We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Royal Hotel to your Saves list
BEST WESTERN Royal Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
91%
Ranked #7 of 32 Hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
Karen B Castleford, United Kingdom
Write a Review

442 reviews from our community

Traveler rating
    236
    160
    35
    7
    4
See reviews for
58
257
20
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Castleford, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

What can i say second year in a row we have stayed at this hotel, and the staff are so welcoming, nothing is ever to much trouble. You definetly get service with a smile from them it sure does make staying here a real pleasure. Hotel is ideally located as well just a short stroll into centre of St Helier.

Was this review helpful? Yes
Dunblane, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Me and my three friends have just returned from a week in the Royal Hotel. We had a lovely time there. The hotel was comfortable and clean and the staff were all great and all had a good sense of humour which they would definately need in such a large hotel catering for all sorts. The food in this hotel... More

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
68 reviews 68 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall a good stay where the staff were friendly and helpful and the rooms clean and comfortable. We stayed for 3 nights and found the hotel to be well run and very tidy throughout. The decoration is dated but it was pleasant enough and not particularly "run down" as other reviews have mentioned. The room itself was relatively spacious. Yes... More

Was this review helpful? Yes
Birmingham, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Located a few minutes from the centre of St Helier, caters for the single visitor and has a good choice of food options, I was on a B&B tariff , the breakfasts were very good, hotel offered excellent evening meals in the dining room plus pub food in the bar. If you are here in October "Tennerfest" is worth looking... More

Was this review helpful? Yes 1
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your feedback and for sharing your opinion of the BEST WESTERN Royal Hotel. We are delighted that you intend to return again to us later this year. Thank you for your continued custom. Your comment that we offer excellent evening restaurant meals is appreciated. We have long held an AA Rosette for the standard of our catering... More

Colchester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 nights and I have to say the housekeeping standards were excellent, not a single thing out of place, room was spacious and we did not get disturbed by other guests or the street. The room is dated but kept to a high standard, my only concern was the hairdry which is the really old style that... More

Was this review helpful? Yes
Malmo, Sweden
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the second time I stayed at this hotel and unfortunately I had forgotten how run-down the hotel was. The staff is very friendly, which makes up for some of it, but the rooms are in need of a renovation. The rooms are also very noisy, my bed shook when other guests walked by outside my room and I... More

Was this review helpful? Yes 3
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your return visit to the Royal. We respect your opinion but we would maintain that we are a traditional hotel and do not regard the building or facilities to be run-down. Indeed we score 4/4.5 out of 5 on average on all aspects assessed by tripadvisor; which we believe is a really positive result. We are constantly... More

SKELMERSDALE
Contributor
17 reviews 17 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here in August 2014. This is a great hotel and we couldn't really fault the service and value. ALL the staff seem to enjoy their work. The room was a terrace room on the ground floor with a four poster bed and great bathroom. The breakfast is buffet style and very good. The restaurant was also very good at... More

Was this review helpful? Yes
essex
Contributor
12 reviews 12 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was the first time my partner and I have stayed here and it wont be the last.The rooms were spacious,clean and very comfortable. The staff were helpful and always had a smile on there faces.We ate in the bar and the main restaurant and both were great.We were very impressed and as always we checked on trip advisor prior... More

Was this review helpful? Yes 1
Warrington
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Jersey for my brother's wedding and stayed at the Royal for a long weekend. Great location, just a short stroll in to town. We hired a car and managed to get a parking space at the back of the hotel. The staff were very pleasant and helpful. Rooms: Were small and could benefit from air conditioning. The windows... More

Was this review helpful? Yes
Oxford, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The best western hotel jersey must rate as the best hotel I have stayed in the staff and service were first class the food at meal times was also perfect the hotel was situated ideal to reach all local areas on foot and the hotel was clinicaly clean

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Royal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, Travelocity, Tingo, Odigeo, Otel, Agoda, Venere and HotelsClick so you can book your BEST WESTERN Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Bathroom (9)
Viewed
Room/suite (23)
Viewed
Dining (8)
Viewed
Hotel & grounds (7)
Viewed
View from room (3)
Viewed
2:13
Videos (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (21)
Viewed
Dining (14)
Viewed
Business center/function rooms (12)
Viewed
Room/suite (12)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in St. Helier with
any amenities