We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 33 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save up to 22% off stays!
Save Saved
You added BEST WESTERN Royal Hotel to your Saves list
BEST WESTERN Royal Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
91%
Ranked #5 of 33 hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
SpudRotherham Rotherham
  • Overview
  • Reviews (428)
  • Photos (136)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (113)
  • Location
  • More
Write a Review

428 people have reviewed this hotel

Traveler rating
    230
    155
    32
    7
    4
See reviews for
55
250
18
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Rotherham
Contributor
15 reviews 15 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed early June this year for our Golden Wedding Anniversary. The hotel staff were very pleasant and helpful. The room was great with bedroom, lounge and Bathroom looking out onto a first floor patio where one could sun oneself if required. Bed was comfortable and there was no noise to disturb ones sleep. Food was excellent and the wine was... More

Was this review helpful? Yes
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Your kind comments are appreciated and thank you for choosing us for your Golden Wedding Anniversary stay. Congratulations once again and we are delighted that you enjoyed this special visit. We are well located on a large site next to the new St. Helier Town Park and close to the main shopping areas. Our wines are carefully chosen in partnership... More

hampshire, england
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our 3 nights here, at the end of July. We had booked a double room but where given an upgrade to a mini suite at the back of the hotel which was lovely and quiet. No noise from inside the hotel and very little from outside. Big bathroom, comfy beds, tea and coffee etc. all very lovely, However,... More

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

stayed during battle of the flowers week very busy but all staff were very helpful and pleasant at all times One hiccup at breakfast with very new waiter resulted in a wait 35 mins for porridge and even longer to get the fish and poached eggs took intervention of manager to resolve ( he later sent complimentary bubbly). Good location... More

Was this review helpful? Yes 1
Boston, Lincs
Contributor
11 reviews 11 reviews
7 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I stayed in the Royal Hotel for 9 nights in August this year. I was in Jersey for work and most reasonably-priced hotels were booked out at the time, which was no surprise due to the Battle of Flowers, the event of the year in Jersey. I initially booked a room in a sister hotel, Norfolk Lodge, but then a... More

Was this review helpful? Yes 1
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your detailed comments. We enjoyed speaking with you both pre and during your stay and take the headline on your review in a positive and jovial manner as we believe you intended. Your upgrade to the Royal was our pleasure. The Royal is indeed a traditional hotel and generally enjoys very positive feedback and a high level... More

northampton
Top Contributor
99 reviews 99 reviews
32 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a well managed, friendly hotel with a pleasant bar, very good food and service in both restaurant and bar, and convenient for the town centre. As others have mentioned bedrooms on the front can be subject to noise from the busy street, and if you are not down early for breakfast there can be a bit of a... More

Was this review helpful? Yes
Buckingham, United Kingdom
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good hotel with very helpful and friendly staff however, the hotel and the chef need to get their act together re vegetarian meals. Caesar salad with bacon (pig) and anchovies (fish) is not vegetarian neither is a tomato and basil pasta dish with anchovies (both on the bar menu). At breakfast I could ask the kitchen to cook me an... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Great hotel, super food, very friendly and courteous staff. Our room was on the first floor at the rear of the hotel and had a four poster bed, large bath and door leading on to the terrace. The hotel is within close walking distance of the town and shops. What more could you ask for!

Was this review helpful? Yes 1
Nottingham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Very friendly and well run hotel . Excellent staff who were very friendly and helpful . Everything ran smoothly - slight glitch with the internet which was quickly solved . Great location to walk into town and a good selection of eating places nearby although the restaurant was excellent

Review collected in partnership with Best Western GB

Was this review helpful? Yes 1
Bristol, United Kingdom
Top Contributor
288 reviews 288 reviews
65 hotel reviews
205 helpful votes 205 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few days recently whilst working nearby. There is a small car park next to the hotel and an NCP 2 minutes walk away. The guy at check in was extraordinarily helpful - explaining to us about the parking discs, where to see in St Helier and coastal walks too - thank you :) The room... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We were in Jersey on holiday for a week and found that the professionalism and friendliness of the staff were unmatched by any other hotel that we have ever stayed at. From Alex at reception, Andreea (both of them) and Oliva in the breakfast room, right through to the cleaning staff nothing was too much trouble. The breakfasts were very... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage BEST WESTERN Royal Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Royal Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Booking.com, Hotels.com, Expedia, Travelocity, Tingo, Priceline, BookingOdigeoWL, Venere and Otel so you can book your BEST WESTERN Royal Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier

136 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (66)
Viewed
Room/suite (23)
Viewed
Bathroom (9)
Viewed
Dining (8)
Viewed
Hotel & grounds (7)
Viewed
View from room (3)
Viewed
2:13
Videos (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (71)
Viewed
Hotel & grounds (21)
Viewed
Dining (14)
Viewed
Business center/function rooms (12)
Viewed
Room/suite (12)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in St. Helier with
any amenities

Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style
#4 Romantic Hotel in St. Helier #7 Family Hotel in St. Helier #10 Business Hotel in St. Helier
Hotel Class
Official Description (provided by the hotel)
One of the principal hotels in Jersey, the Best Western Royal Hotel is ideally located only minutes walk from the quality pedestrian shopping areas of St Helier. Equally suited to the leisure or business traveller, this attractive 89-bedroom hotel also boasts suites and 'four poster' bedrooms. AA Rosette restaurant and informal bar. Large rooftop terrace. Graded 3 stars by the AA. ... more   less 
Number of rooms
89

Questions & Answers

Questions? Get answers from BEST WESTERN Royal Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer