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BEST WESTERN Royal Hotel

David Place, St. Helier JE2 4TD
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BEST WESTERN Royal Hotel
BEST WESTERN Royal Hotel
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616 Reviews from our TripAdvisor Community

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Henlow, United Kingdom
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Have stayed here a few times on yearly visit, the restaurant was closed for refurbishment this time but they warned as soon as it was booked, only meant continental breakfast but the choice was very good none the less. Room I was given seemed fairly recently decorated and much nicer than I remember. Looking forward to the next visit. Such... More 

Helpful?
Thank peter c
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Here in business trip for two days. At first on arrival it took ages for someone to come to the front desk which isn't a good start! Then went to room after a good wait for key. Room was nice and clean I'll give it that. Bathroom very spacious and clean also. Food not great 5/10. Nice presentation but over... More 

Helpful?
1 Thank Richard L
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your comments following your one night stay. Your custom is appreciated. We remember you well at the hotel and our interaction with you during that time. Your score given does not align with your comments which are quite positive in general as you report that you were happy overall. Respectfully, we have the following comments on the... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

A 3 night stay for the Jersey Open darts that was held at the hotel. Superb room, breakfast, beer prices and evening food. we only left once, i know others stayed in the whole time! If you do want to venture out, its a short stroll into St Hellier.

Helpful?
Thank BrownieBig5
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Whilst I understand the need for a kitchen refurbishment I was not happy to be told that there were no evening meals available during my two nights stay. My option I was told was to eat out. I was on my own, tired, ut was dark and raining and I don't know the area, si no it was not an... More 

Helpful?
1 Thank Teresa Tony P
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for understanding the need for our early January programmed kitchen refurbishment which fully completes in one week when normal on-site catering will re-commence. We are sorry you felt it inconvenient to eat out at our town centre hotel. We have advised guests of comparable restaurants on check-in, all within just a few of minutes of the hotel on... More 

Leyland, United Kingdom
Level Contributor
236 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for 10 days over Christmas and New Year and overall had a pleasant stay. The second floor room was spacious with comfortable bed and plenty of storage space, a large TV, easy chairs and table and free Wi Fi. Except for one dinner of uneatable duck the food was well presented from a good menu selection with gala... More 

Helpful?
1 Thank vuepoint
Chichester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 1, 2016

A very well presented hotel with excellent facilities and first class service. This is one of the best hotel's we have stayed in for some time. Well worth a visit if you are travelling to Jersey. Its central location makes it a perfectly for visiting St Helier and the surrounding area.

Review collected in partnership with Best Western

Helpful?
1 Thank John C
Jersey, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 23, 2015

We hadnt considered a staycation at the Royal before but were pleasantly surprised by everything that the hotel had to offer. We ate in the hotel bar and the food was great. The portions were generous and reasonable in price and the atmosphere was cosy which is just what we were after. The room was a decent size and was... More 

Helpful?
2 Thank LauraRJersey
Bournemouth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

Hotel really good. The staff could not do enough for you, all very friendly . Food excellent, rooms comfortable. Situated within easy reach of the town and is about 15 mins walk to the Liberation Station (buses) which will take you pretty much anywhere on Jersey.

Helpful?
2 Thank Alison W
Buckinghamshire
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed November 21, 2015 via mobile

Great hotel in a great location. Stayed here for 2 nights. Had a top floor room with our own balcony. However this was situated at the back of the hotel, so was a little walk back to the lobby. Has a nice little pub/bar joining the hotel. Parking is a bit tight, but half of the issue is people not... More 

Helpful?
2 Thank ELC2009
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

What a beautiful hotel . super clean food was excellent staff were excellent . The room we had was a four poster bed which we were not expecting it was a beautiful room loads of room it had iron ironing board trouser press all tea coffee etc plus a hairdryer cannot fault this hotel at all

Helpful?
2 Thank Angelashaun
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