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Metropole Hotel

Roseville Street, St. Helier JE1 4HE
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Metropole Hotel
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202 Reviews from our TripAdvisor Community

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Traveler rating
    88
    62
    35
    10
    7
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71
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4
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (202)
  • Mar-May only
    (38)
  • Jun-Aug only
    (96)
  • Sep-Nov only
    (60)
  • Dec-Feb only
    (8)
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Bishop Auckland, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Been to the hotel numerous times over the last few years. Excellent service by all staff and always been made to feel at home. Rooms good size and always kept clean and comfortable. Food was always good. Such a shame for it to be getting closed down. Thank you to all the staff at the metropole past and present for... More 

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Oswestry, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and myself had a 4 night break at the Metropole Hotel from the 22nd to the 26th June 2015 . We found the hotel whilst in need of an update , was pleasant and comfortable ,the pool areas where good with a snack café available during the day . The indoor pool was a decent 29 degrees ,but... More 

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Ballymena, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 30, 2015

Excellent single room, very clean and comfortable. Meals excellent with great variety and always well presented and served. Leisure facilities good and little used by other residents so had the pool and gym to myself. Main lounge dingy and dreary but other lounge and TV room bright and cheery. Guest profile was quite elderly and entertainment was to suit them... More 

Was this review helpful? Yes 2
Norwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 28, 2015

the sitting area was dark with dark furnishings, and as my mother was partially sighted it made it difficult seeing, But the staff were great food was good and plenty of it! close to shopping areas but need to be able to walk a distance to get to the sea front with life going on!

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Chesterfield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2015

Nice rooms, very very clean ensuite. Food ok but entertainment was very poor. Staff very helpful & a good atmosphere in the hotel.lalsonhas an indoor & outdoor swimming pools which were really well cared for with a pool attendant. Can't believe that it is going to close in October .& pulled down. A real shame that would be as it... More 

Was this review helpful? Yes 1
YORK
Level Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed May 18, 2015

Stayed at this hotel for five nights recently. The rooms were spacious and very clean. Food brilliant. The hotel was in a good location for the shops and also the beach. The staff were very good, all in all a good break

Was this review helpful? Yes 1
United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 19, 2015

I've just returned from Jersey following 5 days short break 13th -18th April on my own at this excellent hotel. I wasn't sure what to expect as it was a 3 star but was pleasantly surprised. I'd like to compliment everyone who works there, from the housekeepers to the very helpful reception staff. The food was excellent and the waiters... More 

Was this review helpful? Yes 4
Dalton, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed February 6, 2015

The meals in this Hotel were wonderful The waiters were excellent the rest of the staff were very,helpful and caring.My Wife and I had a wonderful stay for a week. Would recommend this Hotel to anyone.

Was this review helpful? Yes 12
Loughborough, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed October 19, 2014

Stayed for a week - I too fell victim to the noisy ventilation duct - I was in room 25 which looked out over a flat roof - looked out of the window to see an empty animal cage outside next door's window!! - bathroom lovely and clean - food adequate - had lovely waiter Fernando - was by myself... More 

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Cambridgeshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed October 11, 2014

Just stayed a few days, 4th to 9th October at the Metropole -the room was very nice and better that expected, however around 4 pm a ventilation fan outside the window started up and continued to around 11:30 pm, this was to say the least, highly disturbing and would have been much more acceptable if the window was able to... More 

Was this review helpful? Yes 6
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