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Monterey Hotel

St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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471 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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  • French first
  • German first
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  • Any
English first
  • All months
    (471)
  • Mar-May only
    (141)
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    (179)
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    (109)
  • Dec-Feb only
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Chelmsford, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 5 nights half board. The staff at the Monterey were very helpful and friendly and provided an excellent service. The food was beautiful and the bedroom was large and very clean and comfortable with tea and coffee and wifi provided. There was plenty of room for parking and the spa was a great way to refresh tired... More 

Was this review helpful? Yes 2
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments. These are a great encouragement for our team at the hotel and we are delighted that you enjoyed your stay. We are a traditional hotel with many different attributes including indoor and outdoor swimming pools and car parking. We are only a short walk from the town centre and our reception team are happy... More 

Worcester, United Kingdom
Level Contributor
49 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for 3 nights on bed and breakfast basis. Staff very welcoming and friendly. Room clean and comfortable. Nice choice of breakfast items with the added extras of Muller Lite yogurt and Marmite sachets which definitely strike a big hit with me!!!!!!! Bar prices probably what one would expect from an hotel and I think the bar area is a... More 

Was this review helpful? Yes 2
Southampton, United Kingdom
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

Some very good points and some bad.Good points are friendly reception staff nice clean room.Bad not to hot breakfast waiters and could do with air con. Would I use again?Probably just make sure we are down to breakfast well before the 10.00am deadline. Approx 10 min walk into town which was handy and has got a good car park.

Was this review helpful? Yes 1
Luton, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at the Monterey for 6 nights bed & breakfast. It's very clean and the rooms have all the facilities anyone would need - despite what another reviewer has said we DID have drinking glasses in the room. We had a superior room which meant seats and a table which was nice so that we didn't have to sit... More 

Was this review helpful? Yes 1
Inverness, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We stayed in the Monterey Hotel in mid June 2015 having been moved as the other hotel was overbooked. What a pleasant surprise. The Monterey was very clean and welcoming. However the jewel in the Crown was definately the staff who were excellent. They were professional, polite, cheerful and eager to please. I would recommend this hotel to visitors. Thank... More 

Was this review helpful? Yes 2
Cardiff, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We recently stayed at the hotel as half board. The hotel is clean but old fashioned. Our bedroom was clean and large but there were not drinking glasses in it. The reason given by the hotel was "ealth and safety" although there was a kettle and cups. Again very dated in its decore. We dined in the hotel. Meals very... More 

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Northumberland National Park, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Just returned from a 10 day break at the Monterey Hotel in St. Helier on half board basis. Pleasantly surprised at the quality and facilities that a 3 star rated hotel provided, i.e. outdoor pool as well as an indoor heated pool with jacuzi and steam room which we used to unwind at the end of the day, before our... More 

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Glastonbury, United Kingdom
Level Contributor
41 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have just completed a 2 night business trip on Jersey and stayed at the Monterey. This is my second stay. I had asked for a quiet room as I had some late evening meetings and needed to rest at odd points in the day. I was fully accommodated and yes my room was next to the pool it was... More 

Was this review helpful? Yes 1
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind review. We are delighted that you found our staff to be polite, helpful and friendly. This is our aim at the Monterey and your comments are very much appreciated by our team here at the hotel. Thank you also for returning to our hotel and we hope to welcome you back at some point in... More 

Glastonbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is excellent we were so pleased with the lovely bedrooms, dining rooms, swimming pools and in general,mother feel of the place. The staff were so efficient and really helpful. We saw none of the robotic smiles but genuine welcoming pleasantness. In particular, one young staff member who worked in the bar and dining area impressed us with her... More 

Was this review helpful? Yes 1
Dumfries and Galloway, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

just returned from this hotel stayed for seven nights,lovely stay staff very friendly and polite ,stayed on bed and breakfast which was good ,rooms lovely and clean but rather dated could do with upgrading

Was this review helpful? Yes 2
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Amenities (14)
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Indoor Pool (13)
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Outdoor Pool (13)
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Restaurants and Bars (18)
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Standard Twin Room (26)
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Superior Double Room (27)
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Superior Double Room with Patio Acess (29)
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The Hotel (19)

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