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Pomme d'Or Hotel

Certificate of Excellence
4.0 of 5
Hotel website
Liberation Square, St. Helier JE1 3UF
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Pomme d'Or Hotel
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Ranked #5 of 30 Hotels in St. Helier
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
Maureen E Liverpool, United Kingdom
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896 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (266)
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Liverpool, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Excellent location overlooking the harbour. Staff are really professional and catered for our every need. Transport to and from the airport was taken care of. Food was of a very high standard and we have already booked again for our next trip to the beautiful island of Jersey. This was our fourt stay at the Pomme Dor' so I cannot... More 

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North East
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for a week B&B and can't fault hotel at all. We booked a premier room with a view over the harbour. It also had a nice seating area, large comfy bed and bathroom with bath and separate shower. The buffet breakfast is second to none with something for everyone. The staff throughout the hotel are helpful and friendly.... More 

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York, United Kingdom
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

One of the best hotels I have ever stayed in - anywhere. I really couldn't fault the service, the standard of the room, the quality of the food, the location - everything is of a first rate standard. The choice at breakfast was fantastic with plenty of polite and efficient staff on hand the whole time. Our bedroom was clean,... More 

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St. Helier, United Kingdom
Contributor
20 reviews 20 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed at this hotel for 3 nights whilst my home was being cleaned. Very impressed with the friendliness and professionalism of staff. Room was clean fairly basic and best of all quiet. I have dined in the restaurant prior to this stay so knew that I was in for a culinary treat, I wasn't disappointed. Breakfast is relaxed and plentiful... More 

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Brighton, United Kingdom
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Checked in on a Sunday for what I thought would be the old style 4 star..tired, old furniture, chunky bed and small plastic kettle for tea and coffee. Well, how wrong I was. Lovely welcome and it looks like it's been refurbished. Modern feel to toons and good TV and facilities. Clean and bright! Breakfast was very extensive with a... More 

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Tavistock, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

Having stayed in Jersey on 4 previous occasions including the Merton ( one of the Pomme's sister hotels) we thought we'd try the Pomme to see if it was worth the extra cost. Yes it definitely was and we now have the problem that it will be hard not to go back there. In short we were made to feel... More 

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Burton On Trent
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed at this hotel for 7 days. It was our first time visiting Jersey and hopefully it will not be our last ! Our room at the Pomme D'Or was very comfortable and clean. All the staff were very friendly and helpful. The Seafood Buffet on Friday night was fantastic and well worth a try. Thoroughly enjoyed our stay and... More 

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Isle of Wight, United Kingdom
Top Contributor
68 reviews 68 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked this ages ago as my husband wanted to be at the Pomme d'Or for the 70th anniversary of the liberation. The visit co-coincided with his birthday so lots to celebrate. He remembers being at the "Weighbridge" when the troops arrived. Our harbour view room meant we could watch the ceremony from our room. This was our second visit to... More 

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Dollar, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have stayed and eaten in the Pomme on several occasions. On our last visit the bar food was of a low standard and overpriced. We thought we would try again today, but found the waiter totally lacking in basic courtesy, and he did not even provide a drinks menu. We had to ask what was available rather than being... More 

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Seymourgroup, General Manager at Pomme d'Or Hotel, responded to this review

Dear reviewer I am extremely sorry to read that your very first review on Tripadvisor is a negative one. It appears, from your description, that you did not stay with us but visited one of our bars for a drink. Since we have several bars, both inside and outside the hotel, it is difficult for me to establish which one... More 

Morden, United Kingdom
Top Contributor
94 reviews 94 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

First impressions on arrival were good, customer service was excellent, we arrived early but were let into our room straight away. Room was very nice, little extra details were good such as use of the robes, everything you would need and bright and clean too and quiet. Great location, just over the road from the bus station so transfer from... More 

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