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All 32 St. Helier hotels

The Inn Boutique

3.0 of 5 Hotel   |   Queens Road, St. Helier JE2 3GR (Formerly Queens Hotel)
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86%
Ranked #10 of 32 hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Anders B Oxford, United Kingdom
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368 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (106)
Date | Rating
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English first
Oxford, United Kingdom
Contributor
16 reviews 16 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

We booked to stay at this hotel nearly a year ago to celebrate my inlaws 50th wedding anniversary and travelled as a group of 12. We cannot praise the team at The Inn more highly for all that they did for us. After a wonderful personal arrival from Miguel, the reception team pulled out all of the stops to ensure... More

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UK
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

We had a marvellous break at this hotel. Room was lovely, chamber maid service excellent. They really took care of my wife who is celiac. Even brought out tapas for her which was all Gluten free, brilliant.

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Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

visited here a couple of weeks ago. we were really looking forward to our stay. downstairs decor lovely however rooms didnt come up to scratch. jumped into bed and we both nearly rolled out as the edge of the matress turned down on both sides. as i turned during the night i had to put my hand out quickly to... More

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Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear Sarah S First of all please accept my apologies about your mattress. All our beds and mattresses our made by Hypnos and are top quality and virtually new and well within their "sale by date". As soon as you reported an issue, I inspected your mattress and found that indeed there was a problem with it. This is the... More

Southampton, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed along with another couple in May of this year. The overall experience was positive, with the restaurant food being above average and the serving staff (both breakfast and dinner) being very friendly, however the Inn Boutique is badly let down by the unfriendly front of house team on the reception. Stoic to the point of rudeness, they were... More

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Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear BexBrown _11 Later in the day after I was on a high from the previous review, boy did I come back down to earth with a bang! Whilst of course I am delighted by your comments about our restaurant and it's team, I am so sorry you claim our reception staff where rude to you as if this is... More

Surrey, UK
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just returned from another happy stay at The Inn. I have to say, yet again, that the service from the restaurant and bar staff is excellent, so friendly and helpful. Special thanks to Tom and Miguel (Restaurant Manager), for such a warm and friendly welcome, and should also go as a thank you to the Chef and Team... More

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Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear UKtravelteacher Thanks so much for your wonderful review, you really made my day when I read it first thing yesterday morning. I am so delighted you enjoyed your stay and thank you so much about the wonderful things you have said about our restaurant, it's staff and the special mention you gave Tom.. I know when I show him... More

Sheffield
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here on a 'secret escape' break and it was a pleasant experience. Yes it’s on a main rd which is busy, but the noise wasn’t overbearing, I slept well enough with ear plugs and I can't say we spent that much time in the room anyway. The room was adequate, although could have done with a spruce up.... More

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Jerseystephen, Owner at The Inn Boutique, responded to this review

Dear LouJon 70 Thanks very much for you review and I am so pleased you enjoyed your stay with us. I have passed your comments on to our restaurant team and they have asked me to send you their apologies if on this occasion they were not their normal jolly selves which is most unlike them. You do say that... More

Glasgow, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

I am shocked to read the previous review, which bears no resemblance to the hotel I have just stayed in. The hotel is a wonderful base for visiting the Island, and the location close to St. Helier is ideal, and just a short walk into the centre. Our room was lovely - very clean, well-equipped and spacious. The staff have... More

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London, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

On a very busy road , very basic room smallest double bed only four foot ( not quiet a double) the road noise is unbelievable pack ear plug - definitely not a restful place. Bar food smells the whole hotel. The worst secrete escape ever. I would suggest someone checks this hotel out on trades description. Ann Walling ton 19th... More

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InnBoutique, Owner at The Inn Boutique, responded to this review

Dear Ann - Wallington I am shocked to read your review this morning. I understand that you are still staying with us and have spoken to Lynne our General Manager and have given her the impression that you are now happy with everything. I would like to clarify for other readers of this site that we do not have 4... More

England
Top Contributor
136 reviews 136 reviews
24 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in this hotel for a few days in The beginning of August. There was nothing that was too much trouble for the staff of this hotel. Extremely helpful and very friendly. The hotel rooms were very clean and has everything to hand. Tea and coffee facilities, alarm clock, flat screen TV. En suite bathroom with bath and shower. Breakfast... More

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Preston, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed as a couple for a week at the end of July. We had the De Carteret suite on the top floor which was lovely (carpet could do with a clean in places though) Very comfortable, lovely bathroom, complimentary tea coffee and hot chocolate and biscuits, free bottled water in the suites. Staff very pleasant, professional and helpful, and good... More

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Additional Information about The Inn Boutique

Address: Queens Road, St. Helier JE2 3GR (Formerly Queens Hotel)
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Inn Boutique 3*
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Also Known As:
The Inn Boutique Hotel St. Helier
The Inn Boutique Jersey/St. Helier

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style
#5 Family Hotel in St. Helier #7 Business Hotel in St. Helier #12 Romantic Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
THE INN is an award winning friendly boutique Hotel, Restaurant & Bar, a 10 minute walk into St Helier centre. The hotel has 36 beautifully decorated comfortable rooms, including recently remodelled suites, all with excellent modern facilities. Classic Rooms have hospitality tray, satellite TV, free Wi-Fi, The White Company toiletries and safe. Superior rooms and Suites also have ipod docking station, DVD player, bathrobes and complimentary mineral water. Facilities within the hotel include an open plan bar, free WiFi, games room with Wii and 3D TV, outside smoking terrace and car parking facilities.THE INN also has a calm contemporary air-conditioned restaurant, popular with locals, with an extensive menu including Specials which take full advantage of local produce.Our friendly team will always be on hand with attentive service, and guests always comment on our superb staff. Our customers are always our number one priority and we strive to offer everyone something very special at THE INN.THE INN is very proud to have retained a GOLD award from Visit Britain for the third year running, which recognises outstanding levels of quality, comfort, customer care and food. THE INN also recently won the Jersey Enterprise Medium Business Award rewarding passion and success within the Island community.THE INN aims to be different to any other Hotel on the Island in terms of the ambiance and diversity of what we are offering. Look forward to seeing you soon! We ask future guests to note that we situated on the outskirts of St Helier which is a busy town and some rooms may suffer from a little road noise at busy times. Our main car park is situated opposite the hotel and when full we ask guests to block in other cars and leave their keys at reception to enable us to move cars around which we are insured for. ... more   less 
Number of rooms
36

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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