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All 33 St. Helier hotels

Grand Jersey

5.0 of 5 Hotel   |   The Esplanade, St. Helier JE2 3QA
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Ranked #17 of 33 hotels in St. Helier
A recent review
5 of 5 stars reviewed yesterday
JSC53 Winchester, UK
  • Reviews (865)
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865 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
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English first
Winchester, UK
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed here for our Ruby anniversary celebration. We had a lovely park view deluxe room which also gave us a view over the sea too. We had a small balcony and a seating area. A lovely six foot bed, air conditioning and good bathroom. We had a card from staff wishing us a happy anniversary and a lovely bowl... More

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Cleethorpes, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed at the Grand in the early 2000's and it was a bit tired then, which put me off staying there when I was back in Jersey for business this year, but as summer came along, lack of availability at my usual place prompted me to see what had changed (as I'd heard good things about the Grand) I... More

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Burnley, United Kingdom
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My Mum and myself returned last week from another fabulous break at Grand Jersey. This time it was a special occasion to celebrate a milestone birthday for my Mum and the Hotel managed to make it even more special than usual. I had made some requests prior to going and they were followed to the letter but it was also... More

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Top Contributor
52 reviews 52 reviews
15 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This hotel should be fantastic. Great location, good building but the service delivery, food and the rooms are are nowhere near the standard required. I have had to stay here on several occasion and each time you pay through the nose for rooms that overlook ..........the wall of a multi storey car-park!, Breakfasts are sub standard and a lot of... More

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Oxford, United Kingdom
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

We found nothing at fault with this hotel, it excels in all areas !! We traveled as a family of 2 adults and a 13 year old boy.. Checking in was easy and very efficient even though we were several hours before the official checking in time, we left our luggage with them and within an hour they had made... More

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15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We planned to come to Jersey for an adventure weekend and chose Grand Jersey as our hotel expecting it to be ... grand! The hotel is nice, the staff friendly, the breakfast very good... BUT as it is classed as a beach hotel I would expect some deck chairs on the beach, on a terrace or anywhere in the sun...... More

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I have just returned from a weekend stay at the Grand for my friends hen party. The trip was booked months in advance with the expert help of Alexandra in reservations, she was extremely helpful and made booking a trip for 23 very easy! We ate in the brasserie and the food was fantastic, service again was top notch, Gabriel... More

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Guernsey, United Kingdom
1 review
3 of 5 stars Reviewed 5 days ago NEW

Just spent 8 nights at this hotel and it would have been great except for our first night in a sub-standard room: First night we were checked into room 211 and straight away it was clear the room was very much below expectations - considering this is billed as a 5* hotel. A really tired room with shabby furniture, scuffed... More

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Boston, United Kingdom
1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel is overpriced, the room was dark, drab and dated. Beds wobbled like a jelly, pillows were lumpy with no filling in the middle. Lots of bird poo on the outside of window and the same on the inside frame where the window was opened, hadn't been cleaned in years. Base of bed cover was so faded where it... More

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Before we stayed at the hotel, we checked the reviews on Trip Advisor and very recently there has been a wide variation in how people feel about the hotel, which did cause us some concern. From our experience I can now see why. We stayed four nights and had a room overlooking the bay and castle. We paid an additional... More

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Additional Information about Grand Jersey

Address: The Esplanade, St. Helier JE2 3QA
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Jersey 5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Tingo, Expedia, Travelocity, Agoda, BookingOdigeoWL and Venere so you can book your Grand Jersey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Grand Jersey Hotel St. Helier
Grand Jersey St Helier

116 photos of this hotel

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Hotel & grounds (18)
Pool/beach area (4)
Room/suite (25)
View from room (17)
Bathroom (3)
Other (38)

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Hotel & grounds (6)
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Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Spa Hotel in St. Helier #5 On the Beach Hotel in St. Helier #6 Family Hotel in St. Helier #6 Business Hotel in St. Helier #7 Luxury Hotel in St. Helier #12 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
Grand Jersey is the island’s stylish, sophisticated hotel and spa, presenting guests an exceptional experience. It offers the ultimate in comfort and glamour, through a blend of sophisticated restaurants, the exclusive, atmospheric Champagne Lounge and the luxurious, award winning Spa. Grand Jersey also features the innovative Park Suites – a dedicated business centre with private cinema, meeting rooms and flexible events spaces. Whether you’re visiting Jersey for a short break, summer holiday or business, you are assured of a wonderful stay. Grand Jersey is committed to the highest standards of service and excellence which is why the hotel is one of only two on the island to be awarded five stars. ... more   less 
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