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Pomme d'Or Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Liberation Square, St. Helier JE1 3UF
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1,074 Reviews from our TripAdvisor Community

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Sandhurst, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This is a lovely hotel in a central location overlooking the harbour. The Friday night seafood buffet was fantastic and the staff couldn't have been more helpful. My only criticism was the room. Not the decor or the comfort which were exceptional but it's location. We were at the side of the hotel overlooking a karaoke bar. Although the bar... More 

Helpful?
1 Thank bigblondegeezer
Poole, England, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Booked to stay in the hotel for my mums 60th birthday suprise visit. Our room was lovely and clean, very good facilities. Struggled to get our heating to work, called reception and they sent someone up to us right away!! Very helpful reception staff, helped us book the island tour (which is a must, very interesting) great coverage of the... More 

Helpful?
Thank Nikki T
London, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Really nice hotel, situated in a lovely area overlooking the marina. Could not fault this hotel at all. Very friendly helpful staff, spotlessly clean and very comfortable rooms. The all you can eat buffet breakfast was equally nice. Will definitely stay here again

Helpful?
Thank Seán H
Birmingham, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed for four nights as part of a Pomme d'Or Christmas package. We arrived on Christmas Eve morning and were delighted to be told that our room was ready for occupation. The reception staff were most helpful and professional. The room was well equipped and quite spacious. A nice touch was the placement of Seymour the Jersey Cow soft... More 

Helpful?
1 Thank Tom B
Swindon, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Traveled as 2 couples both celebrating our wedding anniversaries. We were warmly welcomed by reception and after depositing our bags off we went to explore . We returned for the fab seafood buffet and that was just the beginning. All food was cooked and presented to a very high standard . The staff are very attentive and the cleanliness in... More 

Helpful?
3 Thank sandrasmyth51
Level Contributor
10 reviews
5 of 5 stars Reviewed 4 weeks ago

Comfy room. Convenient location - overlooks the marina and is within walking distance of the main shopping area, tourist attractions and lots of restaurants, although the hotel has great catering itself. Great cuisine and brilliant breakfasts. Also, the hotel is only a stone's throw from the (enclosed and discrete) bus station so it's perfectly situated to travel easily around the... More 

Helpful?
Thank Alison C
Guernsey, United Kingdom
Level Contributor
107 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I have stayed here a few times and on the whole it's not been bad although I primarily stay because of the location. This visit was a disaster from the outset, I arrived at reception, admittedly without a reservation, the polite lady on reception was welcoming and offered a single room rate of £81, this seemed ok, however at this... More 

Helpful?
4 Thank Andy_and_Daniel2010
Seymourgroup, General Manager at Pomme d'Or Hotel, responded to this review

Dear Andy_and_Daniel I am very sorry to hear that you were so disappointed with your experience at our front desk that you chose not to stay with us on this occasion. Unfortunately, I am unable to comment on the specific details of this incident, since we did not have the opportunity to address it at the time. Yes, we do... More 

Sunderland, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 weeks ago

We arrived on the 28th December for 3 nights, from checking in to checking out it was a fabulous stay. The room was clean and comfortable and very well presented ,we only had a standed room but it was adequate for us. The staff are helpful and pleasant and did everything to please. But the best bit of our stay... More 

Helpful?
Thank joygray60
UK
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Lovely hotel, ideally situated in Liberty Square, overlooking the harbour and marina. Our room was delightful on 3rd floor looking out over the many boats docked there.It was clean and comfortable and serviced daily, if you want a turn down service in the evening you have to ask for this. Breakfast was served most days in the main restaurant on... More 

Helpful?
Thank Sandra431
Lincolnshire
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

Booked and organised through Newmarket Holidays their four day all inclusive Xmas Programme a resounding success. Pomme D'Or Hotel staff and management efficient and attentive to all guests particularly infirm or elderly residents. Buffet style dining not to everybody's taste but the Seafood Buffet normally on a Friday Night in the Harbour View Carvery a must have gastronomic feast. Breakfast... More 

Helpful?
Thank Alan G
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