We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Portlaoise hotels

Portlaoise Heritage Hotel

4.0 of 5 Hotel   |   Jessop Street, Portlaoise, Ireland
Hotel amenities
Portlaoise Heritage Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added Portlaoise Heritage Hotel to your Saves list
63%
Ranked #4 of 4 Hotels in Portlaoise
A recent review
4 of 5 stars reviewed 3 days ago
Tony M Wicklow, Ireland
Write a Review

583 reviews from our community

Traveler rating
    205
    155
    113
    67
    43
See reviews for
115
209
11
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
  • All months
    (583)
  • Mar-May only
    (121)
  • Jun-Aug only
    (210)
  • Sep-Nov only
    (151)
  • Dec-Feb only
    (101)
All months
Fort Collins, CO
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed yesterday NEW

I would not have stayed here if I knew what it was like before I arrived. The condition of the hotel is appalling, and desperately in need of attention. No way it's 4 stars! I had to ask for three different rooms upon check in before they finally gave me one that was acceptable. The rooms look completely uncared for... More

Was this review helpful? Yes
Wicklow, Ireland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We had a splendid stay at the Heritage last weekend, my wife and I and 2 other couples. Hotel rooms were very large and spotless clean.Staff were very friendly and helpful. Breakfast, Lunch and Dinner was exceptional value and very good quality food. Location right in the heart of Portlaoise was great for the women to shop while the men... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

HI Tony It was good of you to give us your feedback after your weekend with us. I was delighted to hear that you found the hotel facilities food and staff satisfactory and also that the location was good for a weekend away. Hopefully we will have the opportunity to welcome you back soon. In the meantime thank you again... More

Dublin, Ireland
2 reviews
5 of 5 stars Reviewed 1 week ago

We stayed for one night,really enjoyed it, food was good and staff were friendly,pool was fab :)Bit quite but it was just what we wanted.We enjoyed our little break away,Seemed like a great place to bring the children,Sadly we left our behind on purpose ;) hehe :)

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi Thank you for posting your review following your stay with us. It was good to hear you had an enjoyable stay. Hopefully you will have a chance to return again soon with the children, perhaps during school holidays when we run our 'Heritage Heroes' kids club. In the meantime, thank you again for your feedback. Kind Regards Joe O'Brien... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

we had two twin rooms booked however because of some strange festival all twin rooms were gone. They put in two camp beds which would have been fine except for size 6 ft plus of our party . They found a third room and gave us 30 euro off the other room. There was no hassle at , no arguing... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

HI Martin, Thank you for your feedback on your recent visit to us. I was delighted to hear you considered you had received the best custoner service ever. I am sorry about the issue with the beds but I was glad to hear it was resolved satisfactorily. Hopefully we will see you back again soon and thank you again for... More

West Yorkshire
Top Contributor
369 reviews 369 reviews
85 hotel reviews
173 helpful votes 173 helpful votes
3 of 5 stars Reviewed 1 week ago

Unfortunately the hotel has been in the hands of the receiver for awhile now and therefore little or no money has been spent on decoration or upgrades so looking a little tired, fortunately the hotel is now up for sale and hopefully a new owner will restore it to its former glory. Mollys Bar had been closed and also the... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi, Thank you for taking the time and trouble to post your review. We take on board your comments on the need for the redecoration of the hotel and in recent weeks we have been carrying out quite a lot of redecorating in the conference and function areas of the hotel. We will be counting this programme in the bedrooms... More

Dublin, Ireland
Senior Contributor
42 reviews 42 reviews
12 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for one night b/b and evening dinner package and were very pleased with this. We found the staff to be very friendly and helpful and nothing was too much trouble for them. I understand what other reviewers are saying that the rooms need to be up-dated but they have everything that is needed and they are very clean.... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi Maureen I was pleased to read your very positive comments on our hotel in your review. Thank you for that and I am glad that you found the hotel atmosphere and staff enjoyable. I will pass on your kind comments to all of our staff. Hopefully we will see you again soon and thank you again for your feedback.... More

Dublin, Ireland
Top Contributor
61 reviews 61 reviews
17 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked a night here from a deals website so at least we didnt spend too much money. The initial impression of the hotel is quite impressive (although the parking situation is a bit ridiculous in a midlands town - it should be free) However, despite the positive impression of the reception area, bar etc, when we arrived in our room... More

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi Sarah Thank you for giving us your feedback in your review of the hotel following your stay with us. I was naturally concerned at the aspects of your stay which you found unsatisfactory. I would be delighted to discuss this with you directly and in detail and should you wish to do so please do not hesitate to contact... More

Cork, Ireland
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in a standard double room. Hotel entrance and lobby very nice. Once out of the elevator the theme changed to a somewhat old fashioned and outdated look. The room was clean however very dated. Could really do with renovating. The bed was a comfortable, I believe it was a king. My main problem with it... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi, Thank you for your posting following your stay with us. I would very much welcome the opportunity to contact you directly to get some more information on the issues you mentioned and to that end I would be delighted if you contacted me on jobrien@theheritagehotel.com I would forward to hearing from you and thank you again. Kind Regards Joe... More

Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I recently stayed for four nights. Room was not serviced 1st day asked at reception for room to be serviced. Only part serviced next day curtain hanging off rail and bed was just pulled up no really good enough for four star hotel. However staff friendly and public areas clean

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi, Thank you for your posting following your stay with us. I would very much welcome the opportunity to conatct you directly to get some more information on the issues you mentioned and to that end I would be delightted if you contacted me on jobrien@theheritagehotel.com. I look forward to hearing from you and thank you again. Kind Regards Joe... More

Ferbane
Contributor
17 reviews 17 reviews
10 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I really enjoyed our over night stay here. There was a group of 10 of us staying and hotel were very helpful sorting out rooms and meal etc and we felt we got a good deal as well. Dinner in the steak house was lovely and breakfast very nice. The only down side was my car, a people carrier had... More

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Hi Jillian It was good of you to give us your feedback after your visit to us. I was glad to hear that you found your stay enjoyable. I was unsure of the exact nature of the problem you encountered in the car park but if you would like me to look into it further please do not hesitate to... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Portlaoise Heritage Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Portlaoise Heritage Hotel

Address: Jessop Street, Portlaoise, Ireland
Location: Ireland > Province of Leinster > County Laois > Portlaoise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portlaoise Heritage Hotel 4*
Number of rooms: 110
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Priceline, Travelocity, Venere, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Portlaoise Heritage Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Portlaoise

45 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (35)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (2)
Viewed
Other (30)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (4)
Viewed
Dining (1)
Viewed
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay