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Monterey Hotel

St. Saviour's Road, St. Helier JE2 7LA
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Monterey Hotel
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552 Reviews from our TripAdvisor Community

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Christchurch, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 31, 2015

We stayed for a 4-night Christmas break on the 24th December, at the Monterey Hotel, Jersey. The hotel was warm and friendly, and we were well looked after by the staff. A word of warning! Do not accept a room near the lift or extractor fan, especially 'superior double' room 422 which has an extractor fan outside the window and... More 

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3 Thank Art W
Boston, United Kingdom
Level Contributor
148 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed December 31, 2015

We had a 4 night stay here over Christmas travelling with Newmarket Holidays. Our room was very comfortable, the food was excellent and the staff were uniformly helpful and friendly. Breakfast was excellent with a good range of different food to sort all tastes. At lunch and dinner there were 4 or 5 choices for each course and every meal... More 

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Thank Richard G
Devon, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 28, 2015

We booked a Christmas break package, chose from one of several hotels, had a bad crossing on the ferry but eventually arrived in time for dinner. The food was superb and the hotel was much better than I expected for a 3 star rating. Granted, parking is not always easy but given that the hotel was full we managed to... More 

Helpful?
Thank Barbara C
Northants
1 review
5 of 5 stars Reviewed December 28, 2015

From start to finish this was a great relaxing and enjoyable experience. The personal greeting by the Manager as we checked in was very warm and genuine. The knowledge and attention to dietary requirements was unique and gratifying. The work rate of the staff considering the hours that they worked was amazing. They were always smiling and genuinely interested in... More 

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Thank PTnorthants
Ely, United Kingdom
Level Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed December 18, 2015

We spent a very comfortable week at this hotel. Service could not have been better - nothing was too much trouble and the staff bent over backwards when I fell ill, even booking a GP appointment for me. It was surprisingly uncrowded. About half a mile from the main shopping centre and a large supermarket nearby. Huge choice of breakfasts.... More 

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1 Thank Angela P
York, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 1, 2015

Having read the reviews of this hotel on Tripadvisor, we were expecting an excellent short break at The Monterey, however, we were sadly disappointed. To start with the positives, Breakfast was superb and the restaurant staff extremely helpful and obliging. Always having our table ready, which is not easy when you are a group of 9. The pool facilities are... More 

Helpful?
Thank EmH111276
Waterlooville, Hampshire
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed November 1, 2015

This hotel is on the outskirts of St Helier and close enough to walk into if you are able. The rooms are clean, but the noise from the room above can be very distracting (especially if they are awake at 04:00 for 2 hours). We did request a quiet room, but when we checked out and complained about the noise... More 

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1 Thank DrewDenmead
Scarborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 31, 2015

We had a thoroughly enjoyable stay at The Monterey, couldn't be better. We booked a "package" holiday and chose this hotel for being in St Helier and within walking distance of the town centre and seafront. On arrival we had a very friendly greeting and our room was excellent. Bright, clean and warm. The staff are to be congratulated, nothing... More 

Helpful?
1 Thank 384ericu
London, United Kingdom
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 30, 2015

Having booked a single room this year I was surprised to see that I was upgraded to a superior twin... How lucky was I and at the same prise as a single. Very clean and again lovely welcome. On the day after arriving, returning to my room during the day there was a bottle of wine on ice with the... More 

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2 Thank maria g
London, United Kingdom
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 28, 2015

We have just got back from Jersey, and the Monterey Hotel, following a lovely 5 day family holiday - 2 adults and 2 boys. As many of the other reviews state, the staff at the Monterey are amazing. From Reception, to Restaurant/Brasserie, to Bar Staff and the Cleaners - the standard of service is excellent - All were polite, smiley,... More 

Helpful?
Thank Nicki7677
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Indoor Pool (13)
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Outdoor Pool (13)
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Standard Twin Room (26)
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Superior Double Room (27)
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Superior Double Room with Patio Acess (29)
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The Hotel (19)

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