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All 32 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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81%
Ranked #10 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
mybonnybee england
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774 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
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English first
england
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from a weekend at the grand hotel and wish to thank the staff who were the nicest I have ever met. Every single one of them were friendly, considerate and professional in every way. They went out of their way to ensure our stay was special. The food was lovely, the rooms very comfortable and the location great.... More

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Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We had a good break at Easter . The hotel was clean , well appointed . The staff were kind of friendly but a bit superior . We have stayed in some of the best hotels in the world and I would say it was average but some of the staff thought they were special . All week we had... More

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Stirling, United Kingdom
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed here over the Easter Weekend. I stayed here before a number of years ago when it was 4 star. I would say the food is certainly five star - high quality and imaginative and superb choice at breakfast time. Polite and attentive service. We were in a suite, as that was all that was left... More

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Derbyshire
Contributor
15 reviews 15 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We stayed in this hotel a few years ago. It has not changed. My sister and her husband booked this hotel for their Golden Wedding anniversary this month. O dear I wish they had spoken to us first. The hotel is very dark, the place non too clean. In her words it felt greasy. The furniture, the curtains etc. The... More

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cardiff
Contributor
18 reviews 18 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed in March you could not wish for a better hotel , definite 5x hotel staff extremely freindly could not do enough for you always attentive to your care consiage were fantastic fab to drop of car at door and hand over keys. Restaurant was good service and food great. Our room was large very clean with sea and... More

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London, United Kingdom
Top Contributor
68 reviews 68 reviews
17 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for three nights over the Easter Weekend and certainly enjoyed it. Its best if you like brown as much of the decor seems to favour this colour. A lot of debate in the reviews here about whether the place is really worth five stars. Comparing with a few other places I've stayed there are pro's and cons. The... More

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essex, england
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We have just returned from a fabulous five day break in Jersey. We stayed at The Grand in St Helier and can not praise the hotel enough. The whole package was exceptional. This five star hotel is in a class of its own, it is stylish, immaculate, perfectly situated, the food is excellent but most of all, the staff are... More

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Liverpool, United Kingdom
1 review
1 of 5 stars Reviewed 4 days ago NEW

I paid an extra £100 for a single room with a walk in shower but had to step over the bath to get into the shower and my disability makes this very difficult. The room was freezing and the windows had frosted glass so therefore I had no view! The food at breakfast was satisfactory but the food in the... More

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Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We have recently returned from a short break in Jersey. Having stayed previously in St Brelades and Rozel, this time we decided to stay in St. Helier. Best decision! Much more to do and see and walk around in the evening. Considered all the 5 star options but felt assured that we could not have chosen better or been happier... More

Was this review helpful? Yes 1
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Everything about this place is fantastic, would highly recommend, lovely rooms, helpful and friendly staff, location is perfect, great food, lovely facilities, large indoor pool, couldn't be better, will definitely stay here again the next time we are in jersey

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Additional Information about Grand Jersey

Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel
Grand Jersey St. Helier
Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in St. Helier
#3 On the Beach Hotel in St. Helier
#4 Luxury Hotel in St. Helier
#7 Business Hotel in St. Helier
#11 Romantic Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
Official Description (provided by the hotel):
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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