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BEST WESTERN Royal Hotel

David Place, St. Helier JE2 4TD
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1 room 1 guest
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BEST WESTERN Royal Hotel
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571 Reviews from our TripAdvisor Community

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Traveler rating
    290
    208
    50
    18
    5
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77
325
26
62
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (571)
  • Mar-May only
    (143)
  • Jun-Aug only
    (241)
  • Sep-Nov only
    (127)
  • Dec-Feb only
    (60)
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Cheltenham, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

The hotel was chosen for its location close to St helier and it was a fairly easy walk if a little confusing until we got to know it. The reception area is smart and modern with friendly staff who made check in easy and efficient. The room was better than expected with a pleasant outlook over a communal terrace and... More 

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Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 days ago NEW

Staff were reasonably friendly and our room clean but very cramped and needed re decorating. Breakfast was barley warm and the plates cold. Not worth what we paid. Bar was very dull with no atmosphere.

Was this review helpful? Yes 1
Market Bosworth, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

This is the 3rd time at this hotel and we will keep going back. The food and service are excellent and even though they have had a significant turnover of staff since our stay at Easter, the quality of the personnel is still very high. We had booked a double and were informed that they had upgraded to a suite... More 

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Wales, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

On arrival - no one was at reception to check us in. Very poor impression to start. We had to wait 5 minutes for someone to arrive at the reception to check us in. The person that did arrive to check us in had a very poor command of English and was unable to advise us how to get to... More 

Was this review helpful? Yes 4
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We stayed here for over a week, unfortunately during a rainy period. However on the warmer days when we decided to go to the beach, nothing was too much for the staff, when asking for beach towels, or even for use, when swimming in one of the pools (in their sister hotel) near by. Also the staff were very attentive... More 

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Bradford, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed in this hotel from 18th -25th August and from first setting foot in the door were greeted very warmly at reception. We were early for check in but had a drink in the bar where a friendly member of staff answered all our questions of where the best restaurants were. Our room on the first floor overlooking the... More 

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wales
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just arrived home from a great stay in Jersey. The hotel was well located for the shops and restaurants if a little tricky to drive to due to the one way system. Our room 314 was clean and spacious, just some noise from the pizza place across the road.The staff throughout the hotel were absolutely brilliant, particularly during breakfast and... More 

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Brighouse, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

stayed here in August on top floor as other people commented room dated but clean and catered for our needs. The shower in the bathroom was tempermental either too hot or cold and not very powerful apart from this room met our needs. Staff are helpful and friendly. The breakfast was very good plenty of choice. Hotel is 10 minute... More 

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Wakefield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We arrived nearly two hours late at the hotel due to a delayed flight in to Jersey- and had rung to explain this in advance. We arrived at the hotel and had booked a double room. We were very disappointed to find that our double was a small and very dated twin room. (If you get offered room 312 and... More 

Was this review helpful? Yes 1
Kromeriz, Czech Republic
1 review
5 of 5 stars Reviewed 5 days ago NEW

Great hotel. The room and service was great. Food in the restaurant and the bar was excelent. All staff attentive and very helpful. Location also awesome, just 10 min to the centre. will definitely return next year.

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