Couldn't fault the hotel or the accomodation. The staff on the Friday and Saturday were brilliant and couldn't do enough for you, sadly the Concierge on the Sunday let the side down, unhelpful and miserable. The facilities at the hotel were excellent with the spa facilities being a big bonus. The room was very comfortable and the TV entertainment was... More

My wife and I recently stayed at the Grand and had a thoroughly enjoyable stay. The room was excellent and we made full use of the spa facilities which were very good too. All the staff were really friendly and helpful and we felt nothing was too much trouble. The Grand is ideally located to explore St Helier and the... More

We had a 3 night stay in mid May and expecting the weather not to be great we specifically wanted a hotel with a pool. On the Monday morning of our stay we went to use the pool but were told it was closed due to a fault and would probably not be open for the rest of that day... More

Generally, A very good hotel though not a great hotel. The staff are attentive and helpful, there are a couple of exceptions as might expect but generally very good. Perfect for a short break or business. Our room was on the 3rd floor with a view of the bay which was brilliant, real matching wooden hangers in the wardrobe, trouser... More

Delightful hotel, very helpful staff and fabulous Terrace bar with view across St Aubins Bay. The rooms were clean, warm and comfortable. We stayed three nights last week at an on-line reduced price of £73.00 per room per night including full English Breakfast (£14.99 to non-residents). The normal price for an inland classic room (which our was) would have been... More

I have just returned from a wonderful weekend at the Grand. As always the staff are just superb - they should be sent around the country giving demonstrations on how to treat guests! Had a fantastic facial in the Spa and then a spray tan - if you have not had one I highly recommend it - I felt so... More

Living in jersey I have been to this hotel a few times, I've stayed over (average rooms, tired spa, ok dinner but good breakfast), attended large parties here (poor food on both occasions), dined on their terrace (poor service, poor choice of food and badly cooked), and after going for afternoon tea a couple of weeks ago have decided not... More

Very good - clean rooms, friendly service. Lazy Sunday deal is excellent value. Disappointments: - spa is ok but note that you can not use the relaxing area (see pics on the net) unless you buy a treatment. In other words, you can use the pool, sauna, hot tub and steam room but there are no sun loungers to go... More

If spectacular sea views thrill your soul, check out this hotel - a fab base which overlooks St Aubin's Bay. This is a Victorian 4-star that has cleverly updated to a vivid, 21st-century interior, while keeping an atmosphere that whispers "special occasion". Service in its fine dining restaurant, Champagne bar and Espa spa is excellent, and though it's tempting to... More