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All 33 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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Ranked #17 of 33 hotels in St. Helier
A recent review
5 of 5 stars reviewed yesterday
Christine A Altrincham, United Kingdom
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881 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (342)
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English first
Altrincham, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed yesterday NEW

I have just come back from a six night stay at the Grand Jersey and I couldn't be happier with our choice of hotel. My friend and I each had a de-luxe sea view room overlooking the castle. These rooms are light, very spacious and the sea views stunning. From the moment of our arrival we were looked after superbly... More

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Senior Contributor
32 reviews 32 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed yesterday NEW

We booked a week at this hotel and whilst it was far from being awful it is definitely pushing its luck by calling itself 5-star. On the positive side the staff were all incredibly friendly and the place had a relaxed feel. The rooms were comfortable and bathrooms good. The underground spa is immaculate. But it is on the attention... More

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Newport, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed at the grand hotel in late may, what a delight. the location was excellent, the service was impeccable, the food in the Michelin restaurant (tissili) was outstanding and catered to my severe allergies without any problems. I will certainly be back.

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Grand Jersey last week and I cannot compliment it highly. We were a family of four parents and girls aged 2+9 we had an executive sea view room and it was plenty big enough with a king size bed pull out sofa and a cot - and them some! we didn't feel overcrowded at all. The... More

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Uckfield, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a 6 day stay at the hotel which we thoroughly enjoyed. The staff were both friendly and helpful and we found the service ,particularly in the breakfast restaurant , to be excellent ( in particular thank you Andrea). We took a deluxe park view room which was situated to the side of the hotel and we found... More

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West Yorkshire, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Grand Jersey two weeks ago for our anniversary. We knew that we didn't have a sea view because there where none left when we booked and that we would be at the rear of the hotel. The room was small but very clean and totally acceptable. Checking in was great, the girls are very efficient. The... More

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Penrith, United Kingdom
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked an executive seaview room and the position overlooking the bay was excellent. We were warmly welcomed by name and efficiently checked in. The location, just near enough the town centre and overlooking the castle, was fabulous, the room was very comfortable and spotlessly clean, the breakfast was fresh and tasty with good variety, and the hotel buildings, though... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed in many different rated hotels over the years, this is far from a 5 star rated hotel, Our room although of a good standard had frosted glass windows, on opening the windows our view from the 5 inch gap was of the bins, air conditioning units, and the back of a very shabby looking hotel. I had... More

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1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Second time we've stayed here. First time was all-round good, second time was disappointing due to ill-mannered bar staff. One night there was a function so the bar area outside was crammed with people, not a problem so we stayed in the indoor bar. Hardly more than 10 people in there but took 15 minutes to get served. When we... More

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1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We knew that our rate was a good rate for a 5 star hotel but our view and smell of the bins was not what we expected. We told the reception staff and the only other room offered was one overlooking the air conditioning and kitchen extraction units. The room itself is pleasant and comfortable but nothing special. Disappointed.

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Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier

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Hotel & grounds (18)
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Room/suite (25)
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Bathroom (3)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in St. Helier #5 Spa Hotel in St. Helier #6 Family Hotel in St. Helier #7 Business Hotel in St. Helier #7 Luxury Hotel in St. Helier #13 Romantic Hotel in St. Helier
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Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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