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All 32 St. Helier hotels

Monterey Hotel

3.0 of 5 Hotel   |   St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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85%
Ranked #10 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 5 days ago
Brilliantj Southampton, United Kingdom
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326 people have reviewed this hotel

Traveler rating
    173
    105
    34
    5
    9
See reviews for
67
166
12
12
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
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English first
Southampton, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Just returned from a really lovely break at this hotel. The only things stopping me giving it a 5* rating was the location. It is in an estate and a fair walk to the town, even further to the Harbour. It falls short on outside spaces to sit and has no gardens, but after that, the hotel and staff are... More

Was this review helpful? Yes 1
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind review and we are delighted that you loved your stay at the Monterey Hotel. This is valued feedback and is appreciated. The Monterey is located in St Helier and for clarity it is not on an estate as described but is within an urban area close to the new public Millennium Town Park - which... More

Maidstone
Senior Contributor
43 reviews 43 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I chose this hotel for a short 4 nights break in Jersey based on reviews on this site and I was extremely pleased with the hotel. The staff were all extremely efficient and very friendly - every single person we encountered had a friendly word and was happy to talk about the island. We had a superior room on the... More

Was this review helpful? Yes 1
Sheffield, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Just had a very good 5 days at the Monterey, staff friendly and couldn't do enough for you, accommodation good, made good use of the pool would definitely come back. WiFi is a bit hit and miss in the rooms but hey a small price to pay. A great value stay!!

Was this review helpful? Yes 4
Wales
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Friendly staff, nice food and good location. As a business traveller the advertised free wi-fi was a huge selling point but it turned out to be only available in the hotel lounge. I was planning to do some work in my room but could not get online at all.

Was this review helpful? Yes 1
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments on our location, catering and staff. These are appreciated by our team. Thank you for feedback on our wi-fi. We are sorry for any inconvenience with this service during your stay. We have a professional system in place throughout the hotel, maintained by a respected IT provider. It is a free wi-fi service for... More

Wallasey, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thanks to the management staff at the Monterey for helping to make our weeks holiday so enjoyable. From time of arrival to departure the service and attention to detail were impeccable. Our superior room was very comfortable, the food was first class in quality and presentation, we also enjoyed pre dinner drinks in the very pleasant bar area. We are... More

Was this review helpful? Yes 4
Tralee, Ireland
Contributor
12 reviews 12 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 21, 2014

First impressions do count staff very welcoming and friendly. Our room was a good size with a very comfortable bed. Breakfast very good a great choice and we ate a few nights in the restaurant.we stayed a week and love it .i would stay again

Was this review helpful? Yes 8
Jersey, United Kingdom
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 19, 2014

We had a really nice meal here, followed by a good dance and knees-up.'Saw the New Year in with good company and stayed overnight in a specially nice room. The breakfast was good too...all in all a great time was had by all, but I must really praise the staff. They were attentive, cheerful and helpful, a complete pleasure, thank... More

Was this review helpful? Yes 5
Jersey, United Kingdom
1 review
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 2, 2014

I stayed at the Monterey hotel on New Year's Eve and was very impressed. The staff couldn't do enough to help.they where always making sure my girlfriend and I where happy and didn't treat us any different.the food was amazing and I loved getting every one up doing the conga line.the room was really big and spotless not a spot... More

Was this review helpful? Yes 5
Jersey, United Kingdom
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 1, 2014

Just spent New Year's Eve at this hotel. We had a great time. Very friendly, helpful staff who want you to have a nice time. The reception area and all public areas were very tastefully decorated with festive decorations. There were party hats on all the seats in the dinning room, blow up balloons, crackers and party poppers provided. The... More

Was this review helpful? Yes 2
Basingstoke, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 30, 2013

We spent our Christmas at the Monterey Hotel and could not have been treated any better. Al the staff are extremely helpful and nothing is to much trouble for any of them Always ready with a smile. The food was excellent and so much of it. The hotel was lovely and warm and the decorations made it feel very comfortable... More

Was this review helpful? Yes 2

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Additional Information about Monterey Hotel

Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier
Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
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