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All 32 St. Helier hotels

Metropole Hotel

3.0 of 5 Hotel   |   Roseville Street, St. Helier JE1 4HE
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Ranked #24 of 32 hotels in St. Helier
A recent review
4 of 5 stars reviewed 3 days ago
tayloryellow Jersey
  • Overview
  • Reviews (184)
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  • Room tips (55)
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184 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Top Contributor
125 reviews 125 reviews
23 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We went to a birthday party here a few weeks ago and decided to take advantage of the overnight stay rate for functions - it was excellent - great night had by all - the room was very spacious and the breakfast was lovely - would definitely do this again

Was this review helpful? Yes
Canterbury, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We flew to Jersey by BA and the experience was good. We arrived at the hotel at about 09.15 and left our bags in a safe area because our room was not yet ready. Fair enough we were very early. The hotel gave us a voucher to obtain a complimentary coffee in their coffee bar which opened at 10.00. When... More

Was this review helpful? Yes 2
Milton Keynes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

A well located hotel, easy to walk to both St Helier centre and the beach and a great location for a morning seafront run. Part of the (perhaps ironically named) Modern Hotels group, the hotel is very clean and tidy, but has very dated decor and facilities. Some staff were amazingly helpful and friendly, most notably the lovely porter, waiter... More

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Kettering, England, United Kingdom
1 review
4 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel on a couple of occasions and it is the perfect base for visiting the island: on the doorstep of the beach; near to town; there is a Costcutter and late-night chemist at the end of the street; restaurants are a stone's throwaway; you can book trips with travel companies that pick you up from... More

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Leigh-on Sea, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed 6 days ago NEW

Have recently returned home after a stay of four nights. We are family of four - 2 children aged 7 and 4. We chose this hotel for its proximity to town centre and the beach. Our basic requirements were for comfortable beds, clean room and decent breakfast. The hotel surpassed all our expectations. The room was extremely roomy, the kids... More

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Ipswich, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Booked in to stay over the busy August half term. Very pleased with the room. It is very clean with a big bathroom. The bed is slightly small but adequate. The breakfast unfortunately was a let down. The cereal table was a mess and not refilled so we opted straight for the 'hot' breakfast. The only thing was, it wasn't... More

Was this review helpful? Yes 1
Southampton, United Kingdom
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

My company booked this hotel for me as I was working as a Nurse in Jersey over the weekend. The hotel is dated but the emphasis was to get a good nights sleep so I could go to work, our room was pleasant enough. However in the middle of the night I got up to use the bathroom and the... More

Was this review helpful? Yes 2
Sunderland, United Kingdom
16 reviews 16 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Some reviews have pointed out that the Metropole is a little dated. Given the size of the hotel this is possibly to be expected. However, it is clean and tidy. Room was cleaned every day to a good standard. We were in room 400 which was huge for a family of 4. Staff were pleasant and the facilities (pools, gym,... More

Was this review helpful? Yes 1
Chester, United Kingdom
13 reviews 13 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago

When we arrived I remembered the hotel from when I lived in Jersey 30 years ago and although some parts of the hotel have been modernised, such as the pools, gym and bar the bedrooms need some attention. We were in room 12 which smelt musty but we could not leave the window open as it was a patio door... More

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 1 week ago

The Metropole is an old, town centre hotel, sprawling corridors and wings added over the years, all up and down and tired carpets. Our room (no 16) was like stepping back into the '70s, the only thing missing was candlewick beadspreads! No airconditioning but a large, clean bathroom. The staff are lovely, however. Helpful and engaging and they make up... More

Was this review helpful? Yes 2
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Additional Information about Metropole Hotel

Address: Roseville Street, St. Helier JE1 4HE
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Metropole Hotel 3*
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Also Known As:
Metropole Hotel St Helier
Metropole Hotel Jersey/St. Helier

41 photos of this hotel

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Pool/beach area (8)
Bathroom (3)
Room/suite (1)
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Hotel & grounds (6)
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Dining (2)
Hotel & grounds (3)
Room/suite (4)
Pool/beach area (2)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style
#19 Romantic Hotel in St. Helier
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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