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Monterey Hotel

St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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Monterey Hotel
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453 Reviews from our TripAdvisor Community

Traveler rating
    241
    152
    45
    6
    9
See reviews for
88
246
14
14
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
  • All months
    (453)
  • Mar-May only
    (141)
  • Jun-Aug only
    (160)
  • Sep-Nov only
    (109)
  • Dec-Feb only
    (43)
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West Mids
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My fiancé and I treated my Mum & Dad to a trip to Jersey, staying at the Hotel Monterey. It is a lovely open receptive foyer where staff are always both cheerful and helpful. We had a superior double room which was super (overlooking the pool) and with a decent seating area within the room. Good sized bathroom with a... More 

Was this review helpful? Yes 1
Calne, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from our stay at this hotel. The hotel was extremely clean and staff could have been more polite and hopeful especially as my soon needed medical assistance whilst there. They sorted a doctors appointment immediately with the medical centre across the road and asked daily how he was. Food was also excellent went on bed and breakfast board... More 

Was this review helpful? Yes 2
ManagerJersey, Manager at Monterey Hotel, responded to this review

Thank you for your review. We are pleased that you have safely returned home and that you found our staff helpful during your visit. Your review is appreciated. Kind regards from all my team at the Monterey Hotel. More 

Contributor
13 reviews 13 reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel for a short break while visiting friends in Jersey, large comfortable room (family room, double bed and bunk beds) loads of space in the room, bathroom a little small but had excellent power shower over the bath, room a bit warm but a fan is supplied, decor is a little dated but stayed at several hotels... More 

Was this review helpful? Yes 1
Mansfield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Right from the start the staff were friendly and most helpful. The front desk staff were very knowledgable about the island and went out of their way to help whatever the request. The waiters and waitresses were very attentive both at breakfast and dinner. The rooms were spotless and very comfortable. We had a superior double and the space was... More 

Was this review helpful? Yes 1
Stalybridge, England, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Absolutely spotless clean, food fab with a good variety, excellent value for money Large spacious rooms, with comfy beds décor a little dated. Only down side - lacked a little more entertainment in the evenings. The staff were extremely helpful & courteous - nothing too much trouble.

Was this review helpful? Yes 2
Chepstow
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just spent 3 nights at this hotel. The staff were exceptional, friendly helpful, cheery. The food both in the main dining room and the bar was excellent, beautifully presented and varied, breakfast was plentiful with the dished replenished quickly. The bedroom we had was perfectly adequate as was the bathroom both were spotlessly clean with a lovely hot... More 

Was this review helpful? Yes 2
Solihull, United Kingdom
Senior Reviewer
9 reviews 9 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Based our visit on other reviews. It'a an older property but clean for the most part. You get a cheerful reception by the staff. All staff gave it their best the whole time. The only real let-down was the rather dated looking rooms .... Why hotel owners wherever you go think it's good to use Gawdawful curtains and bed covers... More 

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York
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have just returned from a 6 day break at The Monterey Hotel and must say that we had a wonderful time. We were a family comprising 3 generations, the youngest being 11 months old. The staff could not have been more helpful and welcoming from the small teddy bear waiting for us at reception, to the thoughtfully provided pink... More 

Was this review helpful? Yes 1
Kent, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from a week at The Monterey Hotel and were very pleased with the cleanliness everywhere and the friendliness of the staff. We had a 4 year old with us who loved saying Good Morning to all the staff. We had breakfast all through our stay and were impressed with the options available.

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Excellent stay staff great bit noisey from road but that's the position of hotel rooms a bit dated good breakfast option of restaurant or bar ordered meals would go again. Situated about 15 mins walk from liberation square taxis vary from 6 to 8 pounds?Don't know why the difference.

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197 photos of this hotel

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Hotel & grounds (8)
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Pool/beach area (4)
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Room/suite (7)
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Dining (1)
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Amenities (14)
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Indoor Pool (13)
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Outdoor Pool (13)
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Restaurants and Bars (18)
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Standard Twin Room (26)
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Superior Double Room (27)
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Superior Double Room with Patio Acess (29)
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The Hotel (19)

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Pool/beach area (4)
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Hotel & grounds (3)
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Dining (4)
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Room/suite (3)
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