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Portlaoise Heritage Hotel

4.0 of 5 Jessop Street, Portlaoise, Ireland
Best prices for: 1 room 1 guest
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Portlaoise Heritage Hotel
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Portlaoise Heritage Hotel
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631 reviews from our community

Traveler rating
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    118
    74
    51
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Firstly I must confirm that this is my second review of the Portlaoise Heritage Hotel. For the last few years, I have been bring a group (approx 35 Pax) to the hotel for a few days in January. The reason why we consistently return is because of the overall comfort of the hotel but most of all because of the... More 

Was this review helpful? Yes 1
Windermere, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Had a very easy night at the hotel. The staff treated you with a smile and made u want for nothing. I ate in the Italian Resturant in the hotel food was good and I was well looked after. If you are heading to Portlaoise give it a try.

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Galway, Ireland
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Four sisters stayed on a two night weekend break & had a most enjoyable experience. All staff were very helpful from the receptionists, the waiting staff in the bar, the dining room & Spago's restaurant but especially the housekeeping who went beyond the call of duty to help with rearranging the furniture in our adjoining rooms to ensure it was... More 

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Dublin
Top Contributor
55 reviews 55 reviews
13 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 1 week ago

A group of us (18) stayed here in February and I struggled to decide whether or not I liked this hotel. The staff are friendly and efficient. The room was fine, fairly standard hotel room. The TV was the old fashioned CRT type but was fine. The room was a bit cold despite the radiator being very hot so maybe... More 

Was this review helpful? Yes 2
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Standard of service in the lobby bar was very slow even tho there was 3 or 4 girls walking around. We had to ask for our lunch items more than once, as they kept forgetting about us, one of our guest had a burger which was raw, cups were cracked a very run down hotel could do with a revamp.... More 

Was this review helpful? Yes 3
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for your review. I am displeased to read of your comments in relation to the service standards. I apologise for the delay and the food quality as a whole and I will ensure that this issue will not arise again. The hotel is currently undergoing some light refurbishments and being updated throughout. Thank you once again... More 

Travelers are raving about these Portlaoise hotels

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a fantastic stay. Lovely hotel and spotless. Staff very nice. Food fabulous and great entertainment. The drink is slightly overpriced but thats the only negative I could find with tgis hotel. Would definitely return

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for your feedback. I was happy to read your comments from your stay here with us. I will be delighted to pass on your lovely comments to the team in the hotel. We look forward to welcome you back in the near future. Kind Regards, Gemma Jordan, General Manager Portlaoise Heritage Hotel. More 

Dublin, Ireland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

we went few weeks ago for a night at a glance it looked ok rooms were cold and hallways had bit off a smell that was just to start with. reason we booked it was because off the what looked to be a Irish bar put on check in we were told it closed. we booked our our meal for... More 

Was this review helpful? Yes 2
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I was very saddened to read your comments. The heating is centrally controlled and is constantly on throughout the hotel; however I will look into this matter further. I apologise about your unsatisfactory dinner and breakfast experience. I can assure you that this is not the norm in... More 

Galway, Ireland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

wifes 40th birthday...fantastic room, fab dinner and late checkout, breakfast was also brill and the residents bar stayed ope till 3am..what can we say about the value?....excellent less than a ryanair flight to london!

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted you chose to celebrate this special occasion in the hotel. We strive for excellence and high standards through out the hotel and I am glad you enjoyed your stay with us. Thank you once again for your feedback. Kind Regards, Gemma Jordan, General Manager Portlaoise Heritage Hotel. More 

Dublin, Ireland
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent one night here in February. I was nervous as some of the reviews are not very good. Our experience was great. Lovely reception staff, comfortable, large, clean bedroom and good breakfast. The TV could do with updating but it's not that big a deal.

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest. Thank you for taking the time to post your review. I am glad that you decided to stay with us and that you enjoyed your experience. I will be delighted to pass on your comments to my team here in the hotel. We are currently in progress of updating the facilities and hope to have refurbishments completed soon.... More 

2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is a review of the spa, rather than the hotel itself. I booked a massage and facial here in January, and arrived an hour before the appointment, as you usually do, to use the advertised facilities-sauna, hot tub etc. But no such luck-the spa door was locked. Receptionist at leisure centre told me the therapist was in the spa,... More 

Was this review helpful? Yes 3
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, I am very sorry to hear of your experience within the spa facilities. I apologize that you were left waiting and this issue is being investigated presently with the company running the Spa as you have correctly outlined the Spa is a separate identity to ourselves. Please contact Pauline at info@ealuspatherapy.com and please copy me in the mail... More 

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Additional Information about Portlaoise Heritage Hotel

Address: Jessop Street, Portlaoise, Ireland
Location: Ireland > Province of Leinster > County Laois > Portlaoise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portlaoise Heritage Hotel 4*
Number of rooms: 110
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Also Known As:
Heritage Hotel Portlaoise

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