurbishment works to its Gordini's Restaurant and Bar. This investment into new open plan areas has a rich and contempory style with mood lighting and a high standard fit out. Artwork is by the locally renowned photographer Kevin Neil Miller... More 

North Shields, United Kingdom
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 26, 2010

We stayed here for a week, in a superior room, which gave us a little extra space for when you didn't want to do anything else! We think it's a really nice hotel - set up to do that special kind of holiday that people that use it go for - the retired or disabled are really well catered for... More 

Was this review helpful? Yes 1
Southampton
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 20, 2010

We really enjoyed our stay in Jersey. The hotel was extremely nice. It is slightly out of the centre of St Helier, but St Helier is not actually that big so it doesn't matter much. The breakfasts were excellent but we did not sample the restaurant at any other time. The staff were very helpful at all times. Room size... More 

Was this review helpful? Yes 1
dartmouth devon
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 2, 2010

just spent 3 days at the hotel, the first thing i would say is how clean it is, the staff are friendly and helpful and the breakfast is very good. The down points are that the room we had near the road was very noisy from about 7 in the morning. The bathroom was very dated as was the decor... More 

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Manchester
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 2, 2010

Chose this hotel on our first visit to Jersey mainly because of the good reviews previously posted and the good offers available at the time of booking. Our stay mon-fri included the evening meals that surpassed all expectations with an excellent and varied choice on offer each night. The service from the young staff was exceptional .Breakfast was self service... More 

Was this review helpful? Yes 2
hampshire
Reviewer
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 17, 2010

My partner & i stayed at The Monterey Hotel for 4 nights on a B&B basis it was our first trip to Jersey & i picked this hotel after reading good reviews on Trip Advisor, it did not disappoint!! We booked a superior room which although not as big as i'd expected was very comfortable & had patio style doors... More 

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 16, 2010

We booked direct with the hotel a few weeks prior to arriving and received a discount of 10%. Booked a superior room 402 and was well pleased no noise. The room was spacious and beds very comfortable tea/coffee facilities,no air.con but was supplied with a fan FOC The bathroom was also spacious and had a shower over the bath and... More 

Was this review helpful? Yes 3
Preston, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 10, 2010

Enjoyed my stay staff,however I booked a superior room and don't believe I got one.As a standard 3 star room it just passed muster as a superior room never.Not room for the limited furniture and very small shower,330 can not be classed as a superior room. Plus points good breakfast ,friendly and attentive staff.

Was this review helpful? Yes 2
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Additional Information about Monterey Hotel

Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier
Hotel Style:
#7 Romantic Hotel in St. Helier
#11 Family Hotel in St. Helier

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