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The Esplanade, St. Helier JE23QA
Hotel amenities
Grand Jersey
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80%
Ranked #11 of 32 hotels in St. Helier
86 traveler photos
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486 reviews from our community

Traveler rating
    249
    143
    63
    20
    11
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Families
58
 
Couples
255
 
Solo
12
 
Business
44
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed May 22, 2013 NEW

Excellent location, like 3 mins away from the beach and a walking distance to the Elizabeth's castle. Spa facilities were awesome. It was actually my birthday getaway weekend so i was given a complimentary welcome pack on arrival and two birthday cards. :-). Staff were friendly and always eager to help. The only turn off was house keeping which was... More

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A TripAdvisor Member
4 of 5 stars Reviewed May 22, 2013 NEW

Couldn't fault the hotel or the accomodation. The staff on the Friday and Saturday were brilliant and couldn't do enough for you, sadly the Concierge on the Sunday let the side down, unhelpful and miserable. The facilities at the hotel were excellent with the spa facilities being a big bonus. The room was very comfortable and the TV entertainment was... More

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Chelmsford, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed May 21, 2013 NEW

My wife and I recently stayed at the Grand and had a thoroughly enjoyable stay. The room was excellent and we made full use of the spa facilities which were very good too. All the staff were really friendly and helpful and we felt nothing was too much trouble. The Grand is ideally located to explore St Helier and the... More

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Newcastle upon Tyne, England, United Kingdom
1 review
3 of 5 stars Reviewed May 21, 2013 NEW

We had a 3 night stay in mid May and expecting the weather not to be great we specifically wanted a hotel with a pool. On the Monday morning of our stay we went to use the pool but were told it was closed due to a fault and would probably not be open for the rest of that day... More

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London
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

Generally, A very good hotel though not a great hotel. The staff are attentive and helpful, there are a couple of exceptions as might expect but generally very good. Perfect for a short break or business. Our room was on the 3rd floor with a view of the bay which was brilliant, real matching wooden hangers in the wardrobe, trouser... More

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See 5 more reviews by DenandJan for St. Helier
Brighton
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 20, 2013 NEW

Delightful hotel, very helpful staff and fabulous Terrace bar with view across St Aubins Bay. The rooms were clean, warm and comfortable. We stayed three nights last week at an on-line reduced price of £73.00 per room per night including full English Breakfast (£14.99 to non-residents). The normal price for an inland classic room (which our was) would have been... More

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Guernsey
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW

I have just returned from a wonderful weekend at the Grand. As always the staff are just superb - they should be sent around the country giving demonstrations on how to treat guests! Had a fantastic facial in the Spa and then a spray tan - if you have not had one I highly recommend it - I felt so... More

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See 2 more reviews by Becky L for St. Helier
Jersey, United Kingdom
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed May 19, 2013 NEW

Living in jersey I have been to this hotel a few times, I've stayed over (average rooms, tired spa, ok dinner but good breakfast), attended large parties here (poor food on both occasions), dined on their terrace (poor service, poor choice of food and badly cooked), and after going for afternoon tea a couple of weeks ago have decided not... More

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See 2 more reviews by Jodie R for St. Helier
Haslemere
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed May 19, 2013 NEW

Very good - clean rooms, friendly service. Lazy Sunday deal is excellent value. Disappointments: - spa is ok but note that you can not use the relaxing area (see pics on the net) unless you buy a treatment. In other words, you can use the pool, sauna, hot tub and steam room but there are no sun loungers to go... More

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UK
Top Contributor
160 reviews 160 reviews
39 hotel reviews
Reviews in 48 cities Reviews in 48 cities
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed May 18, 2013 NEW

If spectacular sea views thrill your soul, check out this hotel - a fab base which overlooks St Aubin's Bay. This is a Victorian 4-star that has cleverly updated to a vivid, 21st-century interior, while keeping an atmosphere that whispers "special occasion". Service in its fine dining restaurant, Champagne bar and Espa spa is excellent, and though it's tempting to... More

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View all 32 hotels in St. Helier, ranked by popularity

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Hotel Summarization (Beta)

What travelers say

  • Sea view(29)
  • Very good(17)
  • Champagne bar(16)
  • Steam room(9)
  • Friendly and helpful(7)
  • Swimming pool(6)
  • Car park(5)
  • SPA FACILITIES(5)
  • Star hotel(5)
  • Would definitely stay(4)

Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE23QA
Region: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Beach Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in St. Helier
#4 Business Hotels in St. Helier
#5 Luxury Hotels in St. Helier
#5 Family Hotels in St. Helier
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier
Grand Jersey Hotel
Grand Jersey St. Helier

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Grand Jersey
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