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All 32 St. Helier hotels

Metropole Hotel

3.0 of 5 Hotel   |   Roseville Street, St. Helier JE1 4HE
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Ranked #21 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed March 9, 2014
James S Harpenden, England, United Kingdom
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148 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
Harpenden, England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 9, 2014

When visiting Jersey my family and i booked in to the Hotel Metropole. The establishment and the staff could not have been more helpful and welcoming. The facilities available were well kept and clean and nothing could spoil our trip, not even the two old ladies above us who appeared to be tap dancing in cloggs.

Was this review helpful? Yes 4
Chester, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 30, 2013

We visted the hotel 7th October for 4 days. The best thing about this hotel is its situation. It is in a perfect place to walk around St Helier We had to move from one of our rooms as if was situated right by the kitchen extractor fan, which was not a very good start. However the rooms were clean... More

Was this review helpful? Yes 3
London, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed October 28, 2013

Just returned from a short break at The Metropole. Our stay was most enjoyable, room was clean and staff very helpful. Cannot speak too highly of dining room - food great and waiters very efficient with service. Hotel situated in very convenient position close to St. Helier shopping centre and other amenities. Will definitely return!!

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 20, 2013

We recently spent 7 nights at the Metropole...the snooty blonde receptionist put me off as soon as I walked through the door, as she assumed because I was comparitvely young that I could carry my own case up two flights of stairs! I had my arm in a sling and a porter offered to assist me thankfully. Overall we had... More

Was this review helpful? Yes 3
Ripon, United Kingdom
12 reviews 12 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 19, 2013

Arriving in Jersey for the first time, we looked round at the place during our travel from Airport to Hotel. First impression of the Metropole Hotel was good, the approach to the main doors, the large entry foyer and above all the welcome by the counter staff. Our room keys were ready, they directed us to the lift and asked... More

Was this review helpful? Yes 3
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 17, 2013 via mobile

Stayed one week. Staff all friendly. Food was varied of good quality and you could have five courses for dinner. Rooms quiet comfortable clean and spacious. Our waiter was manual he was great fun and really looked after us. Good location. Although I would not return to jersey I would recommend this hotel for people of all ages. Leon did... More

Was this review helpful? Yes 1
Preston, Lancashire
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed October 11, 2013

We have just returned from a four night break at The Metropole Hotel. A bit disappointed to find the hotel wasn't by the sea, but it was quite central for bus station (10-15mins walk) shops and harbour. Bus service was excellent and we were glad that we hadn't hired a car. Bus fare was £1.70 no matter how far we... More

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Taunton, United Kingdom
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 10, 2013

I went home to Jersey for a short stay last week and stayed in the Metropole.It was a Bright ,Clean,and Well managed . The Staff seemed a happy bunch,especially Manuel one of our waiters,he often made us laugh.The chambermaids were very helpful when I asked for a softer pillow and got one.They kept my room and bathroom clean and tidy.... More

Was this review helpful? Yes 1
Chichester, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 26, 2013

My Daughter and I stayed at this hotel for a week in late September. I had a double room and she had a single. We were really happy with the entire hotel. The place was spotless and everything worked. The staff were exceptionally friendly and helpful. We are both vegetarian and although I could nit pick about one evening's food... More

Was this review helpful? Yes 1
Woking, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed September 23, 2013

Was put in this hotel after my flight was cancelled so I wasn't paying for it but if I was, I would have asked for my money back. The food was terrible, there was an awful smell everywhere and my room was incredibly dated and hot.

Was this review helpful? Yes 4

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Additional Information about Metropole Hotel

Also Known As:
Metropole Hotel St Helier
Metropole Hotel Jersey/St. Helier
Address: Roseville Street, St. Helier JE1 4HE
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#12 Family Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Metropole Hotel 3*
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