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All 32 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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Grand Jersey
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Ranked #12 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed yesterday
Billius859 Lincoln, United Kingdom
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763 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (294)
Date | Rating
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English first
Lincoln, United Kingdom
5 reviews 5 reviews
5 of 5 stars Reviewed yesterday NEW

A super hotel in so many ways. Fantastic location with a lovely spellbinding view of Elizabeth Castle and St Aubin Bay. On occasion I find that a 5 star may have its grading due to facilities and service, whilst the fabric is looking old, tired and tatty... Not so with the Grand. We had a beautiful, spacious standard room and... More

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3 reviews 3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Room was lovely and bigger than expected. Had a great view of the sea and on to St Aubin. Staff were very accommodating even fixing minor problems we had in a matter of moments. On arrival we were greeted by name and even though early our room was made ready swiftly and were told we could sit in the restaurant... More

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Preston, United Kingdom
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The service you receive from the staff at the Grand Jersey is excellent and after a poor start to our stay it improved vastly. I hope that naming and shaming bedroom 311 it will ensure that it as been brought to a 5 Star standard. We paid extra for a upgrade to a sea view room but found we could... More

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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Had a lovely stay at the hotel, a gift from my partner, the staff were lovely and concierge team couldn't be faulted recommending a lovely restaurant near by and giving directions to local sites. The thing that let it down was the general hotel noise, we were woken up by doors banging, creaky floorboards from the room above and the... More

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Horsham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

Room was tiny. We could only open the window about 4 inches, the windows were frosted so the view that we had was of the service area of the hotel which included bins full of empty bottles. Very poor room for a so called 5 star. Pillows were hard. Staff were lovely and the pool was very good.

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Manchester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel stay was booked as a birthday present and we were extremely pleased when we received a call 2 days before our trip offering us a free uprgade to excutive suite which obviously accepted :) so great start before we even got there and big thank you to the management for the kind offer. Our room was big, clean,... More

Was this review helpful? Yes 1
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We loved the position of the hotel. The staff couldn't have been more friendly and accommodating. They made our stay even more enjoyable. Would strongly recommend to friends and family wanting great service and pampering :)

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Nottingham, United Kingdom
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We've stopped in many five and four stars, unfortunately this hotel in my eyes doesn't warrant a five star. We had to change our first room due to poor drainage in the shower and no full length mirror. The room we changed to was very nice, our only issues were the room heater which blew out a constant cold draft... More

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Sandy, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just returned from a four night break in this hotel. The service was second to none and all the staff were very nice. The room was perfect and we could not fault anything. Best five star we have stayed at !!

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Worthing, United Kingdom
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here from 30 March to 2nd April 2014 for my 50 birthday, room despite being a delux was on third floor and quite small so do not expect your usual delux. However the staff were incredible and most helpful and could not do enough for you. Had a spa treatment which was most enjoyable. Facilities and location spot on.... More

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Additional Information about Grand Jersey

Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel
Grand Jersey St. Helier
Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in St. Helier
#3 On the Beach Hotel in St. Helier
#6 Luxury Hotel in St. Helier
#7 Business Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
Official Description (provided by the hotel):
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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