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All 31 St. Helier hotels

Pomme d'Or Hotel

4.0 of 5 Hotel   |   Liberation Square, St. Helier JE1 3UF
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Ranked #5 of 31 Hotels in St. Helier
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 6 days ago
MargretUnitedKingdom United Kingdom
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811 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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United Kingdom
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Pomme d’Or calls itself ‘state of the art city centre luxury.’ We flew in from England on the coldest day of a new year and things did not start well. Check-in was at 2 pm but our room was still not ready at 2.45. In the lobby bar, a man with a beard and a hoody was asleep on... More 

Was this review helpful? Yes 1
Seymourgroup, General Manager at Pomme d'Or Hotel, responded to this review

Thank you for taking the time to write such a comprehensive review. I am very disappointed to learn that your stay was not entirely satisfactory and even more so that you did not have the chance to let us know at the time. We would have been very grateful for the opportunity to put things right immediately in order to... More 

11 reviews 11 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We arrived Friday 16th for 2 nights for a break away. Fantastic location. When we arrived we were given an upgrade which was a lovely room with harbour views. The only downside was our room was freezing, we saw the manager who was very good and got the heating sorted immediately and looked after us that evening with a wonderful... More 

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Cambridge, United Kingdom
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Last time my wife and I visited Jersey on business the hotel we stayed in didn't really seem to care we were there. The P d O was totally different. Staff in all sections of the hotel were very friendly, attentive and helpful. Lunch in the cafe was a delight and breakfast very good. The only reason I don't go... More 

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Bath, United Kingdom
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here early in January 2015 as Bristol Rugby had an away fixture. We had booked a standard double which was beautifully appointed but had no view. We upgraded to a room at the front of the hotel overlooking the square and it was really lovely. A good size with a well appointed bathroom and extremely comfortable bed. We... More 

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12 reviews 12 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago

3 night stay from 1st Jan 2015. Very central location, (we didn't have a car so ideal) just a short walk to the town, bus station, harbour, restaurants. Friendly hotel staff, room quiet, clean and reasonable size. Buffet breakfast was very good, ate dinner in the restaurant twice as it was good value and you get a view out to... More 

Was this review helpful? Yes 4
Ballater, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great Hotel very clean through out , with very attentive staff,excellent food ,central position within walking distance of the centre of St Helier and the Ferry Terminal ,also the Marina And the Price was reasonable

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St. Helier, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Excellent New Years eve and stay over ,a little expensive but a treat .as I have visited the hotel several times over the years,shame that some staff are stiff and starchy ,unlike the ones who have been there for years and chat to clients .but we are talking two different nationalities .

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Marsascala, Malta
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Visited Jersey for a work related visit. Hotel selected by my employer. Choice excellent, room with a double bed overlooking the marina with extra space containing a sofa and a desk. Room very clean with private facilities and coffee/tea making equipment in the room. Hotel centrally located with a very good breakfast buffet open at 7am (optional room breakfast service... More 

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18 reviews 18 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel. Stayed here through my husbands firm (crew) on 15th December and the staff went out of their way to keep us. Think it was James who was very helpful on the reception staff but not 100% sure of his name. Nice rooms, the lobster and seafood platter was great and the breakfast was of a high standard. It's... More 

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London, United Kingdom
Top Contributor
69 reviews 69 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 7, 2014

The Pomme D'or Hotel is of course famous; Jersey was formally liberated by the Allied troops in WW2 on the balcony above the main entrance. I had high expectations and, on the most part, was not disappointed. I had an executive room on the fifth floor which was spotless throughout and was very comfortable. The half board option I chose... More 

Was this review helpful? Yes 2
Seymourgroup, General Manager at Pomme d'Or Hotel, responded to this review

Thank you for your constructive feedback. We're glad that in the most part you enjoyed your stay, particularly your comments regarding service, cleanliness and quality of dinner provided. We have also noted some of the areas whereby we need to improve and these have been discussed with the various departments. We always share comments that come through this medium with... More 

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Additional Information about Pomme d'Or Hotel

Address: Liberation Square, St. Helier JE1 3UF
Phone Number:
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pomme d'Or Hotel 4*
Number of rooms: 143
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Also Known As:
Pomme D'Or Hotel Jersey/St. Helier
Pomme Dor Jersey
Hotel Pomme d Or
Hotel Style:
#3 Luxury Hotel in St. Helier
#3 Romantic Hotel in St. Helier
#4 Family Hotel in St. Helier
#5 Business Hotel in St. Helier

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