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Portlaoise Heritage Hotel

4.0 of 5 Jessop Street, Portlaoise, Ireland
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Portlaoise Heritage Hotel
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Portlaoise Heritage Hotel
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620 reviews from our community

Traveler rating
    215
    164
    118
    73
    50
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124
214
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70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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County Laois, Ireland
1 review
1 of 5 stars Reviewed 2 days ago NEW

I was with my daughter at a feis on Saturday the 24th of January and what I had experienced was just something else. With over 300 attending the feis from early house of the morning until late at night people were obviously going to look to eat in the hotel. The only available food being served was in the charter... More 

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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We had a lovely stay here. We were attending a show there. The staff were all lovely and the leisure center was great. The hotel is very spacious. We have already booked again to go next in march with family.

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Wexford, Ireland
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here on the 20th December. I had stayed here previously and wasn't overly impressed but this visit was the total opposite. We were greeted by a lovely lady on reception. Our room was spacious, clean and quiet. My son became unwell during the night and when I contacted reception for help, she was so lovely. I was unable... More 

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Coatbridge, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed in the hotel for two nights as I was attending an events being hosted there. The interior is stunning but somewhat dated. There are huge open spaces which are inevitably cold at this time of year. Staff are helpful, professional and pleasant. However, they seemed to be unprepared for the large numbers attending the event and service for... More 

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Rochfortbridge, County Westmeath, Ireland
1 review
1 of 5 stars Reviewed 5 days ago NEW

Stayed for one night as daughter was attending an Irish dance Feis . Outside of hotel needs a good paint job. Room was grand but Tv was outdated most hotels with less stars have flat screens not an old box tv , reception was poor and sound terrible. No extra pillows for beds .Poor WiFi Bar service was absolutely disgraceful... More 

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Portlaoise, Ireland
1 review
5 of 5 stars Reviewed 1 week ago NEW

Our Active Retirement group chose this venue to celebrate the clubs 10th Anniversary and awards ceremony. Over 80 people had a wonderful experience. The standard of service friendliness and helpfulness of the hotel and restaurant staff was excellent . The food served was delicious and of a very high standard. Any request from the organisers was not a problem and... More 

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sligo ireland
Top Contributor
95 reviews 95 reviews
70 hotel reviews
43 helpful votes 43 helpful votes
2 of 5 stars Reviewed 1 week ago

Stayed there for one night as my husband was at a workshop. The hotel was built for during the Celtic tiger and now it looks absolutely ridiculous. Badly designed and planned, with huge useless spaces where it is impossible to keep warm. Did not like anything about it: bed room was ok but very cold. The pool area did not... More 

Was this review helpful? Yes 1
Dublin, Ireland
Reviewer
4 reviews 4 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

we have just returned from a two night stay in this hotel. what wonderful,friendly and helpful staff they have. From reception to the restaurant and also the swimming pool we could not have been made feel more welcome. Aidan in the front of house is so friendly and entertaining as were Eugene and Ciara in the restaurant. we will definetely... More 

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PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to write your review. I am thrilled you had such an enjoyable stay in the Portlaoise Heritage Hotel. The team and I are delighted with your lovely comments, it gives me great pleasure to pass on your appreciation to Aidan, Eugene and Ciara . We all work extremely hard to... More 

Dublin, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just back from a two nights stay in the Heritage and we didn't want to leave.... Here's why: 1. The leisure centre: It has two Jacuzzis and the pool is lovely and warm. Staff friendly too 😃 2. The food in Spagos restaurant is fab and staff were efficient and friendly. We are big food lovers and could not fault... More 

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for posting your review. I was very pleased to read your wonderful comments of your stay with us in the hotel. Customer service is extremely important in this business and I am thrilled that you experienced our high quality service. I will be delighted to pass on your lovely comments to the team. Thank you once... More 

Dublin, Ireland
2 reviews
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here over new years Eve and day after. Rooms are clean and comfortable. Bathroom is a little outdated but shower is warm. The hotel is a little tired in areas but the staff are nice for the most part. Food in hotel was borderline disgusting. Breakfast was horrible, rashers hard and sausages seemed reheated both days. Fried eggs weren't... More 

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PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was very disappointed to read your comments in relation to our food, which for the most part is highly recommended. I apologise for what I can assure you was an extremely isolated incident. The head chef Conor and I are looking into this further and additional training... More 

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Additional Information about Portlaoise Heritage Hotel

Address: Jessop Street, Portlaoise, Ireland
Location: Ireland > Province of Leinster > County Laois > Portlaoise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portlaoise Heritage Hotel 4*
Number of rooms: 110
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Also Known As:
Heritage Hotel Portlaoise

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