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Monterey Hotel

3.0 of 5 St. Saviour's Road, St. Helier JE2 7LA
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Certificate of Excellence 2014
Monterey Hotel
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Monterey Hotel
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416 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dartmouth, United Kingdom
1 review
5 of 5 stars NEW

we stayed for a long weekend and found it great, all staff were the best we have come across and the food was 5 star, yes it is 15 mins from the town but that was the only downside of the weekend. PS the zoo is a great day out if you have the time

Was this review helpful? Yes 1
Warminster, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Have an excellent weekend for my 70th birthday all the Staff were very friendly and helpful food was excellent could not fault will definitely be back in the process of looking into it now manageress went out of her way to help when our ferry was delayed

Was this review helpful? Yes 3
Top Contributor
109 reviews 109 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

An Anniversary/Valentines Day weekend in Jersey was greatly enhanced by the the Monterey Hotel. We were made to feel very welcome by all the staff members that we encountered from the GM to the cleaners. The room was large and comfortable (superior room), very good bar and restaurant. The meals were of a higher standard than it 3 star rating... More 

Was this review helpful? Yes 5
Essex, United Kingdom
13 reviews 13 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed January 21, 2015

I ate dinner at this hotel and it was great food considering it's a 3 star hotel, from the outside I was worried what it was going to be like but when I walked through the door I was greeted by the receptionist who seemed very polite. I had curry at the hotel and it was amazing and I highly... More 

Was this review helpful? Yes 3
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that you enjoyed your dinner at our AA three star Monterey Hotel. Thank you. We offer an all-day menu which is very popular with guests and non-residents alike. An evening menu is also served. Our restaurant and bar areas are recently refurbished with a completely new area with disabled WC facility having been fitted in recent weeks.... More 

Birmingham, United Kingdom
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 15, 2014

What a fabulous hotel! From the minute we arrived we were made to feel welcome by all the staff we encountered. The rooms are spacious and clean and welcomingly warm during winter. Massively impressed by the restaurant food which was superb and served by lovely staff .. our waiter was Sonir who is an expert in hospitality and incredibly skilled... More 

Was this review helpful? Yes 8
Burnham-On-Sea, United Kingdom
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

The staff at this hotel went out of their way to make us welcome. One of our party who needed oxygen regularly was kept supplied by a local pharmacist organised by the hotel. The food was varied and very enjoyable and always served with a smile. Reception kept us informed of any special events and the best days to visit... More 

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 24, 2014

We have just returned from the Monterey Hotel having stayed there for 4 nights. This is a great hotel for couples, families and anyone looking for a little bit of luxury. Our room on the fourth floor was very spacious with a lovely big bathroom and everything was catered for. It was very quiet being out of season and the... More 

Was this review helpful? Yes 3
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments in respect of our Monterey Hotel. We are delighted that you enjoyed your stay. We do place great emphasis on the quality of our catering at the hotel and it is always encouraging for our team when this is recognised by our valued guests. Thank you once again. More 

Bournemouth, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2014

We arrived at the Monterey on Friday 14th November for a long weekend. We had been upgraded from a sister hotel due to a darts tournament and so there was a little confusion on our part as to what the package we had paid for (and was upgraded for the inconvenience) comprised. However, the recpetion staff (and restaurant staff) clarified... More 

Was this review helpful? Yes 3
Potters Bar, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 4, 2014

Took my "family" to Jersey for a special Birthday weekend -- Friday to Monday. Hotel arranged my Car Hire -- at no extra charge! The rooms were very comfortable. The attentive staff ensured we all -- including 3 boisterous boy -- were well looked after and every request was handled fully and carefully. Breakfast special requests were complied with instantly.... More 

Was this review helpful? Yes 2
ManagerJersey, Manager at Monterey Hotel, responded to this review

Your comments are very much appreciated. Thank you. We are a well located hotel, with parking, close to the centre of St. Helier and we are grateful for your feedback. It would be our suggestion that a pleasant route into the town centre on foot from the Monterey is through the new St. Helier Millennium Town Park. This is a... More 

Aberdeen, United Kingdom
14 reviews 14 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 30, 2014

This was a lovely hotel with friendly, helpful staff. The room was very nice and comfortable. The meals were excellant and served by very efficient staff. The reception staff were always willing to answer questions and give directions. The spa and swimming area was always clean and tidy. The hotel is situated in an idea area to be able to... More 

Was this review helpful? Yes 5
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Additional Information about Monterey Hotel

Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
Number of rooms: 73
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier
Hotel Style:
#8 Romantic Hotel in St. Helier
#12 Family Hotel in St. Helier

197 photos of this hotel

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Hotel & grounds (8)
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Amenities (14)
Indoor Pool (13)
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Standard Twin Room (26)
Superior Double Room (27)
Superior Double Room with Patio Acess (29)
The Hotel (19)

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Pool/beach area (4)
Hotel & grounds (3)
Dining (4)
Room/suite (3)
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