We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 32 St. Helier hotels


3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Royal Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Ranked #6 of 32 hotels in St. Helier
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
Martin S Malmo, Sweden
  • Overview
  • Reviews (436)
  • Photos (136)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (118)
  • Location
  • More
Write a Review

436 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Malmo, Sweden
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This was the second time I stayed at this hotel and unfortunately I had forgotten how run-down the hotel was. The staff is very friendly, which makes up for some of it, but the rooms are in need of a renovation. The rooms are also very noisy, my bed shook when other guests walked by outside my room and I... More

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here in August 2014. This is a great hotel and we couldn't really fault the service and value. ALL the staff seem to enjoy their work. The room was a terrace room on the ground floor with a four poster bed and great bathroom. The breakfast is buffet style and very good. The restaurant was also very good at... More

Was this review helpful? Yes
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was the first time my partner and I have stayed here and it wont be the last.The rooms were spacious,clean and very comfortable. The staff were helpful and always had a smile on there faces.We ate in the bar and the main restaurant and both were great.We were very impressed and as always we checked on trip advisor prior... More

Was this review helpful? Yes 1
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We visited Jersey for my brother's wedding and stayed at the Royal for a long weekend. Great location, just a short stroll in to town. We hired a car and managed to get a parking space at the back of the hotel. The staff were very pleasant and helpful. Rooms: Were small and could benefit from air conditioning. The windows... More

Was this review helpful? Yes
Oxford, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The best western hotel jersey must rate as the best hotel I have stayed in the staff and service were first class the food at meal times was also perfect the hotel was situated ideal to reach all local areas on foot and the hotel was clinicaly clean

Was this review helpful? Yes
Brighton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We loved this hotel. The location rooms food and staff we just first class spotless! The only down sides were the car park, we never had a problem as we were assured that ther was parking at the sister hotel! Our wifi in our bedroom was very hit and miss! But nothing to spoil our wonderful stay! Would most certainly... More

Was this review helpful? Yes
Bristol, United Kingdom
13 reviews 13 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

I wrote a review of this hotel in 2013 and on return and after reading the manager's comments had hoped there would be some changes. There have been but not enough. So first things first. This hotel would benefit from a concierge service. Someone to either help guests with their cases up the stairs at the main entrance or someone... More

Was this review helpful? Yes 1
15 reviews 15 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed early June this year for our Golden Wedding Anniversary. The hotel staff were very pleasant and helpful. The room was great with bedroom, lounge and Bathroom looking out onto a first floor patio where one could sun oneself if required. Bed was comfortable and there was no noise to disturb ones sleep. Food was excellent and the wine was... More

Was this review helpful? Yes 1
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Your kind comments are appreciated and thank you for choosing us for your Golden Wedding Anniversary stay. Congratulations once again and we are delighted that you enjoyed this special visit. We are well located on a large site next to the new St. Helier Town Park and close to the main shopping areas. Our wines are carefully chosen in partnership... More

hampshire, england
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our 3 nights here, at the end of July. We had booked a double room but where given an upgrade to a mini suite at the back of the hotel which was lovely and quiet. No noise from inside the hotel and very little from outside. Big bathroom, comfy beds, tea and coffee etc. all very lovely, However,... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

stayed during battle of the flowers week very busy but all staff were very helpful and pleasant at all times One hiccup at breakfast with very new waiter resulted in a wait 35 mins for porridge and even longer to get the fish and poached eggs took intervention of manager to resolve ( he later sent complimentary bubbly). Good location... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Royal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Priceline, Booking.com, Travelocity, Tingo, HotelsClick, BookingOdigeoWL, Otel, Venere and Expedia so you can book your BEST WESTERN Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier

136 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (66)
Room/suite (23)
Bathroom (9)
Dining (8)
Hotel & grounds (7)
View from room (3)
Videos (2)
Other (14)

Management photos: Courtesy of the property manager

All management photos (71)
Hotel & grounds (21)
Dining (14)
Business center/function rooms (12)
Room/suite (12)
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in St. Helier with
any amenities


Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#3 Romantic Hotel in St. Helier #9 Family Hotel in St. Helier #10 Business Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and 'four poster' bedrooms. AA Rosette restaurant and informal bar. Large rooftop terrace. Graded 3 stars by the AA. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from BEST WESTERN Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer