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All 33 St. Helier hotels

Monterey Hotel

3.0 of 5 Hotel   |   St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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Ranked #7 of 33 hotels in St. Helier
Certificate of Excellence 2014
A recent review
  • Reviews (374)
  • Photos (31)
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  • Room tips (93)
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374 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Top Contributor
101 reviews 101 reviews
56 hotel reviews
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed today NEW

We got to the Monterey hotel around 1620 and I had to fill in a form at check in and unfortunately you have to tell then what time you want your dinner each day. The lady receptionist was very friendly. The only time available that day was 1815. Too early to eat. We were in room 206 on the first... More

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4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW via mobile

Other hotels should send their front of house teams to the Monterey dining room to find out how it's done: Faultless! Our room was a good size, clean and well equipped. Food was excellent according to the hotel grading; if you want a treat head for the 'Oyster Box' but check that your wallet's full first. Overall: A great stay... More

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Birmingham, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

Have stayed at many hotels in jersey but for service they really stand out.Nothing is to much trouble the food is great .Try the praun salad .never seen so many prauns..All the staff go the extra mile to make you feel special.Please go and have a game of bingo even if its not your game Georgie makes it so much... More

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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Just been back for our fifth consecutive year! We feel like part of the Monterey family and are always made to feel welcome. The hotel is spotless, and staff are always willing to help, nothing is too much trouble. Breakfast is a big hit with our family and the facilities are perfect for a family getaway. Thank you Monterey for... More

Was this review helpful? Yes 1
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your fifth return family visit to the Monterey and for visiting Jersey once again. Your feedback and custom are very much appreciated. Your comments provide much encouragement for our team. We indeed hope to have the pleasure of welcoming you back in 2015. Thank you. More

19 reviews 19 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Monterey is a typical Jersey hotel; supposedly a tax haven and island full of wealth Jersey is short on swanky glass covered hotels. Step forward the Monterey, three stars and elements still stuck in the 1980's this hotel blends in with the architechture while managing to be modern in parts and throws in good service from the efficient staff.... More

Was this review helpful? Yes 3
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your kind comments on our Monterey Hotel. These are appreciated. We are an AA three Star hotel with on-site parking situated close to the new St. Helier Millennium Town Park. Our indoor pool is professionally serviced as is our gym equipment which was purchased new and is maintained by a local supplier and has been serviced in... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel 2 years ago and were not disappointed on this return visit. Staff friendly and helpful, nothing is too much trouble for them. Every area of the hotel is spotless. Breakfast excellent. Easy 20 minute walk into St.Helier. Will definitely return again.

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for two nights and was very impressed! Better than some 4 * hotels! Great location, rooms comfortable and well equipped! Really nice buffet breakfast with helpful staff! No air con and slightly old fashioned BUT a very impressive hotel! Good stay for anyone! Am fussy but this impressed me :)

Was this review helpful? Yes 2
Manchester, United Kingdom
3 reviews 3 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 22, 2014

My husband and I stayed at this hotel for 7 nights in July 2014. The receptionist welcomed us and gave us relevant information complete with a welcome pack. We were also invited to welcome drinks with the Manageress later in the day which was a nice touch. The standard room was of a very good size and was spotless and... More

Was this review helpful? Yes 2
East Kilbride, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 17, 2014

We spent 8 days at this hotel on the28 June. The hotel, staff & food were fantastic. The staff could not do enough for us. I would recommend any body going to Jersey to think about this hotel. Also the bus stop is outside of the hotel.

Was this review helpful? Yes 2
Camberley, United Kingdom
18 reviews 18 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 14, 2014

My friend and I stayed at this hotel for two nights last week and thought it was great as a base to see Jersey and for a short stay in St Helier's. It is easy to find and with plenty of free parking. We had a superior room which was on the ground floor and which had doors opening onto... More

Was this review helpful? Yes 1
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Additional Information about Monterey Hotel

Address: St. Saviour's Road, St. Helier JE2 7LA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Monterey Hotel 3*
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Also Known As:
Monterey Hotel St Helier
Monterey Hotel Jersey/St. Helier

31 photos of this hotel

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Hotel & grounds (6)
Pool/beach area (4)
Room/suite (3)
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Other (4)

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Pool/beach area (4)
Hotel & grounds (3)
Room/suite (3)
Dining (4)
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Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#6 Romantic Hotel in St. Helier #11 Family Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
The centrally located AA 3 star Monterey Hotel offers a high standard of comfort and service to both the leisure and business traveller. Full restaurant facilities with an all day menu available. On-site luxury indoor swimming pool facilities, including steam room, spa bath and mini gym are provided free of charge to our guests. A large outdoor swimming pool is also available for fine days. The hotel is directly on the island's bus route network and offers the convenience of excellent complimentary parking facilities. Graded 3 stars by the AA ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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