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All 31 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
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Ranked #12 of 31 Hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Louise H Manchester
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466 reviews from our community

Traveler rating
    250
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    39
    9
    4
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester
Contributor
17 reviews 17 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I booked a single room but was allocated a suite, room 105 on the first floor with access to the sun terrace. The cleanliness was second to none. Facilities were perfectly adequate and of excellence quality. The bed was fabulous. Continental breakfast was decent enough for an old English bird however their English breakfast left much to be desired. Apart... More 

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Henlow, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed for a weekend while working, been before and they seem to have had a little decorating done to make it even nicer. Room very good although there was an issue with the radiator clanking well it was fixed almost straight away when I reported it. Shower a little weak but ok. Staff very friendly and the bar well appointed.

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Birmingham, United Kingdom
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

On arrival I found check in was trouble free and nothing was too much trouble. Dinner was served in the restaurant from a well priced menu with good choice. Food was cooked well and presented very nicely. Breakfast was served downstairs and very promptly by attentive staff. I was very impressed with this hotel from start to finish. A good... More 

Was this review helpful? Yes 1
Leeds, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

we booked 3 night / 4 day trip. The fight was late getting in on 1st night, and kitchen had closed at 9pm but the hotel still managed to provide us with a hot meal. The double/triple room was a very good size with en-suite. The meal on new years day was a hot buffet. There was plenty of choice... More 

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St Peter Port, United Kingdom
Top Contributor
74 reviews 74 reviews
13 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It is the staff and the welcome that you get that make this hotel a favourite to stay in. They will go out of their way to ensure your stay is comfortable and memorable. The bar area is a good place to meet up for drinks or to have a meal ...... great food and a good choice from the... More 

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Leeds, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We spent a thoroughly enjoyable Christmas in Jersey and in particular at the Best Western Royal. A warm welcome from a young English gentleman (mulled wine and mince pies!) who explained the forthcoming Christmas package and events. Despite being busy he gave us a detailed run down of the Hotels facilities and the important shopping spots in St Helier. The... More 

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Jersey, United Kingdom
1 review
5 of 5 stars Reviewed December 7, 2014

We used this hotel for a Christmas function for 30 youth netballers. We were in the conservatory which was lovely with a huge, beautifully decorated Christmas tree and tables. The hot and cold buffet was excellent, very reasonably priced, plenty of choice and fabulous deserts. Most of the girls went up for seconds! The staff were very friendly and helpful,... More 

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Leeds, United Kingdom
Senior Contributor
28 reviews 28 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 5, 2014 via mobile

I was really impressed with the level of service at this hotel. I managed to get locked out of the safe in my room twice in the space of 2 hours and the staff were really kind in the way they dealt with my stupidity. Without asking my room was upgraded to a fantastic suit. The room was very clean... More 

Was this review helpful? Yes 4
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are delighted that you were impressed with your stay, while on business, at our Best Western Royal Hotel. Your comments on my team at the hotel are very much appreciated and provide great encouragement. Thank you. It is pleasing also that you liked the look of our menu and felt the hotel to be good value. We have recently... More 

Seaford, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 31, 2014

We stayed at the Royal for 4 nights on a special deal with Secret Escapes. Mostly good but there were a few problems. We were in Room 199 which was very clean, warm and quiet - however the room was small and the lighting inadequate - even with all the room lights on it was too dark to read in... More 

Was this review helpful? Yes 3
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your feedback and custom. We are pleased that you found the food was very good at our AA Rosette restaurant 'Seasons'. As you would expect in a heritage hotel such as the Royal, bedrooms do differ in layout and furnishings. There are four bedrooms of similar plan to R199. All are of modern fit-out. That said, your... More 

St. Helier, United Kingdom
Top Contributor
58 reviews 58 reviews
22 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 30, 2014

I am a member of an organisation which eats most weeks at this hotel. The portions are very small, the hotel does not do as asked and parking is very limited. Due to the construction of the hotel it is totally unsuitable for people with disabilities. They refuse to make any reservations in the car park even for severely disabled... More 

Was this review helpful? Yes 5
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Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Number of rooms: 89
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Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier
Hotel Style:
#6 Romantic Hotel in St. Helier
#8 Family Hotel in St. Helier

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