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All 32 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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Ranked #17 of 32 hotels in St. Helier
A recent review
4 of 5 stars reviewed 4 days ago
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894 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (344)
Date | Rating
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English first
11 reviews 11 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Just returned from our 2 night stay at the Grand...We stayed in a deluxe side sea view which was spacious and comfortable. Huge flat screen tv, bathrobes, slippers, lovely comfy bed all very nice...Breakfast was everything you could expect from a 5* hotel.. The staff were very attentive and could not be faulted...However the downside was the tired areas of... More

Was this review helpful? Yes 1
north yorkshire
17 reviews 17 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We had 4 days here in August. Had a room on the ground floor which had a bay window so we could see across to the park and look towards the seafront. The hotel is in a lovely situation looking out to Elizabeth Castle. There is a dual carriageway directly in front but there is a crossing there. The room... More

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West Yorkshire England
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed at the Grand for five nights choosing a de luxe garden view room. We were on the whole very happy with the room, the only slight negative was that it wasn't as spacoius as we would have liked. The decor, facilities and air con ( if needed it is still in the UK) were very good. The staff... More

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Donaghadee, United Kingdom
1 review
2 of 5 stars Reviewed 6 days ago NEW

Stayed for a week in August. Good location friendly staff apart from one sarcastic unhelpful barman. Our room 210 at back of hotel, we requested a room with no frosting on glass, instead there was a blind pulled down, outside, a view of the air conditioning and kitchen extraction units, wire to keep the pigeons away, not effective, the yard... More

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14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We sent a pleasant week at the Grand and can recommend it to prospective guests. We had a garden view room but it was absolutely fine, for the amount of time spent in the room. All staff, reception, concierge, bar, and room servicing staff were friendly and helpful. We would happily stay there again.

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South Chailey, United Kingdom
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice hotel, booked exec sea view, wonderful view of Elizabeth Castle. No noise from terrace or road. Air conditioning worked very well, heated towel rail a nice idea. Breakfast very well priced, plenty of selection, plenty of coffee and juice on tap, plenty of seating in breakfast room, never waited for a table. Car parked and retrieved safely and... More

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

Having just got back from a 7 night stay at the Grand, I felt I simply had to write a great review for the place. I was a little worried after a few negative reviews but there was no need to be. Location is great as it is within walking distance of St Helier, the main town and Liberation Station... More

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Manchester, United Kingdom
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just returned from six nights in this super hotel. Yes, is is a little worn around the edges but it is of little significance when considered against its positive aspects. Positioned on the esplanade overlooking the sea, the location is ideal. The splendid terrace was available for drinks and light food throughout the day and evening. The concierge team headed... More

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Cardiff, United Kingdom
Top Contributor
52 reviews 52 reviews
18 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

I telephoned to ask about restaurant reservations and when the lady I spoke to had ascertained there was no availability in tassili (the Michelin star restaurant they have) she cut me off mid sentence (I was trying to ask about the champagne bar to work out whether to visit for lunch or dinner) and said "thank you, goodbye"!!! I have... More

Was this review helpful? Yes 2
Liverpool England
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just come back from an 8 night stay at The Grand Jersey. Fantastic service, nothing too much trouble. Good Food , good staff. Spa treatments were lovely. Would recommend to anyone . Central location, lovely views.

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Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier

116 photos of this hotel

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Hotel & grounds (18)
Pool/beach area (4)
Room/suite (25)
View from room (17)
Bathroom (3)
Other (38)

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All management photos (12)
Hotel & grounds (6)
Dining (1)
Room/suite (4)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 On the Beach Hotel in St. Helier #5 Spa Hotel in St. Helier #6 Family Hotel in St. Helier #7 Luxury Hotel in St. Helier #8 Business Hotel in St. Helier #14 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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