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BEST WESTERN Royal Hotel

Certificate of Excellence
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David Place, St. Helier JE2 4TD
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Ranked #12 of 30 Hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Gail W Jersey, United Kingdom
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476 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (126)
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Jersey, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We recently had our wedding ceremony/lunch and evening reception here - hotel staff could not have been more helpful - the food/service and table decorations were top standard - We had family/friends over from the UK and 12 rooms booked in total which everyone agreed were all tastefully decorated and clean - bonus for the ones with a balcony or... More 

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Carhaix-plouguer, France
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

A maximum of 10 minutes walk from the centre of St helier, we were welcomed by friendly staff and a warm friendly atmosphere. I can't complain about the comfort or the cleanliness, more than adequate choice for breakfast and evening meal was well presented. The only downsides were if you are a light sleeper, the hotel is situated on a... More 

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your valued review of our hotel. It is wonderful that you enjoyed your stay and would stay with us on a future visit. We do work hard to provide a warm atmosphere at our BEST WESTERN Royal Hotel and your review is very encouraging to my team at the hotel. We are pleased that we succeeded on... More 

St. Helier, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 12, 2015

I had a fantastic experience with this hotel, they organised my husband's 50th for me, the food, the hotel, the venue, the staff the DJ, were all just brilliant, I could not fault it in any way. The staff were more than helpful. The Manager on the evening Mariusz, was excellent. Well done from Mrs June O'Keeffe

Was this review helpful? Yes 2
Chepstow, United Kingdom
Contributor
19 reviews 19 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed February 11, 2015

Stayed for one night on business in February. The staff were really helpful and polite. My room was of a good size, well appointed and spotlessly clean. I was on the first floor which was not a problem as the hotel has a lift. The decor of the hotel is very good giving it a real elegant atmosphere. I had... More 

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Manchester
Contributor
18 reviews 18 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 29, 2015

I booked a single room but was allocated a suite, room 105 on the first floor with access to the sun terrace. The cleanliness was second to none. Facilities were perfectly adequate and of excellence quality. The bed was fabulous. Continental breakfast was decent enough for an old English bird however their English breakfast left much to be desired. Apart... More 

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your kind comments. We are delighted that you found the BEST WESTERN Royal to be 'elegantly comfortable'. It provides great encouragement for our team that you would definitely return to the Royal. Thank you. We are an historic hotel in the St. Helier town centre adjacent to the new town park. We pay particular attention to our... More 

Henlow, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 28, 2015

Stayed for a weekend while working, been before and they seem to have had a little decorating done to make it even nicer. Room very good although there was an issue with the radiator clanking well it was fixed almost straight away when I reported it. Shower a little weak but ok. Staff very friendly and the bar well appointed.

Was this review helpful? Yes 1
Birmingham, United Kingdom
Senior Contributor
36 reviews 36 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 21, 2015

On arrival I found check in was trouble free and nothing was too much trouble. Dinner was served in the restaurant from a well priced menu with good choice. Food was cooked well and presented very nicely. Breakfast was served downstairs and very promptly by attentive staff. I was very impressed with this hotel from start to finish. A good... More 

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Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 7, 2015

we booked 3 night / 4 day trip. The fight was late getting in on 1st night, and kitchen had closed at 9pm but the hotel still managed to provide us with a hot meal. The double/triple room was a very good size with en-suite. The meal on new years day was a hot buffet. There was plenty of choice... More 

Was this review helpful? Yes 1
St Peter Port, United Kingdom
Top Contributor
81 reviews 81 reviews
16 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 2, 2015

It is the staff and the welcome that you get that make this hotel a favourite to stay in. They will go out of their way to ensure your stay is comfortable and memorable. The bar area is a good place to meet up for drinks or to have a meal ...... great food and a good choice from the... More 

Was this review helpful? Yes 3
Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed January 1, 2015

We spent a thoroughly enjoyable Christmas in Jersey and in particular at the Best Western Royal. A warm welcome from a young English gentleman (mulled wine and mince pies!) who explained the forthcoming Christmas package and events. Despite being busy he gave us a detailed run down of the Hotels facilities and the important shopping spots in St Helier. The... More 

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