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Portlaoise Heritage Hotel

4.0 of 5 Jessop Street, Portlaoise, Ireland
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Portlaoise Heritage Hotel
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Portlaoise Heritage Hotel
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602 reviews from our community

Traveler rating
    211
    160
    116
    68
    47
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118
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11
68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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English first
  • All months
    (602)
  • Mar-May only
    (121)
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    (210)
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    (161)
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    (110)
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1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Fabulous hotel our room was so comfortable. The staff were friendly and helpful which made us feel so welcome from the moment we arrived making our weekend special. The Spago Bistro was a beautiful experience the service and food excellent. The hotel was also very accessible from the motorway. Would recommend this hotel to others, we are already excitedly planning... More 

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am delighted to read your comments about your recent stay with us. Customer service is an extremely important aspect that we focus on here in the Portloaise Heritage and I am truly glad that you enjoyed this experience. Thank you once again for posting your glowing review. I look forward to... More 

Contributor
15 reviews 15 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

attended a massive wedding here a while back. staff were very good, food was lovely and rooms were clean and nice. cant fault anything really. i would definitely recommend this hotel to anyone staying in Portlaoise.

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am very pleased that you enjoyed your time here in the hotel. We are lucky to have a great banqueting room to cater for large parties such as the wedding you attended. The team in the Portlaoise Heritage work extremely hard to deliver a high standard of... More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

Office party 2014 was held here on Friday night. We were 20 and part of a large party night in the hotel. The atmosphere was very festive and there was a clear presence of the management team during the reception and meal service ensuring that all went to plan. It certainly did. Food was traditional Christmas fare and was very... More 

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you so much for your lovely review. I am delighted that you and your group had an enjoyable weekend here in the hotel. The team work really hard to deliver a high standard of service to each guest and I am glad that you a pleasant experience. I will be overjoyed to pass on your comments to... More 

Devon
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel with clean rooms and friendly staff provided everything we were looking for our mini break. We really enjoyed the leisure facilities - especially the pool, which was clean, well maintained and not too busy! Would defiantly stay here again.

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking your time to post your comments. I am delighted you enjoyed your break away with us in the Portlaoise Heritage Hotel. Customer service is a vitally important aspect of our business and I am thrilled you had a good experience. The leisure centre has recently been painted and as you have mentioned it is... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

I attended our Christmas party here and stayed overnight. I was very impressed by this place and the staff were very friendly. A friend in our group was disabled and the hotel manager (Jemma) went out of her way to make sure everything was ok for us. We had a fantastic night and food and service was brilliant! I will... More 

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you so much for your lovely comments, myself and the team here in the Portlaoise Heritage really appreciate you taking the time to post your review. I am delighted you and your group enjoyed the Christmas party night. I will be thrilled to pass on your comments to our kitchen team and also our banqueting team. Thank... More 

Leitrim
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed here last weekend and took the opportunity to meet with friends when in the area. I have to say, from check-in to departure, we had a most wonderful time. We found the staff friendly, where they took the time to chat and see if they could assist us with any plans over the weekend. Thanks for the directions... More 

Was this review helpful? Yes 1
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for posting your review, I am delighted to hear that you enjoyed your weekend here in the hotel. We have a big focus on customer service here in the hotel and I am glad you experienced this important aspect. I will be delighted to pass on your wonderful comments to all the staff. The hotel is... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Blonde girl on reception with glasses and cleaning manager with short brown hair very ride. Locked out of room at 12.01 and ridiculous charge for car park. Only one manager dougie took our concerns seriously...

Was this review helpful? Yes 3
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for posting your review. I am very sorry to hear that you found some of the staff to be discourteous and I can assure you that this is not our standard. Customer service is vitally important in the hotel and complaints such as yours are not taken lightly. Please note I have just returned from maternity... More 

Tramore, Ireland
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We overnighted here and got a fantastic rate at reception desk. There is a great feeling of space throughout the hotel. The room was lovely and there was a wonderful choice for breakfast to suit all tastes.

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review. I am delighted that you choose to stay with us and that you enjoyed your experience. We are proud of our new breakfast offerings as there is a great variety as you mentioned. Thank you once again for taking the time to post your lovely comments which are... More 

Laois
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a splendid venue for a dinner dance. Excellance service and top nosh grub. Room beautifully decorated to add to the festive occassion. Staff were in tip top shape and well drilled and managed. Main course beautifully presented and dessert well worth waiting for. Perfect location only a step away from the town. Over 110 people present and all left... More 

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for posting your review, I greatly appreciate your feedback and taking the time to post your glowing comments. I am delighted that you had such a wonderful time here in the hotel. The team in the Portlaoise Heritage strive for excellence with each guest and I will ensure to pass on your lovely comments to the... More 

Ireland
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised as the reviews were pretty desperate. Check in was pleasant and we were assigned a very spacious room on the 2nd Floor. The tv was certainly not a modern plasma screen but there were a good few stations and clear reception. The restaurant menu is limited mostly Italian but we enjoyed the food and there was... More 

Was this review helpful? Yes
PortlaoiseHeritage, General Manager at Portlaoise Heritage Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your constructive comments. Firstly I am delighted to report a light refurbishment is taking place currently and the leisure centre has been painted in the past week. I will pass your comments on to Anna our accommodation manager who will carry out training and action your comments immediately. As you... More 

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Additional Information about Portlaoise Heritage Hotel

Address: Jessop Street, Portlaoise, Ireland
Location: Ireland > Province of Leinster > County Laois > Portlaoise
Price Range (Based on Average Rates): $
Hotel Class:4 star — Portlaoise Heritage Hotel 4*
Number of rooms: 110
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Also Known As:
Heritage Hotel Portlaoise

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