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Portlaoise Heritage Hotel

Jessop Street, Portlaoise, Ireland
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Portlaoise Heritage Hotel
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789 Reviews from our TripAdvisor Community

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Cork
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

It was a nice hotel to stay in. We had a voucher for two nights stay. I would not stay for the normal full price. For what it is offerig its overpriced. Breakfast were ok. Room was nice. Its an old people hotel :)

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Thank 660MariaS660
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

This us my 2nd review on Christmas party's here and again a wonderful experience. From arrival to be greeted with yummy mulled wine to the magnificent meal we were served the staff could not be more helpful. The roast beef was mouth watering and cut like butter. I can still taste it now. We were hosted over by John who... More 

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Thank Ricky D
County Wexford, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

One night stay, Very comfortable room, service was great. Girls at Reception were very friendly. Had a lovely meal in Spagos. The leisure centre was brilliant really enjoyable, would have liked to stay longer.

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1 Thank ashanwex2016
Wexford, Ireland
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel. Staff are lovely especially the girls on reception, they were very chatty & friendly. Large comfy clean rooms & the food in the bar is very tasty. I got duck spring rolls for starters & sweet chili chicken stir fry with rice for mains, it was really nice. The swimming pool is great too, there is also a... More 

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3 Thank wexgirl25
Dublin, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Another great night in this brilliant hotel,great room great food,brilliant friendly staff. The leisure centre is Brilliant. The reception staff were really friendly and helpful.The place is a credit to the management and staff....

Helpful?
1 Thank keith1888
Birmingham, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My son and I spentt five days in December in portlaoise. We had a twin room and it was well appointed and very comfortable. The staff were very polite and helpful and it is a very short walk from market square and the main high street. Given the fact that the hotel looks so impressive and the rooms were very... More 

Helpful?
1 Thank johncallaghan2010
Dublin, Ireland
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Three of us decided to meet here on a Saturday afternoon as it's central to all of us, serves food and has plenty of spaces in which to lounge and chat. We should have gone elsewhere!!! There had been a concert the previous night and the place was really dirty. The toilets obviously hadn't been cleaned at all during the... More 

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Thank Ger M

Travelers are raving about these Portlaoise hotels

County Cork, Ireland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first time staying in this hotel and I was really impressed. I chose it because of its proximity to the railway station (a five minute walk) and I am really glad I chose this hotel. I arrived on a bitterly cold Friday afternooon and it was wonderful to find such a warm, comfortable room awaiting me. The... More 

Helpful?
1 Thank Declan K
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for reviewing the Portlaoise Heritage Hotel. I am delighted that you enjoyed your stay with us and you enjoyed the facilities the hotel has to offer. The staff will be delighted to hear such lovely comments. Customer care is of utmost importance to us and I am delighted that you found the staff friendly and helpful.... More 

Ireland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Attended the venue for a concert on the 29th of December with family. My Mother reported a legitimate complaint which could be backed up by other customers/concert goers at the venue. My Mother and brother spent almost 50 minutes of the concert waiting at the bar to be served.The bar staff served either side of them, making eye contact, knowing... More 

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Thank Fiona8189
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I was impressed by the overall hotel. Beautiful lobby, good food and nice rooms. The staff were all lovely, bar a disappointing encounter with a young girl called Shannon. She served us food several times over our stay and was distant, mumbling and generally depressing. Whereas the other staff were smiling, happy and polite. She seemed stressed and angry or... More 

Helpful?
1 Thank Jess R
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for reviewing the Portlaoise Heritage Hotel. I am glad that you enjoyed your stay with us. Customer service is of utmost importance to us and I am disappointed to read your comments regarding Shannon as I am surprised as Shannon is continuously praised in our customer service comments regardless please rest assured that I will be... More 

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