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All 33 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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Ranked #16 of 33 hotels in St. Helier
A recent review
4 of 5 stars reviewed today
Glassman0 Surrey
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855 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (334)
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English first
Surrey
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed today NEW

We treated ourselves to afternoon tea here whilst on holiday. Sorry to say not as good as some of the hotels at home. When I have been to afternoon tea before we have always been asked if we would like more of anything and have always come away with a box of unbeaten cakes. This is not the case at... More

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Guernsey, null, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed today NEW

Having stayed at the Grand before I was keen to return & was not disappointed ! Really friendly staff on arrival & very efficient check in ! We were upgraded to a fab sea view suite, a really nice surprise for my friend who hadn't stayed here before ! I was very grateful to Thomas who lent me a phone... More

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rochester kent
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Lets look at the plus points first. Excellent site in St Helier, right on the front,spacious entrance, with attentive staff, 2 good restaurants at usual hotel prices except for the 'posh one'- expensive.Go round the side road for nice restaurants - see different review. Although we did not have a car we noticed that car parking seemed to be a... More

Was this review helpful? Yes 1
London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

My main reason for choosing this hotel was for it's spa facilities, but unfortunately the pool was out of service for the whole duration of our stay. Unlike other guest we were not offered any compensation regarding this despite dining in Tassili for my husbands birthday. We stayed in room 108, we experienced a few issues with this room the... More

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grantham, lincolnshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

After visiting jersey for a number of years we were really excited to be staying at the Grand Jersey. The staff we really friendly and helpful where possible. I think we may have picked a bad week to stay as the swimming pool was not in use and we were offered the use of swimming pools at other hotels but... More

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Eastbourne, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We were a little perturbed as before we were due to stay at the Grand Jersey there were quite a few negative reviews. I'm pleased to say we needn't have worried as we had a really enjoyable stay. As others have mentioned it was disappointing not to be able to use the pool, but these things happen and we were... More

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London
Top Contributor
51 reviews 51 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights and upon arrival was told the swimming pool was out of action...but that's ok we have arranged for guests to use the local public facilities a mere 5 minute walk away. Imagine that!!! Then when we went to the outdoor bar we were told that this was closing for a private function for one of... More

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Glasgow, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Excellent hotel. The rooms are very clean & to a modern standard. Excellent views from the front of the hotel. We never really had a view from our room but that was ok with us. I would highly reccomend staying at this hotel. Local shoppping

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Worthing, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a real old school hotel but in a good way! Excellent levels of service, amazing breakfast and the staff are incredibly friendly. Location couldn't be better, a short walk into St Helier and other attractions. Bus stop is right outside so great for airport transfers (#15 bus).

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel and value for money, central location within walking distance of main shopping area Beautiful views out to sea Would definitely recommend this hotel for anyone travelling to Jersey and looking for a luxurious experience

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Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Tingo, Travelocity, BookingOdigeoWL, Agoda and Venere so you can book your Grand Jersey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#4 Spa Hotel in St. Helier #5 On the Beach Hotel in St. Helier #5 Family Hotel in St. Helier #6 Business Hotel in St. Helier #6 Luxury Hotel in St. Helier #10 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
Number of rooms
123

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