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All 33 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
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91%
Ranked #5 of 33 hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Alexandra M Rossendale, United Kingdom
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414 people have reviewed this hotel

Traveler rating
    224
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Rossendale, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for four nights with my daughter on a bed and breakfast basis and had a very enjoyable stay. All of the staff worked hard to ensure guests were comfortable and the hotel was clean and running smoothly. Our room was on the back of the hotel, which we were pleased about, as we had to keep... More

Was this review helpful? Yes 2
Oakdale, United Kingdom
Senior Contributor
44 reviews 44 reviews
26 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for a week with Good friends and found the whole experience great. Booked half board and what a good choice that was as the evening restaurant food is of the very best order, where the menu is changed daily. The variety and home cooked taste made us eat in every night, where prior to arriving, we thought we would... More

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Scotland
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our 2nd year staying at the Royal and we weren't disappointed. We had a room with four poster bed and big bathroom. Our room was at the back of the hotel overlooking the terrace. Lack of A/C didn't bother us as we always like to have the windows open. Hotel is very clean and tidy. We only had... More

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abergavenny
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

We have just spent 10 days in the royal for a thoroughly enjoyable stay. Of medium size it sits on a main thoroughfare about a 5 min walk to St Helier centre. Our basic room was very small ;as was the bathroom (lovely bath!!) but very clean .Also very warm with no A/C. The hotel could also do with a... More

Was this review helpful? Yes 3
Chester, United Kingdom
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just come back from a four day break at this hotel. We had a large bedroom which led out onto the terrace. A nice big bathroom with toiletries provided. Clean towels each day. Shower and a bath. An in room safe which was large enough to accommodate our i pad. Plenty of coat hangers. Tea and coffee making... More

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent restaurant with very pleasant & attentive staff, great menu but struggled for new choices after day 5, our second room was very well appointed and opened onto a terrace, having had to change rooms from third floor due to lack of Wi-Fi. Convenient location 10 mins walk away from the centre. Rooms on the front do get road noise... More

Was this review helpful? Yes 1
Aberdeen, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed for two weeks from June 14 to 28 this year. This is an old hotel which has recently been refurbished to a fairly high standard. We were on the first floor, and our spacious room opened on to a sunbathing terrace where loungers and seats were provided. It is located less than five minutes from... More

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London, United Kingdom
Top Contributor
74 reviews 74 reviews
25 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I wrote a review of this place three years ago, so think I can add another. I just that can't find anything nice to say about it. It's in a very drab area of St Helier. The road outside is always busy. There is a convenience store nearby that has drunks outside most of the time. The staff are brusque.... More

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your comments and for your repeat visit to our BEST WESTERN Royal Hotel. We are sorry that you did not enjoy all aspects of your stay at the Royal. You will note that we do enjoy a higher headline percentage score on tripadvisor than many competing hotels and as such feel that we do generally meet customer... More

Paisley, Scotland
Contributor
12 reviews 12 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Dropped in for an evening meal & was disappointed. Ordered chicken jalfrezi but the sauce was very thin & the chicken was tough. Customer service was excellent & I did receive a complimentary glass of wine as compensation

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your review. We note that you did not stay with us but visited our bar and did not enjoy the bar meal ordered. We are sorry that the dish was not to your liking and are grateful that you felt our customer service was excellent. Our main restaurant does hold an AA Rosette for its catering and... More

wrexham
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Spent 3 nights at the Royal last weekend and found the Hotel and staff first class.The room was clean and recently decorated in a style that matched the hotel .The location was not that far from the town centre and the staff could not do enough for you (special mention for Elainer who worked in the bar . What ever... More

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Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
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Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier

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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#4 Romantic Hotel in St. Helier #7 Family Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and 'four poster' bedrooms. AA Rosette restaurant and informal bar. Large rooftop terrace. Graded 3 stars by the AA. ... more   less 
Number of rooms
89

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