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Monterey Hotel

Certificate of Excellence
St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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Monterey Hotel
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420 reviews from our community

Traveler rating
    225
    137
    43
    6
    9
See reviews for
80
228
14
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (420)
  • Mar-May only
    (108)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (43)
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Stirling, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel during a break in Jersey the first week in March. The hotel is ideally situated in close proximity to the town. The staff could not have been more helpful, the breakfasts and dinners were exceptionally good. Rooms were attractive and well furnished. The swimming pools were very good although gym equipment was limited and outdated.... More 

Was this review helpful? Yes 2
cumbria
Contributor
12 reviews 12 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

my mother and i spent 3days in the monterey in jersey last week the hotel is spotless(we even did the four in a bed test lol)staff were amazing from reception to waiters it has recently been refurbished and what a great job they have done would definately stay here again.:)

Was this review helpful? Yes 2
Cowes, United Kingdom
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Deal through SE for 4 nights. Picked up car at airport and quick but careful drive to Hotel via ring road, quite easy but watch for one way roads and correct lanes!! Checked in and very nice room, 109. Very handy for pool, next door! The pool facility was very good with steam room and jacuzzi, we used it each... More 

Was this review helpful? Yes 3
Dartmouth, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

we stayed for a long weekend and found it great, all staff were the best we have come across and the food was 5 star, yes it is 15 mins from the town but that was the only downside of the weekend. PS the zoo is a great day out if you have the time

Was this review helpful? Yes 5
Warminster, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Have an excellent weekend for my 70th birthday all the Staff were very friendly and helpful food was excellent could not fault will definitely be back in the process of looking into it now manageress went out of her way to help when our ferry was delayed

Was this review helpful? Yes 5
newark
Top Contributor
109 reviews 109 reviews
13 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

An Anniversary/Valentines Day weekend in Jersey was greatly enhanced by the the Monterey Hotel. We were made to feel very welcome by all the staff members that we encountered from the GM to the cleaners. The room was large and comfortable (superior room), very good bar and restaurant. The meals were of a higher standard than it 3 star rating... More 

Was this review helpful? Yes 5
Essex, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 21, 2015

I ate dinner at this hotel and it was great food considering it's a 3 star hotel, from the outside I was worried what it was going to be like but when I walked through the door I was greeted by the receptionist who seemed very polite. I had curry at the hotel and it was amazing and I highly... More 

Was this review helpful? Yes 3
ManagerJersey, Manager at Monterey Hotel, responded to this review

We are delighted that you enjoyed your dinner at our AA three star Monterey Hotel. Thank you. We offer an all-day menu which is very popular with guests and non-residents alike. An evening menu is also served. Our restaurant and bar areas are recently refurbished with a completely new area with disabled WC facility having been fitted in recent weeks.... More 

Birmingham, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed December 15, 2014

What a fabulous hotel! From the minute we arrived we were made to feel welcome by all the staff we encountered. The rooms are spacious and clean and welcomingly warm during winter. Massively impressed by the restaurant food which was superb and served by lovely staff .. our waiter was Sonir who is an expert in hospitality and incredibly skilled... More 

Was this review helpful? Yes 8
Burnham-On-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 10, 2014

The staff at this hotel went out of their way to make us welcome. One of our party who needed oxygen regularly was kept supplied by a local pharmacist organised by the hotel. The food was varied and very enjoyable and always served with a smile. Reception kept us informed of any special events and the best days to visit... More 

Was this review helpful? Yes 1
Shropshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 24, 2014

We have just returned from the Monterey Hotel having stayed there for 4 nights. This is a great hotel for couples, families and anyone looking for a little bit of luxury. Our room on the fourth floor was very spacious with a lovely big bathroom and everything was catered for. It was very quiet being out of season and the... More 

Was this review helpful? Yes 4
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments in respect of our Monterey Hotel. We are delighted that you enjoyed your stay. We do place great emphasis on the quality of our catering at the hotel and it is always encouraging for our team when this is recognised by our valued guests. Thank you once again. More 

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Amenities (14)
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Indoor Pool (13)
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Outdoor Pool (13)
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Restaurants and Bars (18)
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Standard Twin Room (26)
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Superior Double Room (27)
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Superior Double Room with Patio Acess (29)
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The Hotel (19)

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