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2.0 of 5 Small Hotel   |   19 - 21 New Saint John's Road, St. Helier JE2 3LD
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  • Reviews (21)
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Sarum Hotel
Ranked #12 of 23 St. Helier B&B and Inns
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21 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Portsmouth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 7, 2014

We stayed recently at the Sarum Hotel in self catering apartments next door. We had a really relaxing enjoyable time. The decoration was dated, though refurbishment was going on around the hotel. Everything was so spotlessly clean it was lovely. The staff were so friendly and helpful and having a quiet bar and pool table in the evening was an... More

Was this review helpful? Yes 2
Jersey, United Kingdom
5 reviews 5 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 8, 2014

I had stayed in this hotel a couple of times, and every time I found my stay very enjoyable and relaxing. The bar staff are excellent, professional and friendly, always with smile on their faces. Special thanks to the manageress Monica who did her best and went an extra mile to make my stay such a pleasurable time! Thank you,... More

Was this review helpful? Yes 6
Southampton, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 25, 2013

Just come back from a 2 night stay at here. From the point of arrival all the staff were very friendly and helpful and gave us suggestions to suit the weather and public transport links for our stay. Our room had everything we needed for a self catering break and was very clean and comfortable. The location was 5 mins... More

Was this review helpful? Yes 4
Glasgow, United Kingdom
3 reviews 3 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 3, 2013

Location was close to a good selection of restaurants and shopping area, although I would not walk about that area alone at night. Road at front of building is noisy from traffic. One-bedroom flat was dated, but clean and with most items provided, except cafetiere. Layout was unusual - bath in bedroom, and other people have to go through bedroom... More

Was this review helpful? Yes 4
Norwich, United Kingdom
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 31, 2013

Just returned from my second visit to the Sarum and as before I found it perfect for my needs - not wanting to be tied to meal times in a hotel so I could scoot around the island on a bike and come and go as I pleased. What the hotel lacks in state of the art decor is more... More

Was this review helpful? Yes 4
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 24, 2013

We traveled with friends and booked two rooms. Both were very clean and comfortable with all the basics needed for self catering. The decor throughout is a bit tired but what is lacking in the decor is made up for by the excellence of the staff who couldn't be more pleasant and helpful. Nothing was too much trouble and we... More

Was this review helpful? Yes 5
North West, UK
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 25, 2013

Have just returned from the Sarum Hotel in Jersey after a long weekend for a family birthday. Hotel is somewhat tired and dated but the rooms are clean and comfortable and the staff are lovely. Special thanks to Monika the Hotel Manager, who was very accommodating and helpful and also to Angelo who looked after us very well on the... More

Was this review helpful? Yes 4
Brighton, England, United Kingdom
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2013

Our holiday in Jersey came as a family suggestion, assisting our booking for this hotel, in wanting a free to roam self catering but comfortable break with options to add during our stay. This we found an easy way to stay, with many additional extras like breakfast for selected days, the use of TV, bar, games room, pool, personal laundry,... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 15, 2013

I stayed at this lodge for a week during my work trip to Jersey and this was NOT my choice since my company booked me here. Nonetheless, I must say, I was delighted to stay here! The hotel has self catering kind of rooms equipped with all basic amenities like hot plates, basic cutlery, microwave, toaster and electric kettle. I... More

Was this review helpful? Yes 2
Jersey, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 24, 2012

I have been a long stay residence in sarum hotel. In the beginning it was ok then after the first two weeks the manager decided to change the price and it became even more expensive. After few weeks she decided to have maintenance above my room and she did not care for the customers or nothing. I did complained she... More

Was this review helpful? Yes 1
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Additional Information about Sarum Hotel

Address: 19 - 21 New Saint John's Road, St. Helier JE2 3LD
Location: United Kingdom > Channel Islands > Jersey > St. Helier
Hotel Class:2 star — Sarum Hotel 2*
Also Known As:
Sarum Hotel Jersey/St. Helier

19 photos of this hotel

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Hotel & grounds (2)
Bathroom (1)
Room/suite (5)
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Pool/beach area (2)
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Dining (3)
Bathroom (1)
Hotel & grounds (3)
Other (1)


Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Sarum Hotel offers choice of single, double, twin or treble self-catering bedrooms and also apartments which are ideal for families. Guests can opt for room only or bed & breakfast. We have an outdoor swimming pool and very pleasant garden. Free Wi-Fi connection is avialable at our reception/bar area. ... more   less 
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