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All 33 St. Helier hotels

Metropole Hotel

3.0 of 5 Hotel   |   Roseville Street, St. Helier JE1 4HE
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Ranked #20 of 33 hotels in St. Helier
A recent review
4 of 5 stars reviewed 4 days ago
Steve L Hucknall, United Kingdom
  • Reviews (166)
  • Photos (41)
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  • Room tips (49)
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166 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
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English first
Hucknall, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 of 5 stars Reviewed 4 days ago NEW

The hotel is in a fabulous location to enjoy St Helier being just a few minutes walk from the main street. The food was very good with reasonable choice but the hotel and decor is a bit dated. The sink in our bathroom was the smallest sink it is possible to have which was a slight irritation but it is... More

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Plymouth, United Kingdom
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Very pleasantly surprised by this comfortable hotel set in a quiet street yet close to the restaurants and shops in St Helier. Also close to the lovely Howard Davis Park. Staff wonderful and nothing seemed to be too much trouble. Good indoor pool and gym; could have used the outdoor pool had we wished. Free-to-use internet near the reception area.... More

Was this review helpful? Yes 4
Ellesmere Port, United Kingdom
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

from April 29th to May 5th we had a short break in Jersey a first time visit for us we were pleasantly surprised as to how beautiful an Island this is with plenty to see and do . the hotel we stayed at was the hotel Metropole a very well kept and handy for the main shopping area the hotel... More

Was this review helpful? Yes 2
Kettering, United Kingdom
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Good clean hotel,set in lovely grounds.Good choice of food and plentiful.Staff were very helpful and nothing was too much trouble. We had a problem with the shower,which was promptly fixed.As there is only one lift we had a very long walk to our room, up and down stairs. Not very good for anyone with any kind of disability, and as... More

Was this review helpful? Yes 2
Salisbury England
19 reviews 19 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very please with this hotel, well located to the town centre and beach area. Clean, spacious rooms, good value, we didn't eat there however drinks were cheap. Staff were polite, no complaints would use again. Two swimming pools one in, the other outside.

Was this review helpful? Yes 1
Oldham, United Kingdom
13 reviews 13 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Just spent 10 nights at the Metropole. When we arrived the room badly needed airing and smelt musty but was ok after the window had been open for a few hours. The wardrobe smelt very musty too so we were hesitant to unpack until it had cleared. The bathroom was very clean and pleasant with a large opening window, it... More

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Senior Contributor
27 reviews 27 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our 4th stay at the Metropole and it was as good as ever. The staff are wonderful from the moment you check in through to the dining room (thank you Fatima!) and everywhere is maintained well and kept so clean and tidy. If we had any complaint at all it's that breakfast is only until 09:30 where that... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 15, 2014

just returned from a 7 day holiday in this hotel and the staff are the most helpful people ive met nothings to much bother to them . The hotel is situated near the shops and a 10 minute stroll to the beach.The food at this hotel is of a high standard ...Breakfast is full english with salad bar as much... More

Was this review helpful? Yes 1
19 reviews 19 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed June 14, 2014

A good centrally located hotel that won't break the bank. Excellent food and very attentive, friendly staff, who couldn't do enough for you. Especially Manuel in the dining room. Both myself, and a friend in the room next door, were paid a visit by a ghost, who ran it's finger down our back in the middle of the night. One... More

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Newcastle, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 10, 2014

We travelled with another couple for a week and as it was our first time on the island were unsure what to expect-we were not disappointed ! We flew from Newcastle with Easy Jet and had a quick flight and easy bag collection at St. Helier then taxi to hotel.Reception staff were very helpful and changed one of our allocated... More

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Additional Information about Metropole Hotel

Address: Roseville Street, St. Helier JE1 4HE
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Metropole Hotel 3*
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Also Known As:
Metropole Hotel St Helier
Metropole Hotel Jersey/St. Helier

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Pool/beach area (2)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#14 Family Hotel in St. Helier #17 Romantic Hotel in St. Helier
Hotel Class
Number of rooms

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