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All 32 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
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91%
Ranked #4 of 32 hotels in St. Helier
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Simone J Jersey, United Kingdom
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372 people have reviewed this hotel

Traveler rating
    202
    132
    30
    4
    4
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42
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
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English first
Jersey, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed overnight for a break (we're Jersey residents and successfully bid for the stay in a Charity Auction!). Reception staff were friendly and helpful. We had Room 103 which was large and comfortable. Dinner in the restaurant was good, although the service could perhaps be improved (staff did not appear to have "stations" so we were asked the same... More

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York
Contributor
18 reviews 18 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable and didn't find it needing updating as other reviews say. Staff very helpful and polite. Room was fine but heating was a bit variable. Very clean hotel. We ate in the bar three nights and the food was very good and reasonably priced. Would stay here again. Only five minutes walk to market and town.

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are delighted that you enjoyed our traditional town centre BEST WESTERN Royal Hotel. We were established as an hotel in the 1840’s and the hotel has seen very considerable investment in recent years and continues to change and evolve with the times. The hotel’s style is a balance for us as we want to retain many of the popular... More

Liverpool, United Kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here March 2014 for 2 nights. The hotel is within a 8 minute walk of the town centre. On arrival, check-in was seemless and reception staff helpful. We stayed on B&B basis. Our room, 103 was clean and tidy. Decor was a little dated in style, though tidy. The room had a kettle, tea, coffee and chocolate together... More

Was this review helpful? Yes 1
Middlewich, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Whilst the rooms at the Best Western Royal Hotel in St Hellier may be a little dated, this is more than made up by the superb service, the fantastic quality of food and the friendly welcome from all staff. The hotel has a really good bar, which services very high quality three course meals at a decent price. You get... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Liverpool, United Kingdom
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 16, 2014

I am so impressed with this hotel that I am writing this review while I am still here. My husband and I are staying in Jersey for a 5 day break to celebrate our Anniversary. We received a friendly and informative welcome. The room (standard double) is spacious and has all the facilities you need in a hotel room. The... More

Was this review helpful? Yes 5
Island of Anglesey, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 12, 2014 via mobile

Stayed just for one night. Not the most expensive hotel in St Helier, but for the price my room was clean comfortable and reasonable value for money. Ate in the lounge bar for lunch and had a very acceptable BLT sandwich. Didn't eat at the hotel in the evening. Staff were very pleasant and the breakfast was very good indeed.... More

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ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your review. We are pleased that you found the Best Western Royal to be good value, clean and comfortable. The hot water running out as you showered as you mention was thankfully quickly rectified and was fully investigated. Our hotel has two large oil fired heating boilers and certain areas have electrical heating to heat water too.... More

London, United Kingdom
Top Contributor
57 reviews 57 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed February 10, 2014

I had a one night stay at the hotel, the staff where very helpful and willing to help. The meal from the bar menu was pretty good and the Royal Burger was very good (I highly recommend). The breakfast I found very good and the full English options were a great size. I stayed in a single room and found... More

Was this review helpful? Yes 1
Guernsey, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2014

We have just got back from a weekend swimming in Jersey, we were a group of 22 and had a fantastic stay at the hotel. The rooms are lovely the food was fantastic even feeding a big group. The staff were friendly and always willing to help with changes to our meal times. Would stay again for sure. Many Thanks... More

Was this review helpful? Yes 1
Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2014

This was our first Christmas away so a little bit apprehensive at spending 5 days in a hotel but oh what a great time. All the staff were brilliant from start to finish, nothing was too much trouble and appeared happy in their work which is a most refreshing and somewhat hard to find nowadays, we have stayed in many... More

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Buxton, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 30, 2013

We stayed over the Christmas period. Despite the very poor weather spoiling most things, the hotel staff were polite, attentive and very helpful. The Bar was very poorly lit and made it difficult to read a book or information leaflet. Our room was fine but, the staff entrance below is was very noisy on occasions with people coming and going... More

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Additional Information about BEST WESTERN Royal Hotel

Also Known As:
Best Western St Helier
St Helier Best Western
Best Western St. Helier
St. Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier
Address: David Place, St. Helier JE2 4TD
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#5 Family Hotel in St. Helier
#11 Business Hotel in St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Official Description (provided by the hotel):
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and 'four poster' bedrooms. ... more   less 
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