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All 32 St. Helier hotels

BEST WESTERN Royal Hotel

3.0 of 5 Hotel   |   David Place, St. Helier JE2 4TD
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Ranked #12 of 32 Hotels in St. Helier
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
DT_CM Leeds, United Kingdom
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456 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Leeds, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I was really impressed with the level of service at this hotel. I managed to get locked out of the safe in my room twice in the space of 2 hours and the staff were really kind in the way they dealt with my stupidity. Without asking my room was upgraded to a fantastic suit. The room was very clean... More

Was this review helpful? Yes 2
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

We are delighted that you were impressed with your stay, while on business, at our Best Western Royal Hotel. Your comments on my team at the hotel are very much appreciated and provide great encouragement. Thank you. It is pleasing also that you liked the look of our menu and felt the hotel to be good value. We have recently... More

Seaford, United Kingdom
Contributor
13 reviews 13 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the Royal for 4 nights on a special deal with Secret Escapes. Mostly good but there were a few problems. We were in Room 199 which was very clean, warm and quiet - however the room was small and the lighting inadequate - even with all the room lights on it was too dark to read in... More

Was this review helpful? Yes 1
St. Helier, United Kingdom
Top Contributor
58 reviews 58 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am a member of an organisation which eats most weeks at this hotel. The portions are very small, the hotel does not do as asked and parking is very limited. Due to the construction of the hotel it is totally unsuitable for people with disabilities. They refuse to make any reservations in the car park even for severely disabled... More

Was this review helpful? Yes 4
shropshire
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was our first trip to Jersey, and we were very pleased with this hotel. The room, well it was huge, the staff could not do enough for you and very friendly and a good laugh. The breakfast was out of this world you could help yourself to anything you wanted. If you wish to stay is Jersey then stay... More

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Winchester, United Kingdom
Top Contributor
61 reviews 61 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed here for 5 nights recently - it was our honeymoon. I had told the hotel this when I booked. On arrival, we were shown to our room (the hotel is a bit of a warren) and a complimentary chilled bottle of champagne had been sent up for us. We had a lovely room with a four poster bed... More

Was this review helpful? Yes 1
essex
Top Contributor
78 reviews 78 reviews
16 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed October 22, 2014

I was very lucky to have chosen this Hotel from the many in St Helier, and I would thoroughly recommend the Hotel. Located close to the centre of Town, but in a fairly quiet area, an ideal location. The Hotel is a large imposing building, made up of a series of "Town Houses" adapted over the last 140 years or... More

Was this review helpful? Yes 1
Hayling Island
Contributor
15 reviews 15 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 12, 2014

We booked a 4 night holiday at the Royal. I'd previously stayed at a Best Western in Mexborough and hoped the Royal would be as good. We weren't disappointed, the room was spacious, kept well cleaned and had a large bathroom. All staff were polite and helpful and the breakfast was first class with a good variety of self service... More

Was this review helpful? Yes 2
Alloa, United Kingdom
Top Contributor
80 reviews 80 reviews
30 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed October 11, 2014

Hotel wasn't my first choice. I'm not a fan of Best Western and this one is typical of the brand with its white stucco terraced facade and miles of rambling narrow corridors. It's one of those old hotels where there are floors between floors and you wander up and down for an eternity before you find your room. Room signage... More

Was this review helpful? Yes 3
Bristol England
Top Contributor
68 reviews 68 reviews
45 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 4, 2014

We stayed for a week on a half board basis. I am a member of Best Western Rewards Club and was upgraded to a suite on the 2nd floor. The suite was spacious and spotlessly clean, the bed was comfortable. There was a lovely balcony overlooking the terrace, ideal for relaxing in the late afternoons. The hotel was only a... More

Was this review helpful? Yes 2
Southampton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 30, 2014

Having worked in Jersey all day, hotel required for overnight before flying to Guernsey. We had lunch in the bar which was good, service was above average , but I was in a room overlooking a busy road which proved very noisy-worse still we needed to be at the airport at 8.15 am but no hot food available until 7.30... More

Was this review helpful? Yes 1
ManagerJersey, Manager at BEST WESTERN Royal Hotel, responded to this review

Thank you for your comments. We can report that we find little demand for cooked breakfast items before 7.30am and are sorry that you found this to be an issue. We do have a comprehensive continental breakfast menu available before 7.30 am and this is served to bedrooms. By way of note, our AA Rosette restaurant ‘Seasons’ is popular with... More

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Additional Information about BEST WESTERN Royal Hotel

Address: David Place, St. Helier JE2 4TD
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Royal Hotel 3*
Number of rooms: 89
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Also Known As:
Best Western St Helier
St Helier Best Western
BEST WESTERN Royal Hotel Jersey/St. Helier

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